Memory full but not.

Hello,
My Z30 is telling me that the device memory is full.  The Device Monitor is saying that I have 8G of user files on the built in memory but when I go to the file manager there is nothing I can delete.
I did load it up but then moved music to the Micro SD memory card.  Since then it has still shown as full.  I have tried a hard reset several times.
I can send screen shots I just don't see where I can do it on this form.
Can anyone help me?
Thanks,
Shawn
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    Amy01 wrote:
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