Microsoft madness

We recently had to replace our telephone system after it got
zapped by
lightning, and I had to re-enter the speed dial settings.
While I was at it I
added some more numbers, and when I printed out the clue
sheet I had to use a
smaller font. A copy normally hangs at the back of my desk,
but with the
smaller type it is now too far away to read, so I thought I
would convert it
into a web page I could call up on my computer.
I know everyone says you should never use Microsoft Word's
option to convert to
HTML, but I thought on this occasion it wouldn't matter. The
sheet is a table
with six columns and 52 lines. Microsoft converted this into
a 138kb file with
2275 lines, most of which are total gibberish. No wonder all
their products are
so slow!
And, even worse, the result is unattractive, and not very
readable.
Clancy

> Microsoft converted this into a 138kb file with
> 2275 lines, most of which are total gibberish. No wonder
all their
> products are
> so slow!
It could make sense when you consider that a) None of the
HTML that any
office product writes is ever intended for the web, and b)
most (all?) of
the additional code is inserted purely for Office
interoperability.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
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- DW FAQs, Tutorials & Resources
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==================
"Clancy" <[email protected]> wrote in message
news:[email protected]..
> We recently had to replace our telephone system after it
got zapped by
> lightning, and I had to re-enter the speed dial
settings. While I was at
> it I
> added some more numbers, and when I printed out the clue
sheet I had to
> use a
> smaller font. A copy normally hangs at the back of my
desk, but with the
> smaller type it is now too far away to read, so I
thought I would convert
> it
> into a web page I could call up on my computer.
>
> I know everyone says you should never use Microsoft
Word's option to
> convert to
> HTML, but I thought on this occasion it wouldn't matter.
The sheet is a
> table
> with six columns and 52 lines. Microsoft converted this
into a 138kb file
> with
> 2275 lines, most of which are total gibberish. No wonder
all their
> products are
> so slow!
>
> And, even worse, the result is unattractive, and not
very readable.
>
> Clancy

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    SQLREP V02.05.XX
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    Oracle Graphics
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    SQLREP V02.05.XX
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    Additional Information:
    =======================
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    References:
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    Oracle Corporate Support
    Problem Repository
    1. Prob# 1030046.6 NEW: OLE AUTOMATION NO LONGER WORKS AFTER
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    Affected Platforms : MS Windows 95
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    Affected Products : SQL*Forms
    Oracle Reports
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    Affected Components : SF40 V04.05.XX
    SQLREP V02.05.XX
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    Summary:
    NEW: OLE AUTOMATION NO LONGER WORKS AFTER UPGRADE TO OFFICE97
    +=+
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    ====================
    You have upgraded to Microsoft Office97 and OLE calls in your
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    Problem Explanation:
    ====================
    Examples:
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    FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception
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    [ Search Words: Office 97 msoffice ms office object linking and
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    application get_obj_property workbook invoke_obj
    appshow
    upgrade upgrading bug483090 olex.rdf demo ]
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    For Problem : 1030046.6
    Affected Platforms : MS Windows 95
    MS Windows NT
    Affected Products : SQL*Forms
    Oracle Reports
    Oracle Graphics
    Oracle Developer/2000
    Affected Components : SF40 V04.05.XX
    SQLREP V02.05.XX
    ORAGRAPH V02.05.XX
    DEV2K Generic
    Affected Oracle Vsn : Generic
    Summary:
    NEW: MICROSOFT CHANGED OLE INTERFACE FOR OFFICE97
    +=+
    Solution Description:
    =====================
    WORD:
    Microsoft made some changes in the upgraded version of Word
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    and ole automation works fine now.
    EXCEL:
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    worksheets OLE2.OBJ_TYPE;
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    args:=OLE2.CREATE_ARGLIST;
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    OLE2.DESTROY_ARGLIST(args);
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    worksheet := OLE2.GET_OBJ_PROPERTY(worksheets,'Add');
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    args:=OLE2.CREATE_ARGLIST;
    OLE2.ADD_ARG(args, 1);
    OLE2.ADD_ARG(args, 1);
    cell:=OLE2.GET_OBJ_PROPERTY(worksheet, 'Cells', args);
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    OLE2.SET_PROPERTY(cell, 'Value', 'Hello Excel!');
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    BEGIN
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    args := OLE2.CREATE_ARGLIST;
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    begin
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    args:=OLE2.CREATE_ARGLIST;
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    =====================
    Microsoft changed some of the OLE calling interfaces for the
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    products. Thus, some of your existing OLE calls may need to be
    changed to
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    Consult with Microsoft and your Office97 documentation or more
    information
    on
    what the OLE interface is for the Office97 suite of products.
    Additional Information:
    =======================
    Related Bugs:
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    FORM GIVES FRM-40735: UNHANDLED EXCEPTION ORA-305500 AGAINST
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    +==+
    References:
    ref: {8192.4} BUG-483090
    null

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    > can
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    it off????
    >
    > HELP! (thanks)
    >

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    Dumbing-down a product to reach a greater audience is walking the fine line of Quality vs. Quantity. Why you've sacrificed significant Quality to increase Quantity i do not know. While I will agree making 1 interface instead of 3 can be a potential step forward you did more than streamlining the user interface- you removed prominent, useful, and important features.
    "- Better tie in with the Windows audio sub-system."
    Through out the decade the only problems I experienced with Windows and my Creative products i can count on one hand. The first would be when Microsoft abandoned DirectSound and moved to an UAA based audio stack in Vista forward and your company dropped the ball and Daniel_K picked it up and made working drivers for your products and you went after him... I was one of the people who used his working drivers to make your sound card work properly when you failed to do so. Second was the fact that you people charged for ALchemy when the move to Vista occurred... this was truly a sh*ty thing to do. The third was the X-RAM causing a BSOD (STOP 0x50 - PAGE_FAULT_IN_NONPAGED_AREA) in windows on a regular random basis because of your device drivers and the best working solution was to disable using the X-RAM on the card- a selling point of the cards to begin with (albeit in years prior).
    Allow me to elaborate some more while I have time since it's sunday night and the family is busy with other things and will be off to bed thereafter.
    Creative's device drivers and software has always been a point of contention. You don't make the install discs available for download on your website for starters. This is a fascist move on your part. Your driver installation procedure and reliability is hit or miss. I personally have not had a lot of trouble with the drivers (only a few hiccups here and there) but i have read on the forums where all sorts of other people have (I'm not in disagreeing that their problems are partially their fault, but that's the price of running Windows instead of buying a Mac). My experience with your driver software suites over the years have been mostly (A) "When it works as expected it's sheer aural bliss beyond that of any other sound card in existence! THIS is why 'Sound Blaster Compatible' was what other companies put on their products, because Creative set the standard for everyone else to meet." but also sometimes (B) "everything installed and worked fine but now something is corrupt and not all the speakers have sound coming from them or the sound is all screwed up and the driver won't uninstall/reinstall/update correctly because it's corrupt and it's not deleting the driver files because windows has the files locked and safe mode isn't helping so now i have to physically remove the card from the PC and try to completely clean out my system of the Creative software. I can't believe they went after Daniel_K the way they did, i wish he'd come back and fix their drivers. Now which box did i put that install cd in...."
    There are 2 reasons I've bought Creative sound cards for over a decade now. CMSS 3D when listening to music while working throughout the day and EAX in videogames at night.
    I remember the moment when I experienced EAX for the very first time. I was in college and over at a friend's place. He had just got a new game called Thief: The Dark Project. I remember him telling me about something new called EAX and that only Creative cards had it and that it was supposed to be awesome. About an hour later after watching and HEARING him play Thief I was hooked. Creative had secured a place for it's hardware in my budget for every PC i built from that day forward.
    Being that I've worked from home for about a decade now I will listen to music while I work and get in an hour or so of gaming at night as time allows. Straight off the bat the first time i ticked that box for CMSS 3D long long ago and heard music coming from every speaker in my home office i was amazed and overwhelmed. Then when you introduced the ability to set the individual speaker distance and volume from the listening position it was the icing on the cake. I was surround by sound. It was SHEER AURAL BLISS. This feature called CMSS 3D would become the second reason I purchased and recommended Creative sound cards for the decade to come.
    As i stated in my review, the only reason i bought a new sound card was because the motherboard I was purchasing had no PCI slots (I remember when motherboards stopped having ISA slots as well...). Before making my purchase I read. I read a lot. I read about the changes you made with the X-Fi Titanium HD and then the Recon3D, and the more i read the more a feeling of apprehension began to take hold. Then i got to reading about the Z-series and read about some of the positive changes between it and the Recon3D line of cards and I became a bit more hopeful.
    Sadly my apprehension was spot on... Listening to music was a worse experience when compared to my X-Fi Platinum (or even my old Audigy 2)... and did not even come close to justifying the purchase of the card compared to just using the integrated sound capabilities of my motherboard, an ASRock Z87 OC Formula/ac. But none the less I still had EAX to fall back on right? wrong... I installed a couple games, some new and some old, some with EAX and some without, and for about 2 weeks i played a bit of each one to see how the card handled new and old games. Sadly EAX compatibility didn't even matter because it was overshadowed by poor directional audio reproduction... that same front center speaker that was overbearing when listening to music was noticeable when gaming to the point that it was negatively affecting my gaming experience. I tweaked and toggled every setting i could and even uninstalled and reinstalled the drivers and software to try to mitigate this but to my dismay i could not. It was at this point I went weighing my options... and looking for an X-Fi Titanium (NON-HD!) and suffered the capitalist price gouging that occurs in such supply & demand situations... at least i talked the guy down from his original asking price of $300. I bit the bullet on this because chances are this is going to be the last Creative card i ever own...
    I've had my Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series installed for just over a week now. Everything sounds precise and as it should when you have a quality piece of hardware paired with quality software. Directional audio in games comes from all speakers appropriately and not excessively from the front center speaker unless it's supposed to. Ambient music floats through the air all through out the day creating that familiar feeling of sheer aural bliss as it did before. The only downside is I'm getting to experience the problems other people have with this card (strange loud static-like warble EMI type noise coming from speakers, unaffected by windows volume control) but I have found a work around that I'm using on the rare occasion this happens (disable the device in device manager, re-enable device in device manager).
    Chances are what i've written above is perhaps an opening soliloquy of the requiem for the Creative Sound Blaster, the card that defined an industry and the company that turned it's back on it. I don't expect anything to come from this letter and I don't expect a meaningful reply from you. You'll probably write me justifying your decisions you've made with your product line and offer some false sincerity about how you are happy i am enjoying my price-gouged discontinued soundcard i had to buy off e-bay because your current line of products are not a step back in your eyes because of the profits they turn. This generation of customers who buy your Platinum HD, or Reco3D or Z-series line of cards probably oblivious to what they are missing out on (through no fault of their own), funny how the bliss of ignorance works and lines your pockets...
    It saddens me that i had to buy a discontinued product off e-bay because it's a better product than what your company currently offers. I wish this wasn't the way things turned out. When you dropped the fun presets and finite control of the EAX effects during the transition from the Audigy to the X-Fi line of cards I noticed but since they were not the main reason I owned a Creative card I tolerated it. But now you've gone and ruined the features that were the reasons i bought Creative cards, and this I will not oblige.
    My Creative Hardware.jpg

    @To the OP:
    I own a X-Fi Elite Pro for the past 8 years now.
    Since there, this card has faithfullly seen me through 3 major PC upgrades.
    I'm currently at a point where, very sadly, much of what you've described is also weighing on my decision to not go for a Z line.
    @Creative:
    I do hope you're listening and can come up with a solution to a simply design feature - namely a fully working Stereo Surround, like the one that was available in the X-Fi line of cards via CMSS-3D.
    Regards,

  • WMA formats, How do I import into iTunes?

    Hi There, This is my first time here...
    I purchased a new CD and wanted to add it to my library, but I couldn't. So I asked their "tech support".
    I have cut and pasted their response.
    My questions: How do I copy the songs to iTunes?
    and in the last para of the response, they make it sound like Apple is the hold up for making this process easier, is that true? is there an easy fix for this?
    THE EMAIL BEGINS HERE......Thanks
    Hello Tangela,
    Thank you for contacting us. We appreciate your purchase of the Anthony Hamilton CD and will be happy to assist you with the music transfer.
    Please follow the instructions below in order to move your content into iTunes and onto an iPod:
    If you have a Mac computer you can copy the songs using your iTunes Player as you would normally do.
    If you have a PC place the CD into your computer and allow the CD to automatically start. If the CD does not automatically start, open your Windows Explorer, locate the drive letter for your CD drive and double-click on the LaunchCD.exe file located on your CD.
    Once the application has been launched and the End User License Agreement has been accepted, you can click the Copy Songs button on the top menu.
    Follow the instructions to copy the secure Windows Media Files (WMA) to your PC. Make a note of where you are copying the songs to, you will need to get to these secure Windows Media Files in the next steps.
    Once the WMA files are on your PC you can open and listen to the songs with Windows Media Player 9.0 or higher. You may also play them in any compatible player that can play secure Windows Media files, such as MusicMatch, RealPlayer, and Winamp, but it will require that you obtain a license to do so. To obtain this license, from the Welcome Screen of the user interface, click on the link below the album art that says If your music does not play in your preferred player, click here. Follow the instructions to download the alternate license. PLEASE NOTE: This license is only necessary for playing the copied songs in a media player other than iTunes or Windows Media Player. If you are just trying to use iTunes, simply continue with these instructions.
    Using Windows Media Player only, you can then burn the songs to a CD. Please note that in order to burn the files, you need to upgrade to or already have Windows Media Player 9 or greater.
    Once the CD has been burned, place the copied CD back into your computer and open iTunes. iTunes can now rip the songs as you would a normal CD.
    Please note an easier and more acceptable solution requires cooperation from Apple, who we have already reached out to in hopes of addressing this issue. To help speed this effort, we ask that you use the following link to contact Apple and ask them to provide a solution that would easily allow you to move content from protected CDs into iTunes or onto your iPod rather than having to go through the additional steps above. http://www.apple.com/feedback/ipod.html
    Please let us know if we can assist you further.
    Thank you,
    Rob
    SunnComm Tech Support
    CLIENT: [email protected]
    How do I import the songs into iTunes so that I can play them on my iPod?
    iPod HP laptop   Windows XP  
    iPod HP laptop   Windows XP  

    To answer your Question in short, yes apple is the hold up. A more detailed answer follows.
    THe steps they tell you to do are basic steps for removing protection or "DRM" usually. Most record companys today go all out to protect there copyright songs by putting DRM "Digital Rights Management" or protection on them. Almost all the world (Last I looked it was roughly 95%) of the world uses a PC with Microsoft on it. Since Microsoft installs windows media player on all windows, the record companys have found it most easy to have there songs copied with the program in the "Protected WMA" file format.
    Apple and Microsoft are from 2 different worlds and have went against eachother pretty much the whole 20 something years modern computers have been around. Since Microsoft made and owns the WMA format, any company that makes products that will play this format have to pay what they call a "Royalty fee".. Apple isn't about to pay micorsoft for anything like that, as they themselfs are pushing there own royalty fee based format of AAC. Apple does offer in iTUnes to convert UNprotected WMAs.
    The steps they gave you to do (as they didn't mention to you cuz they don't want you to know) is steps for actually "Taking off" or "Removing" the protection off the song. the industry has yet to figure out how to keep protection on digital songs when its being burned to a CD. So when its burned to the CD and the protection is off, now iTUnes has full access to the music

  • For Your Consideration: Ultimate Lync 2010 client install with SCCM 2007

    While the subject of my post may be very presumptuous, I submit the following for your consideration to answer the often-asked question about how to deploy Lync 2010 client with SCCM.
    Background:
    I cannot understand why Microsoft made the Lync install so darned confusing, complex, and convoluted.
    After our Lync 2010 FE server was up and running and all users migrated off our OCS server to the Lync environment, I spent about a month and a half trying to figure out how to:
    1.  Uninstall the OCS 2007 R2 client
    2.  Install all prerequisites for the Lync client
    3.  Install Lync on all user workstations silently.
    While researching this, the simple answer I kept seeing given to this question was, "just use the .exe with the right switches according to the TechNet article here: http://technet.microsoft.com/en-us/library/gg425733.aspx".  Well, my response is, I
    tried that and while the program installed itself correctly pushed through SCCM, because I was doing it using an administrative account (i.e. the SYSTEM account) due to our users not having admin rights, when the install was done, Lync would automatically
    start up, but in the SYSTEM context so that the user couldn't see it was running, they go to run it and it won't run for them.  I was unable to find any switch or option to prevent the automatic launch.  I suppose the simple solution to that would
    be to have the user reboot, but that's unnecessarily disruptive and was contrary to the desire to make this a silent install.
    The next simplest answer I saw was, "extract the MSI and use that with the right switches".  Problem with that is that the MSI by itself doesn't remove the OCS client or install the prerequisites, and also either requires a registry change to even allow
    the MSI to be used or a hacked MSI that bypasses the registry key check.  I tried to put a package together to uninstall OCS, install the prereqs, and use a hacked MSI, but I never could get the MSI hacked properly.  The other problem I ran into
    was detecting if the OCS client was running in a predictable way so I could terminate it, properly uninstall it, and then do the rest of the installations.  It was this problem that ultimately led me to the solution that I'm about to detail and that has
    worked marvellously for us.
    Solution:
    As I said before, when I first looked at this problem, I started by building a typical software deployment package (Computer Management -> Software Distribution -> Packages) and then created the programs to do the install.  My first attempt was
    just with the .exe file provided as-is by Microsoft using the switches they document in the link above for IT-Managed Installation of Lync, and...well, the end result wasn't quite as desirable as hoped.  So, my next attempt was to extract all the prerequisite
    files and the Lync install MSI (both for x86 and x64), attempt to hack it to get around the "UseMSIForLyncInstallation" registry key, and make the command-lines to terminate OCS and uninstall it.
    In the past when I had an install to do with SCCM that also required uninstalling an older version of a given application, I typically used the program-chaining technique.  That's where you have, for example, 3 or more programs that run in a package
    in a sequence and you have Program 3 be set to run after Program 2 does and then set Program 2 to run after Program 1 so you get the desired sequence of Programs 1-2-3 running in that order.  So, I created programs to 1) kill Communicator.exe 2) uninstall
    Communicator 2007 R2 by doing an "msiexec /uninstall {GUID}" 3) install Silverlight 4) install Visual C++ x86 5) optionally install Visual C++ x64, and then 6) install the Lync x86 or x64 client.  That final step was always the point of failure because
    I couldn't get the hacked MSI for the Lync Client install to work.  I also realized that if Communicator wasn't running when the deployment started, that step would fail and cause the whole process to bail out with an error.  That's one of the downsides
    of program-chaining, if one step fails, SCCM completely bails on the deployment.  This is what also led me to the key to my solution:  TASK SEQUENCES.
    I'm not sure how many people out there look in the "Operating System Deployment" area of SCCM 2007 where Task Sequences normally live, but I also wonder how many people realize that Task Sequences can be used for more than just Operating System deployments. 
    One of the biggest advantages of a task sequence is you can set a step to ignore an error condition, such as if you try to terminate a process that isn't running.  Another advantage is that task sequences have some very good built-in conditionals that
    you can apply to steps, for example, having the sequence skip a step if a certain application (or specific version of an application) is not installed on the machine.  Both of those advantages factor highly into my solution.
    OK, for those who already think this is "TL;DR", here's the step-by-step of how to do this:
    First, you need to extract all the files from the LyncSetup.exe for your needed architectures.  We have a mix of Windows XP and Windows 7 64-bit, so my solution here will take both possibilities into account.  To extract the files, just start up
    the .exe like you're going to install it, but then when the first dialog comes up, navigate to "%programfiles%\OCSetup" and copy everything there to a new location.  The main files you need are: Silverlight.exe, vcredist.exe (the x64 LyncSetup.exe includes
    both x86 and x64 Visual C++ runtimes, you need them both, just rename them to differentiate), and Lync.msi (this also comes in an x86 and x64 flavor, so if you have a mix of architectures in your environment, get both and either put them into their own directories
    or rename them to reflect the architecture).
    For my setup, I extracted the files for the x86 and x64 clients and just dumped them each into directories named after the architectures.
    Next, move these files into a directory to your SCCM file server, whatever it might be that you deploy from, in our case, it was just another volume on our central site server.  Go to the SCCM console into Computer Management -> Software Distribution
    -> Packages and then create a new package, call it something meaningful, and then point to the directory on your SCCM file server for the source files.
    Now you need to create 3 to 5 programs inside the package:
    1.  Name: Silverlight
       Command Line: x86\Silverlight.exe /q     (remember, inside my main Lync install folder on my distribution point, I have an x86 directory for the files from the x86 installer and an x64 folder for the files from the x64 installer. 
    The fact is the Silverlight installer is the same in both, so you only need one of them.)
       On the Environment tab:  Program can run whether or not a user is logged in, runs with administrative rights, Runs with UNC name
       On the Advanced tab:  Suppress program notifications
       All other options leave default.
    2.  Name:  Visual C++ x86
        Command Line:  x86\vcredist_x86.exe /q
       On the Requirements tab: Click the radio button next to "This program can run only on specified client platforms:" and then check off the desired x86 clients.
       Environment and Advanced tabs:  same as Silverlight
       (If you have only x64 clients in your environment, change all x86 references to x64.  If you have a mixed environment, create another program identical to this one, replacing references to x86 with x64.)
    3.  Name:  Lync x86
        Command Line:  msiexec /qn /i x86\Lync.msi OCSETUPDIR="C:\Program Files\Microsoft Lync"  (The OCSETUPDIR fixes the issue with the Lync client wanting to "reinstall" itself every time it starts up)
        Requirements, Environment, and Advanced tabs:  Same as with Visual C++ and Silverlight
        (Same deal as above if you have all x64 clients or a mix, either change this program to reflect or make a second program if necessary)
    Now you need to make the Task Sequence.  Go to Computer Management -> Operating System Deployment -> Task Sequences.  Under the Actions pane, click New -> Task Sequence.  In the Create a New Task Sequence dialog, choose "create a
    new custom task sequence", Next, enter a meaningful name for the task sequence like "Install Microsoft Lync", Next, Next, Close.
    The task sequence will have up to 12 steps in it.  I'll break the steps down into 3 phases, the prereqs phase, uninstall OCS phase, and then Lync install phase.
    Prereqs Phase:
    These are the easiest of the steps to do.  Highlight the task sequence and then in the Actions pane, click Edit.
    1.  Click Add -> General -> Install Software.  Name: "Install Microsoft Silverlight".  Select "Install a single application", browse to the Lync package created earlier and then select the Silverlight program.
    2.  Add -> General -> Install Software.  Name: "Install Microsoft Visual C++ 2008 x86".  Install Single Application, browse to the Lync package, select the Visual C++ x86 package.
    As before, if you're an all-x64 environment, replace the x86 references with x64.  If you have a mixed environment, repeat step 2, replacing x86 with x64.
    3.  Add -> General -> Run Command Line.  Name: "Enable Lync Installation".  This step gets around the UseMSIForLyncInstallation registry requirement.  The Lync client MSI simply looks for the presence of this key when it runs, so
    we'll inject it into the registry now and it doesn't require a reboot or anything.  It just has to be there before the client MSI starts.
    Command Line: reg add "hklm\Software\Policies\Microsoft\Communicator" /v UseMSIForLyncInstallation /t REG_DWORD /d 1 /f
    Uninstall OCS Phase:
    This part consists of up to 6 Run Command Line steps.  (Add -> General -> Run Command Line)
    4.  Name: "Terminate Communicator".  Command Line: "taskkill /f /im communicator.exe".  On the Options page, check the box next to "Continue on error".  This will terminate the Communicator process if it's running, and if it's not, it'll
    ignore the error.
    5.  Name: "Terminate Outlook".  Command Line: "taskkill /f /im OUTLOOK.exe".  Check the "Continue on error" on the Options page here too.  Communicator 2007 hooks into Outlook, so if you don't kill Outlook, it might prompt for a reboot
    because components are in use.
    (NOTE:  If necessary, you could also add another step that terminates Internet Explorer because Communicator does hook into IE and without killing IE, it might require a restart after uninstalling Communicator in the next steps.  I didn't run into
    this in my environment, though.  Just repeat step 5, but replace OUTLOOK.EXE with IEXPLORE.EXE)
    6.  Name: "Uninstall Microsoft Office Communicator 2007".  Command Line: "msiexec.exe /qn /uninstall {E5BA0430-919F-46DD-B656-0796F8A5ADFF} /norestart" On the Options page:  Add Condition ->  Installed Software -> Browse to the
    Office Communicator 2007 non-R2 MSI -> select "Match this specific product (Product Code and Upgrade Code)".
    7.  Name:  "Uninstall Microsoft Office Communicator 2007 R2".  Command Line:  "msiexec.exe /qn /uninstall {0D1CBBB9-F4A8-45B6-95E7-202BA61D7AF4} /norestart".  On the Options page:  Add Condition -> Installed Software ->
    Browse to the Office Communicator 2007 R2 MSI -> select "Match any version of this product (Upgrade Code Only)".
    SIDEBAR
    OK, I need to stop here and explain steps 6 and 7 in more detail because it was a gotcha that bit me after I'd already started deploying Lync with this task sequence.  I found out after I'd been deploying for a while that a tech in one of our remote
    offices was reinstalling machines and putting the Communicator 2007 non-R2 client on instead of the R2 client, and my task sequence was expecting R2, mostly because I thought we didn't have any non-R2 clients out there.  So, at first I just had our Help
    Desk people do those installs manually, but later on decided to add support for this possibility into my task sequence.  Now, when you normally uninstall something with msiexec, you would use the Product Code GUID in the command, as you see in steps 6
    and 7.  All applications have a Product Code that's unique to a specific version of an application, but applications also have an Upgrade Code GUID that is unique for an application but common across versions.  This is part of how Windows knows that
    Application X version 1.2 is an upgrade to Application X version 1.1, i.e. Application X would have a common Upgrade Code, but the Product Code would differ between versions 1.1 and 1.2.
    The complication comes in that Communicator 2007 and Communicator 2007 R2 have a common Upgrade Code, but different Product Codes and the "MSIEXEC /uninstall" command uses the Product Code, not the Upgrade Code.  This means that if I didn't have step
    6 to catch the non-R2 clients, step 7 would be fine for the R2 clients, but fail on non-R2 clients because the Product Code in the MSIEXEC command would be wrong.  Luckily, we only had one version of the non-R2 client to deal with versus 4 or 5 versions
    of the R2 client.  So, I put the command to remove Communicator 2007 non-R2 first and checked for that specific product and version on the machine.  If it was present, it uninstalled it and then skipped over the R2 step.  If non-R2 was not present,
    it skipped that step and instead uninstalled any version of the R2 client.  It's important that steps 6 and 7 are in the order they are because if you swap them, then you'd have the same outcome as if step 6 wasn't there.  What if neither is on the
    machine?  Well the collection this was targeted to included only machines with any version of Communicator 2007 installed, so this was not a problem.  It was assumed that the machines had some version of Communicator on them.
    8.  Name:  "Uninstall Conferencing Add-In for Outlook".  Command Line:  "msiexec.exe /qn /uninstall {730000A1-6206-4597-966F-953827FC40F7} /norestart".  Check the "Continue on error" on the Options Page and then Add Condition ->
    Installed Software -> Browse to the MSI for this optional component and set it to match any version of the product.  If you don't use this in your environment, you can omit this step.
    9.  Name:  "Uninstall Live Meeting 2007".  Command Line:  "msiexec.exe /qn /uninstall {69CEBEF8-52AA-4436-A3C9-684AF57B0307} /norestart".  Check the "Continue on error" on the Options Page and then Add Condition -> Installed Software
    -> Browse to the MSI for this optional component and set it to match any version of the product.  If you don't use this in your environment, you can omit this step.
    Install Lync phase:
    Now, finally the main event, and it's pretty simple:
    10.  Click Add -> General -> Install Software.  Name: "Install Microsoft Lync 2010 x86".  Select "Install a single application", browse to the Lync package created earlier and then select the "Lync x86" program.  As before, if you
    only have x64 in your environment, replace the x86 with x64, or if you have a mixed environment, copy this step, replacing x86 references with x64.
    And the task sequence is done!  The final thing you need to do now is highlight the task, click Advertise in the Actions pane, and deploy it to a collection like you would with any other software distribution advertisement.  Go get a beer!
    Some final notes to keep in mind:
    1.  You can't make a task sequence totally silent...easily.  Users will get balloon notifications that an application is available to install.  The notifications cannot be suppressed through the GUI.  I've found scripts that supposedly
    hack the advertisement to make it be silent, but neither of them worked for me.  It was OK, though because in the end we wanted users, especially laptop users, to be able to pick a convenient time to do the upgrade.  The task sequence will appear
    in the "Add/Remove Programs" or "Programs and Features" Control Panel.  You can still do mandatory assignments to force the install to happen, you just can't make it totally silent.  On the plus side, the user shouldn't have to reboot at any point
    during or after the install!
    2.  In the advertisement setup, you can optionally show the task sequence progress.  I've configured the individual installs in this process to be silent, however, I did show the user the task sequence progress.  This means instead of seeing
    5 or 6 Installer windows pop up and go away, the user will have a single progress bar with the name of the step that is executing.
    3.  One step that I didn't consider when I actually did this was starting the Lync client as the user when the install was complete.  The user either had to start the client manually or just let it start on its own at the next logon.  However,
    while I was writing this, I realized that I could possibly start the client after installing by making another Program in the Lync Package with a command line that was along the lines of "%programfiles%\Microsoft Lync\communicator.exe" and then in the Environment
    tab, set it to "Run with user's rights" "only when a user is logged on".
    4.  My first revision of this task sequence has the Prereqs phase happening after the OCS uninstall phase, but I kept running into problems where the Silverlight installer would throw some bizarre error that it couldn't open a window or something wacky
    and it would fail.  Problem was, I couldn't re-run the task sequence because now it would fail because OCS had been uninstalled, so that's why the Prereqs happen first.  It ran much more reliably this way.
    5.  For some reason that baffles me, when I'd check the logs on the Site Server to monitor the deployment, I'd frequently see situations where the task sequence would start on a given machine, complete successfully, almost immediately start again, and
    then fail.  I'm not sure what is causing that, but I suspect either users are going to Add/Remove Programs and double-clicking the Add button to start the install instead of just single-clicking it, or the notification that they have software to install
    doesn't go away immediately or Lync doesn't start up right after the install, so they think the first time it didn't take and try it a second time.
    I hope this helps some of you SCCM and Lync admins out there!

    On Step 8 I found multiple product codes for the Conferencing Add-In for Outlook.  Here's a list of the ones I found in the machines on my network:
    {987CAEDE-EB67-4D5A-B0C0-AE0640A17B5F}
    {2BB9B2F5-79E7-4220-B903-22E849100547}
    {13BEAC7C-69C1-4A9E-89A3-D5F311DE2B69}
    {C5586971-E3A9-432A-93B7-D1D0EF076764}
    I'm sure there's others one, just be mindful that this add-in will have numerous product codes.

  • Locked out of my skype account!!!

    Ok, I have been using the same login info for years now and by accident instead of just quitting skype I logged out.  On my next session I was confronted with a login screen and used the same info that I have always used to login...but it didn't work.
    I have the info written down so there is no chance I have made a mistake.
    Why has Microsoft made this stupid mistake?  What exactly has Microsoft changed to cause this error?   I am sure I am not the only one experiencing this problem.
    To make this issue even more frustrating there is a option to change my password which I did and it still will not allow access.  It's a good thing I have a Microsoft @live email which allowed me to login to my account otherwise all of my contacts would have been lost.
    Skype can't afford to make mistakes of this magnitude.

    6.20.0.104 click on check for updates and it tells me I already have the latest version of skype?
    This is a login issue regardless of version.  I was running the latest version when this happened.
    Updated:  The new password has been accpeted but why was my old password rejected?  Very scary.

  • BB Q10 - VERY dangerous

    Hi Support and community.
    I really tried my best getting hold of an E-Mail address so I could mail BB direct, but it seems the forum is the only place I could post my concerns.
    First a bit of history wrt my concerns: I used to be a Nokia user for 10+ years when I finally switched to BB as it was the logical replacement for my needs. I've been using BB for I guess about 6 years now and I have probably been the biggest prophet for BB in the circles I move in. My previous phones was the last BB Bold which was really an awesome phone (except for quite a few shortcuts that was taken away from older software versions).
    So then I was due for upgrade and did a lot of research. One of the biggest reasons I went the BB route, was due to the navigation of the device being done via physical buttons, meaning you don't have to use both hands and watch the screen all the time. So I was looking at Android, iPhone (and very briefly a Microsoft yuck), but decided to stay with BB since it at least had some buttons, the other phones were all touch-only.
    So now I'm using a BB Q10 and I'm forced to keep watching the screen for anything I do, NO navigation can be done with physical buttons. The voice commands/dialing is absolutely useless (it understands one or two names in my phone book, but none of my family or colleages, and you can't even record custom voice prompts like even the very old Nokia's could do).
    With my previous BB's I could be on the phone all day long without having to take my eyes off the road (don't worry, I'm using a Bluetooth car kit and headset). With the new Q10 I HAVE to watch the screen, which is really extremely dangerous when driving (and I drive a lot and I'm always in a hurry, making this phone worse).
    The one time, a few weeks after I got the Q10, I had to find a client's contact number off their website. So I browsed to their company website (the Internet on the Q10 is SUPER fast, really impressed with that), got the number, tried copying it..... I had to PULL OVER just to be able to copy the stupid phone number. It was one of the MOST FRUSTRATING events I ever had on a phone. Ok, finally copied the number, switched to the phone app (should the phone app just be "the phone" and the other stuff on the phone be apps?), and tried to paste the copied number there. To my frustration (to the point where I wanted to drive over the phone, spit on it, jump on it and drive over it over and over again), when I tapped past, it pasted something COMPLETELY different. I soon discovered that the different app's clipboards are not linked. How useless was that trip. So I had to keep switching between the website and phone app just to dial a stupid number. The most frustrating part of this is that you can't do this sort of thing while driving, you have to pull over (PULL OVER??? IS THIS SOME KIND OF JOKE? Even a old Nokia E63 could do this task properly).
    So my next problem, I tried importing my contacts. I don't have that many contacts, only about 2000. I ended up with 7000 contacts after the Q10 decided it was a good idea to match my Facebook contacts, Skype contacts etc and made hundres of duplicates. I tried all different ways to resolve this, but ended up paying a youngster to retype my address book and do it propperly. This is probably not so much OS10's fault, but the next part certainly is. With all my previous BB's, I could simply type a contact's name in the home screen and it would give me a decent list to choose from (yes, using the good old faithful scrolly wheelie thingy which WORKED!). I could even type eg bbm to open BBM. I could press the green button to view my call history, choose a number, click the BB button, choose send a SMS and voila, I can text someone even if the contact has not been added. With the Q10 you first have to add the number to a profile, o wait, that person doesn't exist yet, another stupid window we have to open after clicking 7 times on the + (when the stupid touch screen doesn't realise I tapped it). Then you have to go back back back (or what I do lately is just close the stupid phone app, reopen and start all over).
    With my previous BB's, I programmed some of the keys to dial certain people. I was a bit frustrated that I couldn't use Q to call Quintin (Q switches the phone to silent), but I just used another key. That was very usefull to call my frequent people (employees, friends, VIP clients etc). With the Q10 that isn't even possible anymore, so you are forced to use the dumb phonebook and tap here, type there, tap tap tap tap I'm going off my tapping mind with all the tapping. TAP TAP TAP!!!
    Ok, so I finally manage to make that call I've been trying to make for the past hour of frustration. Done talking with my VIP client, about to press the RED button to end the call when my friend next to me start talking about a stupid client he just had to help. Now keep in mind, the Q10 doesn't have navigation buttons, so I have to wait for the screen to come on again, find the red END icon, tap it 7-9 times. During all this time the poor VIP client can hear everything my friend or colleage is telling me about someone else. HOW DO YOU THINK THAT MAKES ME SOUND TO MY CLIENT?? If there was a REAL BUTTON (you know, like those that society was happy with since the start of mobile phones, those which never gave these hassles, those that never moved around on the screen, those ones you know?!) I could simply press it and presto.
    Ok, so now I'm running late due to all the time wasted with the silly Q10 navigation, so I want to send my wife a BBM to say I'm going to be late. Now I haven't BBM'd her the entire day, so it would take too long going through the BB Hub to find our last converstation. On my old BB Bold I would simply type BBM, press the OK button, scroll the wheely thingy down one or two places to my wife, click OK and start typing my message, all with one hand, all with only a split second looking at the screen. Do you wish to know what pain I have to endure to do the same on the Q10? No? Well, here goes anyway. Ok, now I type BBM on the home screen. WHAT???? I didn't type "Microsoftbbm"?? WHAT??? Oooooooo, my last search is still in the search program, and the BB didn't start a new search (as is logical and to be expected), no no no noooo, BB thought, hey, why not add this entirely new search to the search we did 2 weeks ago when I had to pull over to try and copy and past a number? Clever... WRONG, DUMB!! It is 100% illogical. That off my chest, so now I have to TAKE MY HAND OFF THE KEYBOARD (ever heard of such a thing??) to click a little X next to the search text in order to clear the text (oh, you also can't use the backspace, you first have to click on that box in any case before the backspace works). So now I stretched my entire hand all the way to the top, clicked the x 5 or 6 times (stupid touch screen never registers the first time), so now I can type BBM. Yeaaaay, BBM opens, but wait, I don't want to continue my completed chat to "THOM", I expect to see my contacts with last contacts at the top. Ok, back back back, clear, tap tap click bumb phone against steering wheel, tap tap tap, ok type in my wife's name, oh sorry, that doesn't work, ok, scroll down through 200 BBM contacts, ok, got her, ok tap tap tap, type my message, look at the screen, NOOOOOOOO!! Nothing I typed appears on the screen.. WHAAAATTT??? Oh, you first have to click the text box (BB, can you think of ANY other logical place I would have wanted to type other than the text box? Is the developer who wrote that bit of code a completely antisocial dummy, or did he just have a bad day?) Ok, now I can finally retype my message, but since the frustration killed the nice friendly messages I wrote my wife (with same good rhymes in there) and I forgot the exact wording, I have to retype and stand a chance not to score, due to my message coming across as being a bit upset. BB Q10 is messing with my sex life too. Shame on you (apparently developers don't have a sex life, if its true, perhaps this is why...)
    Ok, so now I'm driving my other car with no bluetooth, so I take my headset with me. I make a few calls, pull out the earpieces and put them on passenger seat (obviously the seat to the left of me since our steering wheels are on the RIGHT (as in correct) hand side of the vehicle). Dadidadadad hmmm, strange, haven't had an email or bbm or sms in the last 30mins, wow, things must be going smooth. Oohhh shikes, the notification sounds don't come through the speaker when the headset is plugged in. I must have forgotten that developers think all people always have earpieces in their ears (the stereotypical nerd picture) and don't need the notification sounds over the speaker. Really BB developers, do you think it is fair to think all people are nerds? I now have 30 times the amount of messages and mail to respond to, server notifications, oh **bleep**, VIP's server has an issue. So I'm once again forced to pull over, loose a few more minutes of my life, but what the heck, perhaps I needed the rest.. REST?? That frustrating "REST" waste of time pushed my heart rate and stress levels up so much I would probably have to retire 10 years sooner due to heart issues thanks to badly developed phone software. I tried real hard thinking of a reason why they would have done it like this. The ONLY viable idea I could come up with is that your BBM alerts wouldn't disturb your room mates when you chat with your "hot" girlfriend on BBM (you know, the one you have never met and you both told each other how hot you are but in fact.... ok, I shouldn't be stereotypical too).
    So to come back to my biggest frustration, the whole navigation issue. It would appear that all modern mobile phones are geared towards 16 year olds, hence the whole "coolness factor" (especially with Android). To the serious business person (the people who are actually the important ones, the ones who has to pay for the 16yo's "cool" phone) doesn't seem to have a say. Instead governments make laws that you shouldn't use your phone while driving. Well face it Mr Government, people are and will always be using their phones, by making phones more difficult to operate you are actually increasing accident risk. Using your phone doesn't cause the accident, but doing so irresponsibly (for instance using both hands and both eyes to copy a phone number from a website and pasting it in the phone app whilst using a stupid phone that can't do it well) is what causes accidents. I think (but may be wrong) its more dangerous putting on make-up in the rear-view mirror than using your phone, and there's no laws against that (at least in my country).
    So my conclusion: I blew off some steam here, please forgive me for that, but at the same time I tried keeping my post humorous (maybe everyone wouldn't find the humour) whilst bringing forth my real frustration.
    I also have to add that BB really did well with regards to the "coolness factor", built quality, browsing spead, compatibility etc. But I believe, by removing the physical navigation buttons from the phone, BB made the exact same mistake Microsoft made when they removed the start button in Windows 8. (Apparently the guy who was the fire behind removing the start button was fired 2 weeks after Windows 8 was launched. Can't verify that, but I would have fired him!). Now people may tell me that I need to move "forward" with technology. STOP! This is exactly where those people are so very wrong. Think about it logically (if you haven't lost your logical ability due to these "modern forward thinking technologies), with an old Nokia 3310 you could have a phone conversation using your one hand (or actually by simply holding the phone in your neck whilst tilting your head), have a smoke in your other hand (not that smoking is good for you, just using a typical example), operate your car's gearlever with one hand, steering wheel with the first hand (which also happens to hold the smoke), be able to look at the rearview mirror, and probably do much more, where with today's "modern technology" you need both your hands and eyes and full concentration to do only one of the things I mentioned before. What did you say, I must go back to using a Nokia 3310? True, I get your point and you are probably right, but I'm not the only person feeling this way and for the more serious person out there, there really should be a device that caters for that need. Up to the last BB Bold BlackBerry did cater for that sector (I wouldn't call it a niche market as it is much more than just a niche).
    So now I'm still left with the frustration, luckilly my contract is due for upgrade in Feb, so now I have these choices:
    1) new BB (if BB brings back the physical navigation)
    2) Android (NEVER, I'm well over 16 years old)
    3) iPhone (hmm, if your only choices are touch-navigation, you might as well gor for the phone with the BEST touch-navigation system out there, so iPhone is currently my first choice, also the voice navigation actually works and it does understand all the names I have tried on it before. Only down side, no keyboard, no RIM, no BB, crappy BBM app, but hey, the usability is way better than compared to BB Q10 for my needs).
    4) Nokia 3310 (Not a chance, I do need at least some modern technology. Hmm, Nokia 3310 as phone and iPad or BB Q10 as email/browser etc.... this could work)
    5) Go back to my previous BB Bold (Hmm, this is really not a bad choice)
    So, what do you guys say? And RIM, would you please look into my comments, perhaps do a survey to find out how many people have the same complaints and please consider bringing the navigation back, that always used to be the biggest drawing point for me.
    Thanks for everyone who listened
    G

    Hmm, for some reason I missed the fact that there are many other forum posts which focus more on my individual complaints. Pardon me for not posting there instead, I really didn't see it till after posting this new thread. But, my new thread covers a broader perspective so maybe it does some good

  • Why do I have to click on all of my flash components before I can navigate?

    Without modification to the code...the component is there but
    it needs to be clicked on before I can navigate the site. Should
    Dreaweaver not know how to properly insert the code necessary allow
    the flash component to view properly? What am I missing? I know
    this is a Deramweaver forum....but the problem does not not seem to
    be with Flash, it seems to be in the code that Dreamweaver creates
    when the Flash component is inserted.
    I have been able to find a work around to my problem but
    surely it is not what everyone out there is doing. If
    so...Dreamweaver or Flash has a serious bug!
    I created a site a while back and everthing worked fine. So I
    copied some code from that site to fix the new one. However even
    after copying the code I still have to modify it to make it
    work..(the modifcations are obvious.) This is suely not the way it
    is done all the time.
    I have three questions:
    1. Why did everything work fine with the first site with no
    modifications?
    2. Why do I have to copy the code to the other site after
    inserting the Flash component?
    3. Why does dreamweaver not do it for me? (it did everything
    right the other time, but now it doen't even work in the previous
    site)
    I feel like I must have changed a setting somewwhere that I
    did not realize would effect this...Perhaps it is a Dreamwweaver
    thing.
    PLEASE HELP!

    It's IE-only behaviour as a result of changes Microsoft made
    several
    years ago to their browser, regarding how Active Content
    (Flash, Quicktime
    etc)
    is handled, after losing a high profile court case.
    http://blog.deconcept.com/2005/12/15/internet-explorer-eolas-changes-and-the-flash-plugin/
    Background:
    http://en.wikipedia.org/wiki/Eolas
    See also
    http://www.adobe.com/devnet/activecontent/
    If you're running Dreamweaver 8.0.2/CS3, the fix is already
    built into DW's
    interface.
    If not, try
    http://blog.deconcept.com/swfobject/
    If you want to use Flash for navigation, consider this -
    1. Some people don't have Flash installed - what do they do?
    2. Search engines don't parse Flash links - your site will
    not be spidered
    3. Screen assistive devices don't parse Flash links - what
    will those users
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    4. DW cannot maintain links within a Flash movie, so if you
    move or rename
    a linked file, your navigation will break - what will you do?
    It's usually a very bad idea for these reasons...
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    ==================
    "South Beach" <[email protected]> wrote in
    message
    news:[email protected]...
    > Without modification to the code...the component is
    there but it needs to
    > be
    > clicked on before I can navigate the site. Should
    Dreaweaver not know how
    > to
    > properly insert the code necessary allow the flash
    component to view
    > properly?
    > What am I missing?
    >
    > I have been able to find a work around to my problem but
    surely it is not
    > what
    > everyone out there is doing. If so...Dreamweaver or
    Flash has a serious
    > bug!
    >
    > I created a site a while back and everthing worked fine.
    So I copied some
    > code from that site to fix the new one. However even
    after copying the
    > code I
    > still have to modify it to make it work..(the
    modifcations are obvious.)
    > This
    > is suely not the way it is done all the time.
    >
    > I have three questions:
    > 1. Why did everything work fine with the first site with
    no
    > modifications?
    > 2. Why do I have to copy the code to the other site
    after inserting the
    > Flash
    > component?
    > 3. Why does dreamweaver not do it for me? (it did
    everything right the
    > other
    > time, but now it doen't even work in the previous site)
    >
    > I feel like I must have changed a setting somewwhere
    that I did not
    > realize
    > would effect this...Perhaps it is a Dreamwweaver thing.
    >
    > PLEASE HELP!
    >

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