Mail doesn't remember me

I'm a bit peeved with Apple.  My Mail doesn't recognize me.  Here's the story (short version):
1) Safari was not working.
2) I took MacBook to Apple Genius.  To get Safari to work, they (after trying other things) had to RE-install Snow Leopard.  They told me they put everything back to normal.
3)  When I got home and started Mail, it acted like I was signing onto a new machine, asking for my account info/password to set up Mail.
4) I called Apple Support, and they told me to got to Time Machine and restore the Home/Library/Mail folder from earlier in the day.  This is a 15GB folder, so I graciously told them I would hang up and call back if there was a problem.
5) An hour or more later, when restore was done, Mail AGAIN asked me for info needed to set up Mail.
6) I've since called Apple Support about 3 times, and after waiting on hold for 15-20 min, get disconnected.
What do I need to do so that Mail recognizes that I have multiple email accounts ALREADY on my MacBook, with many 1000s of emails in many different mail folders.  I am concerned that if I act like I am new to Mail that it will wipe out existing email accounts and mail and so on.
Thanks!
Mark

I finally got through to Apple and this guy told me the 1st guy had it all wrong. There was no need to restore the 15GB Mail file, I only needed the Apple Mail .plist file - the preferences.  I restored that, which took only a minute, and everything worked fine after that.
com.apple.mail.plist

Similar Messages

  • Mail doesn't remember password

    Since updating to Maverick I have to enter my password every time I open Mail.  Opening the accounts settings shows that the password is not entered but entering it and saving it doesn't work as it asks again the next time and the accounts settings has again lost it.

    The trouble with this is that it has to re-sync all 8,000 read messages that I have never gotten around to deleting.
    I did this last year when buying a new computer and migrating everything.  It still took two days to re-sync iCloud and gmail and I ended up with hundreds of "unread" mail.
      Deleting and re-adding the account may work, but why can't it remember my password from one execution of Mail to the next?  Is this something to do with the revised Keychain?

  • Mail doesn't remember accounts' smtp server

    Just got my 2nd MacBook Pro. Decided to try Apple Mail one more time and not install Thunderbird. So far everything seems to be working. I have 2 POP email accounts set up according to documentation. But every time I send mail from either account, I get a pop-up window with this message:
    "This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below."
    I have in fact configured the SMTP server for each account. There are 2 SMTP servers listed in the dialog, as expected. Every time, I select the correct server and click the button labeled "Always use this server".
    The message is sent, but this happens again every time I send an email message from either account. I have restarted Mail. I have rebooted the machine. It persists. If I can't get this corrected I'm switching to Thunderbird and hoping it acts better on Yosemite. Sorry if this is posted in wrong community. I couldn't find one for Apple Mail app.
    Thanks for any help.

    Thanks for the reply and the suggestions.
    The email accounts are on 2 different hosting services where I have sites hosted. Everything is set up according to the Help in the Mail app, using the settings given by the providers. Those settings work fine with Thunderbird mail client on my old MacBook. On the new machine I have set up the Mail app with these same settings, per the Mail app's Help, which has the same info as in your links. Everything works, except that every time I send a message, I get asked to choose the SMTP (outgoing) server. Even if I did not originally set this up correctly for one of the accounts (and I really think I did it right), I would think that the "Always use this server" button would fix it so the app doesn't ask me to select the SMTP server every time I send an email.

  • Snow Leopard: Mail doesn't remember passwords no on login keychain

    I keep my mail passwords in a separate keychain.
    Prior to 10.6, I would only have to unlock the keychain and grant Mail access to the passwords.
    Now, with Snow Leopard, I'm bugged to enter my keychain password every hour or so. It's completely busted.
    I've tried deleted the passwords and re-entering them. Also tried moving the passwords onto anothey keychain.
    Can anyone suggest a workaround?

    I'm have exactly the same problem. both my accounts are hotmail and even if i fill in passwords both in the pop up box and in pref -accounts it bounces!
    I shall await with interest on a reply from apple!

  • Mail doesn't remember a message is Junk

    Whether I am working from my Macbook Air (OS X 10.7), iPad (3rd gen using iOS 5) or iPhone 4 (iOS 5) I will always get junk mail. I mark the sender as junk every time, but the sender still shows up in my inbox every time.
    Is this a preference in Mail, iCloud maybe?
    Anyone out there have an idea?

    Mail's Junk filter has nothing to do with the sender. It is based on an analysis of the content of the message. True spam rarely comes from the same sender, so that is a fruitless way of filtering spam. If you are getting repeated messages from the same sender, try making a rule to deal with that sender.

  • Mail doesn't remember passwords

    Each time I log onto mail and check for emails I get the error that the password was refused by server. I check the preferences and, on one or more of my 4 mail accounts, the password window is empty.
    I re-enter the password and save it and everything returns to normal, until I re-open mail and one or more have gone again.......

    HI John,
    Open Keychain Access (Applications/Utilities).
    Under Keychains on the left, click: login
    Select Passwords under Category.
    On the right, select your e-mail password name and press Delete on your keyboard. You will have to do this for each e-mail account.
    Quit Keychain Access, launch your Mail app and see if it will accept your password.
    Carolyn

  • Mail doesn't always open an email message on first try

    Hello Discussion Board,
    I have an issue where Mac Mail doesn't always open an email message on the first try. This is happening on two of my Macs and I seem to remember this starting with the installation of Mavericks, but I'm not entirely positive about that. It may have been happening before Mavericks.
    This issue does not happen with every message I open, and it seems to happen with random messages at random times, so it's tough to pinpoint exactly what triggers th problem.
    I'm not sure if it's one of these non-default settings that I use:
    1) I keep the message preview window closed so that I only see the list of email messages. (I keep it closed by sliding the edge where the message list and the preview window meet, all to the right).
    2) I keep "Use Classic Layout" checked in my Mail Preferences.
    3) I keep "Organize by Conversation" deselected in the View menu.
    I've tried restoring these defaults and I can't replicate the issue but obviously, having the preview window open eliminates the need to double-click the message to open. However, double-clicking the emails opens them right up. I'm still testing this, however, I just started testing and as I mentioned previously, I prefer to have Mail configured differently.
    Has anyone else come across this issue and discovered the culprit?

    Did you ever solve this problem?  I have the same issue on two different iMacs, one at work and one at home and on my macbook pro.  It's becoming irritating and I wonder why Apple can't be bothered to fix it.

  • I went to iCloud and my mail doesn't recognize my password but even worst my iTunes does not want to open because it says my library is blocked somewhere on a hard disk where I  have no access ...

    I went to iCloud and my mail doesn't recognize my password but even worst my iTunes does not want to open because it says my library is blocked somewhere on a hard disk where I  have no access ...
    HELP HELP

    To confirm, your existing mail client isn't communicating with your existing and remote mail services at Dreamhost? Which mail client are you using (Apple mail?), and how is mail on the client set up?
    It would initially seem that your client is still referencing the server, either for its inbound or outbound mail. (And I'm not sure how unplugging the server helps here, unless there's some sort of a configuration issue, or a duplicate network address or such.) This would usually be something within the configuration of the mail client.
    The Mac OS X Server is significantly easier than the many other servers and server operating systems I've dealt with over the years, but it requires reading the manuals and/or some knowledge of networking and of server environments.
    Small shops and home folks without the time or inclination to "spin up" on these server areas can be well-served with some help initially configuring the server. Servers are different from clients. Stuff that you're implicitly used to using when you're running a client -- the DHCP server, for instance -- are what the servers provide you with.
    As for Mac OS X Server and particularly if you head outside of the default settings and sequences and off into the customizations, which is what has happened here, you might want to engage some assistance. Not just for the direct and obvious initial set-up sequence, but also for getting you set-up and started with backups and other such tasks. Before you get too deep in here and get too much underway and too much saved on your disks, do seriously consider getting somebody in to help set this box up for you.
    Mac OS X Server is not "no IT", but it is rather closer to "less IT" than most. Particularly once you get it configured and running.

  • HI, I just got a Macbook Pro.  It's great but my mail doesn't work at all.  It will come up correctly, but take forever to download messages,  then won't delete them,  then won't save them to folders.  Then when I go to quit mail it's like it gets stuck.

    HI, I just got a Macbook Pro.  It's great but my mail doesn't work at all.  It will come up correctly, but take forever to download messages,  then won't delete them,  then won't save them to folders.  Then when I go to quit mail it's like it gets stuck between quitting and not.  I have to force quit, then restart my computer if I want to pull up my mail again.  How can I fix this?

    If you just got your new MBP you have phone support from Apple (which is quite good) call them.  800-692-7753 tell the automated answerer "mail technical support" you'll have human quite quickly.  Hope this helps.

  • Safari Doesn't Remember Tabs

    Noticed a strange behaviour in Safari 6 on Mountain Lion.
    When I close the window by clicking the red x in the top left and then re-open, Safari comes up with a blank pages, it doesn't remember any of the tabs I had open.
    If however I close it by clicking quit on the Safari dock icon and then re-open, Safari opens back up with all my tabs from the last session.
    This doesn't seem right, any advice?

    When you quit Safari, (Mountain) Lion's Resume feature will remember what pages you had open and reopen them the next time you start Safari, because that's what the feature is supposed to do.
    But when you close Safari's window—not by quitting, but by clicking the red button—(Mountain) Lion assumes that you don't want to see all those window's tabs again. (That's why you closed the window.) So it doesn't restore them when you open a new window.
    You should get into the habit of quitting Safari when you want to stop using it, but might want to resume where you left off later. Really, the same goes for all other Apple apps. Closing a window tells the app and the OS, "I don't want this file/page/whatever to be open anymore." On the other hand, quitting the app tells the OS, "I don't want to use this app right now, but I might use it again later, and please reopen the same files/pages/whatever the next time."
    By the way, the easiest way to quit an app is to press ⌘Q.

  • I just downloaded the updates and now my mail doesn't work. It says I now need a newer version of OS to allow I've to open my mail which I can't right now

    I just downloaded the updates and now my mail doesn't work. It says I now need a newer version of OS to allow I've to open my mail which I can't right now

    What version of the OS X are you running? Go to the Apple in the upper left corner and select About This Mac and report the Version back here.

  • Sending in Mail doesn't work, Entourage does, Why?

    Sending emails in Apple's Mail doesn't work, yet Microsoft Entourage does, Why?
    This is the conversation I've been having with my server tech, and they can't find the reason why I can send mail in Microsoft Entourage no problem, yet Apple Mail receives but not able to send any email what so ever..
    Very frustrating.
    Carl Pepper said:
    2008-05-09 13:16:39 (UTC-7)
    I'm having a heck of a time trying to SEND emails on the SilverSpiritHomeServices.com system.
    I'm using a Mac.
    I can do it in Microsoft Entourage, yet I can't do it in Mac Mail (this is the program I need to be able to use).
    Receiving email it works fine, just sending it only works in Entourage.
    Rackspace said:
    2008-05-09 13:16:39 (UTC-7)
    Thank you for choosing Rackspace!
    This is just a quick note to notify you that we have received your support request. A member of your Fanatical(TM) support team will address your request as soon as possible. Should you need to update this ticket, please log into your myrackspace.com account and click on the Support tab or you may call us anytime at one of the below numbers. We're glad to do what we can to help in any way possible!
    Best Regards,
    Your Fanatical™ Support Team
    Rackspace ™
    Toll Free 800.961.4454
    International 1.210.447.4000
    UK Office +44 (0)20 8734 2700
    Rackspace said:
    2008-05-09 13:38:27 (UTC-7)
    Hello,
    That definitely seems odd. Since it works fine with Entourage, that would indicate the server is working properly. Additionally, I've tested the SMTP server from here (on a Mac) and am able to connect. I do not have a valid user to send email with, but I can try it if you want to provide me with the one you are trying, temporarily.
    As always, if you have any other questions or concerns, please do not hesitate to contact us. Have a great day, and thanks for choosing Rackspace Managed Hosting!
    Scott Wade
    Linux Systems Administrator III
    Rackspace Hosting ™
    Toll Free 800.961.4454
    International 1.210.447.4000
    Carl Pepper said:
    2008-05-09 14:35:36 (UTC-7)
    The settings I have are:
    [email protected]
    mail.SilverSpiritHomeServices.com
    User Name:[email protected]
    Password: XXXXXX
    (SMTP): pop.SilverSpiritHomeServices.com
    Authentication: None
    Use Secure Sockets Layer (SSL) unchecked
    Carl Pepper said:
    2008-05-09 15:00:15 (UTC-7)
    Here is the "cheat sheet" from APPLE.COM:
    "Outgoing mail server settings
    Outgoing server hostname: __________________________
    Such as smtp.sampleserver.com
    Outgoing server port:
    25 [ ] 465 [ ] 587 [ ] Other: ____
    The outgoing mail server supports Secure Sockets Layer (SSL): Yes [ ] No [ ]
    Outgoing server authentication type:
    Password [ ] MD5 [ ] NTLM [ ] Kerberos [ ]
    Outgoing server requires a username and password: Yes [ ] No [ ]
    If yes, username: ___________________ password: _______________________
    Can these settings be used from any Internet connection?: Yes [ ] No [ ]
    If you use your ISP’s own email service (instead of a third-party such as Gmail), sometimes it may not work if you roam to another Internet access point, such as a cafe with wireless Internet. Check with your email provider that the settings they give you will work if you plan to roam."
    Rackspace said:
    2008-05-09 19:26:43 (UTC-7)
    Hello Carl,
    In your report, I notice this:
    Authentication: None
    You need to authenticate before you can send mail so, authentication is a must. To be thorough, I tested both SMTP and POP authentication with the credentials you specified:
    $ perl -MMIME::Base64 -e 'print encode_base64("\000info\@SilverSpiritHomeServices.com\000XXXXXX")'
    AGluZm9AU2lsdmVyU3Bpcml0SG9tZVNlcnZpY2VzLmNvbQBzaWx2ZXIwMA==
    $ telnet mail.SilverSpiritHomeServices.com 25
    Trying 72.3.249.33...
    Connected to SilverSpiritHomeServices.com.
    Escape character is '^]'.
    220 thepepper.com ESMTP
    EHLO RACKSPACE
    250-thepepper.com
    250-AUTH=LOGIN CRAM-MD5 PLAIN
    250-AUTH LOGIN CRAM-MD5 PLAIN
    250-STARTTLS
    250-PIPELINING
    250 8BITMIME
    AUTH PLAIN AGluZm9AU2lsdmVyU3Bpcml0SG9tZVNlcnZpY2VzLmNvbQBzaWx2ZXIwMA==
    235 go ahead
    MAIL FROM [email protected]
    250 ok
    RCPT TO [email protected]
    250 ok
    DATA
    354 go ahead
    Subject: test
    test 123
    250 ok 1210386097 qp 32576
    Now for pop:
    $ nc mail.SilverSpiritHomeServices.com 110
    +OK Hello there. <[email protected]>
    USER [email protected]
    +OK Password required.
    PASS XXXXXX
    +OK logged in.
    All worked in both tests. Please enable authentication and get back to us.
    Best Regards,
    Jared Rodriguez
    Rackspace Support
    Carl Pepper said:
    2008-05-10 15:40:13 (UTC-7)
    What kind of authentication?
    MD5
    NTLM
    GASSPI
    PASSWORD
    Rackspace said:
    2008-05-10 18:02:07 (UTC-7)
    Hello Carl,
    Your server only supports CRAM-MD5 and PLAIN authentication. You will need to use plain text authentication. I have never configured mac mail so I do not know how to configure this, you may want to speak with someone a apple support if you have trouble.
    Best Regards,
    Jared Rodriguez
    Rackspace Support
    Carl Pepper said:
    2008-05-10 18:46:15 (UTC-7)
    Which one is plain text?
    Rackspace said:
    2008-05-10 20:23:43 (UTC-7)
    Hello Carl,
    While I am not sure, you may want to try 'PASSWORD'.
    Best Regards,
    Jared Rodriguez
    Rackspace Support

    I've tried mirroring the settings from Entourage. I will take another look:
    ENTOURAGE
    *Personal Information:*
    Name: Mitch Kring
    Email Address: [email protected]
    *Receiving Mail:*
    Account ID: [email protected]
    POP Server:
    Password: XXXXXX
    [checked] Save password in my Mac OS keychain
    (nothing in the advanced receiving options is checked)
    *Sending Mail:*
    SMTP Server: pop.SilverSpiritHomeServices.com
    (nothing in the advanced receiving options is checked)
    APPLE MAIL
    Incoming Mail Server: mail.SilverSpiritHomeServices.com
    User Name: [email protected]
    Password: XXXXXX
    Outgoing Mail Server (SMTP): pop.SilverSpiritHomeServices.com
    Server Port: 465
    Authentication: Password
    User Name: [email protected]
    Password: XXXXXX
    This is all the info I can find right now..

  • Safari and Mail no longer remember my passwords

    Safari and Mail no longer remember my passwords. Worked yesterday. Recently updated to 10.5.1 and added Text Expander and PTHPasteboard. Turned them both off. Rebooted. Running 10.5.1 on Intel Pro Mac. Ran First Aid on Keychain Access and says its ok. The login Keychain is unlocked.

    There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page.<br />
    The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.<br />
    If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.
    * http://kb.mozillazine.org/Cookies
    * http://kb.mozillazine.org/Password_Manager
    Make sure that you do not run Firefox in permanent Private Browsing mode.
    *https://support.mozilla.org/kb/Private+Browsing
    To see all History and Cookie settings, choose:
    *Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    *Deselect: [ ] "Always use private browsing mode"

  • I bought a used ipad on ebay and the icloud acct is still linked to the old owner who doesn't remember the acct information. How can I set up my apple id on the iPad.

    I bought a used ipad on ebay and the icloud acct is still linked to the old owner who doesn't remember the acct information. How can I set up my apple id on the iPad?

    You will need the previous owner's Apple ID and Password to:
    1. Turn off Find My iPhone
    2. Erase device
    3. Reactivate device

  • Since updating to 3.6.15 today, back button no longer works and FF doesn't remember URLs

    Since updating to 3.6.15 today, back button no longer works and FF doesn't remember URLs. Not just that memory of previous URLs got wiped out, it still doesn't remember the ones I've typed in since I updated. And No back button, it's really hard to use.
    I went thru all the settings and could not find a way to fix this problem. What is up? I've never had this happen in any version of IE, FF, or Chrome.
    Can I get back previous version? Until then, it's Chrome and IE for me.
    I'll be happy to delete any plug-ins if it will make this problem go away.
    THANKS in advance!

    Thanks. This didn't solve te problem but it seemed to have solved itself. all of a sudden it started working properly, without me even closing FF and starting it up again. Thanks Cor-el, if it happens again I'll try your solution.

Maybe you are looking for