Mail outage

on 17th March apparently there was a problem for some mail addresses : as shown on apple support system status under icloud:
Mail - 2:00 PM - 3:15 PM - 0.05% of users were affected
Users may have experienced delays sending and receiving messages using their iCloud email address.
This implies that mail should get through now that the problem has ended.
I know from my own tests that I have some mail missing from this period that has not come through. There may be much more that I dont know about.
can anyone say that this problem was for to [email protected] addresses?
Can anyone help with retrievinge the missing mail.

You really don't think Apple is going to come out and tell the world about the problems? They're working on it (and have acknowledged it is a way by the extension of our accounts by one month) but there's no way they are going to do anything otherwise. Look at Firestone when they had the "death" tires. They never admitted a problem. Why? Liability. Same with Apple. With this litigious society we live in they are not going to give anyone fodder for a fight. A lot of users use the .Mac/MobileMe servers for a business site, against the Terms of Use for MobileMe, and are now upset when the social servers are having problems.

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Proposed solution to ongoing, indefinite, iCloud mail outage

Temporary solution as follows:
https://accounts.google.com/NewAccount
Using google drive is an effective, reliable, means of syncing docs across all devices (not just iWork). Drive app is available on App Store for iOS.

acplaird wrote:
Icloud Mail appears to have been down here in France for the past 3 hours however the Status page continues to show that all iCloud services are operating as normal. It would be really helpful if the status page was more accurate (or should that be more honest?). As it is it I have wasted the past 3 hours checking all confidurationas I control. If iCloud were a free service lack of candour re outages might be tolerable but when you pay for a service
iCloud is a free service, who are you giving your money too, and for what?

ICloud Mail Outage should cause minimal damage

I am among the throngs of disappointed users who finally got iCloud mail service back within the past few hours.
Just a note to everyone that outgoing email servers will typically make attempts at delivery every hour for two or three days before notifying the sender that delivery failed. Given that the outage here was less than two days in duration, everyone should receive all of their emails, albeit with a significant time delay.
If some impatient servers gave up after one day, then the sender might question the error message and resend the message.
On the whole, email loss should be minimal.
Nevertheless, iCloud service needs to be far more reliable than this for anyone to use it as their primary email account.

I have a similar issue, in that my email has been down since yesterday. None of the test emails I have sent, including one just sent, have shown up. I can sign into iCloud on the web, but it is not synchronized with any of my other devices, nor are any of them synchronized with each other.

Google mail outage and Snow Leopard's mail/address book bugs. Coincidence?

I'm going out on a limb here, but it just occurred to me, reading through all the problems people are having with Snow Leopard's upgrade to Mail and Address book AND the Gmail outages last week. Many of us had our preferences set to sync with Google (and Yahoo, although Yahoo doesn't seem to be a problem . . . yet). I know that when I did my first sync after the upgrade, all **** broke loose in my Address book, with double and triple entries, inability to update entries, address book in Mail is different than the Address Book application, proper. Etc, etc.
And all of my problems were duplicated in Google's address book. I deleted the link between the two, and reinstalled Mail and Address book applications from the Snow Leopard install disk. That stopped the sync problems (screwed up my .Mac, royal, the first time. Fortunately I had a good archive and back up. But Time machine was useless in this case.) But, Address book and Mail are still very buggy.
Any way . . . I'm wondering if the problems at Google, considering the coincidence of time line, might have something to do with this upgrade and the number of Apple users attempting to upgrade and sync.
Just a thought. Probably no connection.
Thanks, I hope Apple gets this fixed soon. It's very frustrating.

I'm wondering if the problems at Google, considering the coincidence of time line, might have something to do with this upgrade and the number of Apple users attempting to upgrade and sync.
Not according to this:
http://gmailblog.blogspot.com/2009/09/more-on-todays-gmail-issue.html
Matt

BT Yahoo Mail outage

We’re aware of a problem with BT Yahoo Mail and customers being unable to access their accounts. We’re sorry about this and are hoping to get this fixed as soon as we can.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Many thanks licquorice. Yes I am. Must admit I did not realize that it was available only from a BT IP - so my Spanish one definitely will not work!!!
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

Nokia Mail Outage?

It showed "unable to connect to the mail service server" when I tried to add one more mail account to my N8 last night. (5-18 GMT). At that time my Internet was fine and web browsing was ok.
Mail couldn't be synced during that period. I'm wondering if mail relies on Nokia mail service server. If so that's not a good idea because it addes one more point of failure.

Where can find the service status report of Nokia?

ICloud mail outage

Been off the air without mail for 24 hours. Reported it via a scheduled call with Apple and all he could tell me was to wrap the same message in service speak and say sorry - but don't know when service will be resumed.
Frankly this is not good enough!
Not what the brand stands for. Maybe a case of migrating over to Google at this rate!

I have had an Apple since 1979 and even owned a computer school using all Apples for 20 years. Apple was always there for us. Never had a problem with Apple products. I'd blame the hackers and competetion and the sick people who are out to destroy instead of building things.
Go here for info:
http://www.apple.com/support/icloud/systemstatus/

Regarding your 9/12 iCloud mail outage

I'm in Houston and my last email was at 5:13am yesterday, 9/11/12, morning.

I have had an Apple since 1979 and even owned a computer school using all Apples for 20 years. Apple was always there for us. Never had a problem with Apple products. I'd blame the hackers and competetion and the sick people who are out to destroy instead of building things.
Go here for info:
http://www.apple.com/support/icloud/systemstatus/

Outage started 04:20 on 9/11, solid outage. No mail has gotten through in 30 hours to Littleton, Colorado.

E-mail outage started at 04:20 on 9/11. Still out after 31 hours. Location: Littleton, Colorado.

E-mail outage started at 04:20 on 9/11. Still out after 31 hours. Location: Littleton, Colorado.

I - cloud e-mail frequently not loading, firefox crashing frequently

Very disgusted with i - cloud so far - no advantage to me, as I have only desktop Imac, no cell phone, tablet, laptop, etc to "push" info too - for me, this is a huge step backwards from mobile me to i - cloud -
I am often not having my e-mail messages appear for hours, when I check the status of i - cloud, I normally see it is supposedly "up and running" but there have been outages in the past couple of days. This is totally unacceptable - I have already written apple a snail mail letter, asking them to please not release stuff until it is ready for prime time - I spent hard-to- come by money to upgrade 2 operating systems, and to upgrade RAM, for - this?
I see no real easy way to contact Apple, the "contact" stuff I have used on their website seems to put one in an endless loop - not acceptable for a company making stupid changes to a e-mail system that should be rock-solid.
I tried the support pages tonight, I see the incoming mail server settings don't appear exactly like what is listed, but the settings are greyed out and I don't see any way of changing the incoming mail server.
My computer was into Crywolf, the auth Apple reseller in San Diego, and everything was set and up and running when I took my computer home and set it up again.
I have been waiting for my final tax info to be sent via e-mail, and now no e-mails received in the past 7 hours - I feel that we have gone way backwards, into the stone ages. Recently with Cox Cable's voice mail outage, I may have missed a extra job paying a few hundred bucks - so I had to set up my old trusty answering machine again. Now we can't trust our e-mail to be reasonably foolproof?
We, the average Apple consumers should not have to be putting up with this crap - or -- or I guess I should say i - crap! Apple has a lot of money, it should be investing in making these products easy from the get-go - I read posts about having to delete e-mails possibly because of the server getting hung up on them? Huh?

Basics right out of the user guide are restart, reset, restore from backup, restore as new.

When Mail Comes Back Up - Things to Consider

I'm one of the people affected by the iCloud Mail outage. On the other hand, I've been with Apple since 1984 and specifically has used dotMac, MobileMe and now iCloud.
Because of that long history, I long ago came to the conclusion never to reply on Apple's supplied email as either your only email account or else it if's mission-critical email--such as the main contact address for a business.
About 14 years ago I purchased a domain name (based on my family's surname) stictly for email use. It's linked to a plain POP3 account from Network Solutions. It's been completely reliable during that time. My address associated with that domain name as always been my primary email address. However, iCloud IMAP is nice. When things are working, I've got my POP3 account set to automatically foward all mail to my iCloud account. When iCloud is not working, I turn off forwarding--like I did yesterday. My mistake yesterday was to wait too long to turn off the forwarding, thinking that iCloud email problems would be short-term.
I always send important email via my POP3 account so that the address associated with that account is the one that's in the outside world. I also have a rule set up to sweep sent email from my POP3 account to my iCloud account so that those sent messages are available on all of my devices.
Yes, it costs a small amount to keep my domain name each year and it costs another small amount for the POP3 accounts for my wife and I. But I do like iCloud syncing and do like the IMAP email that's always available on all of my Apple devices. I think this setup works pretty well. Every time I think about canceling my POP3 account, something like this happens.
Don't flame me. There are many messages in the various threads in this forum describing situations where someone's iCloud mail is not working and that email account is critical for that person. There are obviously other approaches, including canceling iCloud. My approach is just one of many.

To be honest, a domain name and a full featured hosting account, with IMAP email typically can be had for under $200 (or even under $100, depending on the features you want or need) per year.
I have my own domains as well (use different ones for different purposes) and even owning multiple domain names my total hosting bill is about $153.00/year. For that I can host multiple web sites, have up to 2000 IMAP mail inboxes each with a unique email address, get something like 200GB of mass storage (not sure actually what the limit is now, it keeps growing each year), have blacklisting and whitelisting on the emails. And, I get 24/7 uptime and support - in the last 5 years, my email has only been down once, and that was for an announced scheduled downtime late at night.
If you need mission critical email, then get a service that fits the bill - it is cheap relative to what you've already spent in computer hardware and other costs of creating and running a business. None of the free services, not one of them, promises anything about uptime, and all of them have terms of service that explicitly obsolve them of any responsibility for loss or damages due to downtimes.

Icloud is really messing up my mail? anyone else

this morning my mac mail has been broken all day.... i checked with comcast, and att... and tryed to call apple... but they wanted 49 bucks... but eventually att put me thru to a tech.... apparently this has been a real problem today for about 1.2 percent of icloud users.... it has really messed me up as i have a home business..... anyone else?

Same problem here -- worst e-mail outage I've experienced in ages, and going on far too long to be excusable as a simple server issue. No point calling Apple, such a widespread outage is already on their radar and it's already common knowledge that they have screwed up. Making noise is not the worst approach in this kind of situation (denied service by a giant corporation that's unresponsive to your woes), so just complain far and wide until Apple (finally) gets their act together.

Outgoing mail no longer working on ADSL since last...

My outgoing smtp server mail.btinternet.com stopped working last night do we have a problem houston?
I use plusnet for my incoming mail with no problems. The BT email service through yahoo is often complaining it doesnt work, but then fixes itself. But I dont use yahoo apart from the compulsory registration of external email addresses. Is this just another example of terrible BT broadband!!

You obviously never noticed these threads
https://community.bt.com/t5/Announcements-Terms/BT-Yahoo-Mail-outage/m-p/1160542#M135
https://community.bt.com/t5/Other-Broadband-Queries/Web-mail-broken-this-evening/td-p/1159694

AsyncOS 7.1.1 for Email is GA

Hi,
Cisco is pleased to announce the General Availability (GA) of a new major release of AsyncOS 7.1.1-012 for Email to all customers. This release applies to all our Email Security Appliances (C and X-Series).
Please be advised that a new maintenance release AsyncOS 7.0.2-007 for Email is also currently generally available to all customers. We highly recommend upgrading to AsyncOS 7.1.1-012 for Email, if you plan to use any of the new features and enhancements listed below.
New Features and Enhancements in 7.1.1-012 for Email
Enhancement: DLP Assessment Wizard (Requires RSA DLP Feature Key)
Enhancement: New RSA Email DLP Policy templates support (Massachusetts CMR-201 and Corporate Financials)
Enhancement: TLS Administration Enhancements
Enhancement: No Authentication Encryption Envelope (Requires IronPort Email Encryption Feature Key)
New Feature: Administrative Access Control List
New Feature: Customized Login Banner
Partial list of defects fixed in 7.1.1-012 for Email
Fixed: A Malformed Viral Message can potentially cause a Mail Outage, when using McAfee as AV engine with non-default settings [Defect ID: 68615]
Fixed: Some Viral messages can be reported unscannable and potentially delivered, when using Sophos as AV engine with non-default settings [Defect ID: 68896]
Fixed: Extra Spaces in Footer When Forwarding via Outlook [Defect ID: 67312]
Fixed: Demo Certificate Becomes Default Certificate After Upgrade to AsyncOS 7.1 for Email [Defect ID: 69456]
Fixed: Application Fault Occurs When Switching Cluster Levels in Encryption Profile [Defect ID: 55874]
Fixed: Robustness Fixes for Lockups on C160 Appliances [Defect ID: 68955]
Fixed: Invalid Regular Expressions Affects RSA Email DLP Scanning [Defect ID: 67002]
For further information about this release, please refer to the AsyncOS Release Notes. The release notes are available on our Support Portal.
https://supportportal.ironport.com
Thank you for choosing Cisco IronPort Security Products.
Best,
Kishore

I haven't upgraded to 5.5.0 yet, but I was very excited to learn about end-user whitelists and blacklists, which is something we'd been pushing for since we bought our Ironports. Unfortunately, it looks like it's being implemented in a way that makes it impossible for me to deploy at this time.
We have two C350s, and would need the whitelists and blacklists to appear on each box. It appears that I could do this by exporting the database from one machine, transferring it to the other, and then importing it. However, this appears to ONLY be able to be done via the GUI.
This is a showstopper for me, because I do not want to have to log into the Ironport every day to import and export the databases - I would want to automate it. I talked to technical support, and it appears that there is no way to do this via the CLI.
My feature request is this: please consider adding a command that would allow me to remotely force the database to be dumped, and another command to import the database.
Ideally, it would be something like:
safelistconfig dump
safelistconfig import
If that was available, I would make my users a lot happier with this feature.

Both business and personal icloud acts on one device?

I have a personal iCloud account that I use for business on my iPhone and the business Computer...Can I create an iCloud account for business and keep them separate or am I stuck with having everything personal (notes, calendars etc.) on the business computer? And if so, if I delete the personal account off my phone, does my contacts stay on the phone?

You can add a second account in System Preferences/Settings>Mail, Contacts & Calendars. The data will appear alongside the original account; you won't get 'Push' email - it will check the server periodically - and you can't use PhotoStream with the secondary account.
Signing out of an iCloud removes the data from the device because it all lives on the server and is read from there by the device (like webmail). When you sign back in it reappears.
You might want to think about business use though: iCloud is positioned for personal use - the email service has no telephone support and no guaranteed uptime, and using an @icloud.com address indicates that you are using a free service. If I were in business I would use a proper business account with full support (it might still be cheaper than business lost through any mail outages) and my own domain name for the address (which isn't expensive).

Mail outage

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