MS Word docx Import to InDesign 4-5.5

We are using MS Word 2007 on PC's and importing docx files into InDesign 4 on Macs and getting mixed results. (Sometimes nothing places, somtimes word styles are translated correctly)
The problem has not shown up yet (1 days use) with InDesign 5.5. Has this problem been fixed reliably in 5.5? Are there any know solutions for the ID4 users other than upgrading them to 5.5?
Thanks in advance.

We are using MS Word 2007 on PC's and importing docx files into InDesign 4 on Macs. The most frequent problem is that nothing appears in the target text box. Instead of displaying Import Options ( The box to do that is checked on) the screen flashes once and nothing is placed. However certain test documents from MS Word 2007 on a PC, saved as docx files import correctly.
I understand that many other people have had problems between docx files and ID 4. I'm trying to determine if upgrading our company from ID 4 to 5.5 will solve the problem we are experiencing. Having run ID 5.5 for about 24 hours, I'm inclined to think it handles docx files a lot better. I'm looking for a bigger sample before I make and upgrade decision.

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