Mail notification for SDHF in ChaRM

Hi!
I am experiencing with an automatic mail notification.
I already applied sap note 865619.
Unfortunately the action nor is scheduled nor executed.
My scenario: when the urgent correction is created the developer should be contacted by email.
Can some one advice me what is the right schedule and/or start conditions?
(USER_STATUS=E0001, PROCESS USERSTATUS=E0001)
Do I need the both recommended parameters from sap note 865619?
(parameters: STATUS_IS_NEW and STATUS_TABLE)
Thank you very much indeed!
regards
H. Thomasson

Hi,
First define status profile for SDHF.
Then define action and define condition for each action.
Assign status profile and condition to transaction type SDHF.
Regards,
Nikhil

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