Modelled Deadline Monitoring - Solution for the same

Hi All,
I have a requirement where i need to use modelled deadline monitoring. My requirement is that when a work item is sent to a specific group. If that group does not respond to the work item in 3 days i need to send an escalation mail to that group and their superiors. After that i need to send the escalation mail every day till the work item is not executed.. How do i acheive the same using modelled deadline monitoring and do i need to make a user decision for ths task or is it possible to do the same without that.
Awaiting your reply shortly.
Regards,
Lailu Philip.

Hi Philip,
I have an idea. But I dont know how much its is good. After 3 days, mail has to be send to the approver. Then make a one background method, In method write a code to append the workitem number into a custom table.
Now create one zprogram, and read the workitem ID from the custom table. Then find the work item status using table SWWIHEAD. Then write a condition, if the status is ready then send a mail to the user using the FM 'SO_NEW_DOCUMENT_ATT_SEND_API1. This whole logic will be in your zprogram.
Then schedule one job and assign this program to that job. So it will run once per day and find the work items with status ready and it will send the mail to the correcsponding User.
Finally you can delete the corresponding entry at the Ztable from your workflow.
I think It will work.
Thanks.

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I have developed a custom workflow and i am using modeled deadline monitoring in the same, the escalation happens properly after the deadline is reached, but the workitem is still visible in the previous agent's Inbox i have activated the processing obsolete option in the outcome tab of the workitem i have also checked the configurations in SWU3 and all of them looks to be fine, can anyone please help me on how to make the workitem disappear from the inbox once the deadline has reached.
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Attachments:
projet.zip ‏13 KB

CrisSTine01 wrote:
hello, I want to use two indicators for the same variable in two different VIs running at the same time
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Modelled Deadline Monitoring - Solution for the same

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