Message Alert Error

HEllo
I have a new BB 8330- it says I have 3 new messages, however when I check there are no "new" messages.
Have tried removing the battery, but nothing seems to work.
Any suggestions?
Thanks
PB
Solved!
Go to Solution.

Welcme to the supprt frums librium
What does the symbol look like by the message? is it an envelope.?  Sometimes the missed call may give you a message...or facebook.  Check your missed calls and you sms and again your emails.
Do you have desktop manager? If none of these work, you may have to back up your device and wipe your handheld.
Let us know
Nurse-Berry
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