Mail upgrade 10.6 to 10.7
Hi i am unable to completel the import of old mail format and upgrade. Error message says mail index is damaged. Help!
Still no joy either. When the envelope index file is deleted, Mail will start importing all the mail messages again (takes well over half an hour, since there well over 380.000)... Then quits unannounced and unceremoniously at the 'optimization' stage... Console logs yield this :
21/07/11 13:42:52,639 Mail: Upgrading Library from 4.89 to 4.89
21/07/11 13:43:00,394 Mail: Property list invalid for format: 200 (property lists cannot contain objects of type 'CFNull')
21/07/11 13:43:29,692 Mail: *** Assertion failure in -[MFMailMigrator _migrateFromV1ToV2Layout], /SourceCache/Message/Message-1237.1/Library.subproj/MFMailMigrator.m:697
MailAccounts were initialized before migration from V1 to V2!
0 Message 0x00007fff8386e4a9 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 116
1 Message 0x00007fff8386e63f -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 185
2 Message 0x00007fff838724d8 -[MFMailMigrator _migrateFromV1ToV2Layout] + 392
3 Message 0x00007fff83870931 +[MFMailMigrator migrateFromV1ToV2Layout:isComplex:progressDelegate:] + 87
4 Message 0x00007fff8381fd00 -[LibraryUpgrader run] + 1590
5 CoreFoundation 0x00007fff88275c7c __invoking___ + 140
6 CoreFoundation 0x00007fff88275b14 -[NSInvocation invoke] + 132
7 Message 0x00007fff836bd953 -[MonitoredInvocation invoke] + 196
8 Message 0x00007fff8369a529 -[ThrowingInvocationOperation main] + 33
9 Message 0x00007fff8369a4cf -[_MFInvocationOperation main] + 449
10 Foundation 0x00007fff8c898554 -[__NSOperationInternal start] + 705
11 Foundation 0x00007fff8c8ab876 ____NSOQSchedule_block_invoke_2 + 124
12 libdispatch.dylib 0x00007fff8590190a _dispatch_call_block_and_release + 18
13 libdispatch.dylib 0x00007fff859027e9 _dispatch_worker_thread2 + 255
14 libsystem_c.dylib 0x00007fff8322f3da _pthread_wqthread + 316
15 libsystem_c.dylib 0x00007fff83230b85 start_wqthread + 13
21/07/11 13:43:29,694 Mail: FileURLGetDYLDEntryPointWithImage(/System/Library/PrivateFrameworks/Librarian.f ramework/Librarian,LBGetAttributeValueForItem) failed.
21/07/11 13:43:29,694 Mail: FileURLGetDYLDEntryPointWithImage(/System/Library/PrivateFrameworks/Librarian.f ramework/Librarian,LBGetAttributeValueForItem) failed.
21/07/11 13:43:29,724 Mail: *** Assertion failure in -[LibraryUpgrader run], /SourceCache/Message/Message-1237.1/Library.subproj/LibraryUpgrader.m:547
MailAccounts were initialized before the Library was ready!
0 Message 0x00007fff8386e4a9 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 116
1 Message 0x00007fff8386e63f -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 185
2 Message 0x00007fff83820c39 __-[LibraryUpgrader run]_block_invoke_5 + 151
3 CoreFoundation 0x00007fff88238ecc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
4 CoreFoundation 0x00007fff881f0fa2 __CFRunLoopDoBlocks + 322
5 CoreFoundation 0x00007fff88218a95 __CFRunLoopRun + 885
6 CoreFoundation 0x00007fff882183e6 CFRunLoopRunSpecific + 230
7 HIToolbox 0x00007fff843bfa1b RunCurrentEventLoopInMode + 277
8 HIToolbox 0x00007fff843c713d ReceiveNextEventCommon + 355
9 HIToolbox 0x00007fff843c6fca BlockUntilNextEventMatchingListInMode + 62
10 AppKit 0x00007fff8b11c6a9 _DPSNextEvent + 659
11 AppKit 0x00007fff8b11bfb0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
12 AppKit 0x00007fff8b3d15fd -[NSApplication _realDoModalLoop:peek:] + 610
13 AppKit 0x00007fff8b3d1231 -[NSApplication runModalForWindow:] + 120
14 Mail 0x000000010a88a7c1 Mail + 1054657
15 Mail 0x000000010a88a679 Mail + 1054329
16 Mail 0x000000010a78d8a1 Mail + 18593
17 Mail 0x000000010a78d169 Mail + 16745
18 Foundation 0x00007fff8c866bba __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
19 CoreFoundation 0x00007fff8822c88a _CFXNotificationPost + 2698
20 Foundation 0x00007fff8c852e6f -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
21 Mail 0x000000010a78b961 Mail + 10593
22 AppKit 0x00007fff8b120c5e -[NSApplication _postDidFinishNotification] + 212
23 AppKit 0x00007fff8b1209c4 -[NSApplication _sendFinishLaunchingNotification] + 78
24 AppKit 0x00007fff8b11f735 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 242
25 AppKit 0x00007fff8b11f496 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
26 CoreFoundation 0x00007fff882762c1 -[NSObject performSelector:withObject:withObject:] + 65
27 Foundation 0x00007fff8c88966b __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
28 Foundation 0x00007fff8c8885f2 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
29 Foundation 0x00007fff8c888480 _NSAppleEventManagerGenericHandler + 105
30 AE 0x00007fff8ab53a91 _Z20aeDispatchAppleEventPK6AEDescPS_jPh + 200
31 AE 0x00007fff8ab5396f _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
32 AE 0x00007fff8ab53863 aeProcessAppleEvent + 250
33 HIToolbox 0x00007fff843ce631 AEProcessAppleEvent + 102
34 AppKit 0x00007fff8b11c8f5 _DPSNextEvent + 1247
35 AppKit 0x00007fff8b11bfb0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
36 AppKit 0x00007fff8b11895b -[NSApplication run] + 456
37 AppKit 0x00007fff8b3962ad NSApplicationMain + 860
38 Mail 0x000000010a862c3c Mail + 891964
21/07/11 13:43:29,878 Mail: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAu dio: no matching architecture in universal wrapper
21/07/11 13:43:29,879 Mail: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x7fe3d2d0f2f0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
21/07/11 13:43:29,902 com.apple.launchd.peruser.501: ([0x0-0xe50e5].com.apple.mail[2325]) Exited with code: 255
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I just upgraded to Mavericks and a box popped up the the screen that says Mail Upgrade. It does not have the 3 buttons in the left corner. How can I get rid of this? It will not even let me log out of my computer.
Top gray bar says Mail Upgrade
Below that
Cleaning up changes
Then a blue progress bar that does not move
Below that
While you wait, you can read about the new features in Mail Read More -
I recently bought a MacBook Pro and migrated to it from my iMac using my Time Machine backup with Apple's Migration Assistant.
However, I notice every time I open Mail, the Mail Upgrade window is displayed. Can anyone enlightened me to way this is? MacBook Pro is running Mavericks. iMac was running Mountain Lion.
If I click Continue, Mail opens and acts as normal. If I click Quit, Mail remains open in the Dock, but no Viewer Window is displayed and I am unable to open a new one.Mail seems to have resolved itself. I did rebuild my Inbox (Mailbox > Rebuild), don't think I did anything else?
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I have a Macbook pro 17 intel dual core.
I upgraded from Snow Leopard to Lion and I have encountered the following problem.
Mail begins the importing of messages and once the import is complete it moves to the migrating data step
"MAIL UPGRADE FAILED"
An error occured during the upgrade. Click continue to launch the Mail Import Assistant, which will help you create a new library and import your existing messages"
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Your Mail index has been damaged. To repair it, quit Mail.
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First, check Console (Applications/Utilities/Console) and click on All Messages in the left sidebar. I had a message about permission denied to copy a file during the upgrade. I manually moved that file to the desktop. After that the message migration finished, and Mail launched. Hurray I thought! But on reboot, Mail would not launch. It just hung. This time there weren't any helpful messages in Console to be found.
I read over these threads for the tips:
https://discussions.apple.com/thread/3189986?start=0&tstart=0
https://discussions.apple.com/message/15666804#15666804
As best I can remember (it's been a long night), this was my process:
(Force) Quit Mail
Navigate to userI/Library/Mail folder
Move the entire Mail folder elsewhere, like your desktop
Launch Mail. At this point it should be be prompting you for info.
If you don't have anything on your machine only, just put in your info and download everything from your server from scratch. You're done! If however you have my problem with 164,000 messages stored locally, read on…
Quit Mail
Back in user/Library there's a new Mail folder.
One by one, move the items from the old Mail folder to the new one and launch Mail. Make sure to move the user/library/mail/v2/maildata/accounts.plist first so it stops prompting you for account info. Make sure to quit Mail between every file move. If you don't see a v2 folder, or a v2-temp folder, it means the migration hasn't happened yet. Just keep moving things over until it does, cause the migration changes the directory structure of the Mail folder.
At the point you move your old archived messages over, the next Launch Apple will import and migrate all the messages. This can take anywhere from 2 minutes to 45 depending on how many messages it needs to cull through.
I ended up moving everything but the RSS folder items back, and Mail is once again stable.
At some point I also booted into Lion Recovery partition (hold Command + R at boot) and ran Disk Utility to repair permissions. However I don't believe that actually helped.
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Mail upgrade is frozen at 30% restarts at same location
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http://www.apple.com/support/mac/app-store/contact.html?form=account. They're responsible for getting this abysmal delivery system to work.
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Mail upgrade hangs after installing mavericks
Mail will not upgrade or open after I installed mavericks. There is a dialog box with the caption "mail upgrade". It reads "Logging out from server "imap.gmail.com".
There it has stayed for the past hour. Any ideas. MacBook Pro, circa 2011, upgrading from Lion.Mail will not upgrade or open after I installed mavericks. There is a dialog box with the caption "mail upgrade". It reads "Logging out from server "imap.gmail.com".
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Upgraded to OSX Lion, but Mail upgrade seems to be stuck - the progress bar is in the same position for more than an hour. Any suggestions?
HI,
The problem you are having following the upgrade to Leopard from Tiger (10.4.11?), has been covered by the support document at the link below:
http://support.apple.com/kb/TS2537
If you also find any files named to include MessageSorting (which would mean you once have upgraded from a version of OSX earlier than 10.4), remove those, also, but never restore those.
To find the correct location for the Mail folder, open a Finder window, click on the icon of a house in the Sidebar (this is known often as "Home"), click on Library in that Home user directory, and then to open the Mail folder found there.
Ernie -
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If I click continue, I get a "bing" sound and then my Mail opens up, but I get the same message each time I open Mail.
Annoying.I don't get the message anymore by doing the following:
Try to repair disk permissions first.
If your mail is also on a server and provided that you have a backup of your rules, signatures, etc, you can try the following:
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Delete all contents of the Mail folder. Don't delete the Mail folder.
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Hi,
After today's upgrade of claws-mail, I get this msg when trying to run it:
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Peace.
DawidOnyros wrote:
Yep, there's a quickie: cp /usr/lib/libdb-4.6.so /usr/lib/libdb-4.5.so.
Somehow Claws reverted to an older db dependency.
It's not always sage to do these kinds of things, but it'll work.
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Hi
When upgrading to Yosemite, the Mail app has gone into an endless loop of importing.
It tries to import, then reports that it has failed.
You then get a message about the Mail Index has been damaged and so you have to quit Mail.
It then starts the process all over again.
I have around 31K messages. But Mail is COMPLETELY unusable. Cant open/view/read/send/search/play with emails.
Very disappointing...
Here are some interesting entries from the system log:
20/10/2014 10:49:34.239 Mail[3459]: resolvedBaseMailDirectory /Users/amorton/Library/Mail
20/10/2014 10:49:48.805 Mail[3459]: Capturing diagnostics to trace took 14.565747
20/10/2014 10:51:07.133 Mail[3459]: open on /Users/amorton/Library/Mail/V2-Temp.noindex/[email protected]/Personal.mbox/Info.plist: No such file or directory
20/10/2014 10:51:22.518 Mail[3459]: Exception during migration: data parameter is nil
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20/10/2014 10:51:27.228 Mail[3459]: emlxCountPreMigration 61078
20/10/2014 10:51:27.228 Mail[3459]: emlxCountPostMigration 61078
20/10/2014 10:51:27.229 Mail[3459]: lostAndFoundEmlxCount 0
20/10/2014 10:51:27.229 Mail[3459]: messageCountPreMigration 31712
20/10/2014 10:51:27.229 Mail[3459]: messageCountPostMigration 31712
20/10/2014 10:51:27.230 Mail[3459]: MessageTracing took 4.710642
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The thing is - that file does exist (the Info.plist reported at 10:51)
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AndrewFor what it's worth, I solved my problem. I went into the preferences for iCloud and unchecked mail and then rechecked it. Mail then started up just fine. However, my old messages for a couple pop accounts were not there (icloud and google mail were fine). So then I tried to import, but in the dialogue box, it didn't show the mail folder or even the library folder (which is normally hidden). So in finder, using the option + go menu I navigated to the libary folder and made an alias for the missing pop account's mail and put that on the desktop. Then I went back to mail and selected the alias for the missing pop account mail. It had no problem importing then, although it did take a while. Then when I selected import again, for some reason it went right to the correct mail folder within the library folder and I didn't have to make an alias for the other account. The mail all came in then under the imported category. For me that's actually ok. I had one piece of mail I really needed to find, and the search found it right away. So at least for now, all is well.
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Upgraded to Mac OS X 10.8.3 - Mail Upgrade Stuck
I wanted to wait for all the bugs to get worked out before I upgraded my Mac OS. I finally took the plunge.
Mac 10.8.4 upgrade went smoothly except for one problem. When I opened Mail, I got a dialog that it will upgrade my Mail database and that it will take a few minutes. That was 12 hours ago.
Mail is about 1/4 way complete, same as last night. The "Quit" and "Continue" buttons are greyed out.
What should I do?Thanks for replying so quickly pal, but I actually seemed to have solved my own problem.
For anyone who has been having the same issue that I did, follow these steps:
1) go to your 'contacts' app and remove your email address from your own 'card'
(not sure if this is necessary) 2) remove apple id from user & preference profile
Cheers -
I downloaded Yosemite to upgrade from IOS 10.6.8. Mail will not work. It says the upgrade failed and to launch the mail assistant. Then the next message says mail index has been damaged. To repair it quit Mail. It will be repaired the next time you launch mail. However, this never works. I tried recovery and downloaded the software again but the same thing happened. Any ideas how to fix this?
I have the same thing happening. Everything else seems to be working fine, except i can't open my mac mail at all! it seems to be in a loop and won't let me retrieve any mail or even try to send mail before migrating, but it fails and then its back to the beginning and the same loop continues, so no mac mail working. I also came from 10.6.8 to 10.10
jane -
Mail upgrade crashes in Mountain Lion
I cannot get Mail to upgrade after ML install?
Suggestions?Mine also crashes.
The 1st panel is:
Mail Message Import, then I click on Continue
Then, next panel is:
The Upgrade failed, then again I click on Continue
Then the last panel is:
Your Mail Index has been damaged. To repair it, quit Mail. I click Quit and Mail closes!!!
Another thing is that in Mountain Lion in my Users/MyName/ folders there is no Library folder like I had in Snow Leopard before I upgraded to Mountain Lion. My Applications work fine except Mail!!! -
Mail upgrade and import assistant failing after Yosemite install
I upgraded my friend's macbook pro 13-inche Mid 2010 to Yosemite, everything except iMail seems to be working fine.
When I go to launch iMail it tells me that it is "updating your mail database", it proceeds to go into another screen where it is "Migrating data" then the next screen shows "The upgarde failed. An error occurred during the upgrade. Click Continue to launch the Mail Import Assistan, which will help you create a new library and import your existing messages".
I click continue and get an error pop up that says "Your Mail index has been damaged. To repair it, quite Mail. Mail will repair the index the next time you open Mail. Your mailboxes and messages will be preserved" and hte only option is to Quit. I launch it again and get a new window with the header Message Import and the info says "Mail needs to import your messages. This might take a few minutes. You won't be able to use Mail until the import is finished. Click Continue to import your messages now, or click Cancel to import later". I click Continue and it goes through the importing process of bringing over 8467 messages and folders from Hotmail and another iCloud account which takes about a minute then goes to the next screen which goes through Upgrading then optimizing then migrating the data and back to the upgrade failed message the same as above.
I have tried restarting the computer and attempting to open Mail 3 times with no luck. There does not seem to be any way to open Mail without going through the rebuild which always fails. I'm happy to set up Mail again but can't get around Mail auto-transfer process. I've checked for updates to Yosemite and there aren't any. Any suggestions on how to get around this and get Mail set up?I have the same problem
I try dofferent ways to solve it but nothing works -
After downloading Lion and launching Mail for the first time, Mail crashes in the middle of the Upgrade during the Optimizing part. Anybody else having this problem?
One method that was posted overnight by traversario in another thread (p. 2) is called the "brute force" method: just keep opening Mail up every time it quits during optimization and eventually it will stop quitting and go on to the next step. I tried this, and mail eventually did open, but it currently doesn't show any of my locally stored mailboxes.
It's still processing (10 different processes in the Activity window: updating caches, etc.) so I'm hoping they will show up eventually. Once you do get to Mail after optimizing/etc., there is an option to import mailboxes under the File menu, so I may try to import mailboxes through this means if they don't show up, but others reported that the brute force method worked for them.
There is a different solution by FishNYC22 in the same thread (p. 2) which involves using a Time Machine backup and moving/ replacing files in the now-hidden Library for your user. I didn't try this one out the other method seemed to work at first for me (but didn't completely), so this is another option.
Message was edited by: autrefois
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