Many problems of memory, when using the workbench - LC 8.2
Hello,
I have many problems memory, when using the workbench.
When a try to add a component in the workbench, I get an outOfMemoreException in the log file. There is an error message in a popup in the workbench.
My configuration:
Hardware: Intel Core 2 Quad - Q9550 - 2.83 Ghz - 4Go of RAM - 32 bits (this is a new workstation computer).
Software: Windows XP pro service pack 3.
JBoss for Adobe LiveCycle ES - Jboss Livecycle version 8.2 with SP2 of LiveCycle ES and Workbench.
MySQL for Adobe LiveCycle ES
Here is my workbench.ini file - the beginning:
-vmargs
-Xms128M
-Xmx512M
-XX:MinHeapFreeRatio=40
-XX:MaxPermSize=512M
Here is my log file from the workbench.
!SESSION 2009-05-20 14:44:12.435 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.5.0_11
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=fr_CH
Framework arguments: #Product Runtime Configuration File
Command-line arguments: -os win32 -ws win32 -arch x86 #Product Runtime Configuration File
!ENTRY com.adobe.ide.singlesignon 1 1 2009-05-20 14:44:13.638
!MESSAGE LiveCycle Workbench ES version '8.2.1.2'
!ENTRY org.eclipse.ui 4 4 2009-05-20 14:44:14.700
!MESSAGE Invalid Menu Extension (Path is invalid): org.eclipse.ui.edit.text.gotoLastEditPosition
!ENTRY com.adobe.DSC_Admin_UI 4 4 2009-05-20 14:44:34.746
!MESSAGE failed to retrieve list of components
!STACK 0
ALC-DSC-000-000: com.adobe.idp.dsc.DSCRuntimeException: Internal error.
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.throwExceptionHandler(So apAxisDispatcher.java:207)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:125)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.idp.dsc.registry.component.client.ComponentRegistryClient.invoke(ComponentRegis tryClient.java:373)
at com.adobe.idp.dsc.registry.component.client.ComponentRegistryClient.getComponents(Compone ntRegistryClient.java:63)
at com.adobe.dsc.contentprovider.MixedRegistryContentProvider$RegistryRootEntry.getChildren( MixedRegistryContentProvider.java:150)
at com.adobe.dsc.contentprovider.MixedRegistryContentProvider.getChildren(MixedRegistryConte ntProvider.java:575)
at org.eclipse.jface.viewers.AbstractTreeViewer.getRawChildren(AbstractTreeViewer.java:1166)
at org.eclipse.jface.viewers.TreeViewer.getRawChildren(TreeViewer.java:768)
at org.eclipse.jface.viewers.AbstractTreeViewer.getFilteredChildren(AbstractTreeViewer.java: 574)
at org.eclipse.jface.viewers.AbstractTreeViewer.getSortedChildren(AbstractTreeViewer.java:54 3)
at org.eclipse.jface.viewers.AbstractTreeViewer$1.run(AbstractTreeViewer.java:728)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:67)
at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:705)
at org.eclipse.jface.viewers.TreeViewer.createChildren(TreeViewer.java:892)
at org.eclipse.jface.viewers.AbstractTreeViewer.setExpandedState(AbstractTreeViewer.java:220 1)
at com.adobe.dsc.contentprovider.MixedRegistryContentProvider.userLoggedIn(MixedRegistryCont entProvider.java:619)
at com.adobe.ide.singlesignon.LoginChangeProgressMonitor.run(Unknown Source)
at org.eclipse.jface.operation.ModalContext.runInCurrentThread(ModalContext.java:369)
at org.eclipse.jface.operation.ModalContext.run(ModalContext.java:313)
at org.eclipse.jface.dialogs.ProgressMonitorDialog.run(ProgressMonitorDialog.java:479)
at com.adobe.ide.singlesignon.IDESession.notifyListenersOfLogin(Unknown Source)
at com.adobe.ide.singlesignon.IDESession.localLogin(Unknown Source)
at com.adobe.ide.singlesignon.IDESession.access$000(Unknown Source)
at com.adobe.ide.singlesignon.IDESession$1.run(Unknown Source)
at org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:152)
at org.eclipse.ui.internal.UISynchronizer.syncExec(UISynchronizer.java:28)
at org.eclipse.swt.widgets.Display.syncExec(Display.java:3763)
at com.adobe.ide.singlesignon.IDESession.login(Unknown Source)
at com.adobe.common.ui.controls.LoginInfoPanel$1.widgetSelected(LoginInfoPanel.java:63)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:90)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:928)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:952)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:937)
at org.eclipse.swt.widgets.Link.wmNotifyChild(Link.java:923)
at org.eclipse.swt.widgets.Control.WM_NOTIFY(Control.java:3794)
at org.eclipse.swt.widgets.Composite.WM_NOTIFY(Composite.java:1166)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:3298)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:4025)
at org.eclipse.swt.internal.win32.OS.CallWindowProcW(Native Method)
at org.eclipse.swt.internal.win32.OS.CallWindowProc(OS.java:1851)
at org.eclipse.swt.widgets.Link.callWindowProc(Link.java:124)
at org.eclipse.swt.widgets.Widget.wmLButtonUp(Widget.java:1807)
at org.eclipse.swt.widgets.Control.WM_LBUTTONUP(Control.java:3587)
at org.eclipse.swt.widgets.Link.WM_LBUTTONUP(Link.java:773)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:3280)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:4025)
at org.eclipse.swt.internal.win32.OS.DispatchMessageW(Native Method)
at org.eclipse.swt.internal.win32.OS.DispatchMessage(OS.java:1932)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2966)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1930)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1894)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:422)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at com.adobe.lcide.rcp.Application.run(Unknown Source)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:92)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:68)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: java.lang.OutOfMemoryError: Java heap space; nested exception is:
java.lang.OutOfMemoryError: Java heap space
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:221)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:128)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:10 87)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch( Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(Unknown Source)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:424)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2765)
at org.apache.axis.client.Call.invoke(Call.java:2748)
at org.apache.axis.client.Call.invoke(Call.java:2424)
at org.apache.axis.client.Call.invoke(Call.java:2347)
at org.apache.axis.client.Call.invoke(Call.java:1804)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:123)
... 68 more
!ENTRY com.adobe.ide.singlesignon 1 1 2009-05-20 14:44:37.871
!MESSAGE User 'administrator' logged in to server 'Livecycle ES - localhost' (hostname: 'localhost')
!ENTRY com.adobe.DSC_Admin_UI 4 4 2009-05-20 14:44:56.792
!MESSAGE failed to retrieve list of components
!STACK 0
ALC-DSC-000-000: com.adobe.idp.dsc.DSCRuntimeException: Internal error.
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.throwExceptionHandler(So apAxisDispatcher.java:207)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:125)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.idp.dsc.registry.component.client.ComponentRegistryClient.invoke(ComponentRegis tryClient.java:373)
at com.adobe.idp.dsc.registry.component.client.ComponentRegistryClient.getComponents(Compone ntRegistryClient.java:63)
at com.adobe.dsc.contentprovider.MixedRegistryContentProvider$RegistryRootEntry.getChildren( MixedRegistryContentProvider.java:150)
at com.adobe.dsc.contentprovider.MixedRegistryContentProvider.getChildren(MixedRegistryConte ntProvider.java:575)
at org.eclipse.jface.viewers.AbstractTreeViewer.getRawChildren(AbstractTreeViewer.java:1166)
at org.eclipse.jface.viewers.TreeViewer.getRawChildren(TreeViewer.java:768)
at org.eclipse.jface.viewers.AbstractTreeViewer.getFilteredChildren(AbstractTreeViewer.java: 574)
at org.eclipse.jface.viewers.AbstractTreeViewer.getSortedChildren(AbstractTreeViewer.java:54 3)
at org.eclipse.jface.viewers.AbstractTreeViewer$1.run(AbstractTreeViewer.java:728)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:67)
at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:705)
at org.eclipse.jface.viewers.TreeViewer.createChildren(TreeViewer.java:892)
at org.eclipse.jface.viewers.AbstractTreeViewer.handleTreeExpand(AbstractTreeViewer.java:125 1)
at org.eclipse.jface.viewers.AbstractTreeViewer$4.treeExpanded(AbstractTreeViewer.java:1263)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:181)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:928)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:952)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:937)
at org.eclipse.swt.widgets.Tree.wmNotifyChild(Tree.java:6343)
at org.eclipse.swt.widgets.Control.WM_NOTIFY(Control.java:3794)
at org.eclipse.swt.widgets.Composite.WM_NOTIFY(Composite.java:1166)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:3298)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:4025)
at org.eclipse.swt.internal.win32.OS.CallWindowProcW(Native Method)
at org.eclipse.swt.internal.win32.OS.CallWindowProc(OS.java:1851)
at org.eclipse.swt.widgets.Tree.callWindowProc(Tree.java:1321)
at org.eclipse.swt.widgets.Tree.WM_LBUTTONDOWN(Tree.java:5203)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:3279)
at org.eclipse.swt.widgets.Tree.windowProc(Tree.java:4783)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:4025)
at org.eclipse.swt.internal.win32.OS.DispatchMessageW(Native Method)
at org.eclipse.swt.internal.win32.OS.DispatchMessage(OS.java:1932)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2966)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1930)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1894)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:422)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at com.adobe.lcide.rcp.Application.run(Unknown Source)
at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:92)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:68)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
at org.eclipse.core.launcher.Main.run(Main.java:977)
at org.eclipse.core.launcher.Main.main(Main.java:952)
Caused by: java.lang.OutOfMemoryError: Java heap space; nested exception is:
java.lang.OutOfMemoryError: Java heap space
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:221)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:128)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:10 87)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch( Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(Unknown Source)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:424)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2765)
at org.apache.axis.client.Call.invoke(Call.java:2748)
at org.apache.axis.client.Call.invoke(Call.java:2424)
at org.apache.axis.client.Call.invoke(Call.java:2347)
at org.apache.axis.client.Call.invoke(Call.java:1804)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:123)
... 54 more
Please, can you tell me if you have met thist problem. How didi you solve it ?
Thank you in advance.
ECI
Hello,
I did what you told:
- the mysql Jar version was already the mysql-connector-java-5.1.6-bin.jar (may be due to update SP2),
- I changed to adobe-ds.xml file,
- I tried to launch the workbench with -Xmx512m in the command line.
Here is the result:
1- the launch of the workbench isa bit faster.
2- when I try to login with the administrator account, it takes a long while. Then I get an error: I can not logon to the livecycle ES server from the workbench. The message is "Authentication for user administrator on server ... failed, please retry".
In my log file, I get the following.
eclipse.buildId=unknown
java.version=1.5.0_12
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=fr_CH
Framework arguments: #Product Runtime Configuration File -Xmx512m
Command-line arguments: -os win32 -ws win32 -arch x86 #Product Runtime Configuration File -Xmx512m
!ENTRY com.adobe.ide.singlesignon 1 1 2009-05-25 15:17:37.780
!MESSAGE LiveCycle Workbench ES version '8.2.1.2'
!ENTRY org.eclipse.ui 4 4 2009-05-25 15:17:38.827
!MESSAGE Invalid Menu Extension (Path is invalid): org.eclipse.ui.edit.text.gotoLastEditPosition
!ENTRY com.adobe.ide.singlesignon 4 4 2009-05-25 15:19:26.874
!MESSAGE login failed
I also got another error message - with another configuration when triying to launch the workbench with JRE 1.6.0.12 (I hoped for better performance when replacing the JRE folder) :
!ENTRY com.adobe.ide.singlesignon 4 4 2009-05-25 15:02:46.942
!MESSAGE login failed
!STACK 0
com.adobe.ide.singlesignon.exceptions.IDEServerError: ALC-DSC-000-000: com.adobe.idp.dsc.DSCRuntimeException: Internal error.
at com.adobe.ide.singlesignon.utils.DSInstance.authenticate(Unknown Source)
Caused by: ALC-DSC-000-000: com.adobe.idp.dsc.DSCRuntimeException: Internal error.
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.throwExceptionHandler(So apAxisDispatcher.java:207)
Caused by: (404)/soap/sdk
at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
I also tried to to logon after renaming the folder JRE under: C:\Program Files\Adobe\LiveCycle ES\Workbench ES\Workbench . In order to use my default JRE which is 1.5.0-12.
On the whole, I still get so errors and I can not logon.
Do you have any suggestion ?
Thank you for taking some time to reply.
What I am tried to do is to added a HelloComponent.jar fronm a tutorial:
http://www.adobe.com/devnet/livecycle/articles/dsc_development.html
My final goal is to developp a ECM Connector.
Thank you
Regards
eci
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I would be interested in getting their take on this.
Although, I think you are coming to the correct conclusion that there are not enough resources available for this process, I'm not certain that what you are saying on the way to that conclusion is correct. My understanding of VM is that it is the total theoretical demand on memory a process might make. It is not necessarily the actual or real world demand being made.
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The problem is clearly cumulative, growing worse as usage time passes. Compare View feature gradually slows down and eventually seems to choke as my work session proceeds. If I Exit LTR and re-enter and start all over, things will work normally for maybe 30 minutes, but then the Compare View feature begins to become very slow to respond. In a recent example with my screen full of thumbnails in Library mode I highlighted two images to compare. LTR started to open the Compare View screen by first having the top row of thumbnails disappear to be replaced by the "SELECT" and "CANDIDATE" words in their spaces (but no images), but Compare View never succeeded in gaining control of the screen. After some seconds the top row of thumbnails reasserted its position and the Compare View windows disappeared. But LTR kept trying to bring them back. Again the top row of thumbnails would go away, Select and candidate would reappear, try again, and give up. This went on for at least 2-3 minutes before I tried to choose File and Exit, but even that did not initially want to respond. It doesn't like to accept other commands when it's trying to open Compare View. Finally it allowed me to exit.
To experiment I created a new catalog of 1100 images. After 30-40 minutes, the Compare View function began to operate very slowly. With left and right side panels visible and two thumbnails highlighted, hitting Compare View can take half a minute before the two mid-size images open in their respective SELECT and CANDIDATE windows. When the side panels are open and two images are in the Select/Candidate spaces, hitting the Tab button to close the side panels produces a very delayed response--25-30 seconds to close them, a few more seconds to enlarge the two images to full size. To reverse the process (i.e., to recall the two side panels), hitting Tab would make the two sides of the screen go black for up to a minute, with no words visible. Eventually the info fields in the panels would open up.
I also created a new user account and imported a folder of 160 images. After half an hour Compare View began mis-placing data. (I have a screen shot to show this.) CANDIDATE appears on the left side of SELECT, whereas it should be on the right. The accompanying camera exposure data appears almost entirely to the left of the mid-screen dividing line. Although the Candidate and Select headings were transposed, the image exposure data was not, but the data for the image on the right was almost entirely to the left of the line dividing the screen in two.
Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected]Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems never arose during two years of using LTR-4 and nothing else has changed on my computer. I have a pretty simple system with only a few plug-ins, which are usually not in operation. I have 12GB of RAM in my Windows 7 PC. I could illustrate these problems with screen shots if you would tell me how to submit screen shots. Otherwise I will try to describe the problems in words.
The problem is clearly cumulative, growing worse as usage time passes. Compare View feature gradually slows down and eventually seems to choke as my work session proceeds. If I Exit LTR and re-enter and start all over, things will work normally for maybe 30 minutes, but then the Compare View feature begins to become very slow to respond. In a recent example with my screen full of thumbnails in Library mode I highlighted two images to compare. LTR started to open the Compare View screen by first having the top row of thumbnails disappear to be replaced by the "SELECT" and "CANDIDATE" words in their spaces (but no images), but Compare View never succeeded in gaining control of the screen. After some seconds the top row of thumbnails reasserted its position and the Compare View windows disappeared. But LTR kept trying to bring them back. Again the top row of thumbnails would go away, Select and candidate would reappear, try again, and give up. This went on for at least 2-3 minutes before I tried to choose File and Exit, but even that did not initially want to respond. It doesn't like to accept other commands when it's trying to open Compare View. Finally it allowed me to exit.
To experiment I created a new catalog of 1100 images. After 30-40 minutes, the Compare View function began to operate very slowly. With left and right side panels visible and two thumbnails highlighted, hitting Compare View can take half a minute before the two mid-size images open in their respective SELECT and CANDIDATE windows. When the side panels are open and two images are in the Select/Candidate spaces, hitting the Tab button to close the side panels produces a very delayed response--25-30 seconds to close them, a few more seconds to enlarge the two images to full size. To reverse the process (i.e., to recall the two side panels), hitting Tab would make the two sides of the screen go black for up to a minute, with no words visible. Eventually the info fields in the panels would open up.
I also created a new user account and imported a folder of 160 images. After half an hour Compare View began mis-placing data. (I have a screen shot to show this.) CANDIDATE appears on the left side of SELECT, whereas it should be on the right. The accompanying camera exposure data appears almost entirely to the left of the mid-screen dividing line. Although the Candidate and Select headings were transposed, the image exposure data was not, but the data for the image on the right was almost entirely to the left of the line dividing the screen in two.
Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected] -
Low memory when using programs like iPhoto, office at the same time I have 4 GB ram
low memory when using programs like iPhoto, office at the same time I have 4 GB memory ram 3000 graphics 384 mb
Do you have a question?
-
When attempting to use Lightroom external editor program to edit a photo in Photoshop Elements 10, the photo does not open / appear on photoshop elements screen. I don't have any problem with this when using Photoshop Elements 6 or Photoshop CS. I'm using a Mac with Mountain Lion OS. Any solutions?
Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN -
Problem quality of sound when use the microphone
Hello,
I have big problem.
I have today buy the headphone HS-1000 gaming.
My problem is when use the microphone (skype or mumble) my sound in game in very very poor !!!!
I have latest drivers availible on creative website
You have any idea ?
Sorry for my bad english
Regard
FifaneTry converting to .mp3. You will almost always get some loss when converting one compressed format to another. It shouldn't be that noticeable though.
What bit rate are your .wma files? -
CS 4 Dynamic Link to Encore doesn't work most of the time. Encore stops operating after opening and periodically Premier Pro stops working. I'm told that there has been a problem with CS4 when using Dynamic Link to go to Encore and build CD's. Is there a way around this? Is there a patch to correct it?
To build CD's???
What problem does Encore have with DL?
If DL is not working properly for you the way around this is to export from Premiere to either mpeg2-dvd for DVD or BluRay H.264 for BD-disks and import the files in Encore. -
PSE crashes when using the Detail Smart Brush plenty of memory and speed -please advise
PSE crashes when using the Detail Smart Brush plenty of memory and speed -please advise
I have a similar thing happening here, but on my aging iMac8,1 (3.06, 6 gigs of ram, plenty of internal and external scratch space) No wacom here, a Logitech mouse though, running via USB overdrive.
With me it's undos that are typically causing the hang, and as such, I notice it happening and don't keep clicking around. It hangs for anywhere from 30 seconds to 3 minutes or so and then I can continue working. Once, it was happening on a document I had open for a while, once it was occurring on a file I opened, made an errant click, and hit undo. This was a 46.6 MB CMYK tif. I also had it occur while drawing a simple selection with the polygonal lasso - each time it would hang on the third click. That time, it would unhang, but then the selection would be all messed up and not display what was being selected.
Each time it happens, I see photoshop pinned at 99-100% in iStat. Doesn't seem to be related to running out of memory, as there is usually a good amount free when it's happening. I tried using the internal drive as the swap, and that didn't seem to matter.
I've been forced to go back to CS5 for the time being, but would love to see this solved. Is there any further info I could provide? -
My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?
Had the same problem, the only fault and the reason why it happend is a bad wifi connection!
Could ofc be something else, but thats my two cents! -
I have problems when using the camera on my iPhone 4S (the same for my daughter with a iPhone4)
A veil around the blurred photo, a development impossible and completely unable to read the bar code or QR code. What to do?Sounds kind of stupid, but check to make sure that your iphone case cover is not blocking the edge of the camera lens. I had a silicone case on my 3S and when it got older, it started tot slip and the edges of my pictures were blurred.
-
Having problems with using shift alt command when using the square tool
having problems with using shift alt command when using the square tool
Marco,
If no good reason, such as the one suggested by Silkrooster, is present, you may try the list, hoping for one of the easy ones at the top.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Iphone 4s getting hot up when using the network. is it a sim problem
iphone 4s getting hot up when using the network. is it a sim problem or battery problem?
You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
Adobe Photoshop CS4/5 Crashes when using the Move Tool
Hello. I'm here because I'm having an issue with Photoshop.
I was trying out CS5 when it started to crash every time I tried to use the Move Tool. It was the generic error message: "Adobe Photoshop CS4 has stopped working.
A problem has caused Adobe Photoshop CS4 to stop working correctly. Windows will close the program and notify you if a solution is available."
Thinking that it was a CS5 issue, I went back to my copy of CS4, only to find the same thing happening there (I also downgraded because CS5 was also crashing at other random times for some reason, but that's an issue for another time).
This puzzles me because both were working fine before. Granted, I hadn't opened them for a while, but it was a sudden thing.
My first impulse was to uninstall and reinstall CS4. No luck. So then, I uninstalled all third-party plugins, thinking that might be it. Still, the same problem. I started looking around on Google for solutions and found the instructions on resetting the Tool preferences (I chose to reset the preferences for ALL of the tools). When that didn't work, I tried deleting the preferences file outright, which said instructions recommended. Nothing.
I should note that Photoshop crashes when using the Move Tool to move an object without ant lines around it, i.e., a layer. I'll move the object, and after two to three seconds, the mentioned error message will appear and Windows will close Photoshop. This, however, only seems to happen after selecting, copying, and pasting part of a large object with some variation of the Marqee Tool (thus making that part a new layer by default) while working at a zoom of 100%. So, in short, working with a large image like <a href=http://www.wallpaper4me.com/images/wallpapers/ergo_proxy_267_1280-862301.jpeg>This</a> at 100% zoom. The image linked is the image that I was using and am currently using to reproduce the problem. It is 1280x1024 pixels. I have tested this with somewhat smaller, yet comparable images too. Same problem. I have never had this problem working with large images before, and I wonder if anyone has any suggestions short of formatting my hard drive.
The error code, from Event Viewer:
Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
Details in XML View:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
Photoshop Version: CS4 Extended 11.0.2Even a decent RAM upgrade is usually only a few hundred dollars nowadays, but it's not a trivially simple process. That said, with a little research and care you can do it. Alternatively, you can hire people (e.g., "Geek Squad") to do such an upgrade.
First, you'll need to know what your operating system capacity is. For example, a 32 bit Windows system can really only use up to a bit more than 3 GB of RAM, while a 64 bit Windows system can use all the RAM you can find a place to plug in. What version of Windows are you running?
Then you'll need to determine what RAM you have installed and what your computer's maximum RAM capacity is - usually you can do this through internet research, either by visiting your computer manufacturer's web site or doing google searches. There are even RAM manufacturer web sites that will tell you what kind of RAM your computer needs and suggest sources, for example:
http://www.kingston.com/
It may be that you can just plug additional chips into currently empty sockets, or it is possible you'll need to replace the RAM chips you have installed in your computer to make room for an upgrade. Every computer is different.
If you list your computer model and current RAM that you have installed here, it may be that someone can help with more specific advice.
-Noel -
after updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid good money for this mack, I feel calm
Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden
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