Missing field info. after created by copy Customer
Dear Experts,
Found a problem relevant to creating by copy Customer using XD01. After extending Co. Code & Sales Area Data for the same Customer with ref. to another Co. Code & Sales Area, found that info. of a field "Prev.acct no. (Previous Master Record Number)" under "Co. Code Data - Account Mgt - Reference data", and Partners under "Partner Functions" of Sales Area Data could NOT be copied. Is it a standard SAP logic ? Could you advise reason for this ? Besides these, any other field(s) also CANNOT be copied after creating by copy Customer ?
Many Thanks,
KH Fong
Hello KH Fong,
"Prev.acct no." issue:
The "copy with reference" is a SAP functionality that allows you to quickly create customers master data. Anyway not all the fields will be copied into the new target master data. Even if You create a customer with reference and all the information will be reported into the new master data.
EXAMPLE:
- In Accounting info screen: ALTKN (Previous Master Record Number) or PERNR (Personnel number) are not saved.
- In Payment transaction accounting screen: LNRZB (Account number of the alternative payee) or ZAHLS (Block key for payment) are not saved.
- In Correspondence accounting screen: ZSABE (Clerk at vendor), TLFNS (Accounting clerk's telephone number at business partner), TLFXS (Accounting clerk's fax number at the customer/vendor), INTAD (Internet address of partner company clerk) or KVERM (Account memo) neither are saved.
Other fields as Reconciliation account, interest calculation indicator, terms of payment and so on should be reported into the new master data.
"partner function" issue:
Usually the partner functions, that are mandantory in a partner determination procedure are copied for the customer into the new sales area.
You need to check if the relevant partner functions are set as mandantory partner function in the partner customising:
- Transaction VOPAN
- Select 'Cust.Master' -> Button 'Display'
- Mark the relevant partner determeination procedure, that is
assigned to the account group used, and double-click 'Partner
Functions in Procdure' in the navigation on the left side
- Check which partner functions are marked as 'MandFunction'
These are the partner functions, that are copied.
Hope above information is helpful.
Best regards,
Crystal Lin
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