Movie purchases start to download, then quit

This keeps happening to me. I buy a movie (to own or rent) on iTunes, watch it as it downloads, then half way through, iTunes freezes up, in fact, my whole computer pinwheels, then I force a restart. When I boot back up, the movie I was watching (and paid for) is NOT in my iTunes library nor is it recoverable. It's just gone. I get a receipt for it, report the problem, then they load it back into my library for me. What's up with that? This ALWAYS happens, by the way. Not most times. If I'm watching the movie as it downloads, half way through, game over!
Thoughts? I'm 100% up to date and am now running 10.7.2, thought this also happened on 10.6.8 as well.

I think TV and Movie purchases are limited to the device that bought them. Seems to me I read somewhere it was a licensing issue. It will work with music and apps but not movie or tv.

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