Multiple issues with my iPhone 3GS since 4.1; can anyone help?
Hi,
I have an iPhone 3GS 16GB which I love very much. Vital Statistics are:
Version: 4.1 (8B117)
Carrier: Voda AU 8.0
Model: MC132X
Modem Firmware: 05.14.02
I bought it through Vodafone Australia in January this year. It’s been brilliant, it is this device which convinced me Apple sold brilliant gear, and greatly influenced me to buy my iMac 27", 17" Macbook Pro, Airport Extreme, and Time Capsule.
I am a Senior Test Analyst with telco experience in all of Australia’s mobile phone operators (3, Vodafone, Optus, and Telstra). I now work for a global media company, and depend on my iPhone for phonecalls, emails, internet, getting access to my share trading platform, banking apps, calendar, etc.
I went to Germany for 2 months, and I bought the unlock from my carrier, Vodafone Australia, so I could use a usim from Vodafone DE in Germany. Vodafone’s instructions were that in order to apply the unlock, I had to connect my iPhone to iTunes, where it would download an update from Apple and unlock my phone.
I performed the upgrade to 4.1, which was a completely clean install after backing everything up.
Unfortunately, after upgrading from 3.1.3 to 4.1 I am having no end of issues with my trusty (once) 3GS.
Issues I am currently encountering:
1. Dropped calls. Both in Germany, and in Australia, my iPhone is dropping calls at a rate it has never, ever done before. 1 out of ever 2-3 calls is being dropped. The voice quality is also degraded over what I remember it being (both in AU and DE), and I’m getting ‘squawks’ and ‘screeches’ in the middle of my conversations which I never had prior to upgrading.
2. Signal strength is very poor. Before I upgraded to 4.1, I was able to make and receive phonecalls at my desk at work (right in the heart of Sydney’s CBD, right next to Hyde Park.) without issue. I was able to walk in between my company’s offices in the CBD and talk the whole way without problem. Now, I get 1 bar at my desk, and I’m lucky if I can make a phonecall 50% of the time there. I can no longer receive the volume of calls that I used to at my desk either. Walking between offices sees my phone calls drop EVERY TIME now. At home, with 3.1.3, I had no problem with reception. Now, I drop calls inside my house on a regular basis, and I often don’t have enough signal to make calls at home where prior I had no issues. My younger brother, who bought an iPhone 3GS on the same day I did, from the same Vodafone store, at the same time, is still on 3.1.2. He has no problems with reception in the house at all. He walks around taunting me holding phonecalls without issue.
3. Internet performance has been devastated. Whereas my google maps, email, and internet access used to be fast and crisp, now it is slow and haphazard. I am also seeing the 3G symbol disappear and be replaced by an E symbol, and my phone seems to have difficulty staying on the 3G network. My brother, standing right next to me, does not have these problems. Once again, my brother’s iPhone 3GS on 3.1.2 does not have any internet problems when he is using his iPhone right beside me. We are on the same carrier (Vodafone AU), on the same plan.
4. My iPhone battery life has been dramatically reduced. Whereas I used to be able to use it for almost a full day, with minor top ups when it got really busy, now my battery life vanishes before my eyes in half the time. This is with the device simply not being up to the task of performing the workload it used to!
5. My iphone locks up, and crashes at random times, and I’ve been having to hard-reset it on occasion.
6. My iPhone is far slower than it used to be. I’ve compared it to my brother’s identical 3GS on 3.1.2, and his phone flies in comparison to mine! Opening my SMS’s, email client, and internet browser is painfully slow.
7. When calling a number, often my iPhone ‘waits’ for 20-30 seconds at the ‘calling mobile’ screen before I hear any tone from the phone indicating that it’s making the phone call. This never happened when it was running 3.1.3. This never happens on my brother’s identical 3GS.
8. My wireless performance has decreased. I have run bandwidth tests through my wireless router numerous times from www.speedtest.net, and compared them with my brother’s results performed right before and right after mine. I’ve run this test against my brother’s 3GS more than enough times to form a statistical picture. On the whole, my wireless performance is around 10-15% worse than his 3GS.
I work in the telco industry. I regularly chat with the radio engineers who fix up blackspots in 3G coverage for Telstra and 3 Australia. I know that the excuse offered, that of the iPhone software correctly reporting the signal now and not before is absolute rubbish. My 3GS used to work at my desk, between my offices, and at home flawlessly. It crawls along now, and it does not get the reception signal quality it used to.
I have wiped my iPhone several times now. I have put it into DFU mode and totally, cleanly installed the 4.1 software. I have done this 4 times now.
The clean installs have not fixed the issues above.
I would like to know what my options are for fixing these issues?
The prime questions I have are:
1. How can I roll back this accursed update?
2. Why would Apple release a software update(s) that hasn't been tested, and dramatically negatively impacts my beloved 3GS?
3. How can I get my brilliant 3GS +*back to the way it was*+!?!?
I’m very, very disappointed. And to be honest, the simple fact I’m taking the time out of my busy day to write this post means I’m very angry as well.
I know the problem with my 3GS *is not a hardware issue*. It's a software issue, and I'd like to know how I can get my old, fast, reliable, brilliant 3GS back.
Regards,
-J
The picture you show is normal. If you lightly double tap home button it activates reach ability mode for one handed operation. Nothing is wrong there. Another light double tap returns it to full screen. Do not press, just light touch the home button. AAs far as the other issues check the in call volume or ringer volume as it happens, just a possibility. as far as the banner not displayed on lock screen, as far as I know you need to have notifications set to alerts not banners in order for them to show up on the lock screen.
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Process: Safari [302]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~6
Code Type: X86-64 (Native)
Parent Process: launchd [128]
Date/Time: 2012-01-01 11:07:47.080 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 328 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 255 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 1361F18D-4840-4D2C-9C9E-163E3394F309
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff839bd0f8 WebCore::CSSPrimitiveValue::computeLengthDouble(WebCore::RenderStyle*, WebCore::RenderStyle*, double, bool) + 376
1 com.apple.WebCore 0x00007fff839bcf2b WebCore::CSSPrimitiveValue::computeLengthIntForLength(WebCore::RenderStyle*, WebCore::RenderStyle*, double) + 11
2 com.apple.WebCore 0x00007fff839438d1 WebCore::CSSStyleSelector::applyProperty(int, WebCore::CSSValue*) + 34849
3 com.apple.WebCore 0x00007fff8395767b void WebCore::CSSStyleSelector::applyDeclarations<false>(bool, int, int) + 171
4 com.apple.WebCore 0x00007fff83939964 WebCore::CSSStyleSelector::styleForElement(WebCore::Element*, WebCore::RenderStyle*, bool, bool, bool) + 2644
5 com.apple.WebCore 0x00007fff83925cc2 WebCore::Node::styleForRenderer() + 82
6 com.apple.WebCore 0x00007fff83925b3f WebCore::Node::createRendererIfNeeded() + 143
7 com.apple.WebCore 0x00007fff839259c0 WebCore::Element::attach() + 32
8 com.apple.WebCore 0x00007fff839201cc WebCore::ContainerNode::attach() + 44
9 com.apple.WebCore 0x00007fff839259c8 WebCore::Element::attach() + 40
10 com.apple.WebCore 0x00007fff839201cc WebCore::ContainerNode::attach() + 44
11 com.apple.WebCore 0x00007fff839259c8 WebCore::Element::attach() + 40
12 com.apple.WebCore 0x00007fff83965ff7 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 775
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14 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
15 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
16 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
17 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
18 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
19 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
20 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
21 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
22 com.apple.WebCore 0x00007fff83916aaf WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 223
23 com.apple.WebCore 0x00007fff8395f49c WebCore::Document::updateStyleIfNeeded() + 92
24 com.apple.WebCore 0x00007fff83a185f3 WebCore::Document::updateStyleForAllDocuments() + 163
25 com.apple.WebCore 0x00007fff83ab50c4 WebCore::ScheduledAction::execute(WebCore::Document*) + 196
26 com.apple.WebCore 0x00007fff83ab4bd0 WebCore::DOMTimer::fired() + 272
27 com.apple.WebCore 0x00007fff839e9687 WebCore::ThreadTimers::sharedTimerFiredInternal() + 151
28 com.apple.WebCore 0x00007fff84290765 WebCore::timerFired(__CFRunLoopTimer*, void*) + 53
29 com.apple.CoreFoundation 0x00007fff8752fbe8 __CFRunLoopRun + 6488
30 com.apple.CoreFoundation 0x00007fff8752ddbf CFRunLoopRunSpecific + 575
31 com.apple.HIToolbox 0x00007fff80ef97ee RunCurrentEventLoopInMode + 333
32 com.apple.HIToolbox 0x00007fff80ef95f3 ReceiveNextEventCommon + 310
33 com.apple.HIToolbox 0x00007fff80ef94ac BlockUntilNextEventMatchingListInMode + 59
34 com.apple.AppKit 0x00007fff84fddeb2 _DPSNextEvent + 708
35 com.apple.AppKit 0x00007fff84fdd801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
36 com.apple.Safari 0x0000000100015ffa 0x100000000 + 90106
37 com.apple.AppKit 0x00007fff84fa368f -[NSApplication run] + 395
38 com.apple.AppKit 0x00007fff84f9c3b0 NSApplicationMain + 364
39 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff80b38c0a kevent + 10
1 libSystem.B.dylib 0x00007fff80b3aadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff80b3a7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff80b3a2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff80b39c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff80b39aa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff838fa199 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff838f629c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff80b1fd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff80b203ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8752e932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8752ddbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c9 0x100000000 + 193993
5 com.apple.Safari 0x000000010002f559 0x100000000 + 193881
6 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff80b1fd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff80b203ed mach_msg + 59
2 libSystem.B.dylib 0x00007fff80b9ca98 mach_msg_server + 597
3 ...ec.sharedsettings.framework 0x000000011484dbc3 ZssStString::operator=(ZssSymbol*) + 1279
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff80b1fd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff80b203ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8752e932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8752ddbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8161823f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff81599204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff80b63932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87550498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 7: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83c4af91 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 8: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be5c1 0x100000000 + 1828289
4 com.apple.Safari 0x00000001000470ab 0x100000000 + 290987
5 com.apple.Safari 0x0000000100046f29 0x100000000 + 290601
6 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff80b39a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80b39e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80b39aa5 start_wqthread + 13
Thread 10: WebCore: Database
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83d14f52 WebCore::DatabaseThread::databaseThread() + 370
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000004 rbx: 0x0000000118949580 rcx: 0x0000000000000000 rdx: 0x0000000120813dc0
rdi: 0x0000000118949580 rsi: 0x0000000119d34420 rbp: 0x00007fff5fbfcae0 rsp: 0x00007fff5fbfcac0
r8: 0x0000000118949580 r9: 0x0000000000000070 r10: 0x00000000000000ff r11: 0x0000000000000a61
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff839bd0f8 rfl: 0x0000000000010246 cr2: 0x0000000000000050
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.5 (6533.21.1) <09261F3D-C3EC-A309-83F4-DC49CC549176> /Applications/Safari.app/Contents/MacOS/Safari
0x1143de000 - 0x1143defff +com.symantec.webkitutils.scradditionSL 1.1 (22) <036410B7-D57D-648F-8527-B177206FECBE> /Library/ScriptingAdditions/SymWebKitUtilsSL.osax/Contents/MacOS/SymWebKitUtils SL
0x1143e2000 - 0x1143ebff5 +com.symantec.webkitutils 1.1.3 (30) <B3632311-7B6F-7911-6D4C-C310A7985CEF> /Library/PrivateFrameworks/SymWebKitUtils.framework/SymWebKitUtils
0x114678000 - 0x11475efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
0x1147b6000 - 0x1147c2fef +com.symantec.webfraud.webkit2 1.4.4 (3) <5DF285E9-7C95-1EBB-7F51-589551CF1D6C> /Library/Application Support/Symantec/SymWebKitUtils/WebFraud.plugin/Contents/MacOS/WebFraud
0x1147cf000 - 0x1147fdfef +com.symantec.symbase 2.3 (15) <D426F45C-18B7-EFF4-A392-D64CB90A65C2> /Library/PrivateFrameworks/SymBase.framework/Versions/B/SymBase
0x11481d000 - 0x114833fea +com.symantec.framework.confidential 1.4 (4) /Library/PrivateFrameworks/SymConfidential.framework/Versions/A/SymConfidential
0x114840000 - 0x114861ffb +com.symantec.sharedsettings.framework 1.3 (6) /Library/PrivateFrameworks/SymSharedSettings.framework/Versions/A/SymSharedSett ings
0x114874000 - 0x11488dff7 +com.symantec.internetSecurity.framework 1.3.2 (5) <8F2D8646-E51E-6301-8731-EF0EB6F2A17F> /Library/PrivateFrameworks/SymInternetSecurity.framework/Versions/A/SymInternet Security
0x11489e000 - 0x1148b5fff +com.symantec.SymAppKitAdditions 2.3 (15) <19FC3229-A1B6-816D-B22E-F43D1EE7185A> /Library/PrivateFrameworks/SymAppKitAdditions.framework/Versions/B/SymAppKitAdd itions
0x115d11000 - 0x115d67fe7 +com.symantec.WCIDEngine 3.1.3f4 (3.1.3f4) <48A38958-01FE-0FD4-B449-CBBCA4A4682B> /Library/Application Support/Symantec/WebFraud/WCIDEngine.bundle/Contents/MacOS/WCIDEngine
0x115d94000 - 0x115dacff4 +libwebkitparsers.dylib ??? (???) <C05D20CB-BE9B-1AFF-1A26-9CC73DF39B62> /Library/Application Support/Symantec/WebFraud/WCIDEngine.bundle/Contents/Parsers/libwebkitparsers.d ylib
0x115dbb000 - 0x115dbbfff com.apple.JavaPluginCocoa 13.5.0 (13.5.0) <2147F637-E291-A79E-770B-E122F4A1FA47> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x116dd7000 - 0x116ddcff7 JavaLaunching ??? (???) <9E94B3DF-E0FB-BE09-1F88-E6334CA87466> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x11f7da000 - 0x11f8eafef libmecab.1.0.0.dylib 2.0.0 (compatibility 2.0.0) <E321EA43-4F4C-6561-3E87-4081904D53F3> /usr/lib/libmecab.1.0.0.dylib
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff803a0fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff803a1000 - 0x7fff8041dff7 com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
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0x7fff86bb2000 - 0x7fff86befff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff86bf0000 - 0x7fff86ca6ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff86cb6000 - 0x7fff86d66fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff86d67000 - 0x7fff87463ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff874e2000 - 0x7fff87659fe7 com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8765a000 - 0x7fff8769dfe7 MetadataLib.dylib 3.7.1 (compatibility 2.2.1) <A00EC1F3-2569-6361-1A76-B8D0810411FF> /System/Library/CoreServices/RawCamera.bundle/Contents/Resources/MetadataLib.dy lib
0x7fff8769e000 - 0x7fff876f1ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff876f2000 - 0x7fff876f8fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <D2F8C7E3-CBA1-2E66-1376-04AA839DABBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff8770f000 - 0x7fff8782efe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87852000 - 0x7fff878befe7 com.apple.CorePDF 1.4 (1.4) <06AE6D85-64C7-F9CC-D001-BD8BAE31B6D2> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff88054000 - 0x7fff88058ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff88059000 - 0x7fff88094fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88095000 - 0x7fff8811aff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff881e5000 - 0x7fff88263ff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88264000 - 0x7fff8827fff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff88280000 - 0x7fff8828dfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8828e000 - 0x7fff882b3ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff882b4000 - 0x7fff882b5fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff882b6000 - 0x7fff882c1fff com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff882c2000 - 0x7fff884fcfef com.apple.imageKit 2.0.3 (1.0) <9EA216AF-82D6-201C-78E5-D027D85B51D6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff884fd000 - 0x7fff884fdff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff884fe000 - 0x7fff884feff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff884ff000 - 0x7fff8859ffff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff885a0000 - 0x7fff885e8ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff885e9000 - 0x7fff88678fff com.apple.PDFKit 2.5.1 (2.5.1) <7B8A187A-F0BB-44E7-FBD4-9E1C5F9D5E85> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff88679000 - 0x7fff88679ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8867a000 - 0x7fff886b7ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff886e2000 - 0x7fff887daff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <7E4ADB5A-CC77-DCFD-3E54-2F35A2C8D95A> /usr/lib/libiconv.2.dylib
0x7fff887db000 - 0x7fff8885dfff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8885e000 - 0x7fff888f8fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff888f9000 - 0x7fff88933fff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <539EBFDD-96D6-FB07-B128-40232C408757> /usr/lib/libcups.2.dylib
0x7fff88936000 - 0x7fff8894dfff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8894e000 - 0x7fff8899dff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8899e000 - 0x7fff88a53fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff88a54000 - 0x7fff88a54ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff88a97000 - 0x7fff88ab8fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x7fff88ab9000 - 0x7fff88ae8ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff88ae9000 - 0x7fff88aeaff7 com.apple.TrustEvaluationAgent 1.1 (1) <74800EE8-C14C-18C9-C208-20BBDB982D40> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff88b01000 - 0x7fff88bd5fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff88c21000 - 0x7fff88c5aff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff88c5b000 - 0x7fff88c5dfff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff88c5e000 - 0x7fff88d78fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff88d79000 - 0x7fff88d80fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff88d81000 - 0x7fff88d87ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff88d88000 - 0x7fff88dafff7 libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88db2000 - 0x7fff88dc4fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff88e02000 - 0x7fff88e0dff7 com.apple.HelpData 2.0.5 (34.1.1) <24DC6CD3-02B7-9332-FF6D-F0C545857B55> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff88e0e000 - 0x7fff88e36fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff88f27000 - 0x7fff88f73fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff88f74000 - 0x7fff88ff1fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff88ff2000 - 0x7fff89041fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff89042000 - 0x7fff8911ffff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff89120000 - 0x7fff89310fef com.apple.JavaScriptCore 6533.20 (6533.20.20) <0AA8B101-C02C-0858-84BC-4E4D397E0231> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8936b000 - 0x7fff89871ff7 com.apple.VideoToolbox 0.484.52 (484.52) <FA1B8197-8F5F-73CB-A9A1-49E0FB49CF51> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK1655GSXF, 149.05 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2I'm seeing Symantec in the crash report. Are you running Norton? It's well known for causing problems on Macs. You don't need any AV like that. Uninstall it and see if the crashes stop. Uninstall it whether they stop or not.
com.symantec.webkitutils
Likely suspect as WebKit is intimately involved with Safari.
Message was edited by: WZZZ -
Please, help!
After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.
ThanksHave you been trying to download from the app store? Did you get a message?
As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
Barry -
When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?
Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
I cant update my 3gs for ios 5, can anyone help please
I cant update my 3gs for ios 5, can anyone help me please ?
If it is 3G, iOS 4.2.1 is end of line.
If 3GS Connect and Update in iTunes to iOS 6.1.3 -
When I try to copy a drawing with text, it only pastes the text, can anyone help me?
adobe illustrator cs5Are your drawing layers locked and the text layers unlocked? So far it sounds as if the "Copy" command isn't grabbing anything but the text. I've had a similar problem with text not coming across when I saved my vector art as a raster image: for that I had to remove a compound path or something from the text before it would come over.
Make sure your layers (and sublayers) aren't locked, and check your compound paths and clipping masks to see if there's something funny going on. -
Cannot get incoming mail on my ipad since upgrading. Can anyone help?
I cannot get incoming mail on my ipad since upgrading
. Can anyone help?Thank you so much. This solved my problem in seconds after hours of trying other ways to get it Sorted. Many, many thanks.
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i can't transfer music and other files from library to my iphone 4 by dragging it.can anyone help me?is there any other way to transfer files into iphone?
If you want to drag and drop ( don;t know why you would do this), you will have to check manually manage music.
Why not just sync?
iPhone User Guide (For iOS 5.0 Software)
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