My adobe acrobat 8 standard has quit working.

After a month of working with Adobe help through their portal I still cannot print or make a pdf file. Now windows is telling me that it does not recognize the Adobe program. This is after two years of operating without a problem. I have Vista.

If you installed AR8 also, then that is the problem. The best solution is to uninstall AR8 and then do a fix and repair or reinstall on AA8.1.2. The latter is needed since the uninstall of AR8 will likely break AA8.

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How do I fix: "Adobe acrobat 9.5 has stopped working"

Whenever I try to open a file using Adobe Acrobat 9.5, I get the message: "Adobe acrobat 9.5 has stopped working" "A problem caused the program to stop working correctly. Please close the program". Acrobat reader 9.5 appears to work fine. I am also having problems when opening PDF files from the internet using Internet Explorer. If I try to open a PDF file with Internet Explorer I get and error message Box which says: "Microsoft Visual C++ Runtime Library - Runtimr Error! - Program: C:\Program Files\Internet Explorer\iexplore.exe - R6034 - An application has made an attempt to load the C runtime library incorrectly. - Please contact the application's support team for more information." Then when I click OK, I get the following in IE: "Interner Explorer has closed this web page to help protect your computer - A malfaunction or malicious add-on has cause Internet Explorer to close this webpage. - More Information - Windows Data Execution Prevention detected an add-on trying to use system memory incorrectly. This can be caused by a malfunction or a malicious add-on. Other things you can do: Go online to learn about the Data Execution Prevention (DEP) security feature". I am running Windows 7 Pro version 6.1 (Build 7601, Service pack 1) and Internet Explorer 8 version8.0.7601.17514 and Adobe Acrobat 9.5 Standard. I would give you the version but I can't keep the program open long enough to check that. Please HELP I need Acrobat working on this computer.

Reader is not Acrobat, but I got the gist. To try to resolve the issue, open Acrobat and go to Help>Repair. Hopefully that will fix the problem.
The C++ library sometimes gets messed up and has to be reloaded. That would have to be done by way of MS.
After the repair, I would strongly recommend going back to Help>Check for Updates and install updates in order. Since you did not mention updates, I suspect you are running 9.0.0. Also, you did not mention your OS level as 32 or 64-bit. If it is a 64-bit system, you need to run the updates for AA9 to work properly.

Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)

Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Acrobat.exe
Application Version:    9.0.0.332
Application Timestamp:    4850eb76
Fault Module Name:    MakeAccessible.api
Fault Module Version:    9.0.0.332
Fault Module Timestamp:    4850e54e
Exception Code:    c0000005
Exception Offset:    000e1059
OS Version:    6.1.7600.2.0.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL   - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 8.00.7600.16385 (win7_rtm.090713-1255)
    Creation Date: 2009/07/13
    Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
    mapi32.dll
    Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
    Version: 8.14.10.1930
    Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
    Version: 9.3.2.163
    Creation Date: 2010/04/03
    Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
    Name: Intel(R) G33/G31 Express Chipset Family
    Resolution: 1024 x 768 x 75
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
    Version: 9.0.0.0
    Creation Date: 2008/06/12
    Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:00:30 AM

To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.

Updated to new 2014 cc. In bridge when I go to tools/Photoshop/Image Processor....I get this message "adobe photoshop 2014 CC has quit working" Anyone have a fix for this??

updated to new 2014 cc. In bridge when I go to tools/Photoshop/Image Processor....I get this message "adobe photoshop 2014 CC has quit working" Anyone have a fix for this??

I use a windows 7 pro and have no problem like that from bridge cc when I select a thumbnail then use menu Tools>Photoshop>Image Processor.. I see Adobe Photoshop CC 2014 start up then I see the Image processor dialog and that one file is selected in the bridge I the complete the dialog and click run. The image files are created. Photoshop remains open after the image files are create with no open documents. I need to click on the bridge in the task bar to bring bridge back into focus.
What does you system configuration?

Adobe Acrobat 9.0 has stopped working

I have just downloaded and installed adobe acrobat 9.0 on a Windows Server 2008. Installl process went find. When starting the program it eventually wil give me the error "Adobe Acrobat 9.0 has stopped working". I get an option to find a solution on the net or shut down. This is a 64 bit system.

To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.

Ran Belarc on a computer, reimaged it, now Adobe Acrobat 9 Standard isn't working with the key from Belarc. Any ideas?

Ran Belarc on two older computers and reimaged them or a client. After setting them up and finding an Adobe Acrobat 9 Standard disk I put the program back on both machines, however when I put in the serial number (which was the same for both machines according to Belarc) Acrobat said that the serial numbers were incorrect. Unsure of what the issue is here. Any help is appreciated.

Hi behind7proxies,
Please make sure you are using the right serial number for the right installer.
Acrobat 9 Std serial key will not work for Acrobat 9 Pro software.
You might want to refer to the KB : http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Regards,
Rave

My adobe acrobat 9 standard does not work recently for converting word documents to pdf - what up?

why would adobe acrobat 9 standard stop working for converting word docs to pdf?

Are you running at least version 9.2 of Acrobat? Are you able to log in with a new user account on Windows to see if it works?

Licensing for Acrobat 9 Pro has quit working - How to fix this

I just subscribed to the Photography plan that gives me access to Photoshop CC and Lightroom 5. I already own Design Creative Suite CS3 and Adobe Acrobat Pro (9). When I downloaded the application manager and began to download PS & LR it showed all applications and most listed as the option "Try" and on Acrobat XI Pro it indicated "Up To Date." Once I downloaded and installed the PS & LR applications I tried to open a .pdf to do some research. I got the following message as Acrobat Pro tried to open:
Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the
problem by uninstalling and then reinstalling this product or
contacting your IT adminstrator or Adobe customer support
for help.
I uninstalled Acrobat XI and Acrobat 9 from my computer, restarted it, then re-installed Acrobat Pro 9 from the CS3 installation disk. When done I tried to open a .pdf and got the same message. I restarted the computer and tried again and got the same message. I then did a Verify Permissions & Repair Permissions and Checked the Disc. (BTW this is all on a Mac with Snow Leopard 10.6.8 o/s. I have the 10.8 Mountain Lion o/s disk on the way, so I can't install/use LR 5 until that is done. anyway...)
Since it is Sunday and there is NO Adobe Customer Support and there is no IT department in my house, what do you think I should do? As an aside, the initial download/install for Photoshop CC hung at 44% installed. I did online chat with Bhartha at Adobe and he managed to do nothing but make my system worse. So I got away from him and repaired the damage he caused when I did the "screen share" operation with him. IM not so HO, Adobe's support system, what's the technical term?, SUCKS. If I had any good options to Photoshop and Lightroom I would use them, but for now I'd be stuck with something worse, like GIMP and Aperture. Okay, that's my rant about the sub-standard approach Adobe has to support. Apparently they feel that once you have their product then you're stuck with it and if they give you crappy service, so what? I hopefully await the day when Adobe gets bought and ruined by Microsoft. Like the old days when the phone company was one big corporation. Their motto: We Don't Care. We Don't Have To. Adobe seems to have adopted that idea.
Does anyone have an idea how to solve this problem

Everything was fine until I downloaded & installed PS CC. I had a copy of Acrobat 9 I had purchased. There was also a folder for AA XI I had previously downloaded as a Cloud member, but had cancelled that and did not use AA XI. Everything in CS worked fine for the last 2-3 years, until this download. As I stated, the download "hung" on install the first time at 44% install & I contacted Adobe via the chat line. Why a download of Photoshop CC would wreak havoc on my functional Adobe Acrobat 9 Pro (or XI Pro, for that matter), is something they couldn't explain, and they couldn't fix. They provided no help whatsoever...in point of fact the tech guy didn't actually seem to know how to navigate on a Mac. First thing he did, using the "Screen Share" process, was open the Parallels partition and boot Windows. And since this problem had nothing to do with my Windows/Parallel partition it was clear he didn't have a clue. Everything he did after that just confirmed his ineptitude, right up until I turned the computer off to get rid of him.
At any rate, I used the step-by-step procedures delineated in 3 other forum discussion threads which all said do the same thing. I did. It did not help. Of course I will call Adobe tomorrow and I'm sure they will not have any solution either. Which is why I unsubscribed to the Cloud account. Every time they had updates for any application the installs would fail and then the previously installed programs wouldn't work and I would have to uninstall & reinstall EVERYTHING. That was their solution. The brilliant minds of Adobe Tech Support in action. "Did you try powering if off and then back on...?"
At risk of being seen as a person with an actual opinion based on experience, I will say that ADOBE TECH PERSONNEL ARE MORONS. Of course they're in Kuala Lumpur or some other seemingly exotic place (unless, of course, that's where you are, in which case Des Moines, Iowa seems exotic), so maybe they don't get very good training on the products they are supposed to support. Adobe doesn't care about good support. They already have your money and they pretty much have a monopoly on a few of their niches (Photoshop, Lightroom). Any place you can find another manufacturer's product that competes with Adobe, for example Corell's Painter vs. Adobe Illustrator, the other manufacturer's product is ALWAYS BETTER. ALWAYS. So I am stuck with Adobe products due to occupational need, and stuck with their sub-standard support. Whether by design or omission, ADOBE DOES NOT SUPPORT THEIR PRODUCTS. In point of fact, I DESPISE these clowns. I just am forced to deal with them against my desires and better judgment. Probably why homicide is illegal.

Adobe Acrobat Pro 9 has stopped working

After a couple of years, message comes up informing me that I cannot use and should uninstall and re-install or contact Adobe Customer Support. Have tried the uninstall/re-install avenuse without success. Does anyone have any idea. Acrobat 9 is installed as part of Creative Suite 4.

I'm getting the same message -- precisely it says:
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
It used to work, not sure when it stopped and why.
Thanks for any help
Serena
[email protected]

Adobe Acrobat 8.1 Has Stopped Working

Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 8.1.0.137
Application Timestamp: 46444c82
Fault Module Name: rtutils.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b9ac
Exception Offset: 00001ad4
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d
Running on Server 2008 R2, XenApp 6.5. This is when attempting to launch the app on the server console with local administrator rights

Not really surprised. Does acrobat 11 also crash?

Acrobat 9 Standard has stopped working and must close...

This is the message I am getting whenever I try to edit a form. It's been happening about a week now. There are no updates available, and I have repaired the installation but the problem still persists. Anyone have any idea what is going on?

Windows 7 pro x64
Only when I try to edit one particular form that contains massive amounts of radio buttons.
Cheers,
Kelly Jourdan
[signature deleted by host]

Adobe Acrobat 8 Standard in Windows 8

My version of Adobe Acrobat 8 Standard has installed in Windows 8 but will not make pdf files from Microsoft Office files. Most other operations are working fine.
Is there a fix for this?

Hi davidbetts,
I am sorry, but Acrobat 8 is not supported on Windows 8.
Refer: https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-prod ucts.html
Even if it installs on your machine, you might not be able to access all features of Acrobat
Also, refer the following KB doc to check compatibility of Adobe PDFMaker with your MS Office applications:
Compatible web browsers and PDFMaker applications
I would suggest you to purchase subscription for the latest version of Acrobat i.e. 11.0.10 and access its full functionality.
Hope this information helps.
Regards,
Anubha

Adobe Acrobat 8.0 Suddenly Not Working....

Adobe Acrobat 8.0 has been working fine on my PC for months. Then late in the day Tuesday, November 9th, I have a problem. When I got to open the program, I get the message "Adobe Acrobat 8 has encountered a problem and needs to close. We are sorry for the inconvenience." When I try to open the program, I see the top menu and then it stalls. A few seconds later is when I get the message.
I have gotten this message before usually after I've tried opening a bad file or something. Usually Acrobat is OK after I try and open up another file or just the program itself. This time that is not working. I turned my PC completely off and then powered it back on and it still will not run (still getting the "Adobe Acrobat 8 has encountered a problem and needs to close. We are sorry for the inconvenience." message).
I did notice that there was some kind of update notification coming through on Tuesday but I didn't install it. I just closed the notice down. It was shortly afterwards that I found I could not open Acrobat 8. I opened up Adobe Reader and saw that there was an update for Acrobat 8 available. I DID the update but it is still not running.
Nothing on the Internet seems to help. I've checked the compatibility box, unchecked it to no avail. Any answers to this? If I need to provide additional information, I'll be happy to give it.
Thank you for any assistance you can provide. I use this program a LOT.

UPDATE: After a LOT of runaround, a "tech" person where I work got Acrobat 8 to work without getting the "Adobe Acrobat 8.0 has encountered a problem..." message. Alas, this was not the end of my headache.
When Adobe Acrobat was working well (just two short days ago), when I needed to scan a document I would select CREATE PDF then FROM SCANNER and the Acrobat Scan pop-up screen would appear. I would see my network scanner which is a Ricoh model number IS330DC and that model number is what I would see next to the Scanner: box on the Adobe Scan pop-up screen.
After they re-installed Adobe 8, I could see this scanner listed but when I select it, after a couple of seconds I get a message that says:
Twain Driver Ver.3
9745:
Error has occurred in the scanner
After I press OK I get this message:
Adobe could not communicate to this device
So the tech guy goes to the Ricoh site, gets the drivers for the scanner, deletes the old ones that were on my C:\ drive and reinstalls these new ones.
And it still didn't work.
THEN the tech guy logs onto my PC using his account (which I think has more "rights" like an administrator than I do). He goes through the same process as I've written above (uninstalls Adobe 8, reinstalls it. Does the same with the Ricoh drivers for the IS330DC model). He then goes to do a scan and voila: it works fine. Just as it did before.
BUT then when I log back onto my PC using my login ID, it doesn't work. I get the same messages that I got before about the 9745: Error and such.
Now the tech thinks that it has to do with my User ID (or my account). He wants to create another account on my PC (and move all my C:\ data to it). This will take a long time and I hate it when tech people do this kind of thing because I invariably lose something that I really need. And he can't guarantee that this will work. The last thing he'll do after this is give me a new PC. Great -- all of this because of a seemingly minor Adobe Acrobat problem?
If I got to another person's PC and login using my ID and password, I am able to use Adobe Acrobat and the scanner with no problems.
Does anyone have any idea how this might be fixed without having to resort to (what I think are) my tech guy's drastic measures?

How can I use Adobe Acrobat X Standard to print multiple documents on Lexis Nexis File & Serve?

I am unable to print multiple documents on the Lexis Nexis File & Serve legal website that used their Batch Document Processor software. The technicians there told me that Adobe Acrobat X Standard has an incompatibility with their Batch Document Processor software. I never had a problem with Adobe Acrobat 6.0 or Adobe Acrobat 9.0 and the Batch Document Processor program at the Lexis Nexis File & Serve website. I am now running Windows 7 Professional SP1. Before, we were running Windows XP Professional SP3 with the IE 8.0 browser. We now are running the IE 9.0 browser.

The answer is in the question...
Only the Pro version of Acrobat is capable of batch processing files (which
I assume the Lexis Nexis tool uses). Until now you had Acrobat Pro, and now
you have Acrobat Standard, and therefore you can't use it anymore. You need
to upgrade to Acrobat Pro.

In Adobe Acrobat X Standard, our user used to be able to resize drawings to 8.5 x 10, it stopped working yesterday. It allows her to do this without an error but the size does not change?

In Adobe Acrobat X Standard, our user used to be able to resize drawings to 8.5 x 10, it stopped working yesterday. It allows her to do this without an error but the size does not change?

Try unmounting the volume on your iMac using Disk Utility. Then mount it again. You may need to reboot the laptop or relaunch its Finder process (using the Force Quit window) after remounting the drive on your iMac. Remember that no process may be accessing any files on the drive you plan to unmount, or the unmount will fail. Unmounting and remounting an external drive on my iMac made it become visible on my MacBook Pro after it had disappeared.

My adobe acrobat 8 standard has quit working.

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