Multiple problems with new x476DW

Hi, My company recently purchased this printer to replace an Epson Workforce Pro.  It is our only printer and we have around 50 staff on Win8 laptops. We have had daily issues ever since installation including: - Printer shows as offline for some (but not all) users when it is online- Users unable to connect to it when installing software- Often (but not always) and extremely long wait for documents to start printing (up to several minutes)- Documents sitting in print queue indefinitely- Error messages displayed to user saying documents could not be printed even though print has completed successfully- Takes minutes to spool print jobs of PDFs containing scanned images of a MB or two.  Larger scans will not print at all (I suspect because the software times out before the print job has finished)- Touch panel on printer freezes during use.  After this has happened the on-off button also hangs so printer has to be rebooted by switching off at wall socket All in all not a good experience.  We returned the first one in the hope that it must have been a one-off faulty item and that a new product surely wouldn't be launched with so many problems.  However our new one is exactly the same. When it works, it's great.  The software is much nicer to use than the Epson, it is super-fast once it actually starts printing and the print quality is excellent.  I'd really like to keep it but I need to find out if HP is aware of these problems and if there is likely to be a firmware update to address them. The Epson was pretty flawless until the day when lots of the print nozzles suddenly blocked when it was 16 months old (still no idea why) and we discovered that the print head is unserviceable. Just for the record, I have tried repeatedly to call HP support but was unable to penetrate the voice recognition line of defence which apparently couldn't recognise the word 'printer'.  Hrrmph! 

Periscopix wrote:
Hi, My company recently purchased this printer to replace an Epson Workforce Pro.  It is our only printer and we have around 50 staff on Win8 laptops. We have had daily issues ever since installation including: - Printer shows as offline for some (but not all) users when it is online- Users unable to connect to it when installing software- Often (but not always) and extremely long wait for documents to start printing (up to several minutes)- Documents sitting in print queue indefinitely- Error messages displayed to user saying documents could not be printed even though print has completed successfully- Takes minutes to spool print jobs of PDFs containing scanned images of a MB or two.  Larger scans will not print at all (I suspect because the software times out before the print job has finished)- Touch panel on printer freezes during use.  After this has happened the on-off button also hangs so printer has to be rebooted by switching off at wall socket All in all not a good experience.  We returned the first one in the hope that it must have been a one-off faulty item and that a new product surely wouldn't be launched with so many problems.  However our new one is exactly the same. When it works, it's great.  The software is much nicer to use than the Epson, it is super-fast once it actually starts printing and the print quality is excellent.  I'd really like to keep it but I need to find out if HP is aware of these problems and if there is likely to be a firmware update to address them. The Epson was pretty flawless until the day when lots of the print nozzles suddenly blocked when it was 16 months old (still no idea why) and we discovered that the print head is unserviceable. Just for the record, I have tried repeatedly to call HP support but was unable to penetrate the voice recognition line of defence which apparently couldn't recognise the word 'printer'.  Hrrmph! Good morning I had these exact problems on multiple x476 units.
It was resolved once HP finally released a new firmware update. Go the Support site and download the latest firmware for your product and all your problems will go away. Jeff

Similar Messages

  • Multiple problems with new retina iMac. Suspect graphics driver

    New retina IMac, top spec, with latest Yosemite, and additional Cinema Display attached. Having multiple problems which I suspect are being caused by the graphics driver:
    The long running issue with Adobe PS whereby under certain size options the tools cursor disappears and just has the arrow cursor.
    With no warning, after doing an action such as opening an application the system reverts immediately to the login screen and does not show me as logged in.
    After switching users, a blank screen other than the cursor is shown. Seems I have to power off to get past this one.
    Can anybody shed any light on any of these, at least so that I can discount my theory of a single culprit?

    So I went onto the Adobe forums and found a number of threads on this subject. A staff member replied with the following:
    It's a video card driver bug introduced in MacOS 10.10 (which looks a lot like an old bug they fixed in 10.9).
    Apple is aware of this, and the other video driver issues in 10.10, and working on solutions.
    So thanks to Adobe we now know.

  • Suddenly having multiple problems with new iTunes

    So my iTunes is all messed up and I don't know why.
    I recently was given a new PC from my parents, and one of the first things I did was to import my old music library (about 12000 songs on an external hard drive.) When I added the files I kept receiving an error saying that iTunes could not save the library and, sure enough, the next time I opened iTunes there was nothing there. I uninstalled and reinstalled the latest version of itunes in case that was the problem, and after that I couldn't even get it to open, it would always give me a message saying that required files were missing. I have since uninstalled and reinstalled about 5 more times and had no luck.
    Most recently i decided to just plug in my iPod and see if my pc would recognize what files were missing on its own. Strangely enough, iTunes opened. Unfortunately it still is unable to save my library. It also says that it cannot read the files on my iPod and that I need to restore its settings, but I would hate to erase it (its a full 160G Classic) just to have itunes be unable to put any files back on it.
    If anyone has any idea what is wrong I would greatly appreciate the feedback.

    I should add that as of this morning iTunes appears to opening fine and reading my iPod (which is inexplicable because I haven't done anything with it since my 1st post.) iTunes still, however, will not save my library. I keep getting error message {-1450}. Also, every time i open iTunes, I am asked to agree to the user agreement, as if i had just downloaded the program.

  • Please Help - Multiple problems with new BB software update

    Hi -
    Re: new software upgrade to 6.0 bundle 2534 v6.0.0.570
    I have a BB Bold 9700, via Carphone Warehouse on O2 (UK).
    I just downloaded this software update in good faith, via the desktop manager. It has changed several things I did not wish to change, some of them without any explanation as to how to revert to what I had before.
    One thing it has done is duplicate all my calendar entries, using different email addresses as default calendar addresses. I never had this with the previous software. Also, I am having trouble entering a new calendar entry on a day where there is already an "all day" entry.
    I guess the more we rely on these little machines, the more we suffer when things go wrong. Does anyone have any clues as to what to do ? Carphone Warehouse could not help and accessing anyone at BB seems impossible.
    Thanks in advance for your help.

    To reply to your responses, in order:
    Nothing -- I just discovered the problems and came here to....
    ... Express my frustrations (aka "throw a tantrum") and seek feedback from others who may be experiencing the same issues;
    Yes, I checked the wifi settings and nothing has visibly changed, and no, I haven't received ANY prompts from Apple about app upgrades -- and before you ask, yes, my iPad is registered with Apple with me as the owner;
    The decision to cut the power was one of the moronic moves that bother me, as it renders the device useless for the growing number of photographers looking to give Apple their MONEY to use it; and
    I should not have to reset the network settings just because Apple can't get the bugs out of an update before they issue it.

  • Having multiple problems with script - NTFS Permissions and AD Groups

    Hi, all!  I'm having multiple problems with my first script I've written with Powershell.  The script below does the following:
    1. Prompts the user for a corporate division under which a shared folder will be created, and adjusts variables accordingly.
    2. Prompts if the folder will be a global folder or an office/location-specific folder, and makes appropriate adjustments to variables.
    3.  If a global folder, prompts for the name.  If an office/location-specific folder, prompts for each component of the street address, city and state and an optional modifier.  I've prompted for this information in this way because the information
    is used differently later on in the script.
    4.  Verifies the entered information and requests confirmation to proceed.
    5.  Creates the folder.
    6.  Creates an AD OU and/or security group(s).
    7.  Applies appropriate security groups to the new folder and removes undesired permissions.
    Import-Module ActiveDirectory
    $Division = ""
    $DivAbbr = ""
    $OU = ""
    $OUDrive = "AD:\"
    $FolderName = ""
    $OUName = ""
    $GroupName = ""
    $OURoot = "ou=DFS Restructure Testing OU,ou=Pennsylvania Camp Hill 4410 Industrial Park Rd,ou=Locations,ou=Camp Hill,dc=jacobsonco,DC=com"
    $FSRoot = "E:\"
    $FolderPath = ""
    $DefaultFolders = "Archive","Customer Service","Equipment","Inbounds","Management","Outbounds","Processes","Projects","Quality","Reports","Returns","Safety","Schedules","Time Keeping","Training"
    [bool]$Location = 0
    do {
    $userInput = Read-Host "Enter CLS Division: (W)arehousing, (S)taffing, or (P)ackaging"
    Switch ($userInput)
    W {$Division = "Warehousing"; $DivAbbr = "WHSE"; $OU = "ou=Warehousing,"; break}
    S {"Staffing is not yet implemented."; break}
    P {"Packaging is not yet implemented."; break}
    default {"Invalid choice. Please re-enter."; break}
    while ($DivAbbr -eq "")
    write-host ""
    write-host ($Division + " was selected.")
    $FolderPath = $Division + "\"
    write-host ""
    $choice = ""
    do {
    $choice = Read-Host "Will this be a (G)lobal folder or (L)ocation folder?"
    Switch ($choice)
    G {$Location = $false; break}
    L {$Location = $true; $FolderPath = $FolderPath + "Locations\"; $OU = "ou=Locations," + $OU; break}
    default {"Invalid choice. Please re-enter."; $choice = ""; break}
    while ($choice -eq "")
    write-host ""
    write-host ("Location is set to: " + $Location)
    write-host ""
    if ($Location -eq $false) {
    $FolderName = Read-Host "Please enter folder name:"
    $GroupName = $DivAbbr + " " + $FolderName
    } else {
    $input = Read-Host "Please enter two-letter state abbreviation:"
    $FolderName = $FolderName + $input + " "
    $input = Read-Host "Please enter city:"
    $FolderName = $FolderName + $input + " "
    $input = Read-Host "Please enter street address number only:"
    $FolderName = $FolderName + $input
    $GroupName = $DivAbbr + " " + $FolderName
    $FolderName = $FolderName + " "
    $input = Read-Host "Please enter street name:"
    $FolderName = $FolderName + $input
    $input = Read-Host "Please enter any optional information to appear in folder name:"
    if ($input -ne "") {
    $FolderName = $FolderName + " " + $input
    $OUName = $FolderName
    write-host
    write-host "Path for folder: "$FSRoot$FolderPath$FolderName
    write-host "AD Path: "$OUDrive$OU$OURoot
    write-host "New OU Name: "$OUName
    write-host -NoNewLine "New Security Group names: "$GroupName
    if ($Location -eq $true) { write-host " and "$GroupName" MGMT" }
    write-host
    $input = Read-Host "Please confirm creation of new site/folder: (Y/N) "
    if ($input -ne "Y") { Exit }
    write-host
    write-host -NoNewLine "Folder exists: "; Test-Path ($FSRoot + $FolderPath + $FolderName)
    if (Test-Path ($FSRoot + $FolderPath + $FolderName)) {
    Write-Host "Folder already exists! Skipping folder creation..."
    } else {
    write-host "Folder does not exist. Creating..."
    new-item -path ($FSRoot + $FolderPath) -name $FolderName -itemtype directory
    Set-Location ($FSRoot + $FolderPath + $FolderName)
    if ($Location -eq $true) {
    $tempOUName = "ou=" + $OUName + ","
    write-host
    write-host $OUDrive$tempOUName$OU$OURoot
    write-host
    write-host -NoNewLine "OU exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
    if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
    Write-Host "OU already exists! Skipping OU creation..."
    } else {
    write-host "OU does not exist. Creating..."
    New-ADOrganizationalUnit -Name $OUName -Path ($OU + $OURoot) -ProtectedFromAccidentalDeletion $false
    $GroupNameMGMT = $GroupName + " MGMT"
    if (!(Test-Path ($OUDrive + "CN=" + $GroupName + "," + $tempOUName + $OU + $OURoot))) { write-host "Normal user group does not exist. Creating..."; New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
    if (!(Test-Path ($OUDrive + "CN=" + $GroupNameMGMT + "," + $tempOUName + $OU + $OURoot))) { write-host "Management user group does not exist. Creating..."; New-ADGroup -Name $GroupNameMGMT -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
    $FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
    $FolderACL.SetAccessRuleProtection($True,$True)
    # $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
    $BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
    $BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
    write-host $BIUsersSID.Value
    # out-string -inputObject $BIUsers
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
    $FolderACL.RemoveAccessRuleAll($Ar)
    Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
    get-acl ($FSRoot + $FolderPath + $FolderName) | fl
    $FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
    $ADGroupName = "JACOBSON\" + $GroupName
    $objUser = New-Object System.Security.Principal.NTAccount($ADGroupName)
    $objUser.Translate([System.Security.Principal.SecurityIdentifier]).Value
    write-host $ADGroupName
    write-host $objUser.Value
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
    Out-String -InputObject $ar
    $FolderACL.AddAccessRule($Ar)
    $ADGroupName = "JACOBSON\" + $GroupNameMGMT
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
    Out-String -InputObject $ar
    $FolderACL.AddAccessRule($Ar)
    Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
    } else {
    $tempOUName = "cn=" + $GroupName + ","
    write-host
    write-host $OUDrive$tempOUName$OU$OURoot
    write-host
    write-host -NoNewLine "Group exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
    if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
    Write-Host "Security group already exists! Skipping new security group creation..."
    } else {
    write-host "Security group does not exist. Creating..."
    New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ($OU + $OURoot)
    $FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
    $ADGroupName = "JACOBSON\" + $GroupName
    $FolderACL.SetAccessRuleProtection($True,$True)
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"Modify","ContainerInherit, ObjectInherit", "None", "Allow")
    $FolderACL.AddAccessRule($Ar)
    $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
    Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
    My problems right now are in the assignment/removal of security groups on the newly-created folder, and the problems are two-fold.  Yes, I am running this script as an Administrator.
    First, I am unable to remove the BUILTIN\Users group from the folder when this is an office/location-specific folder.  I've tried to remove the group in several different ways, and none are having any effect.  Oddly, if I type in the lines directly
    into Powershell, they work as expected.  I've tried the following methods:
    $FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
    $FolderACL.SetAccessRuleProtection($True,$True)
    $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
    Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
    $FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
    $FolderACL.SetAccessRuleProtection($True,$True)
    $BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
    $BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
    $FolderACL.RemoveAccessRuleAll($Ar)
    Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
    In the first case, the script goes through and has no apparent effect because afterwards, I do a get-acl and the BUILTIN\Users group is still there, although when looking through the GUI, inheritance appears to have been broken from the parent folder.
    In the second case, I get the following error message:
    Exception calling "RemoveAccessRuleAll" with "1" argument(s): "Some or all identity references could not be translated."
    At C:\Users\tesdallb\Documents\FileServerBuild.ps1:110 char:5
    +     $FolderACL.RemoveAccessRuleAll($Ar)
    +     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : NotSpecified: (:) [], MethodInvocationException
        + FullyQualifiedErrorId : IdentityNotMappedException
    This seems strange that the local server is unable to translate the SID of a BUILTIN account.  I've also tried explicitly putting in the BUILTIN\Users SID in place of the variable in the New-Object line, but that gives me the same error.  I've
    also tried the solutions given in this thread:
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/ad59dc58-1360-4652-ae09-2cd4273cbd4f/remove-acl-issue?forum=winserverpowershell and at this URL:
    http://technet.microsoft.com/en-us/library/ff730951.aspx but these solutions also failed to have any effect.
    My second problem is when I try to apply the newly-created security groups, I also will get the "Some or all identity references could not be translated."  I thought I had found a workaround to the problem by adding the -PassThru option to
    the New-ADGroup commands, because it would output the SID of the group after creation, however a few lines later, the server is unable to translate the account to apply the security groups to the folder.
    My first Powershell script has been working well up to this point and now I seem to have hit a showstopper.  Any help is appreciated.
    Thanks!

    I was hoping to stay with strictly Powershell, but unless I can find a Powershell solution, I may resort to ICACLS.
    As for the problems with my groups not being translatable right after creating them, I think I have solved this problem by using the -Server parameter on all my New-ADGroup commands and this example code seems to have gotten around the translation problem,
    again utilizing the -Server parameter on the Get-ADGroup command:
    get-acl ($FSRoot + $FolderPath + $FolderName) | fl
    $FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
    # Add the new normal users group to the folder with Read and Execute permissions
    $GroupSID = Get-ADGroup -Identity $GroupName -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
    $SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupSID)
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
    $FolderACL.AddAccessRule($Ar)
    # Add the management users group to the folder with Modify permissions
    $GroupMGMTSID = Get-ADGroup -Identity $GroupNameMGMT -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
    $SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupMGMTSID)
    $Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
    $FolderACL.AddAccessRule($Ar)
    Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
    Going this route seems to ensure that the Domain Controller I'm creating my groups on is the same one that I'm querying for the group's SID to use in the FileSystemAccessRule.  It's been working fairly consistently.
    Still having issues with the translation of the BUILTIN\Users group, though. 

  • Multiple problems with Mail

    Here is the setup:
    iMac Intel running 10.4.8
    Mail 2.1.1
    seperate user accounts, each with their own email address
    email is valornet.com (local ISP), set up to download to Mail
    Multiple problems with one of the user accounts (not affecting the others):
    1. Multiple copies in the inbox of the same message. These are brand new, not a week old as some other threads have mentioned. When I go to Preferences/Accounts/Advanced I have already clicked the "Remove Now" button, also the "Remove copy from server..." is checked.
    2. Mail will not stop retrieving new mail. The circle thing next to the Inbox on the left just keeps spinning, and spinning, and spinning...
    3. Cannot quit Mail. Have to go in Activity Monitor and Force Quit.
    4. My trash folder is gone.
    If anyone can help me clean up this mess, I would appreciate it.

    Verify/repair the startup disk (not just
    permissions), as described here:
    Th
    e Repair functions of Disk Utility: what's it all
    about?
    Minor bitmap problem needed fixing; fixed.
    Go to Apple Menu > System Preferences >
    Network, choose Network Port
    Configurations from the Show popup menu,
    and make sure that the configuration used to connect
    to Internet appears at the top of the list.
    It was showing Bluetooth first and ethernet 2nd; I moved ethernet to the top.
    In Mail, open Window > Activity Viewer. What
    do you see Mail doing there? Actually, you may be
    able to avoid having to force quit Mail by canceling
    whatever it’s doing (by clicking on the red stop icon
    of the activity).
    "Fetching new mail
    Fetching 5 of 5: updates on buses - Haskell Middle School"
    blue bar is moving, red stop icon is bright. I clicked on the stop icon and it "grayed out" but Mail did not stop the spinning circle next to the inbox. Still had to force quit.
    What are your Mail > Preferences > Accounts >
    Mailbox Behaviors > Trash settings?
    Trash can is back! One problem solved...
    Do you have any Mail plug-ins or any system utilities
    that could interfere with Mail? In the Finder, go to
    each of the following folders (if they exist). What
    do you see there?
    /Library/InputManagers/
    ~/Library/InputManagers/
    /Library/Mail/Bundles/
    ~/Library/Mail/Bundles/
    None of the above folders exist.
    In the user's ~/Library/Mail/ folder (the user with the problems), she has:
    DefaultCounts
    Envelope Index
    LSMMap2
    MessageRules.plist
    MessageRules.plist.backup
    OpenedAttachments.plist
    SmartMailboxes.plist
    and the following folders:
    Mailboxes
    [email protected]
    Signatures
    The Mailboxes folder has two more folders inside:
    Deleted Messages.mbox
    Outbox.mbox
    The POP-... folder has the following folders inside:
    Deleted Messages.mbox
    Drafts.mbox
    INBOX.mbox
    Sent Messages.mbox
    and one file:
    MessageUidsAlreadyDownloaded2
    Incidentally, I now have 9 copies of the same email in my inbox and 7 copies of another. They are multiplying like rabbits!
    Thanks for your help so far.
    17" iMac (intel)   Mac OS X (10.4.8)  

  • Multiple problems with PSE10 Organizer

    I have Photoshop Elements 10 that I am using with Windows XP with Service Pack 3, a Pentium 4 CPU with 3 GHz, 2 GB of RAM and 48.6 GB of free disk space. I have had multiple problems with Organizer since I started using it.
    When I first got PSE10, I imported 8 years of my photos into one catalog in Organizer. I'm not sure how many images were included in this catalog but from what I've read, there's no limit to the number of images that can be placed in a catalog.
    Question: Is there any limit to the number of images that can be put into one catalog?
    Catalog A
    Problem 1) People recognition didn't work. When I tried to find people for tagging, the feature didn't work. After researching the problem online, I found that others who had the same problem solved it by rebuilding the catalog a few hundred images at a time. I deleted the original catalog with all of my images and created a new catalog with just 800 images from this year. Then, people recognition worked, and I was able to tag people. The only other feature that I have used in Catalog A is that I have edited a few images to improve exposure. I have not rated images, stacked them, renamed them or created albums. With this catalog, the Organizer and the Editor still work together so when I select a photo in Organizer to fix, the Editor opens up with the photo for editing like it is supposed to do.
    Catalog B
    I created another catalog that had about 900 different images from a European tour. I deleted some of those images so there are now 760 images in this catalog. At first, all the Organizer features seemed to work fine in this catalog. I was able to pull photos from Organizer to fix in the Editor. I rated all the images, stacked and renamed some photos and created several albums under an album category.
    Problem 2) A couple of days ago, the Organizer and the Editor stopped working together. Now, when I select a photo in Organizer and click on Fix, Edit, the Editor window comes up but the photo does not appear in Editor. The only way I can get an image into Editor is to pull it directly into Editor. Then, when I want to save it as a Version Set I have to choose File> Organize Open File in order to save the image as a version set.
    Question: How do I get the Organizer & Editor to work together again?
    Problem 3) The Exif data has disappeared on quite a few of the images in Catalog B even though the Complete radio button is highlighted under the Properties panel. Some of those images were never edited or re-saved.
    Question: How do I get the Exif data back into Properties.
    Problem 4) Yellow question marks continue to appear on the top left of some images even though these images have not been moved. The Organizer searches for the "missing file" and finds it quickly but why is it "missing"? I have gone through the albums in this catalog, completed the missing file searches on all the images so that no yellow question marks appear and when I go back to the catalog the next time I find the yellow question marks are there again!
    Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
    Problem 5) When I re-opened Catalog A with the general 2012 images, I got a message that my watched folder had new photos to import. When I clicked on ok, the next window brought up 3 photos that were already in Catalog B of my European tour that were taken in September. Somehow, the Date Created and the Dated modified had been changed from 9/12 to 11/12 so the Organizer thought they were new images when they were not.
    Questions: Shouldn't the Date Created remain constant?  The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
    Both Catalogs
    All of the images in both catalogs show creation dates that are later than the date modified, (example: date created of 6/12 and a date modified of 3/12).
    Question: How is it possible that the date created is later than the date modified?

    Hey Paysonite,
    A lot of questions hmm!!! Let me try to answer few of them.
    Question: Is there any limit to the number of images that can be put into one catalog?
    Ans: No, you can import as many images in catalog you want. Just to add, as the size of catalog grows, Organizer's perfromance will be affected.
    Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
    Ans: As you mentioned in your comments, you have deleted some files (i assume from explorer). But these deleted files are still present in Organizer. Since the deletion happened outside the organizer, so Organizer is unaware of the deletion. So when organizer tries to read the files (which were deleted), Organizer is unable to find then and thus thinks that files are missing.
    Questions: Shouldn't the Date Created remain constant?  The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
    Ans: Date created represents the date on which the files was created on your files system (or into OS). It is not date when the images was shot (actual shot date is Date time Original in Organizer).
    Question: How is it possible that the date created is later than the date modified?
    Ans: A simple way to do it is-Suppose you have an image which was brought/copied on July (i am explaining this with the help of month only. Assume date to be 1st and year to 2012). Now change the system date to August. Edit this image in Editor (without creating a version set for easy illustration). Now date created is July and date modified is Aug.
    Copy this fine on flash drive/pen drive. Delete the original file from windows. Change the system date to Sept. Now copy the file in windows and see its properties. It has Date created as Sept and date modified as Aug, which answers you question.
    I am unable to fully understand your remaining questions. Please elaborate.
    Also please let me know if you need more info with above answers.
    ~Andromeda

  • Multiple Problems with Toshiba Satellite A505-S6980 laptop??

    Hi,
    We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago.  However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba. 
    Problems:
    Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time.  Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes. 
    In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too.  It's a pain, as we do a lot of email and calendar through Outlook.
    In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files.  We are the only user account on this computer.  We don't do seperate ones for each family member; we just turn on the PC.
    It seems to me like the internet crawls on this computer.  Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer.  It just stops and starts all throughout the video about every 3 seconds.  HUGE nuisance.  We watch a lot of videos. 
    Minor issue:  In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com.  If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results.  On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine.  I want my Yahoo search engine, and I want it to find the page if it can. 
    I cannot seem to get the Aero Flick (I think) to work.  That was one of the main things I was looking forward to, but I can't figure out how to do it.
    It seems to me like the Windows Explorer freezes a lot.
    There have been multiple times when I'm typing that the keys don't work.  Like I would have to press the A key about 10 times to get it to show up on the screen once.  It's hit and miss and doesn't do it all of the time.
    This isn't a problem - just a question.  Is it best to leave the computer plugged in all of the time if it's stationary?  Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
    **CLARIFICATION:  It's not Outlook Express, it's Microsoft Office Outlook 2007.  The one that you have to pay for.  Surely it works with 7, considering it's Microsoft?!?!
    If you can help me answer any of these problems/questions, I would really appreciate it.
    Have a safe and Merry Christmas!

    Yes, everything was fine with Firefox.  However, I have uninstalled it, and am just using Internet Explorer for now.
    Thanks for battery info...
    I'm well within the return window, but overall really like the laptop.  I've put a lot of time into it, and just want it to work right if possible.
    Thanks for the info.
    ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
    As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
    Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
    I have the same model and it works just fine.

  • List of Problems with new Web Mail

    List of Problems with NEW Web Mail :
    - At first doesn't open full page message list or retain full page as default setting, have to drag down bar
    - Only shows 20 message lines after “pulling down” the divider, screen partially empty until I scroll down.  It should show at least 26, preferably all available
    - After moving bar, bar moves back up after going back to inbox (not delete message) after reading a message, have to move it down again, and again...
    - Doesn't go to next message when delete message on screen is selected, no setting option for default to do this.
    - There is a drop down to select which folder to move a selected email to.  The initial display shows 7 usable choices, with the usual slider and arrow to show more choices.  The space on the slider clearly shows more choices are present (actually about 20 or so are there), but any attempt to use the slider or arrow to see more choices causes the drop-down to instantly disappear.  I can't move the selected field with arrow keys either.  I can select any of the visible 7 choices, and move an email to only one of the 7.  NOTE: This one works in both IE and Firefox, but if Verizon Webmail was fully web standard (see http://en.wikipedia.org/wiki/Web_standards) compliant it would also work in my preferred browser, Mozilla Seamonkey, the direct descendant of the original Mozilla browser.  Webmail should be FULLY web standard.
    - Occasionally a message will move from inbox to trash, without NO indication or command to move them.
    - Emails occasionally flash an error message and simply disappear - not to trash or other findable place, just disappear.  No time to read the error message either.
    - No way to set a whitelist for supposed spam emails, unless the whitelist for “Blocking” is the same.  Very unclear.
    - How can I switch my service back to the original, basic, email which works ok?  I know it’s still there, since some of my other accounts still access it!!!
    This seems my only way of getting this info direclty to the programming staff.  If it doesn't actually do this, will SOMEONE PLEASE FORWARD THIS MESSAGE TO THEM !?!  
    Thanks!

    vz_ric wrote:
    The majority of websites are set up the same way for all browsers. It's the software manufacturers responsibility to make their software compatible with websites, not the other way around. Otherwise everyone who has a website will have to make 10 different sites to work multiple browsers.
    Contrarily, it is Verizon's, as well as other companies like Verizon whose customer base uses a wide variety of web browsers, web page designers' responsibility to use only standard W3C-recognized code and not to use non-standard non-W3C-recognized code, e.g., Microsoft's Internet Explorer specific code, when designing their web pages. In my opinion based on my observations, Verizon's web page designers are too often guilty of using IE-specific code.

  • Problem with new version 4.3.2 apps not working " after update to the new version "

    Problem with new version 4.3.2 apps not working " after update to the new version "
    i was in 4.3.1 then i do the update , but now after update i face this problem , so what i Supposed to do ?!!

    Hi There
    Had the same problem as you. App would terminate when launched.
    Solution to working You Tube app:
    -Go to playstore
    - Uninstall app (it doesn't remove the app, only removes the update)
    - "Et Voila", working again.
    This doesn't correct the problem, it's just a workaround for you to be able to use youtube app again.
    Hope it helped.
    Best Regards

  • I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

    I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
    Will you please help me in this regard?
    Another issue, since i bought my new iphone there is dust inside back main camera.
    Your advises are highly appreciated.

    Hey Shaiju isac,
    I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Cheers,
    David

  • Wifi problems with new ipad

    I'm trying to learn how to correct wifi problems with new iPad.  It is the wifi only, 64GB model.  I want to be able to use it at work, where we have a great wifi network.  I can usually connect to our network with no problem, but after an hour or so my iPad loses the network.  When I try to reconnect, I see that the network is showing full strength reception, but I get the error message from the iPad that I am "Unable to join" the network.  My iPhone connects to the same network seamlessly, as do all of the other iPhones of my co-workers and the older generation iPads that some of our staff has.
    At other locations, I typically have no problems (home, apple store, etc.) but I have had the same situation pop up at a coffee shop where I could see that there was a wifi network available, but I could not join it even though it was the shop's free wifi. 
    I have tried turning the iPad off, turning off wifi and turning it back on again, and forgetting the wifi network in question.  I can't think of any other methods that are available to an end user to correct the problem. 
    I have already gone to the Apple store to swap out the unit, and the newer one is having the same symptoms. 
    Can anyone offer any advice here?  This is quite frustrating.

    No problem! Have a read at this most interesting article which has special significance as regards your models!
    http://edition.cnn.com/2012/04/05/tech/gaming-gadgets/ipad-wi-fi-issues/index.ht ml
    However, I attach an extract from another thread for your perusal. You can disregard any suggestions/links you have already explored -
    created by Texas Mac Man in Using iPad - View the full discussion
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom ;)

  • Adobe aftereffects is not working on os x maverics all updates...... is dis soft. will work on the new os x yosemite.??  y apple is nt working on dis problem wen users are facing problems with new os x .....

    Adobe aftereffects is not working on os x maverics all updates...... is dis soft. will work on the new os x yosemite.??  y apple is nt working on dis problem wen users are facing problems with new os x .....

    I suggest you contact Adobe tech support or their Mac forums for assistance.

  • Reposting this If your having problems with new Windows 8.1 do a full uninstall of all Apple

    Reposting this If your having problems with new Windows 8.1 do a full uninstall of all Apple iTunes programs but uninstall them in right order and then do restart of computer then reinstall newest iTunes and it will all be fixed up syncing problems or other problems this is thanks to Apple phone support

    What is your technical support question for these user to user technical support forums?

  • When Apple solve problems with new iTunes calendar sync with windows and outlook?

    When Apple solve problems with new iTunes calendar sync with windows and outlook?

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    More Info here...
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for