Market Place is a scam! Ridiculous return problems! I feel betrayed an tricked by Best Buy!!!!

I didn't even know there was a Market Place! Until I just tried to return something I purchased online to Best Buy local Store. Imagine my surprise as an Elite PLus Member when they told me I had to contact each vendor individually to return something I purchased from BestBuy.com. Thats when they showed me the teeny tiny little bitty blurb of text on the item page that said sold by xyz company. I'm busy ordering a bunch of stuff online for Xmas. How am I suppose to stop and read every blurp of text on a Bestbuy.com website to see if they changed how they sell stuff they apparently don't offer at Best Buy but is instead sold by shady third persons. I shop at Best Buy because I know Best Buy policy and return procedures. I like their customer service in the local store.
If I wanted to buy crap from third party vendors, then have to pay to send it back to them, I'd buy from a catalog sold at the corner magazine rack. I shouldn't have to endure this sort of process from Best Buy. (removed per forum guidelines) who blatantly shows you that your not buying from (removed per forum guidelines) will handle your problem like you did buy it from (removed per forum guidelines) and even ship it back to (removed per forum guidelines) on their dime!!!!!
I feel what Best Buy did was sneaky, deceptive, and in no way what I'd expect as a long time customer. That fact that I have to find each indiviually seller I purchased from, call or email them to ask for a return request, assuming I don't have to call or email several times to get ahold of them. Then to make me have to pay to return the item??? Becuase I can't take it to a Best Buy store to return it as I have always been able to do?!!!
This is the last time I buy anything online from Best Buy. At least if I buy it in the store I know I can return it if I need to. Not sure I even want shop again with Best Buy after this!!! I already warned all my Friends on Facebook an twitter about what has happened.
I should write a article an post to (removed per forum guidelines) an see if they will run the article so others won't have to endure what I'm going through.
Listen up Best Buy!!! If I wanted to purchase from shady third parties I would!!! But I don't want to. I shop Best Buy because I can return it to the store! If I have a problem or I can call Best Buy customer service an they take care of it. I don't want to deal with some third party shady shop in NY running a business in the subway station on his cellphone.
NOT a happy customer!!! The fact I have so much run around to return two items I purchased from what I thought was my normal Best Buy dot com store an instead was some third party yahoo people who make me pay to return it after three days of trying to get a hold of one of them pisses me off. The fact I still haven't heard from the second vendor after emails and phone calls really annoys me. Even your own customer service can't get ahold of the business. Just a message machine where no one calls you back.
You just lost an Elite Plus Member!!!

Hello Mav2u,
I was very disappointed to read about your experience in attempting to return your Marketplace purchases from BestBuy.com. I apologize for any confusion about Best Buy Marketplace purchases and our approved third-party retailers who make their products available on our website.
We do our best to inform you on our website which products are sold by Marketplace partners and who those partners are. All you have to do is roll your pointer over the word "Marketplace" for a description of what that means. For even more details, you can visit our What is Best Buy Marketplace? page.
I'm disheartened to read that this experience may influence your future shopping destination. It's my hope that you will give BestBuy.com another chance to win you over one day soon.
Thank you for writing to us and for your feedback on Marketplace.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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