Message for TISCALI broadband users!

Have posted this somewhere else, but thought it needed a direct thread.
I've been experiencing some technical hiccups with itunes and downloading generally.So I emailed Tiscali with my concerns. Tiscali seem to be aware of the problemo and are trying to correct it.
Here is what they had to say to me...
Regarding your concern, I understand that you are unable to download music from itunes website. You have tried disabling Anti-virus and firewall, however, the issue persists.
Many of our customers are experiencing this issue. We have forward this issue to our network Team who are already investigating on it. I assure you that it will be resolved very soon.
Hope this helps.

‘Thanks to reports from our customers regarding some difficulties in downloading ‘iTunes’ we have identified a problem with our network configuration which we believe is causing the issue, we are in the process of developing a resolution which, we hope will ready to implement in the early stages on next week (commencing 5th June). We appreciate your patience and aplogise for the difficulties you may have experienced whilst we have worked to resolve this concern.’
Regards
Steve Best
Tiscali Community Producer

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