Must turn iPod off and back on to play a song

Hello everyone,
Almost everytime I go to use my iPod after it has been turned off for more than a couple hours I have the following problem:
I can navigate through all menus, and select a song or video to play, but the song or video will not play. Instead, the song or video just sits at 0:00, forever.
Hack Solution:
The only way to get any song or video to play is to turn off the iPod (by holding down on the play/pause button) and then turn the iPod back on. Once I have done this then I can play any song or video without a problem.
Notes:
1) I have sent my iPod to Apple for this problem, and they sent it back without doing anything saying they found no problem, even after they told me on the phone this kind of activity should never happen.
2) I have reinstalled iTunes
3) I have updated the iPod firmware
4) I have reset the iPod
5) I have restored the iPod
6) I use Automatic Syncing
None of the above have solved the problem.
Thanks for any advice any of you can add!
iPod 5G 30GB Black Windows XP Pro

When I turn on the iPod it goes to the last menu I was in, or to the song that was playing when I turned it off. The apple logo never comes up. Yes, it responds right away (but it won't play songs). I only use the hold button when I put the iPod in my coat pocket, the use of the hold button has no apparent effect on whether or not my problem occurs.
I called Apple Tech Support this afternoon. They do NOT believe that my problem is a software problem.

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Must turn iPod off and back on to play a song

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