Mistakenly Added Creative cloud.able to stop paying and just use Acrobat pro. Why must I renew??????

I mistakenly added creative cloud. I was able to stop paying and go back to Acrobat pro but now It won't allow access without renewal of Creative Cloud.????WHY???

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Similar Messages

  • How do I install creative cloud when application manager opens and just sits there?

    I have downloaded creative cloud but when I double click on the icon, application manager opens and just sits there, advising me what apps can be installed or try; how do I get creative cloud installed

    attach a screenshot of your cc app if you are unable to click an install button, http://forums.adobe.com/message/4209263#4209263

  • Recently installed Creative Suite 6 and am using Acrobat Pro.  Suddenly it crashes and now it won't start.  I installed the current update but still not.  This happened before, in 2012, and was finally fixed.  what do I do?  Duncan

    Hi all,
    My recently installed (Windows 8.1) Acrobat Pro (part of CS6) suddenly stopped working - now it won't start.
    This happened on Windows 7 in 2012 and was eventually fixed.
    Any advice on what I should do?  [I can't find where to post a question to the adobe help people]
    - Duncan

    Well, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
    Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
    Thanks
    Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
    Message was edited by: Euain_ *add-on*

  • Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud.  For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to

    Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud.  For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to open Photoshop unless I sign up/pay.  I'm quite confused?  I really NEED to have access to Photoshop ASAP.

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Download of adobe creative cloud desktop always stops with error code 207. Trying for 6 hours now. What now?

    Hi.
    I started a Creative Cloud abonement and try to install applications. But the download of the "adobe creative cloud desktop" always stops with error code 207 (No answer from server, try later). I am trying for 6 hours but the problem is still the same. What can I do?
    Thank you,
    Heiko

    Errors 201 & 205 & 206 & 207 or several U43 errors
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why did my Creative cloud desktop app stop working!

    Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work!  Sending me around in circles! Very frustrating and annoying!

    Not sure on the error message!  OS yosomvite 10.10.3.
    my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
    help....

  • How do I get Creative Cloud.app to stop asking me for my old email address ?

    How do I get Creative Cloud.app to stop asking me for my old email address that I do not have access to? I have reinstalled it several times and it stills asks for it! I spent several hours on Chat and my help specialist logged off before I had an answer to this issue. I'd prefer not to delete all of my files and apps associated with the CC suite. But I cannot update my apps without the panel letting me log in

    OKay I finally found the answer- for some convoluted reason, you need to sign out from with an app from the help menu- Why is there not an option to signet on the app Panel?

  • If I buy Creative Cloud do I still pay for each program.  Adobe Acro asking for payment.

    If I buy Creative Cloud do I still pay for each program.  Adobe Acrobat keeps asking for payment.

    There is now a Creative Cloud forum which is probably a better place to get an answer:
    http://forums.adobe.com/community/creative_cloud

  • Can I purchase a Creative cloud license in Hong Kong and assign for our China staff use? if no how can I purchase / use the creative cloud in China?

    Can I purchase a Creative cloud license in Hong Kong and assign license for our China staff use? if no how can I purchase / use the creative cloud in China?
    thank you!

    You should be able to find some information : Other ways to buy | Resellers | Adobe Hong Kong
    View the latest list of countries where Creative Cloud is available for individuals, teams, and small businesses. Enterprise customers should request a consultation.
    We’re working to make Creative Cloud as widely available as possible and will share more details about country availability over time. While individual membership may not be available in your country, you may be able to purchase a team membership through a global Adobe reseller.
    Creative Suite 6 products are also available for purchase. Learn more ›
    Creative Cloud Help | Creative Cloud / Common Questions
    Regards
    Rajshree

  • Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

    Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

    PS is part of the photography plan, so your single app plan is redundant.
    Mylenium

  • I need to delete Creative Cloud software from my PC and install on a new iMac.  What do I do first?

    I have had a Creative Cloud membership for several years and have installed all the related software on my PC.  I recently purchased an iMac and will be decomissioning my old PC.  What steps do I need to take to deactivate and unistall the software on the PC so I can install on the iMac?  I will be wiping the C drive in the old PC when I have moved everything I need to the Mac.
    Also, I will be installing Parallels on my iMac and installing Windows 7 Ultimate as well, so the I can install Windows only programs I use that are not available for the Mac.  Are there any Windows versions of the Adope Create Cloud software that don't have a Mac equivalent?  Does it matter if I use virtual vs. bootcamp?
    Thanks!
    Scott

    Scott if you are trying to install the Adobe Creative applications included with your Creative Cloud Membership then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Creative cloud quit, says "download again" and still no joy, same message.  Camera raw gone, Existing Lightroom and PS-12 won't talk.  What's up?  Looks like Creative Cloud trial botched up something. iMac

    Creative cloud quit, says "download again" and still no joy, same message.  Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk.  What's up?  Looks like Creative Cloud trial botched up something. iMac
    Tried a number of "fixes" from blogs.  No joy.  Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload.  Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site.  Hmm.  Round and round we go.  How do I get off of this loop and get my Adobe Lightroom and PS working fine again?  Whole episode started after loading CC and then PS said it didn't have Camera Raw.  Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available. 
    Looking forward to cleaning everything off and starting over!!  Any input gratefully accepted and I will NOT be trying CC again.  I am sure it is just fine, just not for me, now. 
    David Balcaen

    I forgot to write down my computer specs:
    iMac 27 Mid 2011
    2.7 GHz Intel Core i5
    4 GB 1333 MHz DDR3
    AMD Radeon HD 6770M 512 MB
    OS X 10.9.2

  • In Adobe Creative Cloud, I go to Apps and I get the error message undefined and I cannot download anything, I am using windows 7 64 bit.

    I am using Adobe Creative Cloud, I go into Apps and I get the error message undefined.  I cannot download anything.  I try to refresh application, nothing.  I can even see what I downloaded previously.  I am using windows 7, 64 bit. 
    This worked fine for me for until this morning. 

    I am on an hp experiencing a similar issue e.g., Creative cloud download error 'undefined'. On an hp. screengrab attached.

  • How To Uninstall Photoshop CC (2014) from Creative Cloud (not listed in Program and Features)

    My membership for Creative Cloud has expired and I want to uninstall Photoshop CC 2014 from my system.
    The ONLY Adobe application listed under 'Program and Features' (Windows 8.1) is the Adobe Creative Cloud, however when I uninstall that all the Adobe Photoshop and Bridge system files remain. When double clicking on photoshop.exe (C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\photoshop.exe)  I get the Creative Cloud 'Renew your Subscription' screen.  After then rebooting and reinstalling the Creative Cloud Desktop, it shows that Photoshop CC, Photoshop CC (2014), and Bridge CC are installed and are all 'up to date'
    I have searched everywhere on my system for photoshop uninstall files without success.
    Please advise how to delete/uninstall all applications installed by Adobe Creative Cloud when the applications are not listed in the Control Panel 'Programs and Features'

    Thank you for the link. I don't want to sound rude, but I said the programs installed by Creative Cloud Desktop are NOT listed in Windows Control Panel's  'Programs and Features'. The link provided is useless.
    The only Adobe software listed under 'Program and Features' ('Add or Remove Programs' for Windows XP users) is the Creative Cloud Desktop program itself and when uninstalling that, it does NOT uninstall Photoshop CC (2014) or Adobe Bridge CC. When selecting uninstall for Creative Cloud, no Change options are provided to remove Photoshop CC. Uninstalling Creative Cloud Desktop leaves all Photoshop and Bridge system files intact.
    Again, I want to uninstall Photoshop CC that was installed by Creative Cloud Desktop and is NOT listed under Program and Features.

  • Why among plans of a subscription of Creative Cloud there is no user option of a subscription? Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running appes? Thanks.

    Why among plans of a subscription of Creative Cloud there is no user option of a subscription?
    Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running apes?
    Thanks.

    there is the complete plan, Creative Cloud pricing and membership plans | Adobe Creative Cloud

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