Material confirmation in ECC based on service confirmation in CRM
The scenario is Service order & confirmation is in SAP CRM & the billing is in ECC
The Issue is about material ( spare parts) issue in ECC based on the service confirmation in CRM. In ECC the spare parts are batch managed.
So to do an automatic goods issue in ECC, we need to enable a BAPI for batch determination.
Now we are contemplating of doing the goods issue in ECC manually.
Request you to see if the below scenario works or a better solution is possible
Can we assign a normal sales order type instead of a debit memo so that delivery of spare parts & then billing can take place.
The menu path I am talking about is ( ECC- SPRO- Integration with other mySAP components-CRM-Settings for service processing-billing integration-map transaction types & item categories)
Hi Madhu G
I have defined the confirmation profile in Opk0. I know that I can assign a different profile with reference to user.
I dont want confirmation profile based on Storage location
I want the confirmation screen to be different for different materials -plant combination. Does anyone have any idea how this can be achieved?
regards
PK
Similar Messages
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Service Entry Sheet from Service Confirmation
Hello Gurus,
We have requirement to create Service Entry Sheets in SAP ECC corresponding to Service Confirmation in SAP CRM.
Any ideas on how this can be achieved utilizing standard SAP CRM Middleware functionalities?
Also once a Service Entry Sheet is created in ECC with reference to Service Confirmation, doc flow in SAP CRM needs to reflect the same.
Thanks in advance!
JashHi,
You can do this using some BADI for middleware or after create the document in ECC call a RFC to create the service confirmation in CRM. To do this call FM CRM_ORDER_MAINTAIN.
Best regards,
Caíque Escaler -
How to find out the service conformation details based on service order
Hi.
I open the CRMD_ORDER
In this i open a service order.
I got all the information of that particular service order number in the CRM_ORDER_READ program.
But i unable to find out conformation details of that particular service order.
In CRM_ORDER_READ we have DOC_FLOW. But in that i did not find Conformation data. like Conformation number.
Can anybody explain me regarding finding the conformation details based on the service order.
I want service conformation number based on the service order.
Is there any other function module to get all the details of service order with the service conformation also.
Thank You.
Regards,
B. Krishna.Hi Krishna,
You can get the confirmation order guid based on service order number from CRM_ORDER_READ.
Under ET_DOC_FLOW structure where OBJTYPE_B=BUS2000117 ,OBJKEY_B=Confirmation guid.
Then from guid you can get the confirmation number.
Hope this resolves your querry.
Regards,
PePe -
How to retrieve material document no. based on production confirmation no.
Hi Friends,
I am retreiving the production confirmation number(PRTNR) thru bapi BAPI_REPMANCONF_CREATE_MTS. Based on that confirmation number I need to retrieve material document number (MBLNR)
Because multiple users can post finished goods from different locations at same time, I have to complusory retrieve the material document number based on confirmation number only. Tables MKPF and MSEG doesn't have confirmation number fields in them.
I would appreciate if anyone could suggest me good ideas.
Thanks in Advance.Hi Melih,
Thank you for your valuable response.
My BLPP table gets updated with material document as well as confirmation number.
When I test my FM directly, I get a confirmation number in my export. I don't get a material document number in my export parameter. But, BLPP gets updated with material document number as well as confirmation number.
But, if I debugg the FM with the same data I get the material document number as well as conf. no. populated in my export parameters.
This is what I have done:
Export parameters
MAT_DOC type BELNR_D
CONF type PRTNR
DATA: GS_BLPP LIKE BLPP,
GV_MAT_DOC TYPE BELNR_D.
CLEAR: GV_MAT_DOC, GS_BLPP.
SELECT SINGLE * INTO GS_BLPP
FROM BLPP
WHERE PRTNR = CONF
AND PRTPS = '0001'.
GV_MAT_DOC = L_BLPP-BELNR.
MAT_DOC = GV_MAT_DOC.
Please let me know if I have done something wrong.
Thanks. -
Text mapping from SAP SRM confirmation to ECC Servic Entry Sheet
How can we map Item and Header texts from SRM confirmations to ECC Service Entry Sheet appropriate fields.
Hello Sanjeev,
FIrst, run report /SAPSRM/GET_TEXT_CUST_ERP in SRM. This report copy texts from backend to SRM.
Then use SPRO to map texts between SRM document and R/3 corresponding document:
SAP Implementation Guide > SAP Supplier Relationship Management > SRM Server > Cross-Application Basic Settings > Text Mapping > Text Mapping for Inbound and Outbound Texts
Standard Text ID for ERP lines of service begin with "L". They are linked to customzing object ESLL.
For more details, have a look at R/3 function module MMPUR_GET_TEXT_CUST_DATA.
Regards.
Laurent. -
Read Service Confirmation from ECC
Hi,
I would need to read the service confirmation details from ECC system particularly interested in ibase, component, product id information. I looked at this BAPI BAPI_BUSPROCESSND_GETDETAILMUL, which is unable to provide me REFOBJ, though this BAPI calls CRM_ORDER_READ inside, it is not loading REFOBJ and hence i will not get ibase, component, product id info related to Service Confirmation.
Is there any other way to read Service confirmation details from ECC.
Please provide me any related hints on this.
Thanks in advance.
Cheers, SatishHi all,
Any idea on this.
Thanks, Satish
Edited by: Satish Reddy Palyam on Aug 15, 2011 5:39 PM -
How to Read Service Confirmation from ECC
Hi,
I would need to read the service confirmation details from ECC system particularly interested in ibase, component, product id information. I looked at this BAPI BAPI_BUSPROCESSND_GETDETAILMUL, which is unable to provide me REFOBJ, though this BAPI calls CRM_ORDER_READ inside, it is not loading REFOBJ and hence i will not get ibase, component, product id info related to Service Confirmation.
Please provide me any related hints on this.
Thanks in advance.
Cheers, Satish
Edited by: Satish Reddy Palyam on Aug 9, 2011 7:09 PMHi all,
Any idea on this.
Thanks, Satish
Edited by: Satish Reddy Palyam on Aug 15, 2011 5:39 PM -
Item based approval for Service Confirmation
Hello All,
Is it possible to build item based approval workflow for Service Confirmation using Application controlled approach in SRM? Which standard template should I use for this?
Please let me know.
Thanks,
AHi Diego,
In my understanding you want to define one or several level of approval depending on the CC assignement on each item.
lets take an example:
CC1 owner approver1, CC2 owner approver2 and CC3 approver3
For a SC:
-Item 1: 20% on CC1, and 80% on CC2
-Item 2: 20% on CC1, and 60% on CC2, and 20% on CC3
Then in the item level BADI, you'll define:
-Item1:
Level1 ==> approver1
Level2 ==> approver2
-Item2:
Level1 ==> approver1
Level2 ==> approver2
Level3 ==> approver3
I had this requirement on a project, and the hard part was not the BADI implementation, but the CC owner link with the SRM users (cause all approvers have to be declared on the SRM, and integrated in the SRM org plan).
Regards.
Vadim -
Debit Memo in Service confirmation
Hi all,
Can we see Debit memo in docflow of service confirmation? I am using CRM 5 & ECC 6. I can see Debit memo request but business needs to see Debit memo. Any suggestions?
thanks,
LSPHi,
Yes ofcourse you see the debit memo for the service confirmation in doc flow.
Best Regards,
Pratik Patel
<b>Reward with Points!</b> -
To create follow up : Service Confirmation document
Hi Experts,
My requirement is to create a Service Confirmation document as a follow up document of an existing service order. Kindly let me know about the procedure and information regarding mandatory fields that i need to pass from Serivce Order to the Service confirmation document. Also the information about some standard fields that needs to populate while creating the Confirmation document.
Will definetly rewards points for useful answers !!
Thanks,
SunilHi sunil,
Configure the following steps in SPRO
1.Create Ztransaction types(SRVO,SRVC) and Z item catogories(SRVP,SRVM,SVCP,SVCM) by copying std Tx types and Item catogories
Path: IMG-> CRM-> Transactions -> Basic Settings ->Define transaction types
--> Define item catogories
2.Maintain the copying control for the above transactions as source and target transactions.
Path: IMG-> CRM-> Transactions -> Basic Settings -> Copying cotrol for Business Transactions -->Define Copying cotrol for transaction types.
3.Define the Item categories and maintain the copying control
for copying use the std item categories
For Service Order
Service Product Item SRVP
Service Material Item SRVM
For Service Confirmation
Service Product Item confirmation SVCP
Service Material Item Confirmation SVCM
Path: IMG-> CRM-> Transactions -> Basic Settings -> Copying cotrol for Business Transactions -->Define Copying cotrol for Item catogories
4.Maintain Item catogory determination when copying
Maintain as follows( use zcatogory and ztransaction which are created)
Source catogory; Target Tx type ; Item Cat.By
SRVP ; SRVC ; SVCP
SRVM ; SRVC ; SVCM
Path: Path: IMG-> CRM-> Transactions -> Basic Settings -> Copying cotrol for Business Transactions -->Define Item Category determination when copying
I hope the above will helpful to you.
Let me know if you have any difficulties.
Reward points if it is helpful.
Regards,
Madhu -
Setting approval of Status of Goods/Service Confirmation - Stat_RELEASE
Could someone please tell me where in SRM Stat_Release is set for approval of Status of Goods/Service Confirmation.
Does it have a default value to begin with?
What triggers the value to change?
When & where does the value change?Hi
This seems to be a bug in the system.
<u>0BBP_RELCON (Release status of the GR/service confirmation)</u>
Query 0BBP_CONF_Q009
Title Confirmation of Goods/Service per Order
Based on InfoCube: 0BBP_CONF
Use:
This report shows which goods and service completion confirmations were updated for each order within a certain period.
<u>Please go through the follwoing SAP OSS Notes -></u>
Note 214220 - Additional documentation: SAP B2B Procurement 2.0B
Note 816764 - Incorrect extraction of Approval SC with 'DELETE' Status
Note 807718 - BBP 30 - SRM 4.0: BW extractor and quotation status
Note 813919 Performance of 0BBP_TD_SC_APPR_1 DataSource
Note 978637 - Duplicated Entries in Shopping Cart Approval DSO
Note 912542 - Total Approved Value of Shopping Cart is multiplied in BW
Note 915528 - Wrong 'Total Approved Value' in Shopping Cart
Note 947495 - Composite SAP note for BI Content 3.5.3 Add-On Patch 11
Regards
- Atul -
Difference between "Service Order" & "Service Confirm"
Hi Experts
This query is in CRM
Is it necessary to create Service Confirm for creating billing / Invoice ? Can we create billing based on service order only without going for Service Confirm ?
What is the purpose of service confirm ?
I will definitely Assign points...
Regards
Praveen
Edited by: praveen khot on Mar 29, 2008 1:41 PMHi,
Service Confirmation Processing
http://help.sap.com/saphelp_crm40/helpdata/en/d2/dfe1becea8154398ad47a1edd3ef7a/frameset.htm
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/business_maps/guid/eg1slxvyat1odhrwoi8vzxn3b3jrcgxhy2uuc2fwlmnvbs9zb2nvdmlldy9ty3bnzxquyxnw%0d%0ap3bhy2thz2vpzd0mdmlldz1zbwnyzw5kzxiyjmlkptgxmkzgotldrte2rdq1qtdbqzyzqzhdnda2%0d%0arjkymurejiz4c2wtymfzzt1odhrwoi8vzxn3b3jrcgxhy2uuc2fwlmnvbs9zb2nvdmlldy9ty3bn%0d%0azxrfbwltzs5hc3a/dxjspxnkbl9uzxcvjiz3zwitdxjspwh0dhbzoi8vzxn3b3jrcgxhy2uuc2fw%0d%0almnvbs9zb2nvdmlldy9ty3bnzxrfbwltzs5hc3a/dxjspsymehnslwxpc3q9c2rux2dlbmvyywxf%0d%0acmvuzgvylnhzbhq7c2rux2xpbmtyzxdyaxrpbmcuehnsddtnzw5lcmf0zuhutuxfu0rolnhzbhqm%0d%0ajnbhy2thz2utawq9jizyzxnvdxjjzxr5cgu9c2rux3nvbhv0aw9ux2nvbxbvc2vyx2z1bgxwywdl%0d%0ajizwyxjlbnrssuq9l3dlymnvbnrlbnqvd2vicgfnzxmvynb4lzqwieluzhvzdhjpzxmvsw5kdxn0%0d%0acmlhbcbnywnoaw5lcnkgyw5kienvbxbvbmvudhmvu29sdxrpb24gtwfwic0gsu0mqyymdgl0bgu9%0d%0au2vydmljzsbdb25maxjtyxrpb24guhjvy2vzc2luzyymdmlydhvhbd10cnvl?prtmode=print
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/business_maps/guid/eg1slxvyat1odhrwoi8vzxn3b3jrcgxhy2uuc2fwlmnvbs9zb2nvdmlldy9ty3bnzxquyxnw%0d%0ap3bhy2thz2vpzd0mdmlldz1zbwnyzw5kzxiyjmlkptvgnta2odnfmuy0mdngnjhfmtawmdawmdbb%0d%0amte0qui2jiz4c2wtymfzzt1odhrwoi8vzxn3b3jrcgxhy2uuc2fwlmnvbs9zb2nvdmlldy9ty3bn%0d%0azxrfbwltzs5hc3a/dxjspxnkbl9uzxcvjiz3zwitdxjspwh0dhbzoi8vzxn3b3jrcgxhy2uuc2fw%0d%0almnvbs9zb2nvdmlldy9ty3bnzxrfbwltzs5hc3a/dxjspsymehnslwxpc3q9c2rux2dlbmvyywxf%0d%0acmvuzgvylnhzbhq7c2rux2xpbmtyzxdyaxrpbmcuehnsddtnzw5lcmf0zuhutuxfu0rolnhzbhqm%0d%0ajnbhy2thz2utawq9jizyzxnvdxjjzxr5cgu9c2rux3nvbhv0aw9ux2nvbxbvc2vyx2z1bgxwywdl%0d%0ajizwyxjlbnrssuq9l3dlymnvbnrlbnqvd2vicgfnzxmvynb4lzqwieluzhvzdhjpzxmvsw5kdxn0%0d%0acmlhbcbnywnoaw5lcnkgyw5kienvbxbvbmvudhmvu29sdxrpb24gtwfwic0gsu0mqyymdgl0bgu9%0d%0au2vydmljzsbdb25maxjtyxrpb24guhjvy2vzc2luzyb3axroienstsbnb2jpbgugu2vydmljzsym%0d%0admlydhvhbd10cnvl?prtmode=print
Service Order
http://help.sap.com/saphelp_crm40/helpdata/en/ba/cce672a79c634098ce4322b90e9071/frameset.htm
Hope this helps.
Thanks,
JituK -
Query on Reservation on Service Confirmation
Hello All,
We have a scenario where once the confirmation is created in SAP CRM system it should trigger a reservation in the SAP ECC system, we have made the required customization settings under logistics integration, we copied the standard service order SRVO to YTSV doc type and the item category SRVM to YRVM (screen shot attached below) and against it we have indicated it as reservation
However the help document of sap mentions that the reservation can only happen with the following doc type REPA and item category RMAT, please advice if the above configuration is correct or the same needs to be changed
Kind Regards
AtulClosing, this thread
The service confirmation item category determines the reservation, however all the configurations should be in line as RMAT item category.
Kind Regards
Atul -
Service Confirmation Confirmed Quantity
Hi,
I am using CRM 5.0 and have configured my own Service Order and Service Confirmation. I am able to create a Service Order for my product and create a follow-on Service Confirmation which I have completed.
My question is how to I change the "Confirmed Qty", in the schedule line of the item it shows quantity 1 and confirmed quantity 0. I am not distributing this Service Confirmation to ECC since this is standalone process, but I cant find how to confirm the quantity within CRM.
Thanks,
SamHi Imthiyaz,
I have checked and it does not work that way too . I am looking for some literature where SAP says it is not possible.
Thanks and regards
Iftekhar Alam -
How can I show archive Service Confirmation in webUI
Hi all,
I'm envolved in an archiving project.
We'll use the Interaction History for see by webUI the archive object.
Now I have a problem with service confirmation (BUS2000117, archive object CRM_SRVCON).
I'm able to archive these objects and see them from SARA, SARI; etc. the problem is related to web UI. we are using Interaction History for retrive archived object, but in the list of busieness category service request is not present'
any idea for retriving service confirmation in webUI?
thanks in advantage
EnzoHi Enzo,
You can fetch archived service confirmation using Archive search option in the existing Search view, i think you can make use of this.
Regards,
Shobhit
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