TS3367 My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

Had the same problem, the only fault and the reason why it happend is a bad wifi connection!
Could ofc be something else, but thats my two cents!

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HT4623 I just got an iPhone 4, and I can not connect it with my iTunes. I tried to set up a new iTunes account but it says that my security code is wrong, even when everything is correct. What should I do?

I just got an iPhone 4s, and I can not connect it with my iTunes from my previous account. I have already tried making another account, however it says that I have the wrong security code even though this is not true. What should I do?

Contact iTunes support. There's a link to it on the bottom of every page in the iTunes store.

When I attempt to download apps, a message pops up staing that I cannot download the app from the UK store and should register with the Barbadian store instead. I am in Barbados and thought that my downloads would be from the US store.

When I attempt to download apps, a message pops up saying that I cannot download from the UK store but must do so from the Batbadian store. I am in Barbados and thought that my downloads would be from the US. Cannot find anything in settings to resolve this issue. Any help? Thanks.

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.

TS4268 I have an iPhone and my partner also has an iPhone. I also have 2 children with iPhones and we are all connected to my iTunes account. When u send an imessage to my partner does it also go to my children's phones? Because we are all using my iTunes

I have an iPhone and my partner also has an iPhone. I also have 2 children with iPhones and we are all connected to my iTunes account. When I send an imessage to my partner does it also go to my children's phones? Because we are all using my iTunes account.

It's not the iTunes account, it's Apple ID that iMessages gets distributed.
Here the tips to get it under control:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family
Note: the link is also valid for IOS 6.

I am selling an iPad and cleared its contents and settings as given in other exchanges on this site but when I downloaded a new app on my iPhone it appeared on the iPad. Any idea why?

I am selling an iPad and cleared its contents and settings as given in other exchanges on this site but when I downloaded a new app on my iPhone it appeared on the iPad. Any idea why?

Sounds like you did not set back as new, or if you did you reset the iPad with your Apple Id again.
If it had been reset back as new it would have stayed at the Begin Setup screen, and you wouldn't have been able to see any Apps being downloaded, as you wouldn't have acccess to the Home Screen yet.
Follow Diavonex's post to restore the iPAd back to factory defaults, and that's it. It should be back to the Setup screen, without any Apple Id associated with it, and no Home screen visible.

HT1688 My iphone 4 has face time capability but it does not have the face time app in settings for me to enable it. I have restored it with no luck. Any help?

My iphone 4 has face time capability but does not have the face time app in settings to turn it on. I have done a restore and it didn't do anything. Can anyone help?

There is no FaceTime app. To initiate FaceTime go the contact page of the person you want to FaceTime in your Contacts app and select FaceTime at the bottom of the screen.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

HT1937 i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears The SIM card inserted in this iPhone does not appear to be supported This iPhone is not currently setup to work with carrier you're attempting to use. Please

i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
The SIM card inserted in this iPhone does not appear to be supported
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.

It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone.

I have downloaded viber on my iphone 5. i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked. i have also tried deleting the app and redownloading.

i have downloaded viber on my iphone 5. i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked. i have also tried deleting the app and redownloading.

Hi,
This is an official representative of Viber Media.
Please try to uninstall>reinstall Viber, make sure you have the latest version available (2.3)
Viber requires all Push Notification settings to be enabled. Otherwise, it will show the error message requesting to do so. In addition, another possible cause for this problem might be the fact that your iPhone is jailbroken/hacktivated, and that interferes with Push Notifications in your iPhone. Our support team might be able to assist you further with this issue - please thoroughly read this page in our official Help Desk: http://bit.ly/uRG1Dw
(At its bottom you may contact our Support Team if the solutions outlined in it were not sufficient).
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber

I have a iPad mini an my friend in pa has the iPod 5 and when we try to face time or audio call we can't hear each other what should I do ?

I have a iPad mini an my friend in pa has the iPod 5 and when we try to face time or audio call we can't hear each other what should I do ?

Make sure both parties are running IOS 7.1.1
http://support.apple.com/kb/TS5419

I live in the UAE and i dont have the face time app on my iphone 5 and it's not showing in the settings list as well only face time mentioned in the notification center , my friends in the same area are using face time normally any advice?

i live in the UAE and i dont have the face time app on my iphone 5 and it's not showing in the settings list as well only face time mentioned in the notification center , my friends in the same area are using face time normally any advice?

Doesn't matter. That store is likely selling illegit iphones, brought oin from somewhere else.
The fact remains the UAE government does not allow Facetime on iphones legitimately sold there.

HT4972 I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve

I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve this and get facebook back on my phone

You cannot.
Unless you have done as you should and have the old facebook app on your computer.

HT4528 I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?

I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?

Iran uses GSM, so the iPhone 5 will work. It is already unlocked. Just put local Iranian SIM in phone.

I got an android, turned off my imessage on my iphone and deactivated the iphone through apple support but I still don't get messages from people using iphones. What's wrong?

I got an android, turned off my imessage on my iphone and deactivated the iphone through apple support but I still don't get messages from people using iphones. What's wrong?

Go ahead and call AppleCare at 1-800-692-7753 and ask them to revoked your certificate

I have an ipad and a iphone 5, when i start find mi iphone from the ipad or in the iphone only display the iphone, but not mi ipad it displays with conection, ubication not avaliable, i configure the same apple id in bot devices, and a diferent apple id

i have an ipad and a iphone 5, when i start find mi iphone from the ipad or in the iphone only display the iphone, but not mi ipad it displays with conection, ubication not avaliable, i configure the same apple id in bot devices, and a diferent apple id, can help me?

IOS: using facetime http://support.apple.com/kb/ht4319
using an ipad will use the email address since you can't make a phone call. see the link.
Your basically calling/emailing yourself that's why your getting a busy signal.

TS3367 My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

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