Missing query in MSS  (NWBC)

Hi
The query "Working Time approval" as seen in MSS powl is missing only for a specific user but visible for all other MSS users....checked the profile/roles but seems to be in sync...can i have inputs for other places to look and how to troubleshoot this issue:

Can you check if the below standard roles are assigned
1. SAP_EMPLOYEE_ERP
2. SAP_EMPLOYEE_ERP05
3. SAP_HR_HAP_MANAGER
4. SAP_HR_PA_HR-MANAGER
5. SAP_HR_PA_MANAGER
6. SAP_HR_PA_US_HR-MANAGER
7. SAP_BC_UWLADMIN_USER
8. SAP_BC_BMT_WFM_UWL_ADMIN
7. SAP_BC_UWL_SERVICE
Thanks!
Anil

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