Movie Rentals: Alternate Languages, close captioning,

Hi there! Just installed an ATV2.
Love the hardware, the form factor, user interface is very nice as well... BUT
* Where do I choose in what language I want to see a movie rental? I am especially interested in the English original track.
* Where does one toggle close captioning and it's language setting?
Does this product only allow me to rent movies in German language in the German iTunes Store? This would be a severe limitation which would force me to return this device to Apple.

Interesting about that extra menu when you press select during the video play.
It seems that Apple used the "hold Select" action to introduce a several options on Apple TV that are not otherwise obvious. For instance, when reviewing the radio stations (under the "Internet" column), I at first thought there was no way to select a radio station as a "favorite", since there was no "add to favorites" option when you start playing a station. But someone on this forum revealed that if you move the cursor over the station of interest, then HOLD the select button, a small window pops up asking if you want to add the station to your favorites!
Will have to try holding select on other options throughout the UI. Odd that Apple doesn't seem to mention this in the documentation.

Similar Messages

Can you get captions on movie rentals from iTunes store,

Some movies are very difficult to understand the audio dialogues. Is there any way to get close captions on iTunes rental movies? Many ofthesame movies are available on cable or satellite and have the captions!

Here's what the support database has on the subject:
http://support.apple.com/kb/HT4613

Most originally english language movie rentals in the Spain iTunes store are dubbed in Spanish and dual audio is not available! ¿Who can I contact to have this problem looked at

I've really cut back on my movie rentals in iTunes because of the lack of language options. It's so frustrating, especially considering that it's something that should be so easy to do!

You can comment to Apple via their feedback page, if you wish:
http://www.apple.com/feedback/itunesapp.html
Regards.

Anyway to watch movies without close captioning?

Maybe its the way I uploaded the dvds but every one of my kids movies we watch shows closed captioning. Anyway to toggle this off?

Turned off all "subpicture" options in dvdfab decryptor to turn off close captioning, but if it is left on is there anyway to turn it off and on on 80gb ipod?

How do I know if a movie or TV show is close-captioned before I buy?

I just bought a TV show that I had already seen on cable. It was close-captioned. So I bought it on iTunes only to find out that it is not close-captioned.
I'm nearly deaf, and don't want to make the same mistake again, but I haven't been able to find a symbol or notation indicating such before buying, and the 'HELP' doc doesn't.
Apple has been very sensitive to varying abilities with Universal Access, etc., and standard listings elsewhere indicate whether or not something is close-captioned, so I'm puzzled. Am I missing something?

iTunes Store: About closed captioning
You should see the CC trademark under the description.
I'm nearly deaf, and don't want to make the same mistake again
I can relate!

Movie Rentals and Purchases on IPad - What's wrong with this?

Bought my very first Apple product...(IPad 64G WiFi only) last week.
I intended to use it just to keep me busy reading, watching movies, playing games, on all the long flights to Europe and Asia that I take.
So yesterday I excitedly set up an ITunes account, and downloaded 4 movie rentals, and purchased one other movie (Angels and Demons). All HD. I just figure I'd let it run all night and I'd see the movies the next morning.
The rentals all appear to have downloaded, and they show up in the videos section. HOWEVER, they are ALL marked "Expires in 17 hours". Never started watching any of them, why are they already set to expire? The rental info section of Itunes says I have 30 days to start watching, then 24 hours after that til they expire.
As for the purchased movie, th it appeared stuck on the "tap to retry" icon, which I did several times, with repeated errors, until the download icon simply disappeared and no sign of the dowload status or the actual movie anywhere.
I DID get billed for all of these. This is like 40 bucks worth of stuff.
Everyone who uses MAC stuff always brags about how great it is, how excellent customer service is, how things just "work", etc.
Color me WAY not impressed. No answers to my emails sent through ITunes help (yes, I checked spam folder) and no movies for my flight to China this weekend.
Any suggestions on things to change to make it work better next time? OR just buy a **** portable DVD player for 400 bucks less than an Ipad?

HI Jeffrey and welcome...
Make certain the time and date are correct on your PC.
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Make sure you are running the latest version of iTunes. http://www.apple.com/itunes/download/
Check the Firewall.
From the Start menu, choose Control Panel.
If the Control Panel is in Classic View, skip to step 4.
On Windows 7 and Vista, click Security; on Windows XP, click Security Center.
Click Windows Firewall.
On Windows 7 and Vista, click Change Settings; if asked for permission by Windows, click Continue; make sure the “Block all incoming connections” option is *not selected.*
Click the Exceptions tab.
Check the iTunes box.
Click OK.
You can report problems to Apple via the iTunes store. Launch iTunes. Select iTunes Store on the left. On the right side of that window select your account name. In the next window click: Purchase History then click: Report a Problem.
More support options here: http://www.apple.com/support/ipad/contact/
Carolyn

My computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

my computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Front Row & DVD close captioning

Will Front Row allow use of close captioning for dvds that do not have subtitles?

I tried this with .srt and Quicktime .txt files, and with movies in .m4v and .avi format. I tried them in iTunes, Quicktime Player, and Front Row. In none of them did the subtitles show up by putting them in the same folder. I downloaded what seems to be the SRT import bundle you're referring to from here:
http://www.versiontracker.com/dyn/moreinfo/macosx/25631
I've also tried opening the videos in Quicktime Pro and adding the text track, but then I can't seem to toggle it on and off in iTunes or Front Row. If I open it in Quicktime Player, I can toggle subtitles on and off by going to the Movie Properties and toggling the checkbox for the Text Track, but it seems like I should be able to get it to actually recognize that text track as a track for subtitles/CC.
I'm sorry if this is moving a bit away from the original question about DVDs and more into the arena of closed captioning for video files in general; I'll create a new thread if need be.
Greg

Ipad movie Rental stopped downloading and said go to Downloads to continue download but can't find the download button

I can't continue my movie rental download after it was interrupted. Can someone help me?

Hi Bts051987,
Thanks for visiting Apple Support Communities.
If you cannot resume or restart your movie rental download, try the following steps.
First, force close the iTunes app:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
From:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Next, follow these steps:
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
From:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Regards,
Jeremy

Close Captions can't see audio from video file

Trying to close caption a video file using Slide Notes in Captivate 5. Inserted Video via Insert>Slide Video, added notes via Slide Notes and checked off cc box. When I go to Audio dialog (Audio > Record > to Slide), my notes show up only as notes, the captions tab is empty. No audio is displayed for the slide (because it is expecting me to record or import some audio).
From what I've read, this audio dialog box is where I synch my slide notes as captions, but I can't see any audio or video synch reference at all -- even duration / frame count would work.
Do I need to import a separate mp3 version of the movie to synch to?
Any suggestions?

I figured it out - typical obvious error on my part. If I'm captioning a MOVIE, I need to adjust the timing via the Video tab, not the audio tab.

How to have close captioning for purchased tv programs

I want close captioning for a downlaoded TV program. How do I do it?

Push and hold the select button on the remote. It will bring up the close caption menu if close caption is an option for that show or movie.

Flash Streaming Video with Close Captioning

Hello,
I am trying to create streaming video using flash. I've
already created the video and encoded as a FLV file.
Two questions:
1. I am currently hosting my streaming video on
Playstream.com. How do I incorporate this video such that when a
user views the content he/she will see a buffer bar loading as the
video plays? A good example is on YouTube.com.
2. I've aready created my close caption file and have it in
xml format. How do I sync my close captioned file with the flash
video?
Thanks in advance.
mdawg

I don't know too much about how to capture both video and
aplication monitoring moves at the same time.
I do however want to warn you about a possible pitfall of
making the presenter's video by recording with a digital cammera in
front of a PC or TV monitor screen.
The video from a monitor screen, taken with a digital camera
comes out full of glitches and flashes. This is present the video
in the monitor, and those used by the recording digital camera to
capture the scenes. It's a synchronization problem and makes the
video very unconfortable to watch.
A wrokaround for this requires expensive and hard to come by
equipment. To work around this, I would suggest to record a video
of the presenter first. Have him or her read the script while
standing or sitting in front of a fixed colored background. This
helps to avoid distractions to the viewer.
Review, edit and decide how you like the presentation video
first. Create the video file, and then you can play it in a 2x2
window on your PC monitor.
Here is where my expertise stops.
I don't know how or if you can then record the screen while
manipulating and recording your application's CAPTIVATE file. Maybe
it's possible to capture both windows at the same time side by
side, but my point is that you need to avoid recording with a
digital camera from a video monitor, it just doesn't look good.
Hope this helps a little.

Close Captioning//Adobe not exporting on line 21

Hello,
My company is attempting to trouble shoot some close captioning issues that seem to occur within Adobe premiere. All source material captioning resides on line 21 (source tape, Quicktime files). We are exporting MXF OP1as files for the playback server through media encoder. Our engineer can look on a scope at the finished file and show us that the captioning is now on line 20 (odd) . We have attempted to run the original capture files (MOV) through mac caption to attach them to line 21. Ill import the SCC files and place them on top of my video, and still the media encoder export moves the captioning to line 20. Our workflow mandates that that caption stay on line 21. The export settings are 720x486//29.97//upper field first. We are using Adobe Premiere CC 8.1
We have a call into adobe support but so far they have not been able to resolve this issue. Figured id post to the forums and see if anyone has any ideas.
Thanks in advance

Thanks Richard,
Update @ Richard M Knight- If you're referring to Lower field first.....The Codec we are using IMX 30 NTSC will not allow the field to be changed in media encoder. Although i can set the field under timeline settings, once its set to the encoder it is not changeable setting, even when creating a preset. Good idea, but we already tried that one in house

HT1657 My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

How do i watch movie rentals i rented on my imac but view on my apple TV

How do I watch movie rentals I rented on my iMac but view on my apple TV?

How do I watch movie rentals I rented on my iMac but view on my apple TV?
Sounded like a good question to me but nobody seemed willing to respond. So... as I had never rented a movie, I decided to test the work flow on one of the $0.99 "specials" found on iTunes. For my test, I selected "Dark House." The 943.5 MB SD movie downloaded in about 8 minutes to the "Store/Downloads" area in the iTunes app on my older PPC computer—most likely a volatile cache area as I could not locate a physical file at the Finder level. In any case, it seems that if you select the file in the "iTunes/Downloads" tab, it appears you can play the file locally on the computer (later confirmed this). However, as I wanted to take advantage of the my ethernet connection to my main HDTV, I went to that TV2 device connected to it and checked it's local menu. Sure enough, I found the movie available in a newly added "Rentals" menu that now displayed between the "Music" and "Movies" sub-menus within my own iTunes Library menu.
Be advised that starting file takes a second or two of extra time each time the you quit/restart playback as it seems the movie must be "re-authorized" for the device each time. Further, the rental can only be played on one device at a time. That is, if you want to switch from the device to another, you must close the playback sub-menu for the current device before opening the file on an alternative device. In my case, I tested switching the movie back and forth between an TV2 device and the iTunes player.
Hope that answers your question as I plan to go and watch the move now. If nothing else, this was a learning experience for me. Quality was typical for the data rate and I had no problems viewing the content on my system. I also like the fact that chapter "descriptors" were used for this content rather than the default chapter numbers I normally use.

Movie Rentals: Alternate Languages, close captioning,

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