MBP repair time: SIX MONTHS !!!

Dear All,
I bought a MacBook Pro in April. It had an incredible number of problems (the most serious one was that the battery cover was melting and falling apart) so I SENT IT BACK for repair.
Five working days later I received my laptop back, apparently fixed. Well, no such luck. It still had exactly the same problems. Why didn't they test it after they had "fixed" it?
I called Apple After Sales support and requested a new replacement unit, since I argued that I bought a new laptop for which I had paid a lot of money, had sent it for repair, Apple didn't fix it, and I wasn't going to wait for another repair. So, they agreed to replace it.
Guess what? They shipped the wrong laptop... The hard disk was not the one I had in my original laptop. So, I SENT IT BACK. Ten days later I received a new laptop with the correct configuration.
Surprise surprise: the right speaker wasn't working properly. It vibrated a lot and made a tinny sound. And guess what... Yes... I SENT IT BACK yet again, in the hope that fixing a speaker was within the technician's capabilities.
They promptly returned the laptop five working days later. The speaker was working, but they had disconnected the bluetooth module, disabled the remote control, and managed to break the light that indicates when the laptop is "sleeping". I was so frustrated... And yes... I SENT IT BACK, again...
They fixed those issues, returned the laptop in five working days, and imagine my surprise (I was now laughing histerically!) when I find out the right speaker was broken, again!!! I could not believe what was happening.
I SENT IT BACK for the fifth time. That was over 2 weeks ago. Still no news... The call centre don't have a clue of what's going on... First they told me they were waiting for parts, then they said they weren't waiting for any parts, then they said they had fixed the laptop and were now testing it, then they said they hadn't fixed it because they were waiting for parts, and never has anyone told me when I will have my laptop back.
I WILL NEVER, EVER send my laptop back for repair. After all this history of waiting for it to be fixed I will just ask for replacement laptops from now on (for SIX MONTHS I've been waiting!!! It is October now and I bought my laptop in April). It has been in repair for 6 whole months while Apple has my 2500 pounds in their accounts since I bought a lot of accessories with the laptop so it increased the price considerably.
If you count the number of times I wrote "SENT IT BACK" in bold in the text above, you will see I had to send it back FIVE times, and had TWO new replacement laptops, and I'm still waiting for it to be fixed.
Yours truly,
A frustrated customer who no longer believes in Apple's ability to solve technical issues in a thorough and prompt manner.
MacBook Pro 2.16Ghz Mac OS X (10.4.8)

WOW!
And I thought I'd had problems with the MacBook I had about a month ago. I'd bought the £899.00 white MacBook from my local Apple reseller and was shocked to get it home and see that one of the USB ports was totally smashed and almost ripped out of it's socket. I returned it right away, got a refund (as they had no more stock and had no idea when they would have) and went to an actual Apple Retail Store.
I got another one, got it home and both palm rests to each side of the track pad had scratches on them (one was almost two inches long), so it got returned. I got another one (which I checked out before bringing it home) and it seemed fine. After a single day of use, the top of the case melted above the optical drive, which (after it cooling and being turned back on the following day) casued the plastic to crack, making it impossible for a CD or DVD to be inserted, thus (you guessed it) it went back. As you can imagine, by this time, I didn't want another MacBook, so decided to pay more and upgrade to a MacBook Pro. Did that solve my laptop problems? Nope, as mine had a serious hard drive fault and the Apple logo on the rear of the screen had a crack through the centre from left to right, so (yes, I know you already know what I'm going to say) it went back.
I thus decided to ditch the laptop route and go for a desktop. I currently have a 24-inch iMac and I have to say that I'm very pleased with it. I now have a larger spending budget than I had when I first bought the computer for my business and (as it's still within the 14-day return period) have thought about getting a MacPro and Cinema Dispay, but (after reading some issues regarding the MacPro on this very forum), I don't know if I dare, as I've only seen one or two good posts about it so far and the others seem to be full of problems (though I have to say that the MacBook Pro forum always seems to have the most problems and issues than any other section!)
At the moment, I have no idea what to do and only five days before my return period runs out...any suggestions?

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Time Machine fails about every six months

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While writing I made a mistake... It is true I could become aware of the Scorpio incompatibility.
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<Email Edited by Host>

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MBP repair time: SIX MONTHS !!!

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