Modeled Deadline monitoring is not working

In workflow i have used modeled Deadline monitoring for the task, in modeled branch i put a send mail step
in that branch that is working fine. once the deadline is reached that workitem is not disappearing from users inbox and modeled branch is working fine , what could be the problem please suggest me.

Hi,
Refer below link and fix it
[Link1|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/303617cf-73dd-2a10-c993-cc6303585176] [Link2|https://wiki.sdn.sap.com/wiki/x/EwEqB] [Link3|https://wiki.sdn.sap.com/wiki/x/fQDDAw].
Regards,
Surjith

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Deadline monitoring is not working

HI,
i had requirement to change the text displayed in the decision step type. I copied that task using pftc and changed the description and i replaced the new task number with old one. the deadline monitoring is not working for the new task .
Please anybody have idea about why deadline is not working for the new task ?
advance thanks
regards
paveee

Hi Praveen,
Deadline is failing only for this workflow? Or is it failing completely in the whole system. Just create a small dummy WF with a standard decision step (or some acitvity) with deadline monitoring activated and see if it fails there also.
<b>If deadline monitoring is failing in all workflows</b>
Can you just check whether the scheduled report RSWWDHEX are executing properly. You can check it in SM37 for user WF-BATCH. Also check in ST22 if there are any dumps for report RSWWDHEX (for user WF-BATCH).
<b>If deadline monitoring is not failing in other workflows</b>
In your activity where you have put your cutom task goto the "Outcomes" tab an check if the outcome for your deadline monitoring is "Active" (This may not change but just have a check)
Also can you let us know what are the steps that you are using in your modelled outcome? Just suspecting if the first step in your modelled outcome is going to error (which is not displayed in log).
Thanks,
Prasath N

Dead Line monitoring is not working

Dear Friends ,
I have the belwo issue in my workflow . Deadline monitoring is not working in my workfloow.
Details of the Issue : --
I have a Dialogue step in my workflow , which sends workitems to the user .
Once workitem has cometo the user's SAP inbox it is in ready status . The user has not taken any action on that .The time perido mentioned in the " LATEST END" is 2 minutes , so the workitem should show " The follwoning deadline was missed latest end " for that workitem in theuser's sap inbox .
But this is not happening .
I have used this deadline monitoring concept many times , but i do not know wht is happening here .
Can any body please help me on this to sort it out .
Reagards
Prabhudutta

Hi Prabhudutta,
I think you have done all the necessary steps!
In such case what I feel the problem could be because of some minor thing that we might be missing...
Can you please check the below link and confirm if you have followed all the steps that it states:
http://****************/Tutorials/Workflow/DeadlineMonitoring/DM1.htm
Hope this helps!
Regards,
Saumya

Modelled Deadline Monitoring - Solution for the same

Hi All,
I have a requirement where i need to use modelled deadline monitoring. My requirement is that when a work item is sent to a specific group. If that group does not respond to the work item in 3 days i need to send an escalation mail to that group and their superiors. After that i need to send the escalation mail every day till the work item is not executed.. How do i acheive the same using modelled deadline monitoring and do i need to make a user decision for ths task or is it possible to do the same without that.
Awaiting your reply shortly.
Regards,
Lailu Philip.

Hi Philip,
I have an idea. But I dont know how much its is good. After 3 days, mail has to be send to the approver. Then make a one background method, In method write a code to append the workitem number into a custom table.
Now create one zprogram, and read the workitem ID from the custom table. Then find the work item status using table SWWIHEAD. Then write a condition, if the status is ready then send a mail to the user using the FM 'SO_NEW_DOCUMENT_ATT_SEND_API1. This whole logic will be in your zprogram.
Then schedule one job and assign this program to that job. So it will run once per day and find the work items with status ready and it will send the mail to the correcsponding User.
Finally you can delete the corresponding entry at the Ztable from your workflow.
I think It will work.
Thanks.

Modelled Deadline Monitoring

Hi all,
I have developed a custom workflow and i am using modeled deadline monitoring in the same, the escalation happens properly after the deadline is reached, but the workitem is still visible in the previous agent's Inbox i have activated the processing obsolete option in the outcome tab of the workitem i have also checked the configurations in SWU3 and all of them looks to be fine, can anyone please help me on how to make the workitem disappear from the inbox once the deadline has reached.
Thanks
Saurabh Anand
PS: Points will be rewarded to useful replies.

Saurabh,
1. In the 'latest end' path of the work item insert a process control step.
2. In the Control tab of the process control, for 'function' choose 'set work item to obsolete'.
3. In the 'workflow step', enter the step id for which you have made the modeled deadline monitoring.
When the deadline is reached for the work item, it is removed or 'obsolete'-d and workflow continues through the 'processing obsolete' path.
Reward points if useful.

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http://www.seagate.com/ww/v/index.jsp?name=st95005620as-momentus-xt-sata-3gbs-4g b-500gb-drv&vgnextoid=8ba8576b12b38210VgnVCM1000001a48090aRCRD&locale=en-US
1-800-SEAGATE (1-800-732-4283)

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Modeled Deadline monitoring is not working

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