Mail preference greyed out

When I click mail icon to open mail only the top task bar appears. The actual mail window doesn't open. When I click on Mail in the task bar the preference option is greyed out. Mail had been crashing lately. Now it doesn't open at all. I restarted my computer but that didn't fix it. I went into accounts and all of my e-mail addresses are still there but it can't verify the account when it asks for the passwords. How can I fix this?
Thanks

Please take these steps to delete the Mail "sandbox" folders.
Step 1
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
Step 2
If Step 1 doesn't solve the problem, repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help?

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After 10.9.4 Update/MacBook Pro with Retina display: Mail Messages Grey Out Upon Deleting-Don't Move to Trash? I believe I must join those who are having trouble with mail after this latest update. Deleted messages just turn a light grey in the message panel and don't move to trash until after I quit and restart mail. I have also experienced the screen "Freezing" ... no spinning beach ball, just the pointer frozen. This has happened only when I use mail and requires a "hard" re-start to correct. Is this a "feature" of the update, or is it a problem? Thanks!

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Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
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Mail preference greyed out

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