Mar-2015 firmware for hp 8620 solves my issue with 6x4 paper not being picked up

I had continual problems with my hp 8620 not picking up 6x4 photo paper.
I tried a number of fixes as suggested elsewhere on forums. I had the most success with the "scan and copy 99 blank a4 pages" workaround, but half the time the printer would still fail to feed the 6x4 on the first go.
Good news though, the latest firmware dated Mar 17 2015 has resolved this for me, and maybe it will improve it for others with the same problem.
The firmware says:
"This firmware upgrade is for HP Officejet Pro 8620/8625 e-All-in-One Printers.
File name: OJP8620_R1502A.zip
Release details
Released: Mar 17, 2015
Version FDP1CN1502AR
Fix and enhancements
Improvement to connectivity robustness
Improvement to paper-path reliability"
The link is here: http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8620-e-All-in-One-Printer-series/53...

I just spent several hours troubleshooting this printer. My rollers were all clean. I then used a bright flashlight and monitored thru the front what it was doing when trying to load paper.. There is a grey wheel that is lowered to the paper and rotates pulling the sheet in. It simply just isn't getting lowered enough because its just spinning on top of the paper. I've tried a dozen different types of paper from heavy/thick to thin. I've tried fanning the paper and I've tried not fanning the paper. I've tried a full stack of paper down to a few sheets and everywhere in between. This is just a flawed printer and based on the hundreds of people I see having the exact same issues with this printer so soon afte purchase is an eye opener. {Content Removed: no legal discussion permitted} I'm simply this fed up with my last several HP printer purchases. Anyone else that is as fed up with me please {Personal Information Removed}. I'm going to start tracking down as many people as I can. I'll likely move this discussion to a third party forum, hopefully one with a very high volume of traffic so if this post mysteriously disappears google search for it.

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