My 27" 2010 iMac has recently began freezing and movement on the display is molasses slow. We have 500 gigabytes available and no applications running and the problems still persist. Any advice?

IF your system is running extremely slow with no applications running other than Finder then I'd suspect a failing HD or you have a runaway process somewhere. Open Activity Monitor (Applications - Utilities - Activity Monitor) and look to see if you have any applications taking a large %CPU, if you do that is your problem. To test the HD run Apple Hardware Test, please read:
http://support.apple.com/kb/HT1509
to learn how to run AHT on your machine, also run it in EXTENDED MODE so it does the most complete test. If no errors are found after the first pass run it another 2-3 times to be thorough.

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I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please?

I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3

Hi Shauneenb,
Welcome to the Apple Support Communities!
If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
I hope this helps,
-Joe

I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

Question
I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
'''(in English)'''

Hi Danny,
Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
but not 180, right?
I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
=COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
or
=SUM(IIF(Fields!TICKET_STATUS=4,1,0))
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

My Droid 2 has been malfunctioning lately making the phone completely uncontrollable. I have done a hard factory reset and the problem still persists. What else can i try?

My Droid 2 has been malfunctioning lately making the phone completely uncontrollable. I have done a hard factory reset and the problem still persists. What else can i try?

We want you to enjoy the best reliability with your Droid 2 Jaxie! What specific problems are you having with the device? Is your software up to date? The latest version available is: 4.5.621.A955.Verizon.en.US. If the software is up to date, we recommend running the device in safe mode to determine if third party apps may be causing the issues. I hope this information is helpful.
http://bit.ly/IPw5jE
http://bit.ly/o5McAQ
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

The "+" sign which opens NEW TAB has stopped working. I have to open a new window each time. I tried uninstalling firefox and installing again but the problem still persists. Somebody guide me on this.

The "+" sign which opens NEW TAB has stopped working suddenly. I have to open a new window each time. I tried uninstalling firefox and installing again but the problem still persists. Somebody guide me on this.

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Firefox has recently started freezing and unfreezing, how do I fix this?

As noted above Firefox seems to be having trouble with freezing, I have reinstalled Firefox, Java, and Adobe Flash, all without any success. I am not having such trouble with IE running on the same computer, and going to the same sites. This has happened several times while I type this little bit of text. The text that I input finally shows up, but some mouse clicks don't get through, and I have to make them again.
Edit: I also have cleared the cache, recent history, and deleted all cookies trying to fix this issue.
New edit 12/22/2011: I have now uninstalled 8.0.1, and installed 9.0.1, with the same bad results. I really want Firefox working for me again.

Thank you for your reply.
The problem self corrected about a month after I posted that, and I forgot that I had made the post.
It may interest you to know that I only have addons of the plugin type. There are eleven of them, and six of those have had updates with the sort of timing that leaves me not knowing if any of them had an update around the start of the problem, or around the end of it. their most recent updates were at least 1 month after the problem ended, and I have no record of any updates before that time. Two of those six are Java plugins, two are shockwave plugins, even though I don't know exactly when they were updated, I do know that they were updated at lease once during the time I had the issue, and those updates didn't fix it. Leaving only a Google update, and Pando web plugin for suspects.
In my OP I likely should have mentioned that in the past I had had short periods with this problem as well, and it always had self corrected in just a few days. The problem wasn't as severe in the earlier cases ether. Next time it happens I will try your method and see if I can end the problem on the spot. The down side to that is that if it's not the Google or Pando plugins, it would have to be one of the ones that most everyone depends on for much of their enjoyment on the web.
Is there anything else you can think of that could be suspect? BTW, I maybe should mention that I don't allow any extra tool bars to install on my browser, It's part of how I like my web experience.

My IMac has no sound...what is the problem?

I came home from a vacation and now my IMac has no sound. Any thoughts on what the problem might be?

Fixed it....restarts solved it.

Computer shuts down and starts up by itself. I have 27" mid-2011 model. Has been like this for 2 years now. The hard drive and the mother board has been replaced already. No help, the problem still returns.

This morning it started again.
When I write the word "shut" to console it says:
kernel[0] Previous shutdown cause: 0
locationd[55] locationd was started after an unclean shutdown
kernel[0] Previous shutdown cause: -128
locationd[55] locationd was started after an unclean shutdown
locationd[54] locationd was started after an unclean shutdown
kernel[0] Previous shutdown cause: 3
Yosemite is installed. But the problem has happened with every operating systems.
Disk utility can't find any problems.
No usb or other devices are connected.
I deleted the file: com.apple.PowerManagement.plist (someone suggested that it may help)
I think it's not the matter of heat, because the problem occurs right away when starting my comp.
With a safe mode it sometimes stays up for hours. So could it be a problem with applications, rather than hardware?
Help is highly appreciated!
Thank you!

Thank you, I did ran etrecheck.
Here's the result.
Now my computer did shuts down even in safe mode, sometimes in seconds.
So I have to keep this short.
Hardware Information: ℹ️
    iMac (27-inch, Mid 2011)
    iMac - model: iMac12,2
    1 2.7 GHz Intel Core i5 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            Empty
        BANK 1/DIMM1
            Empty
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    AMD Radeon HD 6770M - VRAM: 512 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 0:2:47
Disk Information: ℹ️
    ST2000DM001-1CH164 disk0 : (2 TB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 2.00 TB (1.68 TB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.9)
        /System/Library/Extensions
    [not loaded]    com.wacom.kext.wacomtablet (6.3.10 - SDK 10.9)
Problem System Launch Daemons: ℹ️
    [failed]    com.apple.systemstatsd.plist
    [failed]    com.apple.ucupdate.plist
    [failed]    com.apple.watchdogd.plist
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist
    [not loaded]    com.adobe.AdobeCreativeCloud.plist
    [not loaded]    com.wacom.wacomtablet.plist
Launch Daemons: ℹ️
    [not loaded]    com.adobe.adobeupdatedaemon.plist
    [not loaded]    com.adobe.fpsaud.plist
    [not loaded]    com.microsoft.office.licensing.helper.plist
User Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist
    [not loaded]    com.adobe.ARM.[...].plist
    [not loaded]    com.spotify.webhelper.plist
User Login Items: ℹ️
    iTunesHelper    Ohjelma (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Spotify    Ohjelma (/Applications/Spotify.app)
    SpyderUtility    Ohjelma (/Applications/Datacolor/Spyder4Pro/Support/SpyderUtility.app)
Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6
    Flash Player: Version: 16.0.0.305 - SDK 10.6
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.1.0
    Silverlight: Version: 5.1.30514.0 - SDK 10.6
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    WacomTablet [Click for support]
Time Machine: ℹ️
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        Macintosh HD: Disk size: 2.00 TB Disk used: 316.51 GB
    Destinations:
        My Book [Local]
        Total size: 2.00 TB
        Total number of backups: 8
        Oldest backup: 2013-11-03 12:06:31 +0000
        Last backup: 2015-02-17 10:06:36 +0000
        Size of backup disk: Adequate
            Backup size 2.00 TB > (Disk used 316.51 GB X 3)
Top Processes by CPU: ℹ️
         2%    WindowServer
         0%    AppleSpell
         0%    ps
         0%    fontd
         0%    launchd
Top Processes by Memory: ℹ️
    94 MB    Finder
    86 MB    WindowServer
    73 MB    Spotlight
    69 MB    com.apple.internetaccounts
    64 MB    NotificationCenter
Virtual Memory Information: ℹ️
    589 MB    Free RAM
    1.91 GB    Active RAM
    1.34 GB    Inactive RAM
    451 MB    Wired RAM
    1.04 GB    Page-ins
    193 KB    Page-outs
Diagnostics Information: ℹ️
    Feb 27, 2015, 12:16:17 PM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-02-27-121617_[redacted]. crash
    Feb 27, 2015, 12:08:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-02-27-120832_[redac ted].crash
    Feb 26, 2015, 08:19:12 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-02-26-081912_[redacted]. crash
    Feb 27, 2015, 12:46:20 PM    Self test - passed

TA25225 Display Flickers in my 21" Imac Intel. This happened after the fan noise in my machine. I also reported the problem and gave to the service centre, but the problem still persist. Please help. I purchased it 3 - 4 weeks ago

Hello,
I purchased my imac intel 21" 3-4 weeks ago and in the 2nd week i faced an issue with the machine. When i switched on in, there was a fan noise and a white screen. The machine had hanged. I reported the problem and gave to the service centre. After testing for a week, they said that there is no problem with the imac. Again i faced the same problem after receiving it from the service centre. They again tested the machine for 3-4 days and reported as no problem with the machine. Couple of days back, I received the machine from the service centre, and on the same day when i switched it on, there are flickers in the display. Please help me solve the issue. I am from India. The service here is very bad.
Hope for a resolution
Thanks

Hello RedDevil07
Yes I agree with seventy one. It's common sense to do this, especially now. I would also contact AppleCare and report this issue with them, it will get documented and you will have a caseID that you can refer to when talking to them in the future should this issue go one.
Be polite with AppleCare and your AASP. Hopefully everyone is being honest and trying to help you and not what might appear to be the opposite.
Patience is a virtue, but I thoroughly understand your frustration.
Let us know how it goes, we are here to help in whatever way we can.
I encourage you to contact AppleCare to report this experience and get their recommendations. There is an expectation that you should have that AppleCare is there to help you as a customer. I am sure they will too!

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time?

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time - then I have to repeat this again! Any help appreciated.

I've been having the same issue, but have just discovered something on my own that hasn't been pointed out in any of the forums I've visited. In what I thought would be a vain attempt to help myself, I went to System Preferences, Users & Groups, and then clicked on Login Items. I discovered that one of the Items that was listed to open automatically upon login was iTunes Helper and that there was an exclamation point beside it indicating that it was incompatible. I simply deleted that item and now I don't have the situation you described and my wireless is connected. Hope this helps!

ITunes has recently began corrupting my music library and my Podcasts. An exclamation mark has appeared at the beginning of a random number of songs and against some Podcasts with the result that they will not play on iTunes. Message is that iTunes cannot

iTunes has recently began corrupting my Music and some of the Podcasts. An exclamation mark appears at a random selection of songs - about a thoussanad of them - and they will not play as iTunes says that it cannot locate the file. This also has happened on a number of Podcasts. Any one else encountered this?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, if you are running Windows (you've posted in iTunes for Windows, but your sig mentions Mac OS X...), and as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

My 2010 iMac has just been updated to osx 10.9 Mavericks

My 2010 iMac has just been updated to osx 10.9 Mavericks & now runs very slowly. Has anyone experienced this problem? Any easy fixes?

The new update(Flash Pro CC release - November 2013) that has a fix for this OSX 10.9 buzzing sound issue is now available to you. This Flash CC update will update your flash version to 13.1.0.217.
You can update from the Adobe Creative Cloud application or from Flash Pro CC Help -> Updates menu.
You will more information on the update at: http://helpx.adobe.com/flash/using/whats-new.html
Thanks,
-Sujai

My wireless keyboard no longer connects with my iMac since changing the batteries. It now shows as not connected, not paired and not configured. A friend recently connected his iPad to the iMac and since then the problem started. Any ideas to resolve this

My wireless keyboard no longer connects with my iMac since changing the batteries. It now shows as not connected, not paired and not configured. A friend recently connected his iPad to the iMac and since then the problem started. Any ideas to resolve this?

a friend told me that he wants my os x cd for my macbook pro to upgrade his imac.
The discs that come with your Mac are "machine specfic" and cannot be used on another Mac.

Iphoto has recently stopped working; it continually shows the loading circle. I’ve uninstalled and reinstalled it, updated it

Iphoto has recently stopped working; it continually shows the loading circle. I’ve uninstalled and reinstalled it,updated it and reinstalled all my apps with the ‘applications install DVD’ however it still does not work. I have also tried holding the command and option key while pressing iphoto then when the pop up appears i press the checkboxes that have been suggested by other users however nothing happens. Any other suggestions would be great!

Ok the program itself is likely fine, it's the files it depends on that are not.
Step #1
1: Open your Users/Library/Preferences folder (if on Lion you need to use the Go in Finder)
2: Scroll down until you see a file called
com.apple.iPhoto.plist
3: Trash it and reboot, start iPhoto and see if it works.
Step #2
1: Go to your Users/Pictures/iPhoto Library and right (or hold option) click on it and "show package contents"
2: Inside will be a folder with your originals, copy them out.
3: Move and rename the iPhotoLibrary file outside of the Pictures folder.
4: Reboot and restart iPhoto, check inside the Pictures folder if iPhotoLibrary was created.
5: Download ClamXav and run a scan on the Original photo's and your whole machine too while your at it.
(it's if there is a picture in there from Windows it could contain a corruption caused by malware)
6: Reimport the originals back into iPhoto.
See if those two steps resolve your issue, if not I could suspect next a network issue? Like iPhoto is trying to contact the internet and can't or gets hung?
You can can create another user, use the Shared Drop box to transfer files and log into the other user and see if it's a issue with just your User account, and if so you might just want to transisition over and then one day delete the old user and it's problems.
Please keep your Flash updated.
http://flashbuilder.eu/flash-player-version.html
Read my backup and restore etc., info here
https://discussions.apple.com/message/16276201#16276201

My InDesign CS5 has recently been acting up, its missing the toolbar along with other problems.

My InDesign CS5 has recently been acting up, its missing the toolbar (and yes it checked all the tabs and so on). My question is with uninstalling the program and then re-installing it solve my problems? Its been acting up in other ways as well such as I can"t use shortcuts anymore and the tabs on the top seem to be missing some normally present features. What should I do as a senior in college with a design show coming up I really need my InDesign CS5. Thanks in advance

Try replacing your preferences.

My 27" 2010 iMac has recently began freezing and movement on the display is molasses slow. We have 500 gigabytes available and no applications running and the problems still persist. Any advice?

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