MSA ConnTrans issue

Hi all,
I have a problem with the ConnTrans tool on MSA repository.
The Send and Receive functions are completed without errors but when the Import action starts ,t ConnTrans gives error.
It seems the ConnTrans is not able to import the first entry from CRM itself and the technical team is saying that an entry is getting locked repeatedly when they analyzed the SQL server 'Locks\Process ID' and that is preventing the queue flow. How can I find what is stuck ?
Pls help.
Regards,
Emily.

Hi Emily,
Since the Send and recieve works properly, and Import is failing from the beginning,
I would like you to check the following :
1. Make sure that comm.station is installed properly and also you maintain the destination(CRM Server) that you want to connect to the Comm.station.
2. In the Mobile Client, Go to QmtCOnfg.exe from Bin.Net and Select the destination (CRM Server) where you want to send and recieve data and test the connection.
3. In the Client Console, Make sure that you have generated the Tables and BDocs from the Destination(CRM Server) that you configured in the Mobile Client.
For example, If you have configured the Q5C server in the Comm.station, then generate the tables and BDocs from the same Q5C server from the Client Console.
4.Run the Contrans.
For furthur analysis, Please check the TLTrace.dat file available in the %Temp% folder from the Run Command.(TLTrace should be set to 1 in the registry)
Note : If all the above information are configured correctly and still contrans fails, then there might be some inconsistencies in the BDocs
and Table Structures.
Hence generate the tables and BDocs again from the Client Console and Run the Contrans. It will work..
Have a good day!!
Best Regards,
Vignesh Ravikumar

Similar Messages

A never before seen Conntrans Issue.

Dear Mobile Heroes,
I have been working with SAP CRM Mobile Sales since I was a boy, and I am now an incredibly old man, but never before have I seen this conntrans issue....
(I am on version MSA 7.0 SP04 on a PC with OS XP SP3)
All connections from MSA <-> Comm Station <-> CRM seem to be fine.
I have ASiteId'd fine.
Running qmtcnfg (on mobile) works fine.
Running qmtcnfg (on Comm St) works fine.
Running Client Console 'Test adapter connection' - test connection (on MSA) works fine.
Conntrans App launches, but when I press 'Synchronise', after 10 seconds I get both 'send' and 'receive' in red, and then a pop-up dialogue saying
"GUI MFC Application has encountered a problem and needs to close. We are sorry for the inconvenience."
WTF!
Has anyone seen this before? How do I fix this?
Regards,
Richard

Yes, I had exactly the same issue. What you have to do is check the connection string on the commstation and enter that string in QMTConfig (replace / overwrite <default>).
I lost 1,5 days in my project to resolve this issue. In our case we had 2 commstations on one physical machine and the IP address alone could not point to the right commstation.
Hope that helps.
There is definitively no note which you have to apply.
Regards
Whity

MSA: Conntrans send failing

Dear colleagues,
I am working on CRM 4.0, MSA 4.0 release.
MSA is installed on laptop and working fine. At this point, Conntrans is also sending and receiving data successfully.
But don't know why, after some time, sending is failing. Still the Receiving is working fine.
I tested the Adaptor connection in Client console. it is successful. Also I released and reassign the site again, but still the problem exists.
Appreciate your help....
Regards
Milind

Take a look at the system log(sm21) and check for any errors during the time of the conntrans.
--> also check for short-dumps (st22), ... you never know.
if none of this provides any answers, activate the RFC trace for the communication user and perform the conntrans.
--> the trace file should give you a clue as to why the send is not performed.
If you can't find anything on the server, the problem is probably linked to the client itself. You can activate the profiler to check whether any SQL statements are going bad when activating the send.
Michael.

MSA replication issue

Hi,
In our MSA client, the PPR data is not replicated for certain customers.The ppr data correctly exists in CRM system. I checked in SMOPPRHDR table and ppr entries exists there also for those customers.
How can I get this ppr data replicated to MSA client ? SMOPPRHDR is same as CDB ? If not how can I access CDB ?
I have read somewhere that specified BPs can be forcefully replicated to MSA using transaction CRMM_BUPA_SEND. Is there anything such exists for PPR ?
Please help me.
Regards,
Emily.

Hi Emily,
Since the issue is with respect to replication, I would suggest you to do the following :
Server Side :
1. Check whether the CDB and CRM PPR details are in sync. If yes,
2. Create a site using SMOEAC transaction for the specific Mobile Client Site, and Then Assign those subscriptions created for the PPR details.(Check the replication objects and also the publications.)
3. After the subscriptions are assigned, Then extract the subscriptions.
4. You can monitor the extracted subscriptions from smohqueue and smq1 transactions.
5. Once the extractions are successful.The data is readily available in the outbound Queue.(SMQ1).
MSA(Client Side) :
6. (By chance, If you have missed to do the Step 6 please do it.)Please configure the comm.station and Assign site that you created in the CRM Server using the Client Console tool available in Bin.Net.
7. Please check the registry settings, so that proper DSN, DB_Name, User and Password for local IDES are maintained.
Note:
a.(In most cases, the user name and password for IDES DB is ides and ides resply.)
b. The DSN is created using ODBCAD32 cmd from start->Run.
c. The DB_Name is IDES.
8. Then using Client Console, Please generate all the Tables and BDocs associated to the PPR related component.
9. Run the Contrans Tool from the Bin.Net, So that all the replication objects will get reflected in the Mobile Client.
I believe that now the data should get replicated in the Mobile Client. Hope these points must have given you an hint to answer your queries.
Best Regards,
Vignesh Ravikumar.

MSA Conntrans fails after machine name change

Hi
I have 5 remote laptops that have had their name changed and conntrans will no longer work.
When I ran SELECT @@SERVERNAME on database it retunred old name so I then ran
sp_dropserver 'oldname'
sp_addserver 'newname' , local
Stop / start SQL server
SELECT @@SERVERNAME now returns new name . However Conntrans still failing. Is the machine name embedded anywhere else ?
The mobile application does open it appears to be just the conntrans process that will not function.
Has anyone done this before ? Is it possible ?
Best Regards M

Hi Melita,
Please check note 1253027. This should solve your problem.
regards
Vivek

MSA landscape issue

Hi all,
In our MSA landscape, we have one Development Workstation. I am told that this is a one-tier architecture and the workstation is common to Development, Acceptance and Production servers of the CRM . But using the MSA installed in the workstation I am able to see only the entries( like BPartner) from the CRM Development system only. I am not able to see any CRM Production entries. How can I see the Production entries using this common Workstation ?
Please help.
Regards,
Emily.

Hi Emily,
Just to make things little clear,
1. In the CRM Server, a site is created to bring the data to only one mobile client.(Exclusively dedicated to one mobile client.).
2. Hence for example, if you have 5 mobile clients(5 MSA running). then you will create 5 sites in the CRM Server and assign subscriptions to each and every site.
3. In your case, since you want to use the same Mobile Sales Application to access both the production and the development system, definitely the mobile client have to connect to two different CRM server to bring the to the same mobile client(MSA.)
4.But, the Mobile Client can connect to only one CRM Server at a time with the help of the assigned site ID.
5. Hence forth, if you want to use the mobile client (MSA) to connect to the developement system, then you have to change the server settings using the using the Client Console, and then reassign the site from the production site to the developement site.. In this case, the Mobile Client will be assigned to the site created in the Dev system.
Henceforth, one Mobile Sales Application can connect to 2 different CRM systems but not at the same time.
Hope the above information helped you to answer your queries.
Best Regards,
Vignesh Ravikumar.

Conntrans send issue

Hi All,
We are having problem with the send phase in conntrans. Receieve phase is working fine.
Please find below the extract from the Transferservice log file.
5424       15cc                              ! Entering BeforeTransfer
5424       15cc     Tue Oct 07 08:53:29 2008 ! Initialization for Site 'DD329F1482E4C8F1AA3D001EC928E984' succeeded, Server version info: - unknown -
5424       15cc                              ! Leaving BeforeTransfer with 'OK'
5424       15cc                              ! Entering Transfer
5424       15cc                              ! Entering PushTransfer
5424       15cc                              ! First time: Messages found to send in Outbound Queue: 471568 (94 msecs)
5424       15cc     Tue Oct 07 08:54:17 2008 E
ERROR in TransferService - Send: 'Send' call to Communication Station/CRM Server
failed with fffffffb:
(null)
5424       15cc                              E
NO ERROR POPUP DISPLAYED !!!
5424       15cc                              E
_TransferPushMessages failed with fffffffb
5424       15cc                              E
Process modules loaded:
113 modules found in process:
Location Module name
Since multiple versions of .NET framework are installed we have applied note 970254 to handle the conntrans issue.
We are on 5.0 SP04.
Please help.
Helpful answers will be awarded.
Thanks,
Chan.

Hello Chan
Have you applied the HOTFIX notes 1028225 and 1036377 ?
There is one more thread where you have wanted to delete the Outbound queue for Mobile client, how many messages do you have in the Mobile client Outbound ?
You can specifically check the BDoc_NAME and Msg_size from mw_u_qout_50 table.
What does the logs at the CommStation say ? (in the Event Viewer of the commstation system).
Thank you
Best Regards
Jothi

Client Console: Queue Manager - inqueue all ?

Hello forum,
I've the problem in msa-conntrans, that I can receive data, but the
data is not imported. When I look in Queue Manager I can see the data,
but when I press process, there is only one of them processed.
How can I process all bdocs in inqueue ?
I use msa 50sp6, applied many notes and new client console, new mwimport.dll
and so on. Metadata and tablescripts syncronized.
But I have still hanging inqueues.
Has anybody a solution how to import them ??
Thanks
Gerd

Hello Ankan, here trace_log.dat
Can you check this ?
18.07.2007 14:13:02 : Start of Log
18.07.2007 14:13:05 : Object reference not set to an instance of an object.
   at Interop.QMTTransCompress.QMTCompressLibraryClass.ABAPDeCompressBytes(Object inBytes, Object& outString)
   at TLClientQueueHandler.QueueHandler.GetNextQInMsg(String& sBdocGName, String& sXmlContent, String& sMsgOrder, Int32& iMsgSize, Boolean& HasMsg, Boolean SaveToFile, String FileName, Int32& MsgVersion)
   at TLClientQueueHandler.QueueHandler.RetrieveInboundMessages(String& BDocGName, String& XmlMsg, String& MsgOrder, Int32& MsgSize, Boolean& HasMsg, Boolean SaveToFile, String FileName, Int32& MsgVersion)
   at MWImport.ExInterface.RetrieveInboundMessage(SqlConnection oConn, String& BDocName, String& XmlMessage, String& MsgOrder, Int32& MsgSize, Boolean& HasMsg, Boolean SaveToFile, String FileName, Int64& time, Int32& MsgVersion)
   at MWImport.QInDataImport.GetTopMessageInQueue(String& BDocName)
Message Count - Confirmation = 0
Message Count - UnKnown = 0
Message Count - Archive = 0
Message Count - Zap = 0
Message Count - Error = 0
Message Count - Import = 0
Message Count - QBCurrentState = 0
Message Count - QBlocker = 0
Message Count - CurrentState = 0
Message Count - Bulk = 0
Message Count - Service = 0
Start Time        :     18.07.2007 14:13:02
InitializeTime    :     2072
MetaDataAccess    :     0
ReadQInData       :     0
Confirm QIn Msgs :     0
ApplicationDBTime :     30
Other Times       :     -10
Time for 4.0 xml :   0
End Time          :     18.07.2007 14:13:05
Total Time        :     2092
Message Size      :   0 bytes
InitializeTime    % :     99,0120205945003
MetaDataAccess    % :     0
ReadQInData       % :     0
Confirm QIn Msgs % :     0
ApplicationDBTime % :     1,43357172675435
Other Times       % :     -0,477857242251449
Number of Database Connection Opened = 1
Number of Database Connection Closed = 0
18.07.2007 14:13:05 : End of Log

MSI GTX 680 LIGHTNING having MSAA ANTI ALIASING ISSUE

Hey guys!
I have a question concerning my GPU. I would like to know if anyone thinks this is a faulty card or is there something I need to do to fix the issue.
MSAA Anti-Aliasing is causing a very weird blood graphic issue... Toggle it off and the blood looks fine, turn it too 2,4 or 8 and the blood is outlines in glowing yellow craziness(see image link below)!
My card is stock and has never been OC. I've re installed the game, done clean installs of GPU drivers but the error still persists(only if MSAA Anti Aliasing is enabled). Prior to installing new drivers I was getting a OPEN GL error 3 code , the new drivers seem to have fixed that.
This is zoomed in using a camera, it looks the same at all distances. The yellow trace around the blood shines like a light in game. This does not happen randomly, all blood splatter in the grass looks this way when
MSAA Anti-Aliasing is enabled.
Hope someone can help!
Thanks for reading,
cheers!

Quote from: Svet on 13-February-13, 10:31:43
list full system specifications, read >>Posting Guide<<
does the same hapends in other games?
what vga drivers you use?
Hey thanks for replying! Sorry I will post my system info below.
I just updated my drivers to 313.96 from 310.70. With the 310.70 driver I was experiencing the MSAA issue(above post) but also with the I was getting a full game crash after 20-30 mins of game play. The 313.96 resolved the crash but not the MSAA issue.
System
Board- ASUS|P8Z77-V PRO Z77
VGA- MSI 680GTX LIGHTNING
PSU -CORSAIR | AX1200I 1200W RT
CPU- INTEL|CORE I7 3770K 3.5G 8M R
MEM- 4Gx4|CORSAIR CMZ16GX3M4X1600C9
SSD -240G|INTEL SSDSC2CT240A3K5 R
HDD- 1 TB WD Black Caviar
COOLER- WATER COOLER CORSAIR| CWCH100 R
OS- WIN7 64BIT
CASE- CORSAIR OBSIDIAN 650D
Opt Drv- ASUS...
I can post a DxDiag if needed too!

Conntrans synchronization issue

Hi All,
I'm not experienced about the CRM mobile solution, and I'm trying to install the MSA on my laptop. After the installation procedure, I tried to synchronize my laptop with Conntranns, but I saw that I don't have the MSA Tab in my Conntrans, only the Kbase.
The Client Console has been installed successfully, and I also made the site assignment.
Do you have any idea or suggestion? Thanks a lot
BR,
Andrea

Hi Guys,
thanks for your help. I checked the site definition in SMOEAC, and it seems to be similar to the others. I think the problem should be on my laptop.
Shobhit, please, could you explain me all the steps that I have to perform? As I announced before, it's my first time with this soultion!
Thanks again.
Regards,
Andrea.

Conntrans -- Errors during "Receive" phase

Hi,
I'm trying to run the conntrans on one of the mobile clients for the first time. I see that there are entries in the in outbound queue of the mobile site(checked on CRM server). I get an error during the receive phase saying "Error during data receive; ensure network connectivity, if problem persists, contact system admin"
I'm able to connect to Comm. station successfully from the same mobile client.
I checked the log file "DotnetQmtClient.log" (this file is present in the directory mentioned in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\SAP\MSA\MW\TL\TL_TRACE_DIR), and found this information
14.02.2008 06:46:09 : Start of DotNetQmtClient Log
14.02.2008 06:46:09 : Successfully opened connection to database
14.02.2008 06:46:14 : Opening database connection
14.02.2008 06:46:14 : PushFirstTime ('CRM_SITE_000000000000002', '', '0', 3)
14.02.2008 06:46:14 : GetMessageCountToSend : Found 0 message to send.
14.02.2008 06:46:14 : PullFirstTime (CRM_SITE_000000000000002, )
14.02.2008 06:46:14 : ConfirmMessageRecvd ()
14.02.2008 06:46:14 : No messages to be Confirmed !
14.02.2008 06:46:14 : NextNumMessage Registry : <Object reference not set to an instance of an object.>
14.02.2008 06:46:14 : Next Pull: msg_count = <20> msg_size = <0>
14.02.2008 06:46:18 : ReceiveNext Failed; Trying to pull single message
14.02.2008 06:46:18 : Next Pull: msg_count = <1> msg_size = <0>
14.02.2008 06:46:19 : ReceiveNext Failed even with single message
Error In TransferPullMessage() : Error in RecieveNext : Call to R/3 Server failed : An error occurred when receiving a complex parameter.
14.02.2008 06:46:19 : Finally ()
14.02.2008 06:46:19 : Configuration values :-
LogFilePath = <D:\DOCUME1\<usrlogin>\LOCALS1\Temp\DotNetQmtClient.log>
QmtServerPC = <commstation server name>
sPushQueueName = <CRM_SITE_000000000000002>
sPushQueueDest = <>
iPushNoConfirm = <0>
iPushPendingConfRetryAttempts = <3>
sNewQmtTraceFile = <D:\DOCUME1\<usrlogin>\LOCALS1\Temp\TransferService.log>
iNewQmtTraceLevel = <2>
sTLTraceDir = <D:\DOCUME1\<usrlogin>\LOCALS1\Temp\>
sTLTraceLevel = <0>
Can anyone let me know how to resolve this issue.
Regards,
Praveen

Hi Ankan,
Thanks for the note. Even after implementing it, I was still facing the same issue, with error "Error in RecieveNext : Call to R/3 Server failed : An error occurred when receiving a complex parameter."
Later I implemented another note 1028225(recently updated), which resolved my issue.
Thanks a ton.
Regards,
Praveen

XML Files in %TEMP% folder when CONNTRANS is ran in Mobile Sales

Hello Mobile gurus...
Hope someone can help, I have had a couple of users who are not getting data they should be, for example Opportunities:
When I have investigated their client it appears that there are a number of OPPORTUNITY_WRITE****************.XML files in the local users\Temp folder, these files contain the information that should have gon einto the IDES database and be viewed on the client. I have not come across this before...
I have re-extracted the subscription after deleting these but some, not all, re-appear and don't sync into the client database.
I have alos uninstalled and re-installed the client software SQL etc.
Can someone shed some light on what these files are and what is going on...???
This is not only Opportunities but also Customers/Contacts and Activities - all listed as XML files
Kind Regards
Barry Dixon

Hello Barry,
In your registry key HKEY_LOCAL_MACHINE\SOFTWARE\SAP\MSA\MW\TL check if you have these settings :
TL_TRACE = 1
TL_SOAP = 3, helps in formation of <BDoc_GUID>.xml files
SPT_IMPORT = -1 , This entry ascertains that if there are errors in BDoc processing by Conntrans, it would stop.
RCV_TRACE = 1
Maintain these settings and do an extract and run conntrans again. I feel the import phase of conntrans causes issues, so you can check the log file TL_TRACE.dat.
Another thing you can check is with the RootConfig.cfg file in Bin.Net. Just make sure that the first application mentioned in this config file with tags
<Application>
<Name>MSA</Name>
<Path>C:\Program Files\SAP\Mobile\App.Net\MSA</Path>
</Application>
is proper and runs perfectly. Verify the path names as well.
Thanks,
Rohit

MAS/MSY/MSA on one machine: possible to change ides ?

Hello forum,
I've the problem on my mas/msy/msa-dev.station that
I cannot generate medata/table scripts: error: table was not found in
the server. Generating metadata although makes trouble.
I think there is a problem with the database so that I think to
install a new ides db.
But now I am not sure when I copy with switchdb a new ides
into sql-server if I can download all the data from crm-server into
the new ides or do I get lost data because not all msy/mas-data is stored
in crm-server ?
Thanks for help !
Gerd

Hi,
I don't think this is related to a local IDES problem because when generating metadata the local DB is not used at all.
Do you have the same issue when generation table scripts without checking the checkbox for applying on local DB? Also in this case the local IDES DB is not affected by the script generation.
Did you apply all SP11 related fixes mentioned in note 1096461?
But also be informed that the MAS doesn't hold any data in IDES but only in ARS_DB.
And the MSY application uses the same data replication logic like MSA e.g. after a reinstallation of an empty IDES a full data extract in CRM would bring all data back (supposed conntrans has been run regularly to send the data to CRM/CDB).
Regards,
Wolfhard

Conntrans error in Send function

Hi,
When we try to run conntrans , it gives an error in send phase. And the status bar turns orange. From the logs created in temp directory also, I could not find much.
Conntrans was working fine earlier and the problem only occured recently. Please give some advice on resolving this error.
Many thanks!

Hello,
This issue can take place if the send queue(of IDES) is too large. Check this table MW_U_QOUT_50 and
check if EVENT_LOG subscriptions are active and being sent. You can disable them using MSY.
Under key HKEY_LOCAL_MACHINE\SOFTWARE\SAP\MSA\NewTransferService\Parameters create a DWORD parameter "TransferRate" with value 10 (decimal). Lower the TransferRate Value if Send still fails.
Regards,

Error during Conntrans initialization

Hi,
When i try to click conntrans i got the below error message.
"Error during Conntrans initialization; contact System administrator".
I have seen the ConnTrans_Log.xml and attached below.
- <SESSION_ENTRY>
<SESS_LOG_ENTRY_ID>CD94C3C4A0C8475A897415AF8AFD394A</SESS_LOG_ENTRY_ID>
<SESS_LOG_SERVICE_NAME>GUI</SESS_LOG_SERVICE_NAME>
<SESS_LOG_TYPE>I</SESS_LOG_TYPE>
<SESS_LOG_DATETIME>7/3/2007 7:11:28 PM</SESS_LOG_DATETIME>
<SESS_LOG_TEXT>Call to GetConfigurationDetails in CTSDialog::OnInitDialog succeeded</SESS_LOG_TEXT>
</SESSION_ENTRY>
- <SESSION_ENTRY>
<SESS_LOG_ENTRY_ID>8192EF8DFCC54BB1BF3183F54F74BBDF</SESS_LOG_ENTRY_ID>
<SESS_LOG_SERVICE_NAME>GUI</SESS_LOG_SERVICE_NAME>
<SESS_LOG_TYPE>E</SESS_LOG_TYPE>
<SESS_LOG_DATETIME>7/3/2007 7:11:30 PM</SESS_LOG_DATETIME>
<SESS_LOG_TEXT>ERROR: Table/s SMO5TRNSRV and/or SMO5TRNITM empty/inconsistent!!!!!!</SESS_LOG_TEXT>
</SESSION_ENTRY>
- <SESSION_ENTRY>
<SESS_LOG_ENTRY_ID>7774D81DB21E40418D05ABA0BDB34787</SESS_LOG_ENTRY_ID>
<SESS_LOG_SERVICE_NAME>GUI</SESS_LOG_SERVICE_NAME>
<SESS_LOG_TYPE>E</SESS_LOG_TYPE>
<SESS_LOG_DATETIME>7/3/2007 7:11:30 PM</SESS_LOG_DATETIME>
<SESS_LOG_TEXT>Call to InitConfiguration in CTSDialog::OnInitDialog failed!</SESS_LOG_TEXT>
</SESSION_ENTRY>
- <SESSION_ENTRY>
<SESS_LOG_ENTRY_ID>64C4844A039547F1B486ECB9DDB109C6</SESS_LOG_ENTRY_ID>
<SESS_LOG_SERVICE_NAME>GUI</SESS_LOG_SERVICE_NAME>
<SESS_LOG_TYPE>E</SESS_LOG_TYPE>
<SESS_LOG_DATETIME>7/3/2007 7:11:30 PM</SESS_LOG_DATETIME>
<SESS_LOG_TEXT>Exception in CTSDialog::OnInitDialog. Technical Hint: Fatal error during ConnTrans initialization; contact system administrator</SESS_LOG_TEXT>
</SESSION_ENTRY>
</SESSION_ENTRIES>
Kindly suggest me.
Regards,
Bala.c

Hi Pratik,
I am going to explain in detail, what i have done sofar.
We have installed MSA and create a Site and Assigned.
We did initial Download to CDB and Subscribed few publication.
Y'day we have installed MAR and MAS in the same machine and i have started configuring MAR and MAS. While configuring i have created the service TA_CRM using MAR Transport configurator.
After configuration in CRM "SMO5TRNSRV" & "SMO5TRNITM" two tables are have 4 records. But when i checked in SQL DB in client it is blank.
When we see the error message, it is clearly says these two tables are empty/inconsistency. Also we are getting the same error message in all the MSA.
Guide me how to solve this issue.
I try to find out any MW Object which needs to me initial download or subscripe.
Can you throw some light on this?
Regards,
Bala.c
Message was edited by:
Balamurugan C

MSA ConnTrans issue

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