Messages and redirect

I am using IBM Websphere and I have a page that does some logic when the page loads up using IBM's ScriptCollector preRender tag. If that logic for some reason determines that I need to go my customer help page, the only way I can go there is to do facesContext.getExternalContext().redirect("customer_help.jsf");.
This is fine, but I cannot set any messages on the facesMessage to display on the customer help page. Is there a way I can get these messages to display? Here is an example of if I get an error, I am doing this:
FacesMessage message = MessageFactory.getMessage(facesContext,"Forgot_Password_Email_Not_Found");
facesContext.addMessage("",message);
facesContext.getExternalContext().redirect("customer_help.jsf");This will take me to customer help, but it does not display the messages.
Thanks!!!!!

There are number of ways to pass parameters to your customer_help page. Below are psuedocode for some of them.
1) Pass message via URL params (msg = invalidUser) and in your customer_help page, if (msg==invalidUser) { do something }
2) Instead of Redirecting you can use Forward
3) Set variable in SessionScope and remove it in customer_help page.
Currently in my application I have this working using requestScope but then again my application uses JSF-Struts integration (struts-faces) library.

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public PhaseId getPhaseId() {
return PhaseId.ANY_PHASE;
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<%
%>
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===
Don't forget to rate answers that you find useful

Show message before redirect

Hi Guys,
I am facing a problem that I do not know how to solve.
I have a method that adds a message to FacesMessage and redirect to another window after saving the record.
The problem is that the redirect comes before showing the af:message.
I think that is because the partialTriggers of the af:messages is the button that is calling the method that adds a message to FacesMessage.
Is there any way to make like a waiting action of clicking the ok button of af:messages in order to redirect?
Thanks a lot.
Best Regards,
Ricardo Morais
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try {
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Not sure of wait but here is what you can do as alternative:
On ActionListener of your button.. add a bean method to launch popup with dialog having confirmation message.
Override DialogListener for dialog .. and do redirect
refer:
How to invoke task flow navigation after closing inline popup?
Amit

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