Missing/Hidden fonts after creating a package

Question

Hello,
Our graphics department connects to a Lion server with Font Explorer so all the fonts are centrally located. When creating a package in indesign they can see the selected fonts but after the package has been created the fonts that are on the server are missing/hidden in the package and the fonts that remain are ones that are installed locally on the iMac's. Any idea what would be causing this?

Answer 1

Hey sdumire - thanks for posting here. My colleague and I ran into this exact same bug with FontExplorer only today, and you've saved us a lot of time troubleshooting.
The following is the temporary solution we're using until Linotype actually resolves it:
1. Create a folder on the desktop called Packaged
2. Create a shell script called UnhidePackagedFonts.sh with the following contents:
     #! /bin/sh
     # This script 'unhides' packaged fonts hidden by Linotype FontExplorer Pro
     chflags -R nohidden ~/Desktop/Packaged/
3. Drop this shell script into the local script folder for an affected Studio operator - ie ~/Library/Scripts
4. Launch Automator, create a new Folder Action called UnhidePackagedFonts and set the Folder Action receives files and folders option to the Packages folder you created on the desktop in Step 1.
5. Add a Run Shell Script step per the Automator screenshot below, entering the path to the shell script you created in Step 2:
6. Save the Folder Action, and quit Automator.
Now when the studio operator packages a job, she can just export it to the Packages folder you created on the desktop. The previously hidden fonts will automatically 'appear' after a few seconds.
Whilst this workaround does involve a few (very, very easy) steps, it has the advantage of not requiring the operator to manually drop the package onto a script after each package export from InDesign.