Mi ipod 5g no reproduce ni musica, ni videos tomados por la camara, ni youtube, ni netflix

help

Google trnslate:
my 5g ipod does not play or music, or videos taken by the camera, or youtube, or netflix
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store or contact an Apple Authorized Service Provider since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      

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    mi ipod touche 2g no reproduce la musica ni videos no sale el sonido los juegos funcionan bien pero no hay sonido

    Google translate:
    my 2g ipod touche not play music or videos do not get the sound the games work fine but no sound
    - A reset. Nothing is lost
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    - Restore from backup
    - Restore to factory settings/new iPod

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    - Restore from backup. See:
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    - Restore to factory settings/new iOS device.

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