Major screen issues :

http://www.youtube.com/watch?v=tloq7u2r7qA
Im calling support again tomorrow, they didnt fix it last time it was to repair, since they didnt come over this problem. Was like this from day 1 only a little less bad.
Anyone else experienced this? Done everything tech support asked me to do.

Hello @stephenw45,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook computer is behaving oddly after upgrading it to Windows 8.1, and that the screen will jump from desktop to the Metro screen. I would be happy to assist you in this matter!
To return your system back to working order, I recommend returning your system to before the update was installed. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
I also suggest following this resource on HP & Windows 8.1 Update to determine if your system is compatible with updating to Windows 8.1.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Hi,
I have been having major performance issues almost preventing me from using the computer at times. I suspect I don't have enough memory to run Maverick as the computer was great before I upgraded.
If any experts or people with ideas for me to speed up the computer, please respond. If you think the only way to improve performance is add memory or revert back to a previous version of OSX that I have a backup for, let me know.
Here is the info on my system, thank you in advance!!
Hardware Information:
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          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          2 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
          NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 3 days 21:20:10
Disk Information:
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                    EFI (disk0s1) <not mounted>: 209.7 MB
                    :c (disk0s2) / [Startup]: 249.2 GB (67.82 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
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USB Information:
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          Apple, Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Fitbit Inc. Fitbit Base Station
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Thunderbolt Information:
Configuration files:
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          /etc/hosts - Count: 29
Gatekeeper:
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Kernel Extensions:
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          [not loaded] com.cisco.nke.ipsec (2.0.1) Support
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The performance issues are due to third party software. Mavericks at the minimum requires 2GB's of RAM but I don't think that's the issue. And you can upgrade RAM anytime.
MacKeeper should be uninstalled. It does far more harm than good.
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249.2 GB (67.82 GB free)
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N8/C7 PURPLE SCREEN ISSUE AND HOW TO SPOT IF YOU H...

MODS THIS IS NOT A POLL OR IN ANYWAY SHAPE OR FORM A VOTING THREAD IT IS A THREAD TO WARN USERS ABOUT THE PURPLE SCREEN ISSUE AND HOW TO SPOT IT IN THEIR PHONES CLEAR AS DAY , I HAVE BEEN INFORMED FROM THE DIRECTOR OF COMUNICATIONS AT NOKIA VIA TWITTER THAT THIS THREAD IS OK AND THE TEST IMAGE IS FINE TO LOAD UP
The following has been added by vandelay (Nokia administrator) :
Please note that there is normally a slight variation in the purple color level in each display
unit. This is related to the display manufacturer's optical tuning process. However, some Nokia C7 and Nokia N8 users seem to be experiencing a
slightly higher level of purple color tint on their device screens.
Nokia Care's technical experts told me that the easiest way to spot this problem is to just look at the black idle screen of the device - if there is a clear purple color tint on the idle screen, you should have the device inspected at a Nokia Care point. They will repair the device the device under warranty if there is a clear defect in the device.
So seeing some purple on the test image does not necessarily mean that your screen is faulty, but we hope that it helps some people to decide whether they should visit a Nokia Care point.
(end of vandelay's addition)
as you may or may not have read many n8s and c7s have a purple tint issue
this can easily be spoted by saving the picture below to your pc , transfering it to your n8/c7 , then viewing the image in your gallery
if the image shows purple squares in some areas then iam afraid you have one of the screens that is showing defects in gradiation of colurs and the greyscale
there are also many n8s out in the wild that dont have this problem , i have 3 n8s , my gfriend has one , hers is perfect and shows the test image with no purple tint at all my three n8s all have purple tint and some display it worse then others
the test image can be viewed on any brightness and it should display just as it does on your monitor screen ,my gfriends n8 displays the image perfect under all brightness levels yet my three n8s show the purple tint heavily on low brightness and not as much on full brightness
the test image can also be viewed via tv out and hdmi out and again if you have a defect screen you will see the image perfect on your tv yet on your n8 screen you will have purple tints
here is the test image for you to load to your device and view via the gallery
as stated above if you have one of the screens with defects in colour gradiation you will see some of the squares as purple
this shouldnt be happending as there n8s out there that display the test image perfectly
from all my research on this in the last month and my time studying ICT systems support in which i have a diploma , it seems clear to me that nokia have used at least two screens in the build of the n8
many phones bought between october launch and december dont have the problem yet there are still some that do but not as many as now , phones bought from the end of december up untill current date seem to have the issue moreand its now nearly impossible to find one without the purple tint issue
this leads me to believe that from the start nokia were using at least two screen in the n8 , then one started to run out around december and by the end of december a huge majority of n8/c7 handsets have the troubles, if not all of them shipped after december
infact ive been to every phone shop in lakeside , chelmsford , colchester which included : carphone warehouse , o2 , vodafone , orange , three , phones4u , tmobile all n8/c7 handsets i asked to look at had the problem not one n8 i looked at didnt have the issue
i have been in contact with nokia care escalation team , all they did is send me very badly refurbed handsets back for my brand new n8s , which across all three handsets had the following faults
#hdmi covers scratched and worn
#no imei number under the hdmi cover on one of them
#torx screws on battery cover very worn
#plastic top caps not fitted right
#one had a huge gap between the silver screen surround and the main chasis of n8
#they all still had purple tint issue
so nokia sent me three refurbed handsets for my brand new n8s , i obvously complained as they were so new i could have taken them back to the shops with the reciept but now nokia had changed the imei numbers my reciept was useless , i said i should be sent three brand new n8s , they again sent me badly refurbed handsets just as bad as the 1st lot and again all three of them had purple screen issues
i complained again and this time supervsior took over the case and agreed that 3 new n8s should be sent to me as mine was so new , she got them sent out and this time they were new but they still have the purple screen issue
thats a toatal 12 n8s direct from nokia and all of them have had the issue so i cant recomend going to a nokia care point or nokia care uk as the refurbs i was sent was a complete joke and looked like they were just used handsets that had been through a rough time
through this month of me talking to nokia and sending emails and getting these phones swapped back to a condition of the phones that i sent them , they have said they are investigating it and taking it seriously however after some of their actions towards users (myself included) on these forums it doesnt seem like they are taking it very serious at all , they have known about it for a month now and we still have not had an offical response from nokia themselves
if you would like to read more infomation on this problem and to see how wide spread it is then please check the following links
http://www.nokiausers.net/forum/nokia-n8/39462-i-think-nokia-using-two-different-types-screen-n8-may...
http://www.nokiausers.net/forum/nokia-n8/39532-n8-purple-screen-test-please-take-part-if-you-have-n8...
http://www.allaboutsymbian.com/news/item/12604_Defective_screens_found_in_som.php
http://forum.dailymobile.se/index.php?topic=39665.0
http://www.nokiadna.com/2011/02/nokia-n8-nokia-c7-oled-screen-issues-plauge-nokia-users/
http://n8geeks.com/nokia-n8-amoled-display-issue/
there are many more threads about this issue across the net and if you google n8 screen problems or n8 purple screen problems you will come acroos many many pages of unhappy users from all across the globe
i just hope nokia sort this out soon
ho do you users with the problem feel about this issue and how do you think nokia should resolve it
id be happy for a screen swap at a nsc or via warranty postal repair as long as it could be done quickly and the user wasnt without their phone for too long after all this is nokias mistake and not the users that bought the phone so all fixes should be at minimal disturbance to them
heres hoping when you test the image your not as unlucky as me and many other n8 owners from across the globe , its a brilliant phone but this screen issue lets it down alot especially during watching films and stuff

sorry to hear you guys are having troubles too , its a shame sucha great device as the nokia n8 has had an issue like this arise , it is effecting alot of n8/c7 handsets and is quite a widespread issue across the globe
it would be great to hear from as many users as possible about this and what they think about it as a user of the c7/n8
jimmyireland about your post mate
yes it was written by me and yes it ws deleted not once but 3or4 times actually
the mods said it was because i had set up a poll and voting system , so i read through forum rules and posted it again with what fitted their guidelines and even put in big caps that it was not a poll but a thread to help users identify a problem and discuss it which is what the forum is for , it was deleted again , i then posted it again with just the test image and how to spot the problem and again put big caps that the post fitted their guidelines and was just to help users , it was again deleted and i was banned by mods for 2 days saying that i had broke forum rules and posted a poll and that the test image wasnt a proper test image
i then asked other users to post the image but when they tryed nokias spam filter kicked in with a message saying that their post contained spam and that they should write it again and try posting again
to be honest it really looked like they were trying to cover up the issue , fair enough my 1st post could be considered a very very rough poll but the posts i made afterwards were edited to fit nokias guidelines and they still removed them ad banned me and then other users posts were marked as spam
so i tweeted alot of people and even nokia have said that as long as the post doesnt contain polls/votes then it will be fine to postand that mods shouldnt delete it , which was excellent news and hopefull this thread will stay and users can load the image and test their screens and then discuss the issue here so nokia can see users discussion in one thread , it will alo help awareness of the issue
hence this post that isnt a poll but a thread to help users identify wether their n8/c7 has a screen with a defect in the gradiation of colours
as stated in original post not all n8s have this problem my gfriends doesnt and it displays the test image perfectly on all brightness settings , yet my n8s show the image as very purple on low brightness and the brighter the screen goes the less the purple is shown , it is still there just not as visible as it is in the lower brightness settings
as i also mentioned many n8s between october and mid december are fine although some still have the problem , yet from mid december till current date the amount of n8s with purple issue is much much higher and it now seems very very rare that you will get a brand new n8 from the shops without this screen issue which leads me to believe that from launch nokia have used at least two screens in the builds of the n8 , some great screens and then the ones with dodgy purple tint , from the threads across the web it seems like the good screens nokia were using either run out or they have failed to source the same screen or the manufactuer of the screen has changed something
iam not a nokia hater and iam not here to cause trouble or loose nokia sales etc
i love nokia have used them for years and used symbian since the 6680 , iam always helping users across the web with their nokia problems and am an avid user on nokia users please check my profile and feel free to check my posts and how many times ive been thanked for being helpfull
http://www.nokiausers.net/forum/members/buxz777.html
as you can see i love nokia and spend alot of time using their devices , speaking highly of them and helping their users with problems, i also love good customer services and customer relations
i understand that big companys have build issues iam a gadget lover and trained in ict supprt iam not silly and understand that these things happend and building these phones with such complicated electronics and some could end up with issues , it could happend to anyone , sony , apple , samsung , blackberry , lg etc etc
however its how the companys react to these issues and relate to their customers that have spent 100s of pounds on their devices that is important , issues do arise , its how the company looks after its customers thats important
i think alot of users think the same , they dont expect nokia to click their fingers and go heres a fix but they do expect nokia to investigate the issue and they do expect nokia to relate to its customers and not ignore them or the issue which is what it looks like when posts are deleted and users are banned for posting informative posts that help users identify a problem
things like sending users really bad refurbs for brand new n8s also dont help users confidence in nokia statement of going to nokia care about the problem as all i got was second hand looking n8s that still have the problem they were sent off with and the originals were in much better condition
like i say iam not here to cause trouble and i love nokia the n8 is the best phone ive ever had and its almost my dream device and everything ive wanted on a device for years its the ultimate convergance device and agadget lovers dream , however when you see your gfriends and some of your mates n8 screens display the test image perfect then your n8 display it with a very purple hue it does dissapoint you and you do hope that nokia will take notice and fix the issue with the least amunt of hassle to the users
cheers jimmy and sorry about the long post just wanted to clear some things up
now lets get back to discussing the issue and what other users think about it
have a great evening

Major streaming issue!

Hey Guys,
I am having major streaming issues with my Macbook and Apple TV. Here is a detailed overview of my setup.
Netgear 802.11G Router
SSID off
WEP 128 Bit hex key
DHCP
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Macbook
Apple TV
iPod Touch
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XP desktop
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I am able to see the Apple TV in iTunes 7.6 and have all the details of my Apple TV.
When I try to play any of "my movies" I sometimes get an error saying can't recognize file type or something along those lines - or it just gets stuck on a black screen with the buffering "spinning gear" winding till the Apple TV goes in to the screen saver.
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The same thing happens with TV Shows and Podcasts - haven't tried YouTube just yet.
I am able to play movie trailers though both standard definition and high definition.
Another thing to mention is the load up of the Apple TV is very jittering and stutters.
The thing that makes me wonder is I ran it on another Netgear G router network earlier today and everything went fine - and I was able to playback videos that I am not able to do now - which kind of makes me look at the network - but the fact that HD trailers load almost instantly and play fine makes me think perhaps Apple TV? The fact it doesn't load smoothly concerns me.
Any help would be greatly appreciated.

I just removed Apple TV from iTunes and cleared an connections in "Computer" tab of Apple TV and reset everything - still the same issue.
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I am having a major color issue in 10.3.9.
Issue #1:
Setting Color Labels...
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Issue #2:
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Issue #3:
Adobe Programs...
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I know its not the photos themselves, because they preview correctly when imported into Quark and also when printed. I have also tried switching monitors, to see if that was the issue and I still have the same problem. I had this problem back in January, when I upgraded to 10.3.9, and my supervisor fixed it through DUMB LUCK! I recently had to re-install everything, including the OS and this problem resurfaced. Now it's almost a year later and we've tried everything we could think of, but no such luck. This is my last hope!
Does anyone know how to fix this problem, or has anyone ever HAD this problem? Is it just my negative energy that is feeding into it and making it want to lash out at me?!?!

I am having a very similar issue, and am really pulling my hair out. I have one user that is having this problem - FROM ALL MACHINES! I have deleted ALMOST every preference in ~/Library/Preferences to no joy. Just started yesterday. (I am using network Home Folders - with no other major issues)
Everything looks like it is in 8 bit color.
I have done all the standard fixes. It does it no matter which machine this user logs into, so it is not a hardware or /Library/ issue. It definitely is a ~/ issue.
PB G4 Al (2), MDD G4 Dual (3), AGP, Cube, W3K Server, B&W G3 Server & others (in Mac OS X (10.4.8) Server 10.3

The Windows 7 Black Screen Issue

I am putting in Bootcamp with a Windows 7 install. I checked these forums and made sure I had all my prep work done.
I referenced article TS3173 and downloaded the neccessary drivers for 7, formatted a 16GB SD Card as FAT Bootable and copied the drivers and autounattend.xml files onto the root of the drive.
THe installation as going as planned but at the end I'm still ending up with a black screen. Windows is installed ok but on the restart after" Preparing for FIrst Use" comes up the screen goes black.
Obviously, the drivers are not being installed from the SD card, I tried it on a USB External driver as well. Am I missing something here? I read every post I could find on it and I can't see where I am doing anything incorrectly.
Thanks
Tom

You don't need Paragon or another NTFS driver. That may work (I've used it, but I was using a full hard drive anyway to begin with).
Apple's method:
http://www.apple.com/support/bootcamp/
*My iMac (27-inch, Late 2009) displays a black screen during installation of Microsoft Windows 7 using the Boot Camp Assistant. How do I fix it?*
The Windows 7 installer does not include required graphics or Bluetooth drivers for this computer. To obtain the necessary drivers and resolve the issue, see this article (creating the SD card and drivers for the "black screen" issue).
http://support.apple.com/kb/HT3986
http://support.apple.com/kb/TS3173

Flickering Screen issue after Mavericks update released on Feb 26, 2014

I own a Macbook Retina display bought in early 2014. After installing the recent Maverick update released around Feb 26, 2014 the display developed flickering problem while scrolling and now the scrolling is not smooth any more. The originally shipped machine did not have this problem. I tested other software including Photoshop and the display still flickers while panning the canvas. I also tried resetting the SMC - System Management Controller but it didn't work along with other attempts of resetting the disk permissions, running a systems cleaner, changing the wifi-router etc.
How to fix this flickering screen issue?

The problem came back lately and I tried this solution and it worked. Go to system settings > power saver > and switch off the Automatic Graphic switching. Not sure if this is a good solution, but it seem to have worked for the time being.

Gray screen issue still in Reader 11.0.03

Hi, it sounds like the PDF gray screen issue mentioned here: http://helpx.adobe.com/acrobat/kb/pdf-opens-grey-screen-browser.html
has been fixed in 10.1.3. Has it been fixed in 11.0.03? I have the latest Xi version installed and am still experiencing this problem.

Hi, C F McBlob,
Thanks for the help and the suggestion. I turned on Compatibility View in IE and I still see the gray screen. The ActiveX control should take the same setting that I've set in the browser, right?
Also, shouldn't it be an Adobe issue rather than an IE issue if the exact same setup works with Adobe 9?

White screen issue on Compag

My Compaq is currently displaying only a white screen. The laptop boots up fine and displays fine on an external monitor.
I have taken it apart and reseated the connectors on both the screen and the motherboard with no effect. So I am sure it's not a loose connection.
Before I go and splash out on a new replacement screen, is this an issue that is usually seen when the screen itself is at fault. Could it be the cable? or the connection on the motherboard itself. Is there a way to be certain?
I don't want to buy a new screen and find it's not at fault.
Many thanks!

Hello, @Skyfox
Welcome to the HP Forums.
I see that you have a white screen issue with the notebook. I will try to assist you.
With the steps you've taken and the fact it works correctly with an external, leaves only the display screen as the possible cause. That being said, there is no 100% way to know that it is not a cable causing the issue.
Typical steps for this issue:
Restart notebook
Hard reset notebook
Test with external monitor
Reconnect LCD cables and check all other display cables
Have notebook serviced.
You're at the point of service. This really limits the options, and a display replacement may not correct the issue.
I hope this adds any insight to the choice you need to make next.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

There are white squares on my screen at the top. Apple care is telling me I'm out of warranty. This seems like an Apple LCD screen issue. The problem seems to be widespread. How is apple dealing with this. apple care told me it would cost me 260.00

Apple should be fixing this problem for free. It is a hardware issue. Check the Web. A lot of your customers are having the same problem. If I have to spend money to fix this I will be choosing a different cell phone provider

That the problem has happened to someone else, or even to a couple of dozen people, does not make it a "widespread problem". Apple has sold millions of iPhones, so even if hundreds have experienced the problem that's still a very small failure rate.
Your iPhone is out of warranty, so you will need to pay for service. If Apple finds this to be a screen issue, in many Apple Stores they can replace the screen for US $149. If it's not a screen issue or your local Apple Store can not yet replace the screen, then Apple replaces the entire iPhone. Those are their policies, and complaining about it, particular here in these user-to-user forums, will accomplish nothing.
You are free to pay some unauthorized shop to attempt repair, or attempt your own repair, if you wish, though you will void any further support from Apple, for any price, if you do.
There is nothing more anyone here can tell you.
Regards.

GE40 2OC Dragon Eyes - Screen Issues

Hello,
My notebook have screen issues, it goes black in some situations. Sometimes, when I turn on the notebook, the screen is already black and I cannot see anything, then I have to turn it off (pressing power button). It also goes black when I close notebook lid and reopen it (I have set up so that closing the lid does not do anything to the notebook). Also, minimizing or closing some fullscreen games like Skyrim or Resident Evil 6 makes the screen go black. When it goes black I turn notebook off. Please help :(.

Quote from: gtsgts;113598
He only reconnected the cable. So, it is better to replace it with a new one, right?
I can see the desktop when connected to HDMI, the notebook works normally, except the built in display.
Ok, I will update BIOS and report here =D
That issue of yours does not sem to be BIOS related problem at all so you would mostlikely have same problem after bios update, so best is to send it to repair where they will re-place the screen cable completely some times they get worn out and begins to glitch.

MORE D2G screen issues...

Ok, so I am having quite a few of the same problems listed in the 'screen issue' threads for the Droid 2, and D2G. The phantom finger on the screen, back/home buttons sometimes don't work, unable to scroll a web page without it zooming in, and when in wide screen mode (on side, or keyboard out) I can not slide the notification bar. I attempted to seek help at one of the local stores, but they blamed it on a tiny (almost unnoticeable) scratch which has been there for a very long time. This problem started last week with no damage occurring to it, and no new apps installed in several weeks. I've ran it in safe mode, and uninstalled every possible app on my phone as well as updates for the ones I couldn't. I have done everything that I know to do so far aside from a hard restart, but it doesn't seem like that would help considering that the issues still occur even when in safe mode. Is there another solution that I have yet to explore, or is my phone completely screwed?

I am having this same issue. My phone loves to hit the same area over and over--attempt to buy full cd's from Google Play and call people in the middle of the night. These are the actions I have already tried---help!
-Hard reset it 3 times
-Taken it to the Verizon Store-- they told me it could be something to do with 3G and not having the 4G
-Uninstalled Facebook (I read somewhere that is where the issue is happening)
-Installed a keyboard (Gingerbread Keyboard)-- then uninstalled it when that didn't seem to work
-Clear the Multi-touch keyboard in the manage apps section
-Cleaned the screen
-Taken the battery out and let it sit.
I am 2 months away from an upgrade. I was PROMISED this phone would last me the full 2 years--- HELP

When opening safari i get a message that says major security issue please contact apple immediately suspicious activity might have been detected. what is this and how do i get rid of it so i can use my internet?

when opening safari i get a message that says major security issue please contact apple immediately suspicious activity might have been detected. what is this and how do i get rid of it so i can use my internet?

A misleading and malicious popup. Launch Safari with the Shift key held down; if that doesn't work, temporarily disconnect the computer from the Internet.
(121307)

[Possible] Major Privacy Issue in Safari 5 - URL Autofill

From what I read on the Apple site, the URL autofill compares what you type to your history. However even if you delete your history, the autofill still comes up with sites that you visited in the past. If I delete my history, where is this info coming from? Seems to me that this is a MAJOR security issue if you're not the only person using the computer.
EDIT: Im seeing all sorts of random URLs popping up in the URL window when I type random letters. Is the URL bar also being used as a web search? (And if so, which search engine does it use for this?) I was under the impression it was only searching your history.
At first I thought these random sites being suggested were sites I have visited in the past and forgotten about... in fact a lot of them seem like sites I would have visited.
Its just so odd how random the results seem. Not just front pages come up, but pages a few levels deep on any given website. Strange thing this is to me.
Message was edited by: Frozo

I'm hoping someone will figure out a way to disable the URL history suggestions. It's totally annoying. I'm used to typing in the first few letters of a bookmarked web page to jump to it quickly. Now if I type some letters, I'm inundated with suggestions from keywords in my history, while the actual URL I'm trying to get to is buried beneath a list of other pages that have nothing to do with the page I'm trying to visit. Totally frustrating. Maybe it's good for some, but a way to turn it off is a must.

Air 3.3 beta PC audio distortion / Air 3.1 / 3.2 Mac black screen issue

Hi there,
I've recently released a large game coded in Flash Builder with Air (www.lonesurvivor.co.uk), and I used Air 3's captive runtime feature to bundle it for Mac and PC.
The initial build used Air 3.2 and for a large proportion of OSX users, there were no visuals at all, just sound and the game obviously working underneath. This caused a very large support issue, and took several weeks to deal with, as well as having to maintain a seperate Projector version for those for whom the Air version wouldn't work. I wish I had known that the game would fail on some Macs, but unfortunately the issue showed up on none of the ones tested.
I'm about to launch the updated build of the game which uses Air 3.3 beta 1, as it seems to fix the black screen issue for all those who experienced it. I was very happy that Adobe have managed to iron this out, even if there was no response to the bug I entered into bugbase.
The problem is, on a final test on XP SP2, the 3.3 beta version produces what appears to be filtered graphics... which is how the Mac version has always appeared, but the PC version of the game seemed to use what looked like nearest-neighbour sampling in Flash's fulllscreen upscaling, which looked good for the zoomed pixel art in this game.
This is a small cosmetic issue, but there is another one whhich is far more severe - the audio has become extremely distorted, and is now unlistenable.
So with 3.2 giving me no visual on Macs and 3.3 giving me unlistenable audio on PCs, I will now have to maintain two versions again. I really would like to keep one project I can quickly make changes to, but the seperate problems in different platforms means I lose out on the great cross-platform functionality of Air. I'm hoping this is a known issue, but I couldn't find it on google / bugbase / these forums.
Could these two issues be related - is hardware acceleration not working or something? Somehow I think it is, because the XP test machine is quite old, and tended to fall over with the game running in software mode in a Flash projector.
I tried swapping out the Air 3.3 runtime for the previous 3.2 I shipped with, and editing the XML desciption to make sure it was set to use that and, sure enough, the game worked as it did before. So there is definitely something up with the beta. I'm just glad I caught this problem before I shipped as going to save me thousands of emails of support!
So I guess my question is - is this a known issue? And if so, do you have any workarounds / or are Adobe working on a fix?

Hi Chris,
Thanks for the prompt response - I guess I should have tried the forums instead of the bugbase last time... It really was a support nightmare! Not least because I had to deal with the problem of saved games being wiped by over-zealous browsers on the backup Projector version I was supplying Mac customers with.
Fortunately the Mac Air 3.3 runtime works great.
Out of interest - there is still the difference in GPU scaling used between Mac and Windows though, which there always has been since it was introduced (is this a known issue btw?)
Which leads me to the 3.3 beta 2 - I tried it out last night, and while it corrected the blurry graphics (the scaling appeared nearest neighour again on XP), the audio suffered the same distortion.
In addition, I had several other XP / Vista / Win 7 users test out the build, and the user with XP SP3 also suffered the issue.
So I'm planning to ship the PC version with 3.1 as it worked well for the first release, and use 3.3 beta 1 for the Mac version. Unfortunately I've run out of time and need to get it out there!
I'd definitely be interested in getting into the pre-release program. I'll write you an email and send the builds of the game too.
Cheers,
Jasper

Major screen issues :

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