Multiple monitors not working in RDS on server 2012

Hello.
I have a Windows 2012 server running RDS. Before RDS was installed a remote desktop session used all available monitors when 'use all my monitors for the remote session' was checked in the RDP client settings.
After I installed RDS the default session collection had a limit of 16 monitors that I was unable to edit. When I connected to the default session collection I could only get the remote session to display on 1 monitor.
I deleted that session collection, created a new one, and was able to edit the 'maximum number of redirected monitors' setting to the desired value of 2 but the remote session still only displays on 1 monitor. 
If the session collection is set to 2 monitors and the RDP client is set to 'use all my monitors' why is the remote session only displayed on 1?
Thanks.
Keith

Hi,
Thanks for your post.
Please try to use RDC 8.0 to connect to the Remote Desktop Server. In addition, you may refer to the following blog to see if any settings restrict the number of monitors.
Using Multiple Monitors in Remote Desktop Session  (applies to Windows Server 2012)
http://blogs.msdn.com/b/rds/archive/2009/07/01/using-multiple-monitors-in-remote-desktop-session.aspx
Best Regards,
Aiden
If you have any feedback on our support, please click
here
Aiden Cao
TechNet Community Support

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    http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-cant-preview-word-excel-files/18c6b2da-17a0-4079-8694-d7aa0f7dfaee
    http://answers.microsoft.com/en-us/office/forum/excel/outlook-2013-excel-attachment-error-microsoft/af38d448-0fa0-4b0b-a42b-60a1c58746e5
    http://answers.microsoft.com/en-us/office/forum/outlook/please-help-this-file-cannot-be-previewed-because/ca25f299-d216-4e23-a99b-f0595552063d
    Outlook 2013 excel attachment error: microsoft excel cannot open or save any more documents because there is not enough
    available memory or disk space
    http://superuser.com/questions/762773/this-file-cant-be-previewed-because-of-an-error-in-the-microsoft-word-previewe
    http://superuser.com/questions/554327/outlook-2013-email-attachment-previewer-sometimes-stops-working
    http://community.spiceworks.com/topic/386255-office-2013-word-excel-unable-to-preview-files
    This is a major problem and I am very  thankful for
    a 100% accurate answer and solution
    to this preview headache..  :-)
    Regards
    [email protected]
    mvh Kenneth Knudsen MCSE 2003 HP ASE

    Hi,
    Thank you for posting in Windows Server Forum.
    Might possible that DCOM permission got changed and to verify that you can check following steps.
    Go to start, then run. Type dcomcnfg and push o.k. Component Services should come up.
    Expand Component Services, click on Computers, then "Right click" on My Computer and go to "properties".
    Click on Default Properties tab, and make sure the following is set:
    Default Authentication Level: Should say Connect, not "None"
    And Default Impersonation Level: SHould say Identify.
    When those are set properly, hit ok and turn on your protected mode back on your Office applications.
    In addition to this, please check whether you find any information from event log for this case. Also try to add Builtin users to grant read, write and execute persmission.
    Hope it helps!
    Thanks.
    Dharmesh Solanki

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