Missing Mail VIP folder

Mail is now missing the VIP folder along with the sub-items listing my VIPs. Anyone else have this problem? Just updated to 10.10.3 supplemental upgrade.
Thanks in advance.
Bob

Try re-indexing the mailboxes. This can take awhile if you have a lot of mail.
Reindex messages Mavericks/Yosemite

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WHY DOES MY EMAILS KEEP REPEATING IN VIP FOLDER IN MAIL APPLICATION?

WHY DOES MY EMAILS KEEP REPEATING IN VIP FOLDER IN MAIL APPLICATION? I AM USING MOUNTAIN LION 10.8.5. I HAVE LINKED MAIL WITH MY GMAIL ACCOUNT.

Hi rignald,
If you are having issues with the VIP mailbox in Mail, you may find the following article helpful:
Mail (Mountain Lion): Make a sender a VIP
http://support.apple.com/kb/PH11728
Regards,
- Brenden

Some of my emails are missing from the VIP folder on my iPhone 5

I know they are in my inbox but they don't show up in the VIP folder. I'm using Yahoo mail and I don't have any filter set on these emails.Any idea on how to fix this?
Thanks!

Maxine,
With the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
The Creative Cloud Files app contains logic that supports the use of multiple Adobe IDs. This allows you to sign out of one ID and in to another, but keeps your Creative Cloud content separate. When you sign out and change IDs, the app moves the previous Creative Cloud Files folder and it's contents and appends it with the previously signed in ID (User@AdobeID). It then creates a new main folder and starts to sync content of the new ID.
The bug which I mentioned previously occurs, as the app believes an ID switch has taken place and as such, moves the current Creative Cloud Files folder and tries to append the previously signed in ID. As no switch has actually taken place it manifests as (Unknown). The app then creates a new main folder at syncs down the data.
Essentially what you end up with is a Creative Cloud Files folder with your newly sync'd data and a Creative Cloud Files (Unknown) folder that contains duplicate data.
This occurs once, after the last update completes.
The fix is to simply delete the Creative Cloud Files (Unknown) folder.
I would advise that you ensure you have no pending edits that you may have made offline and that you check the contents of the new, main Creative Cloud Files folder contains everything you expect it to. If not, check the contents of the Creative Cloud Files (Unknown) folder.
If there is still a discrepancy with your data, you can check on creative.adobe.com to confirm your data is there.
If you have any further problems or questions about this particular issue please email [email protected]

Missing mail after restoring mail profile folder

Hello,i had problems with my sent folder and had to restore my profile folder to a 3 day old copy,but after that my inbox is missing mail for 16 days, the mail is extremely important as it contains all my orders and working material and i need a way to recover it. Please help me! Right now there is no previous version of the folder to restore once i open its options,neither on the inbox file, what do i do now?

restored what and how is the first question. If your talking about windows restore I am out of here. That is a Microsoft mess I want nothing to do with.
The only constant I can suggest is right click the folder in Thunderbird, select properties and then the repair button to force a reindex of the mail store.

VIP folder vs. Smart Mailbox Folder - Why won't they behave similarly?

My poorly formatted question is this. Why in the VIPs folder you can view ALL the emails in one view from the people you add to this list when you click on the root VIPS text...HOWEVER...when you create a Smart Mailbox Folder like "Employees" and then add people to that list, you can't see all the emails from everybody in one view when you click on the root Employees text. You have to individually select employees from the pull down list to see their emails.
I thought this used to work fine with Lion. Maybe I'm missing something here?
Also, another weird and annoying little bug is that when you add Employees to your favorites bar and then select one of the employees from the list, the text in your favorites bar changes from "Employees" to "Employees - John Doe (24)" and doesn't let you revert it back to the simple Employees root text unless you drag it off the favorties bar and then re-add it. Very annoying.
Anyone else having the same problem?
Thanks!
jacobe

I am using gmail. So not really sure. I deleted almost everything in both the Macand Gmail mailboxes. And today they are back again...

Missing mail from archive

Missing mail from keep & archive in hotmail . Ditto in archive & POP outlook ....disappears before my eyes .
has done for over a year

Did the folks or this person at the "genius bar" also recommend that you create or update your backup before performing an Archive & Install?
If not, a "genius" he ain't.
The mbox filing structure used with Tiger Mail is significantly different than the mbox filing structure used with previous Mail.app versions under Jaguar and Panther.
Tiger Mail stores each message contained in a mailbox as a separate file in .emix format located within the Messages folder for the mailbox. Although you can import Jaguar and Panther mailboxes to Tiger, the mbox format used with Tiger Mail is not backwards compatible or interchangeable with Jaguar or Panther Mail without taking an additional step first. The reason you are seeing the old messages available before and up until the time you upgraded to Tiger is because you didn't delete the left over content package files used by Panther Mail and one of these files contains all messages messages and message attachments which are not automatically deleted after the conversion process to the mbox format used with Tiger Mail is completed.
Using the Finder, go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account). Within the account named folder is there an INBOX.mbox file and/or an INBOX.mbox named folder and the same for the other mailboxes (mboxes) within the account named folder?
Tiger Mail.app mboxes at the Finder level are folders and each folder contains a Messages folder which stores each message contained in the mailbox as a separate file in .emix format.
Jaguar and Panther Mail.app mboxes are .mbox files only, not a folder.

Exchange 2010 - missing mails moved by rules / strange problem

Hello,
one of our users has a pretty strange problem.
First of all, he has 12 rules (11 server-sided plus default for removing categories) and a HUGE folder-tree for about 1.5 years.
His tree looks like:
Inbox
-A
--1
--2
---a
---b
--3 Newsletter
--4
-B
--1
--2
--3 Newsletter
--4
...and so on for 192 folders
Other Stuff
-A
--1
--2
... and so on for 80 folders
Since this week, he complains about missing mails.
While investigating this problem, everything looks fine at first. Mails are stored to his mailbox successfully.
Later we found out, that he has rules to move incoming mails to his "--3 Newsletter" folders depending on sender (and no further processing) and was looking for exactly those mails.
But the mails were not visible in the target folder and neither in the inbox folder.
Using the search function on inbox, I was not able to find the mails. After checking the box for all subfolders, the mail was found. Hovering the mail I was told, that it is in the target folder - where for sure it wasn't.
Opening the mail from the search result and clicking on [File], "Inbox" was displayed as the current folder.
After re-running the matching rule, the mails were visible in the target folder. This worked for yesterday. New mails were moved successfully.
And today, we have the very same problem again. And again, I can quick-fix it by re-running the rules.
As I can see and "fix" this on his machine and on my admin machine, this can't be any local problem.
Any hints or solutions for that?
Our Exchange version 14.3.123.4
(Gosh, this input field is a huge pain in the ass! Why the hell does it automatically uppercase some words?)

AdminDisplayVersion : Version 14.3 (Build 123.4)
Where can I see which RU this is?
Outlook on his machine is configured with cache-mode, Outlook on my admin machine is configured for online-mode only
The Rollup installed (if any) is not shown in EMC or EMS.
See:
Dude, where's my rollup?
Martina Miskovic

VIP folder doesn't show emails on Mavericks

My VIP folder doesn't show any VIP mail in my inbox. They're there but VIP folder doesn't work. I've no rules in Mail.app or in iCloud. Re-building or re-indexing doesn't work. I can access to the folder, but it's empty. I've my Mac fully updated. It works on my iPhone, but not on my Mac.
Help!?

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

Attachments in Mail Downloads folder

I found a folder Home>Library>Mail Downloads which was loaded with about every attachment I have ever received using Mail. I was trying to figure out why. In Mail prefs, there is an option to select a folder, I have chosen Home>Downloads pretty much which is also default for my browser. The action is set to remove unedited copies when message is deleted. I'm confused because it looks like the Destination and Action are independent. When I have an attachment, if I click "Save" it populates the selected path to the "Downloads" folder. If I open that attachment, it seems to populate the Home>Library>Mail folder.
What controls the opened attachments form populating this, somewhat, obscure folder?

Hi,
Attachments to messages are actually stored in the mailbox along with the message text. It is when an attachment must be opened with another application, such as a Word document with Word, that the attachment is also placed in the Mail Downloads folder. There it can be used and edited by the application used to open it, and from there can be returned as edited to the sender or to others.
There is no reason files must permanently stay, but if you edit or otherwise alter files that have been attached, then you must elect some place to keep them for your own use.
You will note that in the Mail Preferences/General there is also a selection regarding when to remove files from Downloads folder if not edited. Any file that is not edited need not remain in the Downloads folder since it already exists in the mailbox with the message it came attached to.
Image files, since they can be opened directly in the Mail window, by Mail, do not go into the Downloads folder, but if any were opened from the message, with say, Photoshop, then that image file would also be sent to the Downloads, temporarily.
Ernie

Quick Look copies attachments to Mail Downloads folder!

Holy maloly, I just discovered why my MacBook Pro was slowly losing disk space! Every time I use Quick Look to check an attachment in Mail, a copy of the attachment is placed in the Mail Downloads folder of my user Library. My writing work entails quickly looking at lots of very large attachments and e-mailing estimates to clients. Quick Look has been a great time saver for this. Nice being able to stay in Mail and not have to open Word to examine the job. But I don't need all these additional copies taking up space on my hard drive. As far as I know, Mail is the only program that does this.
Is there any way of telling Quick Look to NOT make copies of Mail attachments?
Thanks!

Hi,
Attachments to messages are actually stored in the mailbox along with the message text. It is when an attachment must be opened with another application, such as a Word document with Word, that the attachment is also placed in the Mail Downloads folder. There it can be used and edited by the application used to open it, and from there can be returned as edited to the sender or to others.
There is no reason files must permanently stay, but if you edit or otherwise alter files that have been attached, then you must elect some place to keep them for your own use.
You will note that in the Mail Preferences/General there is also a selection regarding when to remove files from Downloads folder if not edited. Any file that is not edited need not remain in the Downloads folder since it already exists in the mailbox with the message it came attached to.
Image files, since they can be opened directly in the Mail window, by Mail, do not go into the Downloads folder, but if any were opened from the message, with say, Photoshop, then that image file would also be sent to the Downloads, temporarily.
Ernie

Changing "Mail Downloads" folder for attachments

It seems in Leopard Mail, when you double click an attachment to open it, it is temporarily saved to ~/Library/Mail Downloads. This is in contrast to (I think) Tiger, where it would be saved to the Downloads folder set in the General preferences. There is still a setting for the Downloads folder in the General preferences, and according to the help window, it is to "Specify the folder in which to temporarily save attachments you open from a message". To me, that means the same as the Tiger behavior. However, if I change this preference to, say, "Desktop", it seems opening an attachment (not explicitly saving it) still saves it to the ~/Library/Mail Downloads folder, not the assigned folder. Is this the correct behavior? If so, the help window is misleading. Personally, I would like the option to change this folder, although I suppose there are workarounds such as changing the Mail Downloads folder to an alias of the desired destination folder.
thanks.

Ok, so much for that clever workaround. Doesn't work, Mail just throws up an error and refuses to save the attachment. Any other ideas? I just want Mail to auto-save opened attachments onto the Desktop, in case I forget to explicitly save it, and so I don't have to root into subfolders to find it.

How to (successfully) change Mail Downloads folder?

Hi,
I've been trying to wrestle with my Mail Downloads folder location without success, so I thought I would ask.
I dislike having a separate "Mail Downloads" folder because stuff accumulates endlessly there. The default Mail Downloads is at ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads. Here's what I have tried:
The obvious: change "Downloads folder" in Mail prefs. No matter what I choose, the files are still downloaded to the default folder.
I removed ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads and made it a symlink to my ~/Downloads folder (where I'd like to put everything). This causes opening attachments from Mail to hang (I have to save them first, and then open from the saved location). I get these messages in Console (in this example, trying to open an attachment named "Manual.pdf", and PID 56818 is the Mail app):
9/13/12 11:52:29.707 AM CoreServicesUIAgent[56818]: Quarantine resolution refused to pid 56809 because it is not allowed to read /Users/a10022/Library/Containers/com.apple.mail/Data/Library/Mail Downloads/Manual.pdf
9/13/12 11:52:29.000 AM kernel[0]: Sandbox: sandboxd(56817) deny mach-lookup com.apple.coresymbolicationd
9/13/12 11:52:30.221 AM sandboxd[56817]: ([56809]) Mail(56809) deny file-issue-extension /Users/a10022/Downloads/Manual.pdf
9/13/12 11:52:30.238 AM sandboxd[56817]: ([56809]) Mail(56809) deny file-issue-extension /Users/a10022/Downloads/Manual.pdf
9/13/12 11:52:30.253 AM sandboxd[56817]: ([56809]) Mail(56809) deny file-issue-extension /Users/a10022/Downloads/Manual.pdf
Any thoughts? The symlink trick was working fine in Lion and before, the trouble started with the upgrade to Mountain Lion.
Thanks,
--Diego

Hi,
I have spent quit some time on this and there is no decent option to do so. Mail is a buggy product since it ignores the default preferences. Old tricks with the symbolic link don't work. Most likely because Apple wants you to look at all the nice inline attachments in stead of treating them as a real attachment. Just like they do in their commercials.
I found some posts on how to move it to another disk but that was not my goal. So in the end, there was only one option left for me and that is to just make it a faourite folder in my finder so I can at least review it daily to clean it up.
Sorry for not having a desent fix but this works for me.
Good luck!

Mail Downloads Folder

Hiya
I was wondering what the mail downloads folder actually does. I know there is a clue in the title but what I mean to say is this.
1 - Does the mail downloads folder contain all attachments to emails OR
2 - Does the mail downloads folder contain files opened directly from Mail?
I want to know if I delete all the 112mb of files in this folder will I delete the attachments in the emails themselves? Will the attachments still be there for saving elsewhere?
If someone can enlighten me it would be great. Thanks
Mike

You are very right, the help file contained the advice below. I think I will make the suggested changes and get the program to delete the items in the folder on exit. Thanks for the tip it was very useful.
Setting the location for attachments that you open in Mail
Files attached to (or enclosed in) an email message are stored as part of the message. Since attachments are part of the message itself, they are usually deleted when you delete the message. You can save separate copies of attachments by clicking the Save button in the message window.
Mail also temporarily saves an attachment as a separate file on your computer when you open the attachment by clicking it in the message. The file is saved in the Mail downloads folder, located by default in the Library folder of your home folder.
iMac (Intel) Mac OS X (10.4.9)

Music files missing/hidden in folder on network hdd

Hi all,
I have setup my home net work with a iMac (mountain Lion) backed up by a TimeCapsule and at the back of the TimeCapsule I have a 2TB networked external HDD. My iTunes library is located on this HDD, I take care not to start up iTunes before this networked external HDD has propoerly mounted to avoid any conflicts with links to my itunes library files and folders.
The other day I noticed a few missing files (the dreaded exclamation mark !), not too bad a figured, I located a few manually but reached some that does my head in...... Out of the whole album there are two files "missing", the other ones play as they should. When I try and locate the missing files the folder comes up empty.....
I have even checked the songs that do play in the same album....they dont show up either, even though they still play in iTunes (yes, they are all located at the same location). The album was originally ripped from a CD and I don't use iTunes Match or Genius.
I have tried to find the files by:
1."open in finder" - files missing / whole folder empty
2."through finder and located the drive and folder" - files missing / folder empty
3."copy file location from "get info" and paste into "go to folder" - the file temporarily appears in the finder window but dissapears shortly after / folder yet again empty.
4. I check the folder "get info" from my finder and it says "zero bytes"
5. I can't use Search because its on an external HDD and there fore not indexed
6.I have tried to copy the folder to the desktop but still shows empty....
7. I have tried to "organise" my library, still no change.
What the..xxx..is happening..?
From what I can gather, the files are actually there but not visible through the finder window (even though the folder appears to be 0 bytes).
The problem being that I can't locate my missing files because I cant see them any more......
Am I missing something (like show hidden folder on a Mac) or has it got to do with anything else...? How can I fix it..? I have found posts that relate to windows users forced their W7 to show hidden folders but nothing yet on Mac.....
Help.
//Fred

I was lucky to be able to use a PC, that after trying numerous times actually read the external hdd, I quickly copied all files over to a backup hdd and recovered all files. After that I ended up in contact with Western Digital about the incident and they recommended to completely erase (7-pass erase) of the hdd, which ended up taking over 5 days to do. They gave me no reason as to "Why" it would have happened but if I erase and reformatted of the hdd and the problem reoccurred they recommended to get the unit replaced.
I was lucky to recover all my files.....keep trying on different computers if you can, and copy what you can get hold of. The 7-pass erase will delete pretty much every trace of information on the hdd with no chance of recovery.
So far since the incident its been running ok but I not longer trust the hdd to be stable. Not a simple nor quick process / solution I'm afraid.
Good luck!
Once you have recovered your files (or as many as you can get hold of) and ready to erase the hdd:
(THIS WILL ERASE ALL YOUR DATA, MAKE SURE YOU HAVE A BACKUP BEFORE PROCEEDING)
Connect the drive directly to the Mac, open Disk Utility.
Select the drive and click on the "Erase" tab Select the "7-times zeros" to completely erase the drive.
Once the erase have completed format the drive to your selection.

Mail VIP list not showing "all VIPs" or useable in Smart mailboxes

Hi there,
I thought I'd give the Mail app a go again in Yosemite after abandoning it when it all went horribly wrong in Mavericks.
I can't get the VIP list to work properly though. I have VIPs and I can open the VIP list to select an individual VIP (I have about 50) but I want to click on the main VIPs label to see mails from all VIPs. Specifically, I want to limit to the view to Inbox Only, so I can see all messages from any VIP that is currently in my inbox. The problem is, no mail shows when clicking on the main VIPs label, only when I click on individual VIP names. Also, if I create a Smart mailbox, using Sender is VIP, nothing works (no mails are found). I can still select multiple individual VIPs out of the list and that will show them all, but it's a pain and just doesn't seem like the right thing to do. in iOS, tapping on the VIP inbox, lists all mails from VIPs, why not on the mac too?
Anyone else having the same problems?
As a further clue. When you click on one mail box to another, the list of mails instantly changes to show the mails in the new mailbox. This is true if you click from an individual mailbox to the 'group' one. But, if I click from any mail box (that is showing mail) to the mail VIPs group, then the mails from the previous mailbox are still shown, ie the view doesn't re-fresh. I have to click on the main VIPs tab twice to get the mail list to refresh (which then refreshes to an empty list due to the problem above).
This is driving me mad!

I have worked this out for myself and fixed the problem.
It's down to a bug in Mail (or possibly Spotlight). I had a VIP with an apostrophe in her email address which Mail wasn't handling properly and it was causing the search query to fail. Removing that contact from the VIP list fixed my issue.
Technically, what's happening is that the code wasn't "escaping" this special character and that was causing a syntax error in the search query.

Missing Mail VIP folder

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