MY account was not suppose to be a 2 year contract

When I signed up for my hot spot I specifically asked for a month to month prepaid plan. I don't require use all the time. I got this device for when I fly to smaller more remote airports or when I am on the road between cities I can use the wi-fi it provides as me cell phone carriers 4G service is not wide spread. I knew it would only be once and while I would need to use it. I have had so much trouble with my online account working that I rarely use it. Today I log on there and see a link that says "check contract end dates". On there I see that I am under a 2 year contract until July of 2016. I am very frustrated. I went to my local Verizon and they told me I had to call in that they could not help me......even though they are the ones who set it up.
For the record it took an hour for me to even get signed up. The associate was using an ipad (or trying to) to set everything up. I probably had to sign 8 different times during this process. He would get all my information and fiddle with the device and get to a point then have to start over because the device kept failing. I almost walked out during this process because the tech was clearly not working. I wish I would have walked out now. After way to many attempts he finally gave up and took me to a point of sale system at a desk. I was upset by this point and he was clearly flustered. My wife who was with me was just plain ticked off.... wrath that I faced later that day for for sticking around so long.
I am not happy with this entire process and seeing that the clerk signed me up for a 2 contract seems devious but I will assume for now it was the issues with his iPad that flustered him so much he messed up on my order. I don't want to spend hours on the phone trying to deal with this, nor to I want to pay a cancellation fee.....I don't even want to cancel my service. I just want to me on the correct plan I asked for.

I thought it was $99 at the time I could be wrong....that isn't the real point. It could have been $1000 and I would have still paid full price to get the contract I wanted. Money wan't and isn't an issue as far as the cost of the device or the EFT.
The first contract that came up on his device was for the month to month prepaid option. The second time he started over and rebooted his iPad app it was also the month to month. We went through this a couple more times after that. After a while of dealing with his ipad he had had me take a seat walked away with my credit card and came back about 5 minutes later. He brought me up to the desk had me sign a signature pad attached to the register and handed me a bag with the hot spot in it and said I was good to go and that he was sorry it took so long.
I know I am a little intimidating and after so many failed attempts I probably wasn't overly quiet when mumbling my frustration to my wife. ( i do feel bad for that) so it was probably my fault he was so flustered. It still shouldn't take an hour to get 1 device. I think when he went to an actual point of sale after he gave up on the ipad is when he must have put me under the wrong plan. I assumed the last information he put in the iPad was transferred over but it must not have.
The thing is I don't want leave Verizon. I like everything they have to offer and no one has coverage like they do. Thanks for your input. If anything I got to vent out some of my frustration. Hopefully they will will do right by me and if not then I will just hang my head and move on.

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