Menus Not Showing Under Site Manager?

Here's a heads up to users of BC...
Even some well known BC gurus didn't know this, so I thought I'd share it.
After going slightly nuts trying to figure out why I couldn't see this "menu" button, I contacted support, and figured out why.
For the record - I'm not using MUSE for this. And - This is my first BC site, so I'm learning a few tricks as I go on.
All I wanted to do was customise a template a bit, and change the menu to reflect the pages in that template that I wanted to show...
- nothing unusual in that right?
Wrong.
Here's why:
If you have set up a trial site on the lowest webBasics plan (using a template) and want to EDIT the menus, it's not going to happen. Because you won't see the menu function (as in the following diagram)
On the adobe sales page for BC hosting:
http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html
It says that there is a dynamic menu builder under WebBasics+ or above.
SO, what I suggest you do is this:
BEFORE YOU CREATE A TRIAL SITE:
If you want to edit the menus, you NEED to have more than a simple "WebBasics" hosting plan, otherwise the "menus" function won't show on the left hand side...
...And if you inadvertently do this, there is no way you can upgrade it from your BC partner admin.
If you want to edit dynamic menus that come with a template, you must have Web Basics+ as the hosting option FIRST, and then you can manually request support to "downgrade" the hosting plan to WebBasics... after you've edited the menus...
Unbelievable, but true!!
I was gobsmacked that I couldn't do such a simple thing as alter a menu on the lowest hosting plan.
Anyway - That's taken HOURS of my time, I could have built this whole site from scratch multiple times over not using BC...
..But I'm commited to learning how this beast works!! :-)
Cheers
Dave

Yes, this kinda really shocks me that menus are not avaiable? Even the lowest of low plans likely need some sort of menu to get from page to page.
I hope that was just an oversight and menus will be added to the lower plans. Any plan or site that has pages needs a menu.

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, SupervisorStaff.Last_M as SupervisorLast_M
, SupervisorStaff.PreferredName as SupervisorPreferredName
, SupervisorStaff.First_M + ' ' + SupervisorStaff.Last_M AS SupervisorFullName
, SupervisorStaff.NTID as SupervisorNTID
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, CONVERT(varchar, SupervisorStaff.SupervisorEmp_N) + CONVERT(varchar, tblDate.ID) AS TeamMgrKey
, CONVERT(varchar, SupervisorStaff.SupervisorEmp_N) as TeamMgrEmployeeNumber
, TeamMgr.First_M as TeamMgrFirst_M
, TeamMgr.Last_M as TeamMgrLast_M
, dbo.tblStaff.PreferredName as TeamMgrPreferredName
, TeamMgr.First_M + ' ' + TeamMgr.Last_M AS TeamMgrFullName
, dbo.tblStaff.NTID as TeamMgrNTID
, dbo.tblStaff.EmailAddress as TeamMgrEmailAddress
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, dbo.tblStaff.NTID
, dbo.tblStaff.EmailAddress
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, dbo.tblStaff.FIRM
, dbo.tblStaff.Status_C
, dbo.tblStaff.JobClass
, dbo.tblStaff.JobTitle
, dbo.tblStaff.Job_C
, dbo.tblStaff.Shift_N
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, CONVERT(varchar, dbo.tblStaff.Hire_D, 112) AS HireDate
, CONVERT(varchar, dbo.tblStaff.AdjHire_D, 112) AS AdjHireDate
, CONVERT(varchar, dbo.tblStaff.Seniority_D, 112) AS SeniorityDate
, tblDate.ID AS DateKey
, tblStaffStatusHours.StatusHrs_N AS StatusHoursKey
FROM CCBR_DATA.dbo.tblDate AS tblDate WITH (nolock)
INNER JOIN dbo.tblStaff WITH (nolock)
ON tblDate.[Year] BETWEEN 2012 AND YEAR(GETDATE())
AND tblDate.StandardDate BETWEEN tblSTaff.Eff_D AND CASE WHEN tblStaff.Exp_D > getdate() THEN DATEADD(MILLISECOND, -3,DATEADD(YEAR, DATEDIFF(YEAR, 0, GETDATE()) + 1, 0)) ELSE tblStaff.Exp_D END AND tblDate.StandardDate <= ISNULL(tblStaff.Term_D,
DATEADD(MILLISECOND, -3,DATEADD(YEAR, DATEDIFF(YEAR, 0, GETDATE()) + 1, 0)))
Left Join CallCenterEmployee.dbo.tblStaff as SupervisorStaff(nolock)
on SupervisorStaff.SupervisorEmp_N = SupervisorStaff.Emp_N
and tblDate.StandardDate between SupervisorStaff.Eff_D and CASE WHEN SupervisorStaff.Exp_D > getdate() THEN DATEADD(MILLISECOND, -3,DATEADD(YEAR, DATEDIFF(YEAR, 0, GETDATE()) + 1, 0)) ELSE SupervisorStaff.Exp_D END AND tblDate.StandardDate <= ISNULL(SupervisorStaff.Term_D,
DATEADD(MILLISECOND, -3,DATEADD(YEAR, DATEDIFF(YEAR, 0, GETDATE()) + 1, 0)))
Left Join CallCenterEmployee.dbo.tblStaffHierarchy as AgentHierarchy(nolock)
on tblStaff.Job_C = AgentHierarchy.Job_C
Left Join CallCenterEmployee.dbo.tblStaffHierarchy as SupervisorHierarchy(nolock)
on SupervisorStaff.Job_C = SupervisorHierarchy.Job_C
Left Join (
Select substring(GSW_EMPLOYEE_ID,1,6) as GSW_EMPLOYEE_ID
, WM_START_DATE
, isnull(WM_END_DATE,'12/31/2999') as WM_END_DATE
, b.WM_NAME as SupervisorTeamName
from MRKREPORTS.dbo.WM_AGENTS a (nolock)
Inner Join MRKREPORTS.dbo.WM_TEAMS b (nolock)
on a.WM_TEAM_ID = b.WM_TEAM_ID
where ISNUMERIC(GSW_EMPLOYEE_ID) = 1
) STN
on tblStaff.Emp_N = STN.GSW_EMPLOYEE_ID
and tblDate.StandardDate between STN.WM_START_DATE and STN.WM_END_DATE
Left Join dbo.tblStaff as TeamMgr(nolock)
on SupervisorStaff.SupervisorEmp_N = TeamMgr.Emp_N
and tblDate.StandardDate between TeamMgr.Eff_D and CASE WHEN TeamMgr.Exp_D > getdate() THEN dateadd(y,1,getdate()) ELSE TeamMgr.Exp_D END AND tblDate.StandardDate <= ISNULL(TeamMgr.Term_D, GETDATE())
Left Join CallCenterEmployee.dbo.tblStaffHierarchy as TeamMgrHierarchy(nolock)
on TeamMgr.Job_C = TeamMgrHierarchy.Job_C
INNER JOIN CCBR_DATA.dbo.tblStaffFirm WITH (nolock)
ON dbo.tblStaff.FIRM = tblStaffFirm.FIRM_SECTION
AND tblStaffFirm.BUS_UNIT IN ('B029','B620','B629','B420','B020','B278','B291','B028', 'B432', 'B732','B748')
INNER JOIN CallCenterEmployee.dbo.tblStaffStatusHours WITH (nolock)
ON tblStaffStatusHours.StatusHrs_N = case when dbo.tblStaff.FTE = '0.00000' then 98 else ISNULL(dbo.tblStaff.FTE * 40, 99) end

Hi Dee25,
Thank you for your question.
I am trying to involve someone more familiar with this topic for a further look at this issue. Sometime delay might be expected from the job transferring. Your patience is greatly appreciated.
Thank you for your understanding and support.
Thanks,
Simon Hou
Simon Hou
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