Movies and some TV Shows wont play on iPhone even though they appear in the Movies section

I have an iPhone 4S and my old 3GS and after upgrading to iOS 5 neiher will play all of the Movies and TV Shows that sync across from iTunes.
I already have issues with incorrect media that won't sync based on compatibility grounds, but these videos have synced onto the devices but show up in the Videos secion as greyed out options that can't be clicked.
In some cases two of the three episodes will play but the third is just a grey option.
Does anyone know what is causing this?
The problem exisits both with video ripped from DVD's and video purchased from the iTunes store.

Hey there ImpossibleXY,
It sounds like you have some items on the phone taking up space but you cannot find them to delete them.
First, if you have not already start by restarting the phone and your computer, then try the sync again to see if it updates correctly.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists I would next backup restore the device with iTunes to see if that refreshes the space correctly on the phone.
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Thank you for using Apple Support Communities.
Cheers,
Sterling

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