Many Problems, Latest is Quick Install

I hope that someone can advise me.  I have a Zire 72 which I was not having any trouble with.  I upgraded to a Palm Centro Smartphone and after a week of using it; decided that it was too small and I returned it.  My problems started there.
The calendar stopped syncing.  I could edit the desktop and I could edit the handheld.  But it just got stuck at backing up the calendar; once I even left it overnight thinking it would finish.  No luck after 13 hours.
We deleted the desktop software and what we thought was every trace of the Palm from our computer.  Then went to Palm.com and downloaded the most recent desktop software for the Zire 72.  It uploaded fine, but put everything back on the desktop that was there before I hotsync-ed it (which I thought was pretty unusual.)  Hit the hot sync button and uploaded everything, but the calendar would still not sync.  Now I am getting fatal errors on my handheld about lines not being there and the whole thing had to be reset by a warm reset.  We decided to load the software from the CD so we deleted everything and started over.  Same results.  Ok, now I took my CD and put it on my work computer as it has never had Palm software on it.  Same results.  Calendar would not sync.  Came home, moved everything to the SD card and did a hard reset.
Hot sync-ed the handheld asking the desktop to overwrite the now naked handheld.   That worked great.  Everything is here.  Everything on handheld works.  Even sync-ed it again after adding new items to the calendar; works great.  BUT....
Now I cannot do anything on my computer.  This is so nuts.  I try to right click on a picture to move it to the Quick install and an error box pops up behind the picture I am clicking on and tries to prepares to install the palm desktop and does something with the registry.  then nothing happens.  You can't send the picture anywhere.  If I try to drag icon A into Folder B on my computer's desktop, the same thing happens.  If I click on the Quick Install icon, it flashes of and on almost faster than you can blink several times and then tells me it is busy and to reboot the computer and try again.  (which we have done.)  If I can get the computer to let me "send" my picture to the Quick Install feature, I see this error message: Microsoft Visual C++ Runtime Library Runtime Error! abnormal program termination
I've had this palm for more than 4 years with relatively few problems.  We've had this computer for three years or more and have not had any compatibility problems between the two things until we brought that Palm Centro into the mix.  Please help a very frustrated woman.   Thanks in advance for your assistance.
Post relates to: Zire 72

Welcome to the Palm Forums,
Forgive this, but in order to help you I need to know the current version of Palm Desktop and OS of you PC. Vista or XP.
The version of Palm Desktop that is on the CD does not have a quick install. But has an install tool. But to get everything fixed and working correctly I would like to know the above info please.
Post relates to: Palm Z22

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