Problem with Market Place

When I try to access to Market Place I receive the following message :
Error Message - Access denied (R/3)
What happened?
You do not have permission to access this Object
What can you do?
Please contact a consulting adminstrative
Error code: WEBSMP109-20080509125205-0015
Error details: 2491DD9-702/1A053/3162-71A9CFA5-3CB9265-2992F9
Service Name: SAPIDB
Service Server: WEBSMP109
Process-ID: 1656
Thread-ID: 4520
Sorry for any inconvenience.
Your SAP Service Marketplace Team

Hi,
I suggest to contact SAP support or SAP administrator in your company. maybe you do not have a permission to browse the website.
The website service.sap.com is as same as https://websmp209.sap-ag.de/,
I've seen that the error message mention WEBSMP209. I am afraid you do not have the permission
Rgds,

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Hello Mav2u,
I was very disappointed to read about your experience in attempting to return your Marketplace purchases from BestBuy.com. I apologize for any confusion about Best Buy Marketplace purchases and our approved third-party retailers who make their products available on our website.
We do our best to inform you on our website which products are sold by Marketplace partners and who those partners are. All you have to do is roll your pointer over the word "Marketplace" for a description of what that means. For even more details, you can visit our What is Best Buy Marketplace? page.
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Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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