Memory Leak in Report after upgrading from Crystal Reports 10.5 to 13.0.1/2

I'm currently having an issue with crystal reports 13 (Visual Studio 2010), We have recently updated our CRM Solution to use the newer crystal reports runtime as we are now using Visual Studio 2010,
We have a client who has a report which contains a sub report which basically contains a Image pulled from a MSSQL Database as a BLOB Image Field which is basically scanned images relating to the report, Previously the report worked fine before the Client Updated our CRM Solution to the latest version, Now for each individual page which has the scanned image the application is swallowing 100 MB of ram, as there are around 32 of these scanned images and our solution is a 32 bit application we are getting out of memory errors due to the whole 2GB addressable to a 32 bit process limitation,
The images are around 4MP and stored in JPG format in the database so should not be consuming over 100mb of ram per image displayed by the report even if they are being stored uncompressed in RGBA Format,
Likewise when viewing the pages of the report manually after a specific page (when the amount of memory addressable by a 32 bit application gets hit) the images just don't display and then any pages with the image are not being displayed and not giving an error / exception.
I have tried re-saving the .rpt files to cause them to be in the newer crystal reports format and this is still happening, likewise I have tried un-installing the 13.0.1 and installing the 13.0.2 runtime.
I am just about to check SQL which pulls the image for the sub report, although I am sure for each sub report it should only be pulling one row with one jpeg image in case the sub report is holding quite a few images but only displaying the first.
Likewise If all else fails I will try re-creating the report as I have experienced issues with some other specific reports doing strange things after being updated from the 2008 runtime which I really am not liking the idea of due to how fiddly crystal reports can be, It is good and does the job but takes far longer than some other solutions to get what you are trying to achieve done.
This report had been working fine for 2+ years before the client updated to the most recent version of our CRM Software.
Has anyone else experienced simular issues with the latest runtime.

I have just been reviewing the code for this and it appears that the sub report is pulling all of the images,
It is strange that previously this was working fine seems like the newer runtime does not dispose of the data once it has been displayed on a sub report which would explain memory leak as it will call the select again pulling approx 60 images which are probably approx 8 - 900KB plus sub report + uncompressed image to display and then filtering.
I am about to modify this report and will post if fix i put in place resolves the issue.

Similar Messages

Some reports do not work after upgraded to Crystal Report 2008

Hi All,
After upgraed from Crystal Report XI to Crystal Report 2008, some reports work fine. others not. All of the not-working reports have the same problem: Database connection failed.
And I can even not be able to create a brand new report. The problem looks like following:
    1. Created a new ASP.NET solution in Visual Studio 2008. The page file is default.aspx
    2. Created an empty Crystal Report file: CrystalReportTEST.rpt
    3. Asign CrystalReportTEST.rpt to default.aspx
    4. Run default.aspx. It works fine
    5. Just connect to database without place any field to the report
    6. Run default.aspx again. It does not work. It shows blank screen with the message "Database logon failed." on the top-left corner.
Regards,
Triple

Hi Amit,
I have tested many times again for creating new report in new solution. It looks like that, the preview in VS2008 always work fine, but when runing the application, sometimes it works sometimes does not work. I have not still found the role. Following step shows my testing process:
1. Start Visual Studio 2008
2. Go to menu "File->New->Web Site..."
3. In dialogbox "New Web Site"
          a. Highlight "ASP.NET Crystal Reports Web Site"
          b. Select location "File System"
          c. Select language "Visual C#"
          d. Select "E:\JL\CrystalReportsWebSite1"
          e. Click button "OK"
4. It appears dialogbox "Crystal Reports Gallery"
          a. Select "Using the Report Wizard" in portion of "Create a New Crystal Report Document"
          b. Select "Standard" in portion of "Choose an Expert"
          c. Click button "OK"
5. It appears dialogbox "Standard Report Creation Wizard"
          a. Click button "Cancel"
6. It is back to page edit view of "CrystalReport1.rpt"
7. Click button "Main Report Preview". It shows the preview with blank page
8. Click button "Main Report". It came back to the edit view
9. Go to menu "Crystal Reports -> Database -> Database Expert...", dialogbox "Database Expert" appears. Select table u201Cactivity_cdu201D as showing in following screen shot:
10. Click button u201COKu201D. It returns to the edit view without any changes
11. Place some fields into the report, then click button "Main Report Preview". It shows the preview with data
12. Run application by pressing key F5 or key combinition Ctrl+F5, it shows up database connection import screen
13. Close the browser and back to file Default.aspx, change u201CEnableDatabaseLogonPromptu201D to u201DFalseu201D and run the application again, it shows following message "Database logon failed."
Regards,
Triple

No Hyperlink in PDF after export from Crystal Reports 2008 SP2

When I export a report from Crystal Reports 2008 Developer (as well as from the runtime) SP2 to PDF the Hyperlink to a file on hard disk is missing.

Hi,
Go through this LInk
Re: No hyperlinks after exporting to pdf
Regards,
Salah

Upgrade from Crystal report 8 to Crystal report 2013

Dear all,
Need some information pertaining to upgrade of Crystal report 8 to Crystal report 2013 (to be invoked from thick client .NET applications)
Is it possible to directly upgrade from 8 to 2013 ? Or should there be a move to intermediate version before going to 2013 ?
How is the upgrade generally done ? (do we just open the report and save in new version, or do they have any upgrade wizard)
What are the typical issues we may face while going from lower version to higher version (I understand queries may break, format and layout may change. Are there any other issues specific to upgradation.
Regards,
Jain

Hi Jain,
Moved your post to .NET Forums.
Since CR 8.0 is 12 or more years old there is no "upgrade path" now. The Database drivers have all changed and the Parameter API's have also.
Best way is to get CR 2011 and manually open each and every report and update the DB connection using the Set Table Location, this requires updating the DB Client to current versions also.
Note there are some old legacy DB sources no longer available so that can be a problem also.
CR 8 is not Side By Side compatible with any other version so make sure it's not installed on the same PC. It will never work and cause all sorts of problems for you.
Basic report layout stayed the same but Printing has changed a lot also so search here, lots of post on the subject.
For more help need to know your data source also?
And check the Overview Tab, on the left side, lots of resources and samples to get you started.
Also, first warning is set your project to X86 and the full Framework, do not use the Client version.
And the SDK is no longer shipped with CR Designer install, VS installer and redist packages are all available from here:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
Don

Upgrading from CRYSTAL REPORTS XI TO X1 RELEASE 2

Post Author: speed_champ
CA Forum: Migration to XI R2
Hi there
We have crystal reports XI running on our production server. We have now our application converted to Visual Studio 2005 and in order to use crystal reports with Visual Studio 2005 we need to upgrade to crystal reports Release 2 version.
If we decide to update with Release 2 version , should the production servers need also be updated ? Or when the application built in VS 2005 is deployed to production will deploy the Release 2 version crystal dlls to the server which already has Crystal Reports XI.
Any information will be advisable.
Thanks again
speed champ

Post Author: rodneyaz
CA Forum: .NET
I'm having the same issue. Worked fine for me in XI, but stopped working when I upgraded XI to XI R2.
Please post a follow-up if you get this resolved! Thanks!
RodneyAZ

Upgrade from crystal report 8.5 to crystal report 2011

Hi All,
Currently we are using crystal report 8.5 (PEAPI and dictionary files) (with VB6) to generate historical data for our product. Reports can have millions of records. We are using 2-tier architecture ( our client resides on windows machine and database
- Oracle10g dedicated server- resides on linux server).
We are planning to upgrade it to CR2011(with .NET)
My understanding is :
Crystal report designed in SAP Crystal Report 2011/SAP Crystal Reports(version for Visual Studio 2010)/.NET SDK for CR2011 and developed in VS2010 will use Crystal Reports(version for Visual Studio 2010) runtime. Please comment.
Is there any way to use PE APIs in Crystal report 2011 ? If not which is the best way to upgrade ?
Please comment.
Thanks,
Gaurav

Hello,
Not sure which viewer you are using, should be CR.Windows.Form and in code using RAS ( Report Application Server ) you'll get these options which are now controllable by you to allow all or just some:
private void ViewReport_Click(object sender, EventArgs e)
    rptClientDoc = rpt.ReportClientDocument;
    //crystalReportViewer1.ShowProgressAnimation(false);
    crystalReportViewer1.ShowGroupTreeButton = false;
    crystalReportViewer1.EnableDrillDown = false;
    //rpt.Refresh();
    crystalReportViewer1.ReportSource = rpt;
    // next line causes a delay due to the engine having to go to the last page.
    //rpt.FormatEngine.GetLastPageNumber(new ReportPageRequestContext());
// set up the format export types:
int myFOpts = (int)(
    CrystalDecisions.Shared.ViewerExportFormats.RptFormat |
    CrystalDecisions.Shared.ViewerExportFormats.PdfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.RptrFormat |
    CrystalDecisions.Shared.ViewerExportFormats.XLSXFormat |
    CrystalDecisions.Shared.ViewerExportFormats.CsvFormat |
    CrystalDecisions.Shared.ViewerExportFormats.EditableRtfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat |
    CrystalDecisions.Shared.ViewerExportFormats.RtfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.WordFormat |
    CrystalDecisions.Shared.ViewerExportFormats.XmlFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat);
    //CrystalDecisions.Shared.ViewerExportFormats.NoFormat); // show no export types
    //int myFOpts = (int)(CrystalDecisions.Shared.ViewerExportFormats.AllFormats);
crystalReportViewer1.AllowedExportFormats = myFOpts;
Only change is the Excel Export formats have changed, and no option to use the old Excel types available in CR 8.5. Search Kbase for Exporting to Excel, there is a great article on how to optimize your reports for best output.
Don

Upgrade from crystal report 4 to crystal report 11

hi,i have an old application developed use vb5.0 and crystal report 4,
now i want to upgrade it to vb6.0 and cystall report 11, does the cystal report 4 and 11 are compatiable?

Hello,
Crystal Report 4.6 reports are pretty old. There have been 3 or 4 major code rewrites to Crystal Reports between CR 4.6 to CR XI. I think your CR 4.6 reports will run from CR XI but I can't be sure. I haven't seen CR 4.6 in quite a few years and have never tested it. You will probably want to update the old reports to CR XI. To update the reports open them in CR XI and save them in the CR XI format. Please be sure to keep back up copies of the original CR 4.6 reports.
Your VB application will have to be migrated to a different component. The Crystal OCX (crystl32.ocx) that was available in CR 4.6 was retired after CR8.5. In order to run your CR XI reports you'll need to migrate your VB6 application to the Report Designer Component (RDC) object model.
There are a number of documents that will help you with the code migration. Here are some links:
[Migrating to the RDC in CR9|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/105181db-cb1d-2b10-38a4-b0a30e268e40] - applies to CR 9/10/11/11.5
Upgrading from CR4.6 to CR9/10/11/11.5 is essentially the same. The above document was written for CR9 specifically; however it will work for CR10/11/11.5. You will have to make minor adjustments to account for DLL file name changes (e.g. crviewer9.dll in CR9 vs. crviewer.dll in CR10/11/11.5).
You will also want to review the changes to [database connectivity|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/0003c6cc-891e-2b10-678e-8b1a2dd96556] at runtime from earlier versions of Crystal Reports compared to CR XI.
Here's the link to the [Online SDK Library|https://boc.sdn.sap.com/developer/library] - this includes the RDC SDK.
[RDC 10 Sample Applications|https://smpdl.sap-ag.de/~sapidp/012002523100006012702008E/rdc10_smpl.exe].
Please note that the RDC has been retired with the release of Crystal Reports 2008. Crystal Reports XI Release 2 (v11.5) is the last version of Crystal Reports that is shipping with the RDC. While you can migrate your application to the RDC for CR XI or CR XI R2 you may want to start planning for future releases of your application since the RDC will no longer be available. The upgrade path for the RDC is to move to the CR .NET object model. Here is the [RDC Statement of Direction|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/80bd35e5-c71d-2b10-4593-d09907d95289].
I hope this help.
Sincerely,
Dan Kelleher

Function Sequence Error -- After upgrading to Crystal Reports 2008

Since we intergrated Crystal 2008 in our application, We are having the ODBC DRIVER ERROR "S1010, Function Sequence Error"
The following steps reproduces the error.
I open any crystal report(using my application) and close it.
And then I try to close another dialog in my application.
The destructor of that dialog has the DELETE FROM TMPRPT WHERE etc... But actually the TMPRPT table is empty.
But This Scenario in general, does not produce any error. Only after I open and close Crystal report, and when the TMPRPT table doesn't have any records, executing the above DELETE sql throws CDBException, Funciton Sequence Error.
Is it because of the upgrade/mismatch of dlls? Can any one help how to work around this?
Thanks.

Hi Don,
I would like to thank you for your helpful advice. your tips for odbc tracing really works.
Just to simplify things, I have created a simple mfc dialog based application that opens a connection using CDatabase in the initdialog and closes the connection in the destructor(because that is how we do in our main large application). On the dialog i put a "Print" button and when i click it, I open a crystalreportform and fill the connectioninfo structure and then call SetDBLogonForReport(ConnectionInfo connectionInfo, ReportDocument reportDocument). on the Form_closed function, I close database connections and close the report document.
When I come back to mfc application I execute a Delete from table where 1 =0, basically any delete/update that return empty recordset and it throws function sequence error.
BOOL CCrystalDemoDlgDlg::OnInitDialog()
     CDialog::OnInitDialog();
     ConnectDatabase() ;
     return TRUE; // return TRUE unless you set the focus to a control
BOOL CCrystalDemoDlgDlg::ConnectDatabase()
     if ( m_Database.IsOpen() )
          m_Database.Close();
     // Process database open request.
     CString szConnection("DSN=CRYSTALTEST32;UID=DBA;PWD=picture");
                 !m_Database.OpenEx( szConnection, CDatabase::noOdbcDialog ) )
     return TRUE;
BOOL CCrystalDemoDlgDlg::bExecuteSQL( CString SqlString )
                if(m_Database.IsOpen())
     m_Database.ExecuteSQL( (LPCTSTR)SqlString );
     return TRUE;
void CCrystalDemoDlgDlg::OnBnClickedBtnPrint()
     TRY
          bExecuteSQL(_T("DELETE FROM TMPRPT WHERE 1=0"));
          CrystalReportsForm ^ CRForm = gcnew CrystalReportsForm(gcnew System::String("ActvSumm1.rpt"));
          CRForm->ShowDialog();
          //CRForm->RunCrystalReports();
          delete CRForm;
          CRForm = nullptr;
          bExecuteSQL(_T("DELETE FROM TMPRPT WHERE 1=0"));
     CATCH(CDBException, e)
          AfxMessageBox( e->m_strError );
          return ;
     END_CATCH
the following is the code in crystalreports library
namespace CR2008Library
    public partial class CrystalReportsForm : Form
        private ReportDocument _reportDocument;
        private string _reportFile = "C:\\Nomadic\\Report\\";
        public CrystalReportsForm(string reportFile)
            InitializeComponent();
               _reportDocument = CreateReportDocument(reportFile);
        private ReportDocument CreateReportDocument(string reportFile)
            ReportDocument newDocument = new ReportDocument();
            _reportFile += reportFile;
            newDocument.Load(_reportFile);
            return newDocument;
        public void ConfigureCrystalReports()
            ConnectionInfo connectionInfo = new ConnectionInfo();
            connectionInfo.DatabaseName = "CRYSTALTEST";
            connectionInfo.UserID = "DBA";
            connectionInfo.Password = "picture";
            connectionInfo.ServerName = "CRYSTALTEST32";
            SetDBLogonForReport(connectionInfo, _reportDocument);
            crystalReportViewer.ReportSource = _reportDocument;
        private void SetDBLogonForReport(ConnectionInfo connectionInfo, ReportDocument reportDocument)
            Tables tables = reportDocument.Database.Tables;
            foreach (CrystalDecisions.CrystalReports.Engine.Table table in tables)
                TableLogOnInfo tableLogonInfo = table.LogOnInfo;
                tableLogonInfo.ConnectionInfo = connectionInfo;
                table.ApplyLogOnInfo(tableLogonInfo);
        public void CrystalReportForm_Load(object sender, EventArgs e)
            ConfigureCrystalReports();
        private void CrystalReportsForm_FormClosed(object sender, FormClosedEventArgs e)
            DisposeCR();
        private void DisposeCR()
            // Clean up by closing and disposing of the ReportDocument object
            if (_reportDocument != null)
                if (_reportDocument.Database.Tables.Count > 0)
                    Tables tables = _reportDocument.Database.Tables;
                    foreach (Table table in tables)
                        table.Dispose();
                _reportDocument.Database.Dispose();
                _reportDocument.Close();
                _reportDocument.Dispose();
            _reportDocument = null;
I have the log file which doesn't show any error in crystalreports library. I am giving some of the log file for your reference to see what's happening while exiting from crystal and executing the problem sql
CrystalDemoDlg 16c8-e8c     EXIT SQLFetch with return code 0 (SQL_SUCCESS)
          HSTMT               00F41CC0
CrystalDemoDlg 16c8-e8c     ENTER SQLFetch
          HSTMT               00F41CC0
CrystalDemoDlg 16c8-e8c     EXIT SQLFetch with return code 100 (SQL_NO_DATA_FOUND)
          HSTMT               00F41CC0
CrystalDemoDlg 16c8-e8c     ENTER SQLCloseCursor
          SQLHSTMT            00F41CC0
CrystalDemoDlg 16c8-e8c     EXIT SQLCloseCursor with return code 0 (SQL_SUCCESS)
          SQLHSTMT            00F41CC0
CrystalDemoDlg 16c8-e8c     ENTER SQLFreeHandle
          SQLSMALLINT                  3 <SQL_HANDLE_STMT>
          SQLHANDLE           00F41CC0
CrystalDemoDlg 16c8-e8c     EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
          SQLSMALLINT                  3 <SQL_HANDLE_STMT>
          SQLHANDLE           00F41CC0
CrystalDemoDlg 16c8-e8c     ENTER SQLDisconnect
          HDBC                00F427A0
CrystalDemoDlg 16c8-e8c     EXIT SQLDisconnect with return code 0 (SQL_SUCCESS)
          HDBC                00F427A0
CrystalDemoDlg 16c8-e8c     ENTER SQLFreeHandle
          SQLSMALLINT                  2 <SQL_HANDLE_DBC>
          SQLHANDLE           00F427A0
CrystalDemoDlg 16c8-e8c     EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
          SQLSMALLINT                  2 <SQL_HANDLE_DBC>
          SQLHANDLE           00F427A0
CrystalDemoDlg 16c8-e8c     ENTER SQLFreeHandle
          SQLSMALLINT                  1 <SQL_HANDLE_ENV>
          SQLHANDLE           00F42718
CrystalDemoDlg 16c8-e8c     EXIT SQLFreeHandle with return code 0 (SQL_SUCCESS)
          SQLSMALLINT                  1 <SQL_HANDLE_ENV>
          SQLHANDLE           00F42718
CrystalDemoDlg 16c8-a34     ENTER SQLAllocStmt
          HDBC                00F419A0
          HSTMT *             0012E2C4
CrystalDemoDlg 16c8-a34     EXIT SQLAllocStmt with return code 0 (SQL_SUCCESS)
          HDBC                00F419A0
          HSTMT *             0x0012E2C4 ( 0x00f41cc0)
CrystalDemoDlg 16c8-a34     ENTER SQLSetStmtOption
          HSTMT               00F41CC0
          UWORD                        0 <SQL_QUERY_TIMEOUT>
          SQLPOINTER          0x0000000F
CrystalDemoDlg 16c8-a34     EXIT SQLSetStmtOption with return code 0 (SQL_SUCCESS)
          HSTMT               00F41CC0
          UWORD                        0 <SQL_QUERY_TIMEOUT>
          SQLPOINTER          0x0000000F (BADMEM)
CrystalDemoDlg 16c8-a34     ENTER SQLExecDirectW
          HSTMT               00F41CC0
          WCHAR *             0x03A30458 [      -3] "DELETE FROM TMPRPT WHERE 1=0\ 0"
          SDWORD                    -3
CrystalDemoDlg 16c8-a34     EXIT SQLExecDirectW with return code 100 (SQL_NO_DATA_FOUND)
          HSTMT               00F41CC0
          WCHAR *             0x03A30458 [      -3] "DELETE FROM TMPRPT WHERE 1=0\ 0"
          SDWORD                    -3
CrystalDemoDlg 16c8-a34     ENTER SQLNumResultCols
          HSTMT               00F41CC0
          SWORD *             0x0012E2B8
CrystalDemoDlg 16c8-a34     EXIT SQLNumResultCols with return code -1 (SQL_ERROR)
          HSTMT               00F41CC0
          SWORD *             0x0012E2B8
          DIAG [S1010] [Microsoft][ODBC Driver Manager] Function sequence error (0)
CrystalDemoDlg 16c8-a34     ENTER SQLErrorW
          HENV                00F418D8
          HDBC                00F419A0
          HSTMT               00F41CC0
          WCHAR *             0x0012DE00 (NYI)
          SDWORD *            0x0012E224
          WCHAR *             0x0012DE20
          SWORD                      511
          SWORD *             0x0012DE14
CrystalDemoDlg 16c8-a34     EXIT SQLErrorW with return code 0 (SQL_SUCCESS)
          HENV                00F418D8
          HDBC                00F419A0
          HSTMT               00F41CC0
          WCHAR *             0x0012DE00 (NYI)
          SDWORD *            0x0012E224 (0)
          WCHAR *             0x0012DE20 [      56] "[Microsoft][ODBC Driver Manager] Function sequence error"
          SWORD                      511
          SWORD *             0x0012DE14 (56)
CrystalDemoDlg 16c8-a34     ENTER SQLErrorW
          HENV                00F418D8
          HDBC                00F419A0
          HSTMT               00F41CC0
          WCHAR *             0x0012DE00 (NYI)
          SDWORD *            0x0012E224
          WCHAR *             0x0012DE20
          SWORD                      511
          SWORD *             0x0012DE14
I know that my post is too long, but i would like to give enough information for you to see what's happening. I use visual studio 2008 with crystal library 2008.
Thanks,
Lavanya.

Upgrading from Crystal Reports Server V0 to V1

We're looking into upgrading Crystal Reports Server V0 to V1. According to the upgrade guide we have to do a complete uninstall of our V0 before installing V1. It seems risky to uninstall before we have a working version of the upgrade. Wondering if anyone out there has gone through this process and if so what were your experiences? Did you have a method to test the upgrade process before uninstalling V0?
Thanks!

Ajith,
Thanks 4 ur response, but when I ge there, all i could see is web page with the following
SAP BusinessObjects packages and products
>Address Directories
>SBOP EDGE INTEG. FOR SAP SOL.
>SBOP INTGR. FOR SAP
Unable to find the Business Objects Product Version you require?
As part of the migration from the legacy ESD site, every effort has been made to ensure all legacy products have been transferred from the ESD site to the SAP Support Portal.
There are exceptions where some products are now only available in physical format. These products are outlined below:
Crystal Reports Visual Advantage 2008
Crystal Enterprise 10
Crystal Enterprise 8.5
Crystal Enterprise 9
Crystal Reports 10
Crystal Reports 8.5
Crystal Reports 9
Crystal Reports Server XI
SECAM 6.5
WAREHOUSE
If you require any of the above, you can request a copy of the media using the message component XX-SER-SWFL-SHIP.
If you identify other products that you feel should be visible in your SMP account, but are not, you can also raise a message using component XX-SER-SAPSMP-SWC.
BusinessObjects Temporary License Keys
Find all the necessary information on how to receive temporary license keys on the Licence Keys page of the SAP Service Marketplace.
On the License Keys page you will also find all the requirements that need to be fulfilled for obtaining a license key.
The temporary license keys will be valid for four weeks.
What do I do from here? Do i have to raise a message ?
Thanks

Performance Degradation of HR Disco reports after upgrade from 1158 - 11510

Hi there
Has anyone else seen a degradation in performance between 4i and 10.1.2 on apps HR modules? Or indeed not against HR modules.
Following an upgrade from 1158 to 11510 we have seen significant downturn in performance of long standing HR reports. We are using Discoverer desktop in both cases and have a query that is scheduled overnight and usually completed in 2 hours using 4i against the 1158. Now it's taking more like 15 or more using discoverer 10.1.2 against the 11510 environment. We have tested using 4i against 11510 environment and this performs fine, in fact better than it used to in 1158, so it looks like Discoverer 1012 is causing the downturn in performance.
Anyone got anything to share on this??
Cheers, Kate
Message was edited by:
kaubon

Kaubon,
There is a difference between oracle 9i and 10g database.
If you are using optimizer_features_enable="9.2.0.8" to revert back to the old behavior then you are not utilizing the updated feature of 10g. You are making 10g to follow 9i behavior.
It is just like buying a new car and damaging it to get the feel of your old car.
We had the similar problem, but we fine tune all our queries according to 10g. Main problem was use of rules. You need to either remove those rules or modify those rules.
There are few good documents of 10g performance on metalink. You can refer to that.
All the best.
Soham khot
http://oracleappshr.blogspot.com

"Load report failed" after upgrading to Crystal Report for VS 2010

I switched to Visual Studio 2010 few months ago. Today, I needed to update my Crystal Report reports, so I installed the Crystal Report for Visual Studio 2010 on my local server. I updated my reports and it works fine on my local server.
On my remote server, I installed the Crystal Report runtime engine for Framework 4.0 (note that my project use the framework 3.5) and published my project. But now I got the following error when I want to create a report "Load report failed". I double-checked the path of my report and its permissions (note that it was working before the update).
Am I missing a step ?
Thanks for your help.
Edited by: David1111_ on Mar 1, 2011 6:08 PM
Edited by: David1111_ on Mar 1, 2011 6:09 PM

Googling 'FILE LOCKED WITH ONLY READERS' I came up with the following:
http://forum.sysinternals.com/topic21378.html
So, no, that does not appear to be the issue.
However my assertion - given that the correct dlls are loading - is still that either the report is not there (do you see it loaded in Process Monitor?) or the process has no access to either the actual rpt or the temp files that the print engine creates. Those really are the only reasons for report load errors.
This being a web app, try a simple win app - as a test. All you need is the viewer and CrystalreportViewer1.ReportSource = <path to report> (use a saved data report). Compile, throw the exe on the server. Run. What happens there?
- Ludek

Upgrade from Crystal Reports 10

We have an web application written with dot net 1.1 and it has many reports running on crystal reports 10.0 .It was on windows 2003. Now we have migrated app to frameowrk 4.0 and we planed to run it on windows 2008 server. As you may guess reports became a problem when we deploy it on windows 2008. I found many thread about this problem. But None of them show a way to over come it. I want to now how can i get rid of crystal report V10 and make my app work on windows 2008 ? Should we buy a newer version of Crystal Report Server?If then, does just installing it solve my problem?Or Is there a way to convert them?
Please show me a way.I 'm soo confused
Thanks

I'll be making a lot of assumptions as you are not providing enough coherent information. Assumption is that you are using VS2010. In that case you need [Crystal Reports for Visual Studio 2010|http://www.sdn.sap.com/irj/sdn/crystalreports-dotnet].
Re.; I want to now how can i get rid of crystal report V10 and make my app work on windows 2008 ?
- See above. Also, see the wiki [Crystal Reports v. 9.1 to CRVS2010 Runtime Distribution & Supported Operating Systems|http://wiki.sdn.sap.com/wiki/x/b4JiAw]
Should we buy a newer version of Crystal Report Server?
- Depends. Were you using CR Server? Or were you using Crystal Reports?
If then, does just installing it solve my problem?Or Is there a way to convert them?
- Would be nice to know what the problem is? Errors? Symptoms? Behavior?
Ludek
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Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Unable to save reports to enterprise from Crystal Reports 2013 and Crystal Reports for Enterprise

Dear Expert,
when we tried to save report to enterprise, error happened:
"Failed to find a Report Application Server."
We closed BO server firewall.
We could check report from PC by browser.
But when we save report from CR 2013, then error happened.
Then we install CR enterprise and save report is ok from same PC.
We launch latest patches too.
Anyone see this before? Please kindly help~
Environment:
SAP Crystal Reports 2013
SAP Business Intelligence 4.0
Regards,
April.

April, since you have CR4E, you also have BI and thus free phone support included. My suggestion would be to create a phone incident and work with an SAP engineer on the issue. Only saying because it looks like you're somewhat anxious to get this going(?).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Visual Studio - Crystal Report: Abnormal Behavior from Crystal Report with Charts

Hi,
I'm using Crystal Report 13 under visual studio 2012 where i build a report that contain pie chart and bar Chart in two different sections in the report header the report get the data from a DataTable.When i display the report in Crystal Report Viewer it is fine and as expected but when printing the report i get the first chart overriding the second chart: here the right report as displayed in CRV:
And here the wrong print out where the pie chart is duplicate and override the bar chart:
I inserted both charts in two sections in Report header and they get the data from the same DataTable. the pie chart: On change of: Discipline show values SumTotals and the Bar Chart On Change of Disciplie show values SumTotals and SumCompleted. I need your help to prevent Pie chart form overriding the bar chart by duplicating itself
Thanks in advance.

Hi Hussein
I moved your post to the SAP Crystal Reports, version for Visual Studio
SCN Space.
First I'd like to make sure you are using Service Pack 8 for CRVS:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
(Note SP 9 should be releasing in a few days - if yo want to wait).
Next, what happens if as a test, you export the report to an rpt file format and then view it in the designer without refreshing?
Is this a web or a win app?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Error in reports after upgrade from OBIEE 10g to 11g : [nQSError: 14025]

Hi All, We upgraded RPD and web catalog from OBIEE 10g to 11.1.1.5. I see the following error while running few reports.
Error: State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A
general error has occurred. [nQSError: 43113] Message returned from OBIS.
[nQSError: 14025] No fact table exists at the requested level of detail:
When I add an user under BIAdministrator Application role and login, all the reports work correctly.
I verified Oracle BUG fix (11850704) document and tried to make changes as suggested.
Please suggest me if this issue is related to 10g to 11g RPD upgrade or are we missing any privileges?
Also should I add every user to BIAdministrator role to avoid this issue?
Thanks in Advance

Hi,
First of all i am not familiar on linux box.
I tried in windows environment the rpd is deployed with out any errors.
But i ran the ua.bat file in the following path
\MWHOME\Oracle_BI1\bin\ua.bat.
while i am running in oracle_common\bin\ua.bat is not responding in my local system.
Please Mark if it helpful.
Thanks

Memory Leak in Report after upgrading from Crystal Reports 10.5 to 13.0.1/2

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