Missing background in PDF

I'm working on a Mac Pro w/Mountain Lion and CS6 Design Premium. I created a business card with a bleed background in ID CS6. I used File/Adobe PDF Presets - PDFX1-a to make a PDF for offset printing. When it displayed the background was not visible. It's there, I can see it in the Finder thumbnail and I can see it if I use my PC running Pro 9; it also prints.
There was a thread from 2010, 641433, that discussed this problem - many people responded but no answer. It's back! I just had a client bring in a PDF for printing and the background did not display but it printed fine.

Gilad, after having this problem on the forum for 6 months you don't have an answer?
IMMEDIATELY after installing Reader the problem stopped. I don't need to mind whip a problem I want it solved. You may be correct as I don't have the problem on my PC and never did on my Mac before v11.x.

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[discussion moved to Creating, Editing & Exporting PDFs forum]

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Missing background in PDF

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