Movie Playback Stops

I had purchased a movie and it will only play 3/4 of it.  Gets to a spot and says will not load.  Can go back to the beginning and watch over but stops in the same spot every time. How do I fix it?

Hello BarbaraJS,
Welcome to our community. The only time that Captivate 1 / 2
should stop at the end of each slide is if you have captured your
screens in Simulation Training, Assessment Training (possibly in
custom mode). Capturing screens in simulation or assessment
training mode will result in Captivate adding click boxes which
will pause the slide until the learner has clicked inside the click
box area and then the movie / project will advance to the next
slide.
If you open your Captivate project and show the Timeline do
you see a click box object on the Timeline panel?
If so then you can either remove each of the click boxes on
the slides that make up your movie / project or you may prefer to
create new Captivate file and from the Recording mode menu choosing
Demonstration mode.
This will then ensure that no click boxes are added to your
Captivate movie / project.
Regards,
Mark

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