The Windows 7 Black Screen Issue

I am putting in Bootcamp with a Windows 7 install. I checked these forums and made sure I had all my prep work done.
I referenced article TS3173 and downloaded the neccessary drivers for 7, formatted a 16GB SD Card as FAT Bootable and copied the drivers and autounattend.xml files onto the root of the drive.
THe installation as going as planned but at the end I'm still ending up with a black screen. Windows is installed ok but on the restart after" Preparing for FIrst Use" comes up the screen goes black.
Obviously, the drivers are not being installed from the SD card, I tried it on a USB External driver as well. Am I missing something here? I read every post I could find on it and I can't see where I am doing anything incorrectly.
Thanks
Tom

You don't need Paragon or another NTFS driver. That may work (I've used it, but I was using a full hard drive anyway to begin with).
Apple's method:
http://www.apple.com/support/bootcamp/
*My iMac (27-inch, Late 2009) displays a black screen during installation of Microsoft Windows 7 using the Boot Camp Assistant. How do I fix it?*
The Windows 7 installer does not include required graphics or Bluetooth drivers for this computer. To obtain the necessary drivers and resolve the issue, see this article (creating the SD card and drivers for the "black screen" issue).
http://support.apple.com/kb/HT3986
http://support.apple.com/kb/TS3173

Similar Messages

Windows 7 Black Screen solution found, needs to be verified.

Hi all,
I've seem to have found a way to get Windows 7 64Bit working and more or less avoid the black screen that bugs the **** out of iMac 27" owners.
This method will probably work on any version of Windows 7 32 and 64-Bit.
This is tested with an Windows 7 64-Bit Ultimate OEM DVD with authentic license.
*1. Installation of Windows 7 with information found in support article TS3173.*
Follow instructions from Apple's support article TS3173
Found here: http://support.apple.com/kb/TS3173
NOTE! Apple states that if it remains black after several minutes you need to power it off, don't.
You need to wait until the machine goes into sleep mode, around 15-20Min!
Eg. don't touch mouse or keyboard in this periode.
Yeah I know you just could enter repair mode from installation Windows 7 DVD and delete ATI drivers manually, but this method saves you the hassle.
Ofcource you need to check if the USB device etc, is correctly configured.
--SNIP FROM TS3173--
If the screen remains black after several minutes, power it off (hold the power button for several seconds), then go back to step 6. Ensure that your USB device or SD card is formatted as Master Boot Record, FAT, and that AutoUnattend.xml and Drivers are on the root level of the directory.
--SNIP FROM TS3173--
*2. Resume installation of Windows 7.*
20 Mins have now passed, touch the keyboard and the black screen should light up and show you the dialogue where you enter a username and computername.
2.1 Enter you product/serial key for Windows 7.
2.2 On dialogue for Windows update: Select the recommended settings for Windows update, top choice.
*NOTE! DO NOT! I REPEAT, DO NOT! INSTALL BOOT CAMP 3.0 or 3.1!*
I will however do some research how to get BOOT Camp 3.1 service running.
*3. After successful installation of Windows 7.*
Windows now install 2 updates security in the back ground, if you have put on recommended settings for Windows update as stated in 2.2.
*3.1 Changing the power save settings for Windows 7.*
The reason you need to do this is, that after the reboot/restart you soon are going to do will give you the black screen again, eg. you would wait around 20min or so again for the iMac to enter sleep mode so you In turn could get the screen to lit up again. As in step 1.
Now change the power save settings in the following way,
Control Panel > Hardware and Sound > Power Options > Change Plan settings (Next to Balanced (Recommended)).
Turn off display: 1min
Put Computer to sleep: 3min
Click >> Save Changes.
Close all open Windows.
Reboot/Restart.
*3.2 Startup times after power save changes.*
Now the iMac 27" screen should only stay black for around 5 min after restarts/reboots.
Eg. its the same as in Step 1. Don't touch keyboard and mouse wait for it to enter sleep mode, then touch keyboard and screen should light up.
*4. Install sound card drivers.*
This section will explain how to install and get the sound card working properly with microphone and all.
*4.1 Download latest driver from Cirrus Logic.*
Found here: http://www.cirrus.com/en/support/lic/lic3.html?uri=/en/pubs/software/CS4207WinVista_Win7_32-64-bit6-6001-1-21.zip
Extract drivers to eg. C:\Drivers\Sound
*4.2 Install the drivers.*
Press (Start) The MS Windows Logo down to the left.
Right click, Computer and select, Manage.
Select, *Device Manager* under System Tools
Select, *Sound, Video and game controllers*
Select the top card in list, *High Definition Audio Device*
Right click and select, *Update driver software*.
Now select, Browse my computer for driver software.
Click, Let me pick from a list of device drivers on my computer.
Click, Have Disk...
Now Browse to where you extracted your driver and select cs420x and click Open.
Then Cirrus Logic CS4206A (AB 81) Should show up in the list under Model.
Select card in list and press Next.
Close all windows.
Reboot/Restart.
*5. Its not perfect yet...*
Your startup time of Windows 7 should now be reduced to around 5. Min.
Eg. Follow step 3.2 each time you boot Windows 7.
*6. Install all Windows 7 updates , including the optional one for the Atheros Wireless card.*
NOTE! I will improve this step later.
Press (Start) The MS Windows Logo down to the left.
In search field, type Windows Update and Click on Windows Update that show on the top of the start menu.
Click Check for updates.
Now Install all Important updates and the optional one for the Atheros wireless card. Should be around 24 updates in total.
Reboot/Restart.
*7. Now Windows 7 should now boot properly each time without the 5 min wait.*
Now step 3.2 may apply again, but it shouldn't!
NOTE! You may need to reboot a second time after installation of Windows updates to get rid of step 3.2 waiting times.
I have now tested 4 times, rebooting/restarting Windows 7 and the screen light up every time immediately after boot, also after a session in OS X.
I will also see if there is a way to install Boot Camp 3.1 services without getting the black screen issue.
If people with an iMac 27" have the time install Windows 7, please verify if this works for you or not.
I will do more reboots and tests to see if it holds and I can change power save settings back to normal. But atm, its so far so good.

I've had the same problem, and sorted it using this:
Run the Boot Camp Assistant in OS X as normal and create a partition when asked, then insert your Windows 7 disc to reboot and begin the process proper.
Windows 7 requires the NTFS file system, so once in the installer just select your new partition (labelled BOOTCAMP), click on Drive options (Advanced) and choose to format it. Then select the newly formatted partition and continue.
Windows 7 will begin installing, and once it gets almost to the bottom of its checklist, it’ll try to reboot. Now, if you leave it here, you’ll get so far and see the black screen. Any further attempts to reboot will bring you to the same dead end.
Instead, restart and press a key to boot from the Windows 7 disc when prompted.
Rather than running the installation again, choose the little option at the bottom to Repair your computer. Decline any suggestions that pop up until you see a list of options with Command Prompt at the bottom. Choose that option.
At the Command Prompt, type DEL C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS to delete the default ATI driver, then close the window and reboot.
This time, Windows should successfully initialise a more appropriate display driver, allowing you into the desktop. From here insert your OS X disc to install the relevant hardware drivers as you normally would, then run Windows update to clear up any leftovers.
Read more: How to install Windows 7 on the new 27in iMac | PC Pro blog http://www.pcpro.co.uk/blogs/2009/10/26/how-to-install-windows-7-onto-the-new-27 in-imac/#ixzz0tinWW9tn

Air 3.3 beta PC audio distortion / Air 3.1 / 3.2 Mac black screen issue

Hi there,
I've recently released a large game coded in Flash Builder with Air (www.lonesurvivor.co.uk), and I used Air 3's captive runtime feature to bundle it for Mac and PC.
The initial build used Air 3.2 and for a large proportion of OSX users, there were no visuals at all, just sound and the game obviously working underneath. This caused a very large support issue, and took several weeks to deal with, as well as having to maintain a seperate Projector version for those for whom the Air version wouldn't work. I wish I had known that the game would fail on some Macs, but unfortunately the issue showed up on none of the ones tested.
I'm about to launch the updated build of the game which uses Air 3.3 beta 1, as it seems to fix the black screen issue for all those who experienced it. I was very happy that Adobe have managed to iron this out, even if there was no response to the bug I entered into bugbase.
The problem is, on a final test on XP SP2, the 3.3 beta version produces what appears to be filtered graphics... which is how the Mac version has always appeared, but the PC version of the game seemed to use what looked like nearest-neighbour sampling in Flash's fulllscreen upscaling, which looked good for the zoomed pixel art in this game.
This is a small cosmetic issue, but there is another one whhich is far more severe - the audio has become extremely distorted, and is now unlistenable.
So with 3.2 giving me no visual on Macs and 3.3 giving me unlistenable audio on PCs, I will now have to maintain two versions again. I really would like to keep one project I can quickly make changes to, but the seperate problems in different platforms means I lose out on the great cross-platform functionality of Air. I'm hoping this is a known issue, but I couldn't find it on google / bugbase / these forums.
Could these two issues be related - is hardware acceleration not working or something? Somehow I think it is, because the XP test machine is quite old, and tended to fall over with the game running in software mode in a Flash projector.
I tried swapping out the Air 3.3 runtime for the previous 3.2 I shipped with, and editing the XML desciption to make sure it was set to use that and, sure enough, the game worked as it did before. So there is definitely something up with the beta. I'm just glad I caught this problem before I shipped as going to save me thousands of emails of support!
So I guess my question is - is this a known issue? And if so, do you have any workarounds / or are Adobe working on a fix?

Hi Chris,
Thanks for the prompt response - I guess I should have tried the forums instead of the bugbase last time... It really was a support nightmare! Not least because I had to deal with the problem of saved games being wiped by over-zealous browsers on the backup Projector version I was supplying Mac customers with.
Fortunately the Mac Air 3.3 runtime works great.
Out of interest - there is still the difference in GPU scaling used between Mac and Windows though, which there always has been since it was introduced (is this a known issue btw?)
Which leads me to the 3.3 beta 2 - I tried it out last night, and while it corrected the blurry graphics (the scaling appeared nearest neighour again on XP), the audio suffered the same distortion.
In addition, I had several other XP / Vista / Win 7 users test out the build, and the user with XP SP3 also suffered the issue.
So I'm planning to ship the PC version with 3.1 as it worked well for the first release, and use 3.3 beta 1 for the Mac version. Unfortunately I've run out of time and need to get it out there!
I'd definitely be interested in getting into the pre-release program. I'll write you an email and send the builds of the game too.
Cheers,
Jasper

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can is the the firefox button on the t

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can see the the firefox button on the top left corner, when I go to it the drop down list drops and there is no text, if I move down the drop down I hit where there is a slide out in that drop down and no text is there. So, to start in safe mode you need to go to the firefox button, and click on start in safe mode. I can't See safe mode or click on anything were safe mode should be.

hello, close all firefox windows & hold the shift-key while opening firefox in order to launch it in safemode. in the first dialog just choose "continue in safemode" and go to firefox > options > advanced > general. in there disable hardware acceleration, restart firefox normally again and see if this has changed anything.
also see [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

What is the technical 'cause' of the infamous iMac black screen problem?

Can anybody shed some light on what technical malfunction exactly causes the infamous iMac black screen problem? The common solution seems to be a logic board replacement. But what exactly is broken on the logic board? Is it the Geforce chip? Some kind of external driver circuitry? Or something completely different?

I was referring to the many problems also described in this thread (and also in many other places):
http://discussions.apple.com/thread.jspa?threadID=196774&tstart=0
In specific I am referring to machines where all of this applies:
- internal monitor stays black after power-on
- computer boots normally
- external display works normally
- internal display backlight works and can be adjusted in brightness, but all pixels are black
- PRAM reset doesn't help
- NVRAM reset doesn't help
- PMU reset doesn't help
- reinstalling OS / booting from CD doesn't help
- machines with this problem sent to repair come back with a replaced logic board
I'm looking for more information on the technical cause of the exact problem as stated above. So I can attempt to repair my iMac

Anybody using the Windows 8 Start screen?

My original question was: Can we place bundle icons on the Windows 8 Start screen, alongside those "Modern/Metro" Windows apps?
But then I figured I should back up and ask whether anyone with a large ZCM deployment is even presenting the new Windows 8 Start screen to their users.
If you've deployed Windows 8, I'd love to hear your feedback.

I have test units that I am working with. I have had none of my current Start Menu apps showing up. This has been a minor item on my list of things to work with so I haven't investigated possible causes or if this is even supported. Honestly in my environment I would love to be able to push the older start menu/Desktop style and skip Metro. My teachers are going to freak when they start to use this new style. I had a hard time with the Windows 7 changes with some of the staff. My staff has a real hard time with change so Windows 8 is going to be a hard sell.
What type of devices are you looking at for Windows 8? I have been looking at whether I need to be looking for touch based Laptops or move to a more Tablet with a keyboard type environment.
Richard

Notes in the iPads fly, i can not open them immediately after pressing the notes a black screen appears and disappears

notes in the iPads fly, I cannot open them immediately after pressing the notes a black screen appears and disappears

Quick update, the duplicate of the comic-con episode downloaded succesfully, and so has the first episode of Supernatural season 8. Blue dots appear to their left in the library.
All the Vampire Diaries episodes (except the bonus comic-con double) have vanished, but I paid for them !
They're not anywhere on my harddrive either.
Which is new by the way, this is a new MacbookPro, literally set it up today.
So it would seem this is a case of purchased and pseudo-downloaded episodes that ended up beinge gobbled up by some iTunes black hole, leaving me with no money, and no episodes.
Need help, confirmed.

HP Nbook touchpad leaps to the Windows 8 "home" screen w/ slightest motion - need advice

I am getting so weary of this. I hardly touch the mousepad to do a normal movement and I am hijacked to the Windows 8 home screen and must frequently press the "window pane" key to get back. Is there a setting I have somehow missed. My mouse settings are just as I had originally set them but I am still dealing with this. Any help out there?

Hello rudiger,
You’re having a problem with the screen jumping back to the windows 8 home screen.
This is actually and new feature that Microsoft thought of, to help people multitask.
Go to the start screen and type synaptic. (When you are on the start screen as soon as you begin to type it will bring up a search box.)
On the right had side select settings.
On the left hand side choose settings.
Uncheck the box that says enable edge swipe.
This will make it where the mouse will not scroll between programs.
Clicking the White Kudos star on the left is a way to say Thanks!
Let me know how everything goes.
Have a good day.

Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.

Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Installing Windows xp - after partition the restart is black screen

i'm installing windows xp onto my macbook pro and after doing the boot camp assistant, i get a black screen with a white cursor (when it tells me to reboot with windows disc inserted).
any ideas?

lzs wrote:
After a second thought, you'd have to move the home partition as well, as the extended partition counts too. I'd start with an arch live cd, cfdisk, delete swap, make extended, 2 logical drives, format the partition, backup, move home's content. then delete home, create new primary, install windows, write grub again, put the new partitions into fstab and tell grub where to find windows.
EDIT: After a third thought, combining home and root might be easier: Just copy home's content to your root partition (if ther is enough room ...), unmount home, copy the stuff to /home and delete the home partition from fstab. Then delete the old home partition.
Copying the home's contents to the root partition was what I had in mind. I'm trying to figure out how I would go about doing that though. If I copy the /home to the root partition from the old home partition - will it automatically pick it up if I delete the fstab entry. Also will it be possible to expand my /root partition after that to take up the space the home partion use to own?

Windows 7 black screen with mouse in normal mode only

Windows 7 Ultimate goes to login screen on startup. After login to any account (which takes longer than normal - normal is pre-issue) the screen goes black and I'm left with a mouse and no keyboard input. I can boot into any mode except Normal
mode - Normal mode is the only mode where I cannot get my desktop.
I tried 'Last known good configuration' and that works until I reboot or shut down the computer, which then goes back to the black screen on startup and login. Also, when I do utilize the 'Last known good configuration' boot, I lose my network card
driver. That's not a problem because I just reinstall it and I can then connect.
I ran anti-virus with zero results. I ran Malwarebytes with zero results. I ran SUPERAntiSpyware with zero results (exempting cookies).
I have yet to see another post where someone can get into any mode except Normal mode, or keep their 'Last known good configuration' only once before it goes bad/corrupt on them. I don't know what else to look for. My registry shows Shell = Explorer.exe,
and any other registry checks mentioned in other posts come out valid (nothing to change/update).
What should I do short of reinstalling Windows?
George, Shorty

Hi,
Besides that, you also could try startup repair to fix this issue.
Startup Repair
http://windows.microsoft.com/en-IN/windows7/products/features/startup-repair
Karen Hu
TechNet Community Support

Imac 27 late 2009 ati 4670 bootcamp windows xp black screen?

when booting into windows xp home, screen goes black and stays there, i can hear all the sounds that suggest win xp has booted properly. i see a solution for win 7, have tried that. loaded ati drivers to usb and copied to windows\system32\drivers , have tried installing drives, ati detect sw missing.
i have os x install dvd 10.6.2 that might belong to my power book, apple supports lists 10.6.2. and build # that came with my imac, the dvd i have doesn't indicate build #, it says version 1.0 2z691-6590-a

Hi, I've seem to have found out the source of the problem.
The issue is related to heat, and an iMac 27" gets hot pretty fast.
If I boot the iMac straight after first start into Windows 7 I seem to get a lit built-in display at all times. I can also boot OS X first and then into Windows 7 and the built-in screen get lit every time as long as the iMac isn't hot.
Strange thing is that the monitor connected to the display port gets lit every time. So I can only assume that the heat only interfere with output to the built-in LED screen.
So this iMac is going to an Apple premium reseller for service, and I'll tell you guys how it went.

New mac Mini 2011/lion Windows 7 black screen at installation

Hi,
I'm switching to Mac and finally got the new mini i5 2.5Ghz and I'm trying to install W7 professional.
I'm using an external USB dvd r/w unit (a samsung)
In bootcamp i was able to create the driver disk and repartition the existing hard drive in two halfs of 256GB each
But when bootcamp assistant restarts the mini in order to boot from the windows installation disc, I just get a black screen and the W7 installer does not boot,
At that point neither the 32 nor the 64 bit version of W7 boots. The screen simply remains black.
I can boot from the os x partition (keeping the option key pressed unitl the boot disk selection cames out), and Lion works, but any attempt to boot from the dvdrom with w7 fails.
Anyone else encountered this issue and can help ?
Thanks!
--sav

Go to http://support.amd.com/us/kbarticles/Pages/Catalyst118DriverPreview.aspx
and install the ATI 11.8 preview drivers.
Once installed, open the catalyst Control center (you should have a red icon in the notification tray)
and in one of the settings there is an "overscan" setting.
you should see a slider, position it to "0%" and you should have full screen.
For some reason the overscan defautl setting is set at -15%, hence the black bars.
I spent quite a lot of time on this, mainly because the bootcamp ATI drivers did not have any setting page I could find. I then installedd the official 11.7 drivers, but I could not get the Catalist Control Center to show up, not sure why.
Finally after reading forums for hours I gave the 11.8 a try, as it seems thare are some improvements (but mostly performances) for the HD 6xxx graphics cards, then finally it worked and i could access the overscan settings.
You may want to try first to see if you have the overscan setting before installing any new drivers.
Hope this helps
--sav

WINDOWS 8 BLACK SCREEN AFTER LOGIN PROBLEM

Please help me i have a problem with my computer it goes black screen after i login
my desktop is hp pavilion a5055d my os is windows 8 i dont know what the problem
i have a ati radeon xpress 1100 for videocard ..
I tried to restart many times.

Hi,
Did this issue occur before?
Try to logon with Safe Mode to see if the same issue occurs.
Furthermore, you can try to update BIOS for your machine?
You can refer these article to update BIOS if your machine cannot boot:
http://www.ehow.com/how_7356859_update-bios-windows-won_t-boot.html
http://www.wikihow.com/Fix-a-PC-Which-Won't-Boot
Hope that helps.
Leo Huang
TechNet Community Support

Ausus (window 8) black screen after log-in

I have recently been having problems with my laptop. After I lo-gin, a black screen appears with only a white cursor. I had the problems after I installed
a recent Window 8 updates. I watched many youtube videos and had no luck at all. I decided to do a factory setting and my laptop shut down at 26%. Whenever I turned it back on, "attempting repairs" "diagnosing computer" pops up and after
that goes away, error happens. I tried once again and the same thing keeps popping up once i booted my computer up.

Reinstall your video driver
Right-click the taskbar, and then click Start Task Manager.
Click the Processes tab, click explorer.exe,
and then click End Process.
Click File, and then click New
Task (Run).
In the Open text box, enter explorer.exe,
and then click OK.
Click the Start button ,
enter device manager in the search box, and then, in the search results, click Device
Manager.
Double-click Display adapters, right-click your display device, click Update
Driver Software, and then follow the steps in the wizard that appears.
Note
After the driver is reinstalled, you might need to restart your computer again to complete the installation. You might also need to adjust the screen resolution to its previous setting. For more info, see Change
your screen resolution.
If these steps solved the problem, you're done. If not, go on to the next set of steps.
Check for registry issues
Right-click the taskbar, and then click Start Task Manager.
Click the Processes tab, click explorer.exe,
and then click End Process.
Click File, and then click New
Task (Run)
In the Open text box, enter explorer.exe,
and then click OK.
Click the Start button ,
enter regedit in the search box, and then, in the search results, click regedit.exe.
Browse to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Click to select the WinLogon key, and then, in the right pane, click Shell.
The value of Shell in the Data column should beexplorer.exe. If the value of Shell isn't explorer.exe,
double-click Shell, and then, in the Value
data text field, enterexplorer.exe, and then click OK.
Close the registry editor, and then restart your PC.
If these steps solved the problem, you're done. If not, go on to the next set of steps.
Start the computer in safe mode and run System Restore
Click the Start button ,
click the arrow next to Shut Down, and then click Restart.
Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You must press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows
logon prompt appears, and then shutting down and restarting your computer.
If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
On the Advanced Boot Options screen, use the arrow keys to highlight Safe
Mode, and then press Enter.
Log on to your computer with a user account that has administrator rights. When your computer is in safe mode, you'll see the words Safe
Mode in the corners of your monitor.
Click the Start button ,
type "system restore" in the search box, click System Restore, and then click Next. If
you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Choose a restore point when your PC worked as expected, click Next, and then click Finish.
Restart your computer normally.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

The Windows 7 Black Screen Issue

Similar Messages

Maybe you are looking for