Movies on ipad

Are we serious here??
How can I access apple support???
I am trying to download a movie after receiving error message: "there is not enough available local storage to download..." Bla bla bla. I DID pay for extra storage in the cloud - still receiving same error message - *** is going on????
I was contemplating buying an apple laptop - my first in a lifetime of pcs... I guess that's out now - apple obviously thinks its too grand to answer the ordinary person !!! ..
Not happy. If someone has a solution please help as the creator of the product is way too important now to answer a mere customer haha

Although you have posted in the Apple Support Community, the keyword here is community, and none of us are Apple employees or contractors. We volunteer our time and wisdom to help others. Bashing Apple here is a big turn-off to receive help. Life is about people skills.
Links to contact Apple are on the bottom of the main apple.com web page. Here.
When you were attempting to download that movie, the local PC cache of that incomplete download was growing progressively larger until it exhausted available local space on the PC, not iCloud. You should compare the size of that video file to remaining storage space on your PC, and make room as necessary. That video, if a full length 1080p or blu-ray movie could exceed 5GB or 20GB respectively.
You should assess your available iCloud storage to your intended storage requirements.
Your decision to continue with PC ownership or choose an Apple product is your own.

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    Right Chord

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