Mail message colour gone awry

I have a mail thread which has suddenly changed colour and the whole thread now has a brown background. It's only the one thread. All the rest are blue background. Does anyone have any idea what this means or how to change it back to blue?

Eric the Happy,
indeed, that's very simple. Thanks a lot. Do you also happen to know how i can get that window under the messages window?
cheers, rudy

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HELP!! All my INBOX & SENT mail messages are gone!!

Help somebody help please...
my 17 inch powerbook is acting up... last week, i experienced problems with my applications... all the applications wouldn't start, so i reinstalled OS/X and backed up everything (thank god)
worked fine for a while..
then...
today when i open up my mail.. it was cool for a while..
.then all of a sudden... all the messages in my INBOX and SENTMAIL could not be read!!
all it said when i click on any message is..
"The message from fois design <[email protected]> concerning “Foi's Promo” has not been downloaded from the server. You need to take this account online in order to download it."
we're talking about over 3000 messages in my inbox and 2000 over in my sent box. all displaying the same message!!
however the strange thing is, the messages in my JUNK and other archive folders are fine.. the messages are still displayed.
Has anyone ever experienced this? can someone help me please?

Beside your inbox and Sent folders (on the right side) is there a triangle?
If there is, click the triangle to go "online"
If it is not there, and you did have messages for awhile, I suggest trying the rebuild option if you haven't already done so. You can do that by click on Mailbox -> Rebuild
Alternatively (if this is an IMAP account), you could delete the account and re-add it.

Desktop colour gone awry

Hi, I hope someone can help me with a colour issue i have. About a week ago my desktop including dock icons became over saturated and contrasty. I have an eizo monitor that is correctly calibrated with colour navigator and within limits. I noticed the clown fish desktop image was much more saturated than normal and upon importing it straight into aperture 2.0 it showed up as normal leading me to think that my desktop and dock items are not gaining access to the colour profile. Any ideas?
Thanks in anticipation,
Aidan

Thanks, I have checked universal access and no changes need to be made also iI have run profile first aid and verified permissions but to no avail. Any ideas?
Aidan

HT5361 When inserting pictures in a new mail message using the " photo browser" button I can view and select photos but the " choose " button is gone. What have I done wrong?

When inserting pictures in a new mail message using the " photo browser" button I can view and select photos but the " choose " button is gone. What have I done wrong?

Hi Liz,
Sorry to hear you are having a similar problem. Last night I went to the tool bar at the top of iphoto, clicked on "File", then clicked "Browse Backups" in the drop down menu.    I have an external hard drive that is set up to Time Machine.   The Browse Backups opened the iphoto pages in the Time Machine. I selected a date one day ahead of the day I performed the now infamous update, and it showed my iphoto library as it had existed that day.   I then clicked "Restore Library" at the bottom right corner of the Time Machine screen.   Roughly 2 hours later my iphoto was back to normal.   When I opened iphoto there was a message saying I need to upgrade my program to be compatible with the new version of iphoto(version 9.2.1). I clicked "Upgrade" and within seconds it had done whatever upgrading it needed to do.
The only glitch in the restoration was that it restored the library as it appeared last week, so I no longer had photos I had imported this past weekend.   I simply went back to the Browse Backups in the drop down menu, when Time Machine opened I selected the page showing my pictures from this weekend and again said to Restore Library.   Roughly 45 minutes later the library was restored including the most recent photos.
I am now a happy camper.
I don't know if any of this will be of help to you because your email says you are having trouble with photos imported after the upgrade was performed.   Have you had any pop up notices when you first open iphoto, that tell you you need an upgrade to be compatible with the new iphoto?     If so have you clicked "upgrade"?
Good luck Liz, if you have Time Machine running as a back up to your library, maybe you wil be able to get help there, by following my instructions above.   Otherwise,   good luck with your investigations.   I'd be interested in hearing how you make out.
Karen

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

All my e-mail messages in Inbox & Sent are gone!!!

All my e-mail messages in the Inbox & Sent folder are gone!!!
How can I get them back? Where are they? Is this another issue like with Addressbook?
If I can't get them back, I will stop using the Mail & Addressbook applications altogether, and begin using Microsoft's Entourage program. It may be slow but it doesn't blow away my e-mails.

Thank you. Emails addressed to my ISP username arrive without problem in my account on its webmail, it's all the ones addressed to me at my domain name using my domain name that don't. The vast majority of the rest that are addressed to my domain name (about 95%, I presume, though have no way of checking) arrive without problem. I did notice emails from only one or two sites I'd subscribed to stopped mysteriously about 6 months ago, and thought their helplines looked into the matter there was no solution found. It was only very recently when I tried emailing some recipes from my iMac to my laptop, and noticed they never arrived, that I began to look into what was happening

New mail messages not appearing in Inbox

Hi there,
I IMAP my email at work using Mail. Sometimes, messages don't appear in the inbpx or Smart folder that I have set up. I have rules for most people which moves teh unread message into their respective mail folder on the mail server. Its only, when I click on a mail folder that the message appears in the folder, the Inbox and the Smart folder.
Any ideas? Is it my mail server or Mail thats is causing this??
regards, Chris

The message that you tried to send is probably stuck in Outbox, but it looks like Envelope Index may have gone awry as well, so let’s re-create both:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
3. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
4. Move any “IMAP-”, “Mac-”, or “Exchange-” account folders to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all mail stored there to be lost.
5. In the Finder, go to ~/Library/Mail/Mailboxes/, locate Outbox.mbox and move it to the Desktop if you want to preserve any messages waiting there, or just trash it otherwise.
6. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
7. As a side effect of having removed the IMAP account folders, those accounts may be in an “offline” state now. Do Mailbox > Go Online to bring them back online.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Lost Mail Messages

Hello-
I recently had to rebuild my Mail application database. When I did, it imported in all my folders under "On My Mac" up until June of last year. So, I have lost any emails I have put into folders since that date. All I have now are messages from early last year and none of my new folders or messages since then. To clarify, I am only referring to the messages under "On My Mac" and "Saved Mail"
I haev gone into my Time Machine back-ups all the way to the date before I had to rebuild the database. When I look within these folders, I can find a "Saved Mail" folder, but the data is from June of last year. Nothing since then... (I am looking under the User folder » Library » Mail.)
I know my messages had to be saved somewhere since then, but I am at a lost as to where they could be or where I can find them.
Can anyone be of assistance? Thank you for your help in advance!

Bring the Mail browser window forward, then enter Time Machine. Scroll back in the time-travel view to the most recent snapshot containing the messages you want to restore. Select the messages, then click Restore. The messages will be restored to a new mailbox. From there you can move them wherever you like.

Can't figure out how to edit a Draft e-mail message--simple, right? Wrong.

OK, sorry if this is too basic and belongs in the Getting Started folder, but I couldn't find the problem here or in that location.
I thought I could figure out how to edit a message in the Drafts folder. I tried; it didn't work. I looked online, found a tutorial, which showed that I was indeed trying to do the right thing the right way. So why doesn't it work????
Here's what happens.
I start an e-mail message, click Cancel, then save as a Draft. That works fine. But then...
From the Home screen, I tap Mail.
On the Mailboxes screen, I tap Drafts (there's a number on the right -- 2 -- which disagrees with the number of messages actually seen -- 1 -- at the next step; I don't know if that's an important detail or not).
I see the draft message I want to edit. I tap it.
I tap Edit. According to the tutorial, the message is supposed to open up for me to edit further. But it doesn't. Instead...
The two lines representing the message (Recipient and first few words) move a bit to the right, and the Edit button changes to Cancel.
A dull red Delete button and a blue-gray Move button show up at the bottom. But the first line of the draft message, which has (accurately) shown up under the boldface "(No Recipient)" line, stays where it is -- showing as part of an entry in the list but not as something I can edit. I don't see the complete message, and I can't edit anything, even though I think I have just entered an Edit mode.
I click those two lines, and a red checkmark appears on the left, and the dull buttons at the bottom become brighter red and brighter blue-gray.
Tapping, double-tapping, tap-and-holding... all just toggle that checkmark on and off.
THIS MUST BE REALLY SIMPLE... HOW DO I EDIT THE TEXT OF THE DRAFT MESSAGE????

Zero replies??? Wow, I guess this is a really uncommon problem.
Well, the Genius Bar fixed the problem. They confirmed that it WAS real, and they couldn't figure out how it had gotten that way. There must have been some internal list in an inconsistent state... or something.
The fix was to deactivate my MobileMe account on my iPhone -- just wipe it out. Then they re-activated it. Everything re-synched and the problem was gone.

I can no longer receive e-mail messages through my @mac/@me account. I can still send e-mail messages, though. I believe there may have been recent attempts to hack into my account. I have changed my password, but wonder how to start receiving mail again?

I can no longer receive e-mail messages through my @mac/@me account, though I still seem to be able to send messages. I believe there may have been recent attempts to hack into my Mail account (my LinkedIn and Facebook accounts were both hacked three days ago and a scam/phishing message sent to my contacts, and I know there was at least an attempt made to hack into one of my e-mail accounts). I have already changed my Apple password, but how do I start receiving mail again?
(And I should also say that I'm a little surprised there was no alert from Apple of suspicious activity on my account, if such was the case. Instead, when I logged into my account via Mobile Me three days ago I noticed that all messages in my inbox were gone as well as all of my contacts. I assume this was related to the current problem.)
Thanks for all responses.

The problem has been solved with the help of a MobileMe online counsellor. My MobileMe account had in fact been hacked into and the fraudster had been redirecting my e-mail messages to a phony account that he controlled. We took the forward off and reset all my passwords and security questions, which solved the immediate problem.
Thx.

How do i change the font color in mail message

I am trying to change the Font colour in Mail message to Blue as a permanent preference in Mail - Preferences. The system does not accept the settings and goes back to black. Is there a way to change the same.

The color of the font is determined by the recipient's email client. So you could change it, but it would depend on the recipient's settings.
And besides, blue is harder to read.

Using Safari to send HTML Mail message but Mail keeps dropping images?

I'd like to use Safari to send html Mail messages, but when I click on File>Mail Contents... Mail opens a new window but my graphics are gone. (I'm creating the html pages using MS Word for the Mac.) I get a flash of the graphics for a second, and then they are replaced by a little blue lego. Any ideas? I've tried all kinds of mail preferences but nothing seems to help.

Figured it out (at least one way): had to load the image to a server and then add the image as a link only (uncheck "save picture with document" box).

All my Sent Messages are gone!

I have all my Sent messages locally on my laptop, as well as on .Mac; around 700-800 messages. Yesterday, all was well. Today, I tried to access a mail I had send earlier and Mail said something with the mail not being accessible offline and that I had to set the mailbox to ONLINE. Right, that was not possible, as ONLINE was grayed out. I set it to OFFLINE and then set it to ONLINE.
Now, all but three messages are gone! I don't see them on .Mac and they are not on my laptop, I think.
Can somebody please help me with this very big problem?

Beside your inbox and Sent folders (on the right side) is there a triangle?
If there is, click the triangle to go "online"
If it is not there, and you did have messages for awhile, I suggest trying the rebuild option if you haven't already done so. You can do that by click on Mailbox -> Rebuild
Alternatively (if this is an IMAP account), you could delete the account and re-add it.

E-mail messages appear, then disappear.

I've been having e-mail messages show up in the inbox then disappear. It's been happening for months. I use a lot of rules and folders.
Steps I've taken:
– Rebuilt every mailbox in Mail
– Today I deleted the Envelope Index but the problem keeps happening
– Contacted SpamSieve to see if it might be their add-on (they don't think it is)
I archive all of my e-mail at Gmail so I can see that every day a few messages get through but don't turn up in my inbox. Any suggestions? Are there some more things like the Envelope Index that I can trash and hope for a fix?

Andy,
See:
http://mail.google.com/support/bin/answer.py?answer=21288
Gmail can only access from a server that supports POP3 -- .Mac does this, but conceptually it is counter to the philosophy of an IMAP account, which with Mail you have set your .Mac account to be.
In setting up Gmail to access an account (remember it does so as POP) you have a selection of whether to leave messages on the server or not, and furthermore the instructions for such Gmail access talk about the possibility of too many messages on the server. But that concept is based upon the server being a POP server. Yours is set up to operate as an IMAP account, and in an IMAP account all messages and indeed the entire Inbox resides on the server. If a message were removed from the server it would be removed from the Inbox you are expecting to view in Mail on your Mac. The symptom would be just like a "winking out", as Mail remembers the message was once there, but suddenly it is gone!
Access via Gmail is just like accessing from another email client or device.
More info, and confirmation of what you find, please.
Ernie

Deleted messages are gone after 2 weeks!

After I delete my message, it goes to the trash. I have changed the preference to go to the new folder and not automatically delete the messages after 30 days, but they are not working. My messages are gone after 2 weeks and not in any folder. Please help!

Welcome to the Apple community.
Have you checked the settings and preferences on all your devices that sync your mail, if your mail is set to be removed after two weeks on any device, then that action will be synced across all of them.

Mail message colour gone awry

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