Mail trigger to the customer

HI
we have the scenario like , we create the quotation in CRM and after creation we release the quotation , after release at the time of saving the document , system has to trigger a mail to the customer that is quotation printout .
So for sending quotation printout , what is the standard smartform i have to use and assign to the action "Smartform mail". and also from the activity transaction say suppose we are creating Meeting activity and i maintain the list of attendees in the Meeting activity transaction (attendee also a partner function) and i will assign list of employees as a attendees in the meeting trasaction and i have to trigger a mail or some alert to the list of attendees whom i maintained in that particular transaction as " Meeting is going to held on ....................date Etc.,)

Hi Marthanda,
You can try using Actions to meet this requirement.
Check the BO event getting triggered when you save the document after releasing the quotation.
Check this in SWEL t-code.
Now create an Action which should trigger when this event is triggered in the system.
You can attach a smartform at an output of this ACtion, which can be used to send mail to the customer.
Hope this helps!
Regards,
Saumya

Similar Messages

Mail trigger upon the updation at different occassions

Hi,
I am having the requirement of trigering the mail automatically at only three occasions (Only updations ) : System should not trigger a mail if there is any modifications in the table.The occassions are as follows:
1.Mail should trigger at the time of creating some entry using the transaction code.
2.Mail should trigger at the time of updation (Line item No.1) in some fields using the same transaction code. ( In this transaction code, both edit and create icons are there. there is no seperate transaction code for edit mode )
3. Mail should trigger at the time of updation (Line item No.2) in some fields using the edit mode of the same above transaction code.
Please suggest me as how we can set the conditions in the program so that system can realise these three occassions. Because the information contains the email will be different in three occassions.Also we have done the worlflow part for triggering the mail automatically upon the saving of the data.
Please throw your ideas,
Regards,
Suresh.

Solved

Prob in getting Mail body for the standard tcode F150(Dunning).

Hello all,
I am using F150 for the dunning notice print out.After seeing the display of the dunning notice once we come back it populates a popup window where it asks to send the mail to the particular mailid or not. I have used the BTE --- SAMPLE_PROCEE_00001040 and copied it as z function module and customised according to my requirement in order to get the mail id of the customer in the pop up.My mail is going to the customers mail id properly only but my prob is that we are not able to get any mail body for that particular mail.Where can we add the mail body text to that mail in the standard tcode f150.can any one suggest is it possible or not.
Regards,
Pavani.
Edited by: Pavani Rayappureddi on Aug 11, 2009 11:21 AM

solved my self.
added C_ITCPO-TDTITLE = 'Pending Receivables Statement-XXX GROUP'.
in the bte code.

Mail trigger from VK11

Dear Gurus,
Iam aware that mail trigger to the concerned is not possible in std SAP when we create/update condition records in VK11/VK12.
Still, my client requires that wjever a new pricing record created/amended in VK11/VK12 an automatic mail should trigger to a set of internal org people. How to ahieve this?
Pls suggest any development method.
Thanks.
Reg,
JJ

Table KONP will have all VK11/VK12 related data. Any new creation or change will have a unique Condition record number.
So what you can do is that you create a zee table where you can have fields like
a) Created by
b) Existing rate
c) Valid from
d) Valid to
e) Changed by
f) Changed rate
g) mail id the user
etc., and as and when new condition record gets updated in KONP, a mail should trigger to the users you maintained in the zee table informing about the creation / change of condition record.
thanks
G. Lakshmipathi

Mail trigger - Background job

Hi Experts,
                 I have faced one problem in Mail Triggering. to the User.
Our Requirement is,
                Whenever we execute one report ( ALV output) in Background , The Output should go the user thro mail ( automatic Mail trigger when the background Job is finished)
         if anybody knows, plz guide me to do it.
With Regards,
Mahesh.

Hi Dude,
Execute This Program as it is.UR requirement will be full filled .
Here the important Thing is the FM 'SO_NEW_DOCUMENT_ATT_SEND_API1'
tables
    packing_list               = it_packing_list
    contents_txt               = it_message
    receivers                  = it_receivers
Hope this Code helps U.
*& Report ZSENDMAIL
report zsendmail.
parameters: psubject(40) type c default 'Testing'.
PUSH BUTTON
data: it_packing_list like sopcklsti1 occurs 0 with header line,
it_contents like solisti1 occurs 0 with header line,
it_receivers like somlreci1 occurs 0 with header line,
it_attachment like solisti1 occurs 0 with header line,
gd_cnt type i,
gd_sent_all(1) type c,
gd_doc_data like sodocchgi1,
gd_error type sy-subrc.
data: it_message type standard table of solisti1 initial size 0
with header line.
*START-OF-SELECTION.
start-of-selection.
perform populate_message_table.
*Send email message, although is not sent from SAP until mail send
*program has been executed(rsconn01)
perform send_email_message.
*Instructs mail send program for SAPCONNECT to send email(rsconn01)
perform initiate_mail_execute_program.
*& Form POPULATE_MESSAGE_TABLE
adds text to email text table
form populate_message_table.
data : itab type table of sflight with header line.
data : lv_itab(255) type c.
select carrid
         connid from sflight into corresponding fields of table itab
         where carrid = 'LH' and connid = '0400'.
loop at itab.
write : / itab-carrid , itab-connid.
concatenate itab-carrid itab-connid into lv_itab separated by space.
append lv_itab to it_message.
endloop.
endform. " POPULATE_MESSAGE_TABLE
**& Form SEND_EMAIL_MESSAGE
*send email message
form send_email_message.
*fill the document data.
gd_doc_data-doc_size = 1.
data: tab_lines like sy-tabix.
describe table it_message lines tab_lines.
read table it_message index tab_lines.
gd_doc_data-doc_size = ( tab_lines - 1 ) * 255 + strlen( it_message ).
**POPULATE the SUBJECT/GENERIC message ATTRIBUTES
gd_doc_data-obj_langu = sy-langu.
gd_doc_data-obj_name = 'SAPRPT'.
gd_doc_data-obj_descr = psubject.
gd_doc_data-sensitivty = 'F'.
**describe the body of the message
**information about structure of data tables
clear it_packing_list.
refresh it_packing_list.
it_packing_list-transf_bin = space.
it_packing_list-head_start = 1.
it_packing_list-head_num = 0.
it_packing_list-body_start = 1.
describe table it_message lines it_packing_list-body_num.
it_packing_list-doc_type = 'RAW'.
append it_packing_list.
**add the recipients email address
clear it_receivers.
refresh it_receivers.
it_receivers-receiver = 'KRK'.   "p_email.
it_receivers-rec_type = 'B'.
it_receivers-com_type = 'INT'.
it_receivers-notif_del = 'X'.
it_receivers-notif_ndel = 'X'.
append it_receivers.
it_receivers-receiver = 'OBT'.   "p_email.
it_receivers-rec_type = 'B'.
it_receivers-com_type = 'INT'.
it_receivers-notif_del = 'X'.
it_receivers-notif_ndel = 'X'.
append it_receivers.
**CALL the fm TO post the MESSAGE to sapmail
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
exporting
    document_data              = gd_doc_data
    put_in_outbox              = 'X'
importing
   sent_to_all                = gd_sent_all
tables
    packing_list               = it_packing_list
    contents_txt               = it_message
    receivers                  = it_receivers
exceptions
    too_many_receivers         = 1
    document_not_sent          = 2
    document_type_not_exist    = 3
    operation_no_authorization = 4
    parameter_error            = 5
    x_error                    = 6
    enqueue_error              = 7
    others                     = 8.
**store function module return code
gd_error = sy-subrc.
**GET it_receivers return code
loop at it_receivers.
endloop.
endform. " SEND_EMAIL_MESSAGE
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
**instructs mail send program for sapconnect to send email.
form initiate_mail_execute_program.
wait up to 2 seconds.
if gd_error eq 0.
    submit rsconn01 with mode = 'INT'
    with output = 'X'
    and return.
endif.
endform. " INITIATE_MAIL_EXECUTE_PROGRAM

Would someone tell me where the customer complaint is?

I have bought T520 5 months ago for 2000 pounds.
The rescue and recovery never works, the wifi stopped working after 3 weeks, and the computer can not be shutted down.
To fix the problems, I upgraded my warranty from carry-in to on site, the worst part is I spent 2 weeks and 5 phone calls to upgrade my warranty, the first 2 calls provided me wrong e-mail address, which the custome service blamed this fault on me!
I searched the entire website and can not find a place for customer complaint.
So I was wondering if someone has found it or it doesn't exist at all.
Thanks very much for information and advice in advance.
Solved!
Go to Solution.

Hi Cybabyfish,
Having just done a quick search, i have come across this email address...
[email protected]
Doesn't seem much of a direct complaints line, but having searched, it would seem that many people are finding it difficult to get directly to the complaints team.
The site I found though does give a telephone number as well...
http://shop.lenovo.com/SEUILibrary/controller/e/web/LenovoPortal/en_US/special-offers.workflowhowPro...
Hope that helps?
Thanks
Andrew

Mail should be sent to the customer if he is Blocked by the credit.

Dear All
An automatic mail has to be triggered if the customer blocked by the credit in sales order.
I have done all the configuration settings.
Maintained the Out put type:KRML
Assigned it to Respective Procedure,maintained condition records. I think all the things I have done. Currently i am using standard form routine for KRML condition type.
I have checked the forum also but didn't full fill the requirement.
THANKS&REGARDS
Rakhi

Dear Rakhi,
Have you maintained the following setting for your output type?
PROCESSING ROUTINE
Program                   RSNASTSO
Form Routine              SAPOFFICE_AUFRUF_VX
PARTNER FUNCTIONS
SIMPLE MAIL - SP    sold to party along with
Simple Mail     KB     Credit rep.
Simple Mail     KM     Credit manager
Click on your output type KRML and select details and check the following entries
Access sequence = THERE IS A VALUE FOR ACCESS SEQUENCE
CHECKS FOR 'ACCESS TO CONDITIONS' , CANNOTS BE CHANGED, MULTIPLE ISSUING
Program                  SAPMV45A
FORM routine             TEXT_SYMBOL_REPLACE
Under Default Values
Dispatch time : send immediately
Transmission Medium : simple mail
Partner Function        SP      SOLD TO PARTY
Communication strategy
Under MAIL
Document name          KREDITCHECK
Priority               9
Program               SAPMV45A
FORM routine          MAILAKTIONSPARAMETER
Now maintain the condition records (check the date of sales order created and the condition record for o/p)
Check on the above lines and revert back .
Thanks & Regards,
Hegal K Charles

Send a mail to the customer when their order of type Residential Credit is booked

Hi,
We need to send a mail to the customer when their order of type Residential Credit is booked.
I followed the below steps, but i could not write the code for sending email, can you please send me a sample code.
Step1:
=======
Setup Processing Constraint on Order Header/Line for order booking
*(Navigation : Setup --> Rules --> Security --> Processing Constraints)*
a) Set Application : Order Management, Entity : Order Header
b) Under constraints --> set Operation : Create, user Action : Raise Integration event, and make it enabled
c) Condition --> Set Scope : Any, Validation Entity : Order header, record Set : Order, Validation Template : Booked and make it enabled too.
Step2:
========
Profile Option: Set "OM: Electronic Message Integration Event Sources" to be set to All
Step3:
========
Develop a code(Package) /workflow as per business requirement. e.g sending mail to customer when order is booked.
Step 4:
=======
Open business event *"oracle.apps.ont.oi.xml_int.status"* through workflow Administrator responsibility. Include code/workflow in the subscription section of Business event.
Navigation : WF Administrator Web application ---> Administrator Workflow --> Business Events
Search Name : oracle.apps.ont.oi.xml_int.status, it will return 1 record, click on subcription...
In this page include the function e.g CLN_CH_EVENT_SUBSCRIPTION_PKG.ADD_COLLABORATION_EVENT_SUB, if you are using WF, mention (e.g) wf_rule.default_rule in function & Workflow as OEEM/WRITE_HISTORY and enable it in this page..
Thanks and Regards,
Priya

Just wanted to let you guys know that I still haven't received my MP3 player... Creative has had the MP3 player for 73 days now and they still haven't sent it back. Since last time I wrote here I got an e-mail from Creative saying they got the MP3 player on the 5th of the November and that somehow the status wasn't updated. Well, it's been 73 days now, care to send it away? I sent them and e-mail yesterday where I wrote that they could just send me the cash for it or a new MP3 player.
If I don't receive my MP3 player in a near future I will contact "Allm?nna Reklamations N?mnden" (a Swedish "Consumerist"-like government sponsored organization that deals with people vs company legal cases).
Again, I strongly advise everyone to not buy any more Creative products. Once they break you won't get the help you need.

While running F110 mail trigger should happen at the time of payment Run

Hi Experts,
I have configured FBZP and automatic mail trigger for Payment Advice also. Now while running F110 then at the time of Proposal Run the mail is getting triggered. But since its proposal it can be edited also. So I need the mail should trigger at the time of Payment Run. Plz suggest how to achieve this.
Thanks in Advance,
Arabinda

Check this note: 836169
may be helpful with the config and setup, its a consulting note....

E-mailing packing list to the customer

Hi,
Our business process needs emailing of packing list to the customer.
The packing list output form has been developed using SMARTFORM to print bar codes on it.
We would like to utilize contact person functionality, which is available in the customer master, to store the email id of the packing list recipient.
Can you provide the details of how to send the packing list output to the customer contact using SAP email functionality? Should I need to create a separate output condition type for it?
Thanks in advance.
Regards,
Shiva

Hi,
You can use the following code to send the smartform output to email.
*********Variable Declarations *****************************
DATA: gv_form_name TYPE rs38l_fnam,   " Used to store the function module generated by Smartform
      gv_bin_filesize TYPE i,         " Store the file size
      gv_pos TYPE i,
      gv_len TYPE i,
      gv_tab_lines TYPE i.
********Constants *******************************************
Data : gc_text(11) type c value 'Form Output',
       gc_tst(3) type c value 'TST',
       gc_testing(7) type c value 'Testing'.
*********Work Area Declarations *****************************
DATA: gs_docdata TYPE sodocchgi1,     " Data of an object which can be changed
      gs_ctrlop TYPE ssfctrlop,       " Smart Forms: Control structure
      gs_outopt TYPE ssfcompop,       " SAP Smart Forms: Smart Composer (transfer) options
      gs_otfdata TYPE ssfcrescl,      " Smart Forms: Return value at end of form printing
      gs_reclist TYPE somlreci1,      " SAPoffice: Structure of the API Recipient List
      gs_pdf_tab TYPE tline,          " Workarea for SAP Script Text Lines
      gs_objbin TYPE solisti1,        " SAPoffice: Single List with Column Length 255
      gs_objpack TYPE sopcklsti1.     " SAPoffice: Description of Imported Object Components
*********Internal tables Declarations *****************************
DATA: gt_reclist TYPE TABLE OF somlreci1,      " SAPoffice: Structure of the API Recipient List
      gt_pdf_tab TYPE TABLE OF tline,          " SAPscript: Text Lines
      gt_otf TYPE TABLE OF itcoo,              " OTF Structure
      gt_objbin TYPE TABLE OF solisti1,        " SAPoffice: Single List with Column Length 255
      gt_objpack TYPE TABLE OF sopcklsti1.     " SAPoffice: Description of Imported Object Components
CLEAR : gv_form_name,
        gs_ctrlop,
        gs_outopt,
        gs_otfdata,
        gv_bin_filesize,
        gv_pos,
        gv_len,
        gv_tab_lines.
START-OF-SELECTION.
Generate Function Module name
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
    EXPORTING
      formname           = 'ZPDF_G'
    IMPORTING
      fm_name            = gv_form_name
    EXCEPTIONS
      no_form            = 1
      no_function_module = 2
      OTHERS             = 3.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
    WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Assigning values to Form Control Structure and Form Composer
gs_ctrlop-getotf = 'X'.
gs_ctrlop-no_dialog = 'X'.
gs_outopt-tdnoprev = 'X'.
Getting the OTFDATA
CALL FUNCTION gv_form_name
    EXPORTING
      control_parameters = gs_ctrlop
      output_options     = gs_outopt
      user_settings      = 'X'
    IMPORTING
      job_output_info    = gs_otfdata
    EXCEPTIONS
      formatting_error   = 1
      internal_error     = 2
      send_error         = 3
      user_canceled      = 4
      OTHERS             = 5.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Assigning the OTFDATA to OTF Structure table
CLEAR gt_otf.
gt_otf[] = gs_otfdata-otfdata[].
Convert the OTF DATA to SAP Script Text lines
CLEAR gt_pdf_tab.
CALL FUNCTION 'CONVERT_OTF'
    EXPORTING
      format                = 'PDF'
      max_linewidth         = 132
    IMPORTING
      bin_filesize          = gv_bin_filesize
    TABLES
      otf                   = gt_otf
      lines                 = gt_pdf_tab
    EXCEPTIONS
      err_max_linewidth     = 1
      err_format            = 2
      err_conv_not_possible = 3
      OTHERS                = 4.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
    WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Assigning the Description of the object sent in the mail
CLEAR gs_docdata.
gs_docdata-obj_name = gc_tst.
gs_docdata-obj_descr = gc_testing.
Assigning the email id to Structure of the API Recipient List table
CLEAR : gt_reclist, gs_reclist.
gs_reclist-receiver = '[email protected]'.
gs_reclist-rec_type = 'U'.
APPEND gs_reclist TO gt_reclist.
Passing the SAP Script text lines to SAPoffice: Single List with Column Length 255 table
CLEAR : gs_objbin, gs_pdf_tab.
LOOP AT gt_pdf_tab INTO gs_pdf_tab.
    gv_pos = 255 - gv_len.
    IF gv_pos > 134. "length of pdf_table
      gv_pos = 134.
    ENDIF.
    gs_objbin+gv_len = gs_pdf_tab(gv_pos).
    gv_len = gv_len + gv_pos.
    IF gv_len = 255. "length of out (contents_bin)
      APPEND gs_objbin TO gt_objbin.
      CLEAR: gs_objbin, gv_len.
      IF gv_pos < 134.
        gs_objbin = gs_pdf_tab+gv_pos.
        gv_len = 134 - gv_pos.
      ENDIF.
    ENDIF.
ENDLOOP.
IF gv_len > 0.
    APPEND gs_objbin TO gt_objbin.
ENDIF.
Filling the details in SAPoffice: Description of Imported Object Components table
DESCRIBE TABLE gt_objbin LINES gv_tab_lines.
CLEAR gs_objbin.
READ TABLE gt_objbin INTO gs_objbin INDEX gv_tab_lines.
IF sy-subrc = 0.
    gs_objpack-doc_size = ( gv_tab_lines - 1 ) * 255 + STRLEN( gs_objbin ).
    gs_objpack-transf_bin = 'X'.
    gs_objpack-head_start = 1.
    gs_objpack-head_num = 0.
    gs_objpack-body_start = 1.
    gs_objpack-body_num = gv_tab_lines.
    gs_objpack-doc_type = 'PDF'.
    gs_objpack-obj_name = 'ATTACHMENT'.
    gs_objpack-obj_descr = 'test'.
    APPEND gs_objpack TO gt_objpack.
ENDIF.
Sending the Form Output in the PDF format to email
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data                    = gs_docdata
     put_in_outbox                    = 'X'
     commit_work                      = 'X'
    TABLES
      packing_list                     = gt_objpack
      contents_bin                     = gt_objbin
      receivers                        = gt_reclist
   EXCEPTIONS
     too_many_receivers               = 1
     document_not_sent                = 2
     document_type_not_exist          = 3
     operation_no_authorization       = 4
     parameter_error                  = 5
     x_error                          = 6
     enqueue_error                    = 7
     OTHERS                           = 8
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ELSE.
    WRITE 'Sent Successfully'.
ENDIF.
SUBMIT rsconn01
WITH mode EQ 'INT'
AND RETURN.
END-OF-SELECTION.
Reward if useful.........

Can't find the custom mail stationery folder since upgrade to Lion

I have some custom mail stationery items I created in Leopard and have since upgraded to Lion when it was released. Today I went to edit one of my custom ones and the folder was no longer present in the old location at
User folder/Library/Application Support/Mail/Stationery/Apple/Contents/Resources/Custom
I have searched everywhere looking for the 'custom' folder but can't find it.
Problem is that mail still is showing them as if they still exist (and can use them) but I can't find where they are. I decided to try creating a new template to see where it stored it but I can't find it anywhere and definitely not in the usual place.
Can someone please point me in the right direction .. I'm pulling my hair out!!!!

Binaut's answer is great. However, how I was able to successfully move and place my custom stationery packages so they would show up in the "CUSTOM" category in a new mail using stationery took a different path. I had to place it in the SYSTEM Library FIRST. Of course I made the changes to the Table of Contents.plist and all that. AFTER I placed the package in the System/Library/Application Support etc. (the traditional place for templates) Mavericks Magically created the CUSTOM folder automatically and everything worked.
If I'm off on this, please let me know.
Below is a link to a new discussion I've started.
Hope this works for you! There's also a link to a good tutorial on creating your custom stationery in the first place.
Best to you!
Daniel
https://discussions.apple.com/message/25301582#25301582

I get unexpectedly logged out from my mail box and and recieve the following message: "The custom error module does not recognize this error."

I am repeatedly and unexpectedly logged-out from my mail box when working on a document. It frequently happens when I choose Send or Save, but it could happen any time. The file that I worked on disappears completely. Before, the file could be found in the draft box or some other place categorized as Auto Recovery. Now, instead, I get the following message: "The custom error module does not recognize this error." I am working at home, connected to a university server. The same problem appears with both of my computers, which are connected by a router. I have a MacBook Pro and am working with Firefox 6.0.2. I have a wireless broadband connection with Internet. AirPort is connected to Lindstrom and has IP address 192.168.0.198. Router: D-Link Model DIR-635. Modem: ZyXEL Model No. 660H D Triple Play Modem.
Best wishes,
Lars Lindström, Professor
<[email protected]>

Hi Phil,
Generally, when a user sends an incoming request to an Exchange 2010 Client Access server using Outlook Web App and the user’s mailbox is on an Exchange 2010 mailbox in a different Active Directory site,
Exchange 2010 determines whether the Client Access server has the
ExternalURL property set in that Active Directory site. If it is and the cross-site silent redirection has been enabled, the user will be automatically redirected to the specified URL.
Thus, please make sure the External URL property is set properly in your environment. And also
disable the WindowsAuthentication for OWA VD to have a try. If the issue persists, please try the following KB to reset the Outlook Web Access-related virtual directories:
http://support.microsoft.com/kb/941201
Thanks,
Winnie Liang
TechNet Community Support
Sorry for the late reply. Yes, the ExternalURL is set; otherwise, it wouldn't work at all. 98% of the time everything is fine.
My issue described a problem that appears only during session timeouts. I've pretty much verified that this is the case; Exchange 2010 does not appropriately handle the timeouts sometimes when using cross-site redirection.

Mail invoice/statement to the customer

Hi gurus
i would like to know how we set up in R11 so that the system can automatically sent invoices/statements to the customers,i tried the function of making the customer site a statement site,and setting the statement cycle but when i test it,i get no results,please help.
thanks

Depending on the SAP vesion you need to set-up transmission medium 7.
Please check sap.help.com where you find an instruction how to enter the email address in that case.
Just saw that your request is very old ... too late my answer I assume.

Process chain status message in the custom screen.

HI All,
We have created a custom screen for hierarchy upload in BW once the file has been uploaded it will trigger an event which is triggering a process chain. The process happen like
Upload the file from desktop it will go and sit in al11 folder
Trigger an event which will trigger the process chain
Infopackge routine has been written which will download the file for al11.Please find the attached screenshot is for your reference.
Once the DTP has been completed we need to trigger a message which will tell us the status of the DTP like finished successfully or not. This message should have to show in the custom screen which we have provided to the customer.
We are aware of mail recipient list option. Please suggest further options
Many thank sin advance.
Regards,
Sakthivel S

Hi Appana,
Yes, we can identify any screen changes from sy-datar. It is set when I make any changes in the custom screen also. But I dont want to give a pop up every time I leave the custom screen. I want to give raise a pop up for saving the delivery document just like any other SAP screen (For eg. SAP Screens do not give a pop up when we move from one screen to another screen, but it gives a pop up if we try to do a subsequent functions like picking without saving the changes in delivery).
Thanks
Anil

Deadline after triggering an email to the customer // starting report

Hello Workflow Experts,
im new to creating workflows an i have an idea what i want to do but i havn't the skills, i hope you can help me.
I use the BUS2032-salesorder
My idea:
If my customer has false master data I send him an e-mail via "send mail" step an ask him for correct data. Now the customer has 2 weeks to answer on this mail. If he answeres in the times i will trigger a step where i want to change the master data BUS2032.ChangeFromData1. If the customer give me no answer after 2 weeks i will delete its master data from the system (BUS2032.delete).
How to do this? I need the time were the workitem "send mail" was startet. How can i get this time? Then i need any activity which creates a workitem if the mail of the customer received. And i need a condtion which compares the actual time with the time of creating the "send mail" workitem. How to get this in one worklfow and which attributes of the workflow container do i need?
Besides i want to trigger my own z_report out of my workflow, how to do this?
thank you for your help
Edited by: S.Simon89 on Aug 16, 2011 11:41 AM

Hello,
You really should take a workflow course or at least read the workflow book (www.workflowbook.com)
You wouldn't be sending the user an email, you would be sending him a workitem. You can set a latest end deadline (of e.g. two weeks) on the workitem. In the workitem you can direct him to a transaction where he can fix his data. If it expires you then have a step which calls a task which calls a method which executes your report. All very simple in workflow!
regards
Rick Bakker
hanabi technology

Mail trigger to the customer

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