Mail won't default to correct account

Quickbooks has an option for creating statements for customers via email, sending the outgoing email draft to mail. After installing Yosemite, the outgoing mail won't default to my professional email address, instead defaulting to my iCloud email address. I have checked mail preferences, and set the preference for outgoing mail to be my professional email account but this did not help. I have made the iCloud account inactive, and that worked, but when I made the iCloud account active again I had the same problem. At the suggestion of an apple guy, I did a restart with Cmmd-Opt-R-P, but that did not help. Any idea about how to get mail to function correctly?

Try using connection doctor utilities.

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Mail won't stop checking some accounts

Anyone have this happen before? Mail won't stop checking a couple accounts I have. They are accounts we use every single day, run off our own server. They will check fine on other macs, but not this iMac starting a few hours ago. I have rebuilt the boxes, deleted all mail from the servers and updated to 10.5.4 just in case. Still the same thing.
I have to force quit, then once restarted it will grab new e-mails before it craps out and just sits there spinning on accounts again.
Ideas? Thx.

I'm experiencing the same issue with one of my POP accounts as well.
I've tried the "Rebuild" command in the Mailbox menu as well as rebuilding the Apple Mail Envelope Index, but it's still attempting to sync.
Has anyone found a resolution to this issue?

Reseting mail to factory defaults - all email accounts deleted

To make a long story short I have hosed up my mail database on OSX server 10.5.8. I have a virtual host set up for email and following the directions in Apple's documentation I set up an alias on my admin account (501) for mydomain.com and another one for [email protected] I tested by sending an email to [email protected] and it appeared in both mydomain.com and myseconddomain.com account. It could not be deleted. Any mail box I created in either account could not be deleted.
I installed "siradmin" and the mail accounts that were created under these circumstances showed up along with accounts that had been set up without a myseconddomain alias. I was unable to give them ACL to let me delete. I can not find them in /var/spool/users/imap. A couple of them did show up under /var/spool/users and those I could us siradmin to add an ACL and delete.
I rebooted and tried siradmin again and now the only mailboxes showing up in the list are
INBOX
Shared Folders/Deleted Messages
Shared Folders/Drafts
Shared Folders/Sent Messages
Shared Folders/fdds
Shared Folders/read
The last two entries were the ones I was trying to get rid of originally.
I have spent most of the day trying to resolve the issue.
The mail client works fine the their respective accounts now, however I have all the shared folders showing up and siradmin will not see the accounts that are active.
So now I see two solutions - reinstall server (shudder) and start over or someone has the brilliant answer on how to set the mail database back to square one and set up the email accounts from scratch (would be much easier)
No worries on lost email it has all been saved to another app, actually the one I was trying to retire.
Thank you for any advice you can give.

Apple support articles.
Password – Mail keeps asking for Password
Password not Saved

Mail won't send (on any account)...

Hey,
I've been using Mail alright. Everything worked just fine and now it stopped working. I can still receive mails on all accounts but it won't send on any of my five accounts. All the settings are okay (including port). Nonetheless does mail say "Can't send mail via server XY" (freely translated from german).
Please help me.
Julian

I am having this same problem. I have checked the settings, the ports, the passwords, etc. a million times. I receive mail, but can't send it. I finally got smart and checked my settings, etc. and set up my email accounts using Entourage instead of Mail. Guess what? It all worked perfectly fine. There is something messed up with Apple's Mail program in its latest iteration, I think. Does anyone know anything about this?
LJB
P.S. Mine is a .Mac email account. My ISP is att. It's been this way for five years. Now, with a new computer, it all has gone to the dogs. Grumble.

Suddenly Mail won't sync my gmail accounts

Im using OS X Lion 10.7.5 and since yesterday both my gmail accounts won't sync or download on Mail ?!!
Ive tried taking them off and putting them back on, Ive tried changing the password on one, it won't work. It won't work on my iPhone either. Ive had to use gmail website online to check my mail. Any suggestions please help a sister out !
Cheers
H

adamlea wrote:
I can log in to gmail through Safari, using the same login/pass I've always used. When I check the error message in Mail, the error is: "The server returned the error: Account exceeded bandwidth limits. (Failure)." Never had a bandwith issue before, ever.
that's a different issue. you said before that it didn't like the password. what it actually doesn't like is the number of simultaneous connections. quit Mail on all other computers/phones you use to access gmail and try setting it up in Mail on this computer again.

Mail won't recognize my correct password.

I have two mail accounts with the same service (pacbell.net) but for some reason mail on my MacPro OS X 10.8 has suddenly stopped recognizing the password to one of the accounts. The password is correct and I have deleted and reinstalled the account several times with he same results. I keep getting the error "mail can't connect to account [email protected]" Any ideas?

Hi chaskl,
Thanks for using Apple Support Communities.
Use this article to determine which part of the email "ecosystem" is the cause of the email issue.
For more information on this, take a look at this article:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Best of luck,
Mario

Mail won't set up IMAP account

Hello,
When setting up my Gmail account, I don't have the option to set it up manually as an IMAP account. After I enter my name, email and password in the first dialogue box, I click "continue" and it automatically sets it up as a POP account. I understand there's supposed to be a "automatically set up this account" checkbox but I'm not seeing one (there's only a "continue" button). I've already enabled IMAP on my Gmail account settings. I also trashed the Mail prefs file (com.apple.mail) and restarted my computer. No success.
I'd very much appreciate any advice, tips, etc.. Thanks very much in advance.
- Candice

Candice,
Welcome to the Discussions.
In my experience you should have the opportunity to change the POP type setting to IMAP, but haven't tried the Gmail lately. However, if you hold down the Option key while clicking on the + sign to add an account, you will go into manual mode.
Ernie

TS3276 Mail won't connect to comcast account

How can I get email through mail. Account is set up the same on iPad and it works!

Try using connection doctor utilities.

Ipad mail won't recognize my email account.

I just a new iPad 2. I've been trying to set up my @live.com email account, but it keeps responding that it doesn't recognize my account settings. What can I do?

I have this question too, my email is @tiscali.co.uk
Did you ever find the answer to this question? I live in Oz now and because it is a uk address the people in the Apple shop here would not,could not help me.

Mail won't send - why?

Mail won't send from either account my husband has on his iPad; mine won't send from pop account away from home.

Mail won't send from either account my husband has on his iPad; mine won't send from pop account away from home.

Email question: I set my Full Name in Preferences/Accounts/Account Information. Why does my name default to a partial version of my name on incoming/outgoing mail? How can I correct this?

Email question: I set my Full Name in Preferences/Accounts/Account Information. Why does my name default to a partial version of my name on incoming/outgoing mail? How can I correct this?

Lurup wrote:
I apologize for my ignorance, but what do you mean by 'everything'? The computer name, e-mail accounts, icloud accounts etc?
My work computer (this mac) i use with my private icloud account so I have access to my private calendars etc. My husband's airbook is also connected to that icloud (since I only have 1 icloud account) and so is our shared ipad. Is that where the problem is? Do I need to change everything on those devises into my name too? Thanks again for you time and help!
So you are sharing the account. Very bad idea.
Get your husband his own account and stop sharing yours, they are free.

How to get Mail to recognise correct account?

I changed ISPs about 3 months ago and got a new email address.
I keep both my old and new accounts as I still have mail being forwarded from the old account.
In Mail > Preferences> Accounts I have the current account above the older one and everything seems set up correctly. It is also correct in my Network settings and my Address Book.
However whenever I send an email it defaults to the old address as the sendee.
How can I fix this and what is the logic behind Mail's behaviour which has always had me puzzled?

You mean the new one is imap, right? smtp is for sending mail, pop and imap for receiving. Both pop and imap style accounts use smtp for sending.
OK so, you are correct, you don't want to delete the old pop mail account because you will lose all your old email.
However, have you tried deleting just the old smtp server information from Preferences | Accounts | {old account} | Account Information | Outgoing Mail Server pulldown menu | Edit Server List? If the outgoing mail server information no longer exists on your computer, then you shouldn't be able to send mail through that server. Then just specify the new account's smtp server for outgoing mail for the old account. (However, be advised that you should specify your new email address in the old account, which you probably want to do anyways, and differentiate between the two accounts by the "Description" fields in each account's Account Information panel. OR, specify "None" for the outgoing server. (That may have the undesirable effect of messages hanging out in your oubox, though).
As an unrelated side note, I know you can do this with imap accounts, and that is to drag messages from one imap account's inbox to another imap account's inbox. But I don't have any pop accounts so don't know if you can do a drag and drop from the pop messages stored locally on your computer into an imap inbox, where the messages are stored on a remote server (and optionally, off-line copies maintained locally on your computer. But, like I said, remote imap to another remote imap? No problem. Maybe you could give that a try with an old popmail message or two, that you could afford to lose, and see what happens...
To answer your Windows comparison question, I've not ever experienced these kinds of Mail problems on my Mac.

Mail using weird default account for new mail

I recently upgraded from Lion to Mountain Lion, and am having some trouble with Mail.
I have five email accounts: Comcast, two Gmail-based and two on an independent company's servers (Pair Networks).
When I'm in one of my inboxes and send a new email, the sending account is set correctly to that of the selected account. Likewise, if I respond to an email the sending account is set correctly.
BUT - if I am anywhere else and send a new email - unified inbox, local folder of filed mail, etc. - the sending account appears as a sixth option that doesn't exist in my settings anywhere. The dropdown to select a sender account now shows six options instead of the usual five, and this is the last one, and is selected.
The email address for that account happens to be the same as one of my accounts, but the name shown is strange.
The original account reads like:
Firstname Lastname <[email protected]>
This weird sixth account reads like:
"Firstname Lastname (s)" <[email protected]>
- adding quotes around the name and a parentheses s at the end of the name.
The original account is not the first in the list, nor the last. It is second. The first is a Gmail account - not sure if that is relevant.
iCloud is not enabled for Mail - all my devices do their own connecting to mail.
Soooo.....hmmm. What do folks think? Is there somewhere I should be able to set an overall default account, when a sending account can't be determined based on the selected folder?

"Account of selected mailbox"
The bogus account doesn't appear in the list. The original (Firstname Lastname <[email protected]>) does appear, as the second option in the dropdown list.

Mail defaulting to wrong account when replying

I have my wife and my accounts both in Mail. Sometimes, when I do a reply, it defaults as coming from my wife's account instead of mine (even though the message was to me), which is super annoying.
The details are this:
- message comes addressed to both my wife and I (and several other people);
- message is manually moved from my account folder to a folder I made for that topic;
- maybe a few weeks later, I select that message and click "reply all";
- I type up my reply and hit "send", expecting the Mail program to default to either:
   a) the account the message was originally sent to;
   b) the first account in the accounts list under Preferences;
   Either one would be my account, not my wife's.
The problem is people reply (not "reply all") to my message and it goes to my wife's account, not mine, and I don't see it.
How do I get Mail to default to use my account as the sender?
Thanks!

These are possible causes for an e-mail to end up in the wrong place:
-additional shortnames in WGM
-forward set in WGM
-a .forward file in the user's mail directory
-an alias in /etc/postfix/aliases
-an alias in /etc/postfix/virtual
-a sieve script
-a bcc
-a catchall account
-an autoforward by the original recipient
Hope I didn't miss any.
You should check all these possibilities. If you still need help, post relevant log entries and the unmodified output of postconf -n

How do I specify the gmail outgoing server if I have multiple gmail accounts in my mail? I have 2 business accounts and when I send mail from one account, it is sent from the other account and the sending email is not from the correct account.

I love my apple email and do not want to use google mail on safari. However, I have 2 gmail accounts set up on apple mail, but when I send mail from one of my gmail accounts (I choose the specific gmail account in the drop down window), it actually goes out as if it is from the other gmail account. I can't have that happen because one is my job, the other is a personal business account and unfortunately, the mail from both gmail accounts want to send through the personal business account. How do I make it send from a specific gmail account? I even tried deleting the accounts and setting them up again hoping I set it up wrong in the first place, but to no avail, it is still doing the same thing except this time I set the job account up first and then the personal business account and now everything goes from the job account! The only good thing is that the incoming messages work properly and they go into the correct inbox. Somebody please fix my outbox!

In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account. The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
Ernie

Mail won't default to correct account

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