Movies download issues after changing iTunes store

After moving countries, I changed my iTunes store and payment info from US to Netherlands, that was fine. But when I tried to download the movies I purchased in the US iTunes store, I got the message that "this movie is not available in the Dutch store". Of course not, I purchased it while having the US iTunes store! I found all the movies also in the Dutch store, but Apple wants me to pay for them again, despite the fact I paid for them before under the US iTunes store - this is not making any sense at all, since I did not change my ID, just the country and the payment info - and at no point in the process was there a warning that you would loose all purchases made under the previous store. What am I missing here? Any ideas how to get back the movies I paid for? These are the movies I had on my iPad, by the way. Thanks!

If they are still stored on your iPad then you should be able to copy them over to your computer's iTunes library by connecting and doing File > Devices > Transfer Purchases.
I've never changed countries so I don't know what does/doesn't show (though it wouldn't surprise me if it doesn't), but it is mentioned on this page : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account. But ideally you'd be keeping and maintaining a backup copy of all of your downloads even if you don't change countries, a rights-holder could remove their item (film, music album, app etc) from the store at any time (and audiobooks and ringtones are one-time only downloads) - you are only guaranteed one download of any item.

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After Changing Itunes Store Missing Applications .. Please help !

Dears,
I have a wearied situation here (Which Apple apple genius and support people were not able to help at) summarized as below !
I bought an Iphone 5s 32G from Saudi.
My apple ID was assigned to the Saudi store.
I downloaded some (free) applications and I've purchased some other.
I have moved to the US, so I changed the store from the Saudi one to the US one.
I Factory rest my Iphone.
I logged-in with my Apple ID (newly assigned to the US store).
went to the Update/purchased section to find out that all my applications (Free and Paid) disappeared.
Apple support people informed me that this is related to the different in countries, so i am OK losing my paid application.
I downloaded my free applications again ( WhatsApp, Shamzam .... ect.) HOWEVER, when i go to the Updated/ Purchased section the surprised is (can not find the installed applications).
This happens only to the application i have downloaded before when my ID was assigned to the Saudi store, however the (first time) downloaded application it does appear in the Updated/ Purchased section.
Would you please advice if you have an idea how o solve this issue, and PLEASE do not tell me to back it up with iTunes ( we are in the iCloud Ear and i think Apple is was smarter than this manual way) and do not tell me to have two accounts.
Thank You my good friends.

As well as being tied to the account that downloaded it, content is tied to the country that it was downloaded in - you will need to be back in Saudi Arabia with a Saudi billing address on your account for you to potentially be able to redownload any apps that you downloaded whilst in Saudi Arabia.
And yes, you should be copying all of your downloads to your computer's iTunes library, you are only guaranteed one download of any item from the store - any of the apps (or music, films etc) that you have downloaded since being in the USA could be removed by the rights-holder at any time (and audiobooks and ringtones are one-time only downloads), in which case you wouldn't be able to redownload them.

2 questions, what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.

what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.
i tried to re download a purchased audio book after i contacted apple support team for iTunes they said it would be ready for re download or they said id have to re download it from iTunes store i cant remember, so i tried both couldn't re download it from purchased menu and the book id have to re download from iTunes store costs money as if i have never purchased what do i do? I don't have any warranty any more or money to purchase another warranty.

Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure   but I do not recall ever doing what you are telling me in your reply.   When you get a extended car warranty, you don't   sign up for it.. it is just there and is included in the sale.   You don't buy this warranty to use it.. You buy it, in case something happens.   Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not.   Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system.   I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
   I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it.   Regardless, my request does not seem unreasonable.
Thank you

After downloading latest quicktime update, itunes store will not load

Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

I recently downloaded music from the iTunes store but it doesn't play on my iPod

I recently downloaded music through the iTunes store and synched it manually to my iPod nano (5th generation) and while it shows up on my iPod when I scroll through my list of artists/songs/albums it will not play any sound if selected and will not play through at all. At the very best all it will do is skip ahead 1 to 2 songs. What do I need to do?
I think it's also worth noting that the songs work on my other devices (laptop and iPad mini) absolutely fine with zero issues.

I had some time finally figuring why I could buy and download from the Itunes store, but could not load it on my IPOD. What finally worked was plugging my IPOD in to the computer, as I would when "syncing", and, after loading, it would show my device in the side bar. You have to go to VIEW in the top Tool Bar and click on SHOW SIDE BAR in the drop down menu. "SUMMARY' tab, on top, is what I clicked on to show an option of restoring my IPOD to the factory defaults. It erases everything on the IPOD, but gives an option of AUTOFILL afterwards, which it does from the computer. This is one solution of many you could try. Good luck.

HT1689 How can I Chang iTunes store if I still have credit

I have 23 cents left I have a download code but in a different store. And it won't let me change stores If i have a baance. HELP please

If you can, enter in a credit card temporarily so you can buy something that costs more than the balance remaining on your account and thereby use up all the remaining credit. If you cannot or do not wish to put in a credit card, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT203167 A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps. Where is it and how do I find it? I believe I originally purchased the film on my 1st Gen AppleTV.

A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps. Where is it and how do I find it? I believe I originally purchased the film on my 1st Gen AppleTV...other movies show up. Help.

It was Love Actually. It's been in my library a few years but is now missing. It's odd...it isn't even in the iTunes Store anymore. I think there is a rights issue because a message appeared in the store saying it wasn't available at this time in the U. S. store. Still, if I bought it years ago it should be in my library or I should get a refund....

I downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing..... please help!

i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........

Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
What happens whenyou tru to download the apps directly to the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201359 I downloaded ringtones from the iTunes Store, and it won't download, bor will it upload on my phone. What can I do? If I delete the app, will my money be refunded?

I downloaded ringtones from the iTunes Store from Nguyen Dev. It had some amazing tones, but when I tried to download it, it wouldn't work. I ave tried repeatedly, but to no avail. If I deleted it, would I get my money back. My ring tones are so bland that I wanted something that was a reflection of me. This had it all. I am so disappointed. What can I do?

I had some time finally figuring why I could buy and download from the Itunes store, but could not load it on my IPOD. What finally worked was plugging my IPOD in to the computer, as I would when "syncing", and, after loading, it would show my device in the side bar. You have to go to VIEW in the top Tool Bar and click on SHOW SIDE BAR in the drop down menu. "SUMMARY' tab, on top, is what I clicked on to show an option of restoring my IPOD to the factory defaults. It erases everything on the IPOD, but gives an option of AUTOFILL afterwards, which it does from the computer. This is one solution of many you could try. Good luck.

ITunes Crashes after clicking iTunes Store but updated with the latest version

iTunes Crashes after clicking iTunes Store. iTunes is updated with latest version still it didn't helped, have uninstalled & reinstalled.
Provide some resoultion

Hello energeticbala
Continue your troubleshooting with the article below for issues with iTunes crashing. Try opening it in Safe Mode and go to the iTunes Store to see if it stills works. The article will go on to troubleshoot if it user specific or system wide.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G.

Anyone else having FB issues after changing to iOS 8?

Anyone else having FB issues after changing to iOS 8?

Hello, jld1956.
Thank you for visiting Apple Support Communities.
I see you are having an issue with the Facebook application. I would first start with forcing all open applications to close and restart the device. If the issue persists, try the troubleshooting steps in the article below. You also may want to reach out to the developer of the application as well.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
Jason H.

TS1424 Reoccurring Problems Downloading Content From the iTunes Store

I started getting the Error (-45054), so I went through the process of deleting the SC Info folder, and I'm still have problems downloading content from the iTunes Store. A new error saying "You don't have write access...ect" pops up. How do I fix this?

contact iTunes Customer support to resolve this issue. They will provide you a fresh copy of the song

Having problems downloading certain songs from iTunes Store

Repeatidly get error downloading on certain songs purchased on iPad also seems to be blocking my downloads onto my iPhone. Any suggestions?

Hello Chalky senior,
If you're experiencing the same issue on multiple devices, the next step would be reporting the issue to the folks in the iTunes Store, as detailed in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
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I keep receiving an error 8268 when downloading content from the iTunes Store. Does anyone have solution for it?

I keep receiving an error 8268 when downloading content from the iTunes Store. Does anyone have solution for it?

contact iTunes Customer support to resolve this issue. They will provide you a fresh copy of the song

I've always wanted to obtain and have perfect resolutioned cover art for my albums. I have been and downloaded albums from the iTunes store, and they come with really great cover art. How can I get cover art as precise and clean as the albums have on ther

My problem mainly concerns cover art.
There have been times when I downloaded albums from the iTunes store to find its cover art it is absolutely beautiful, and is absolutely 100% un stretched. Whereas when I have gotten images for a specific album from Google Images it's terribly pixelated and totally disgusting.
Is there a way for me to obtain cover art for my albums that is has clarity equal to the cover art on the iTunes store albums.
Or will it basically boil down to I can only get that cover art by downloading my albums off the store?

robcharlus wrote:
The old iTunes libraries do not restore any playlists or song counts.
They should you if you do the roll back properly... Opening files from the Previous iTunes Libraries folder in Windows Explorer simply opens the current library. If you don't see the .itl file extension then don't give your copied and renamed file the extention or iTunes will create an empty library rather than using the renamed file.
If you had a complete pre-problem backup of your library you could restore that. On the assumption that isn't possible I have a script called ExportImport that could in principle be adjusted to save the relevant data from a backup of the library database and then reimport that data into the current library. See this thread for details.
tt2

Movies download issues after changing iTunes store

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