My Apple TV 1st gen will now no longer play any of our iTunes music, although it shows a speaker symbol when you select play on the track. Please help?

Are you streaming or syncing you music? Sounds like you're streaming music directly from iTunes.
There can be many different issues. First, try power-cycling you wireless router (leave router disconnected for about 1 or 2 minutes) to refresh the wireless communication betweek both devices.
Make sure all software updates have been installed, for Apple TV and iTunes.

Similar Messages

My Apple TV (1st Gen) will not synch with iTunes on my Laptop

I've been trying to do this for a while, it shouldn't be too difficult i think.
All i want to do is synch all the content on my laptop with my Apple TV (and vice versa) so all the content including photos and home videos is the same on both my Apple TV and my laptop.
Some points:
There's enough hard drive space on both
I'm using Windows 7 ultimate on my laptop
The correct port exceptions have been added to Windows Firewall
I have purchases on both my laptop and Apple TV from the iTunes store
We're using a wireless network and it while it's possible to get them both cable wired, it would be a pain
Home networking is set up in iTunes on my laptop
I've set up my Apple TV to synch (not stream) with my account on my laptop
Both iTunes and Apple TV are up to date with their downloads
I think that's it - am i missing anything, or should this now just work?
Cheers
David

As per the question, really...
"My Apple TV (1st Gen) will not synch with iTunes on my Laptop"
There's no error messages
Only the films i've bought on my AppleTV appear on my AppleTV
It's been synching for over 4 hours and hasnt got past the first film and the progress bar is not moving
David

Apple TV (1st gen) will not connect to iTunes

I am at wit's end. Until a couple of days ago, my 1st gen Apple TV connected fine to iTunes. Now, it will not connect no matter what. I have tried the following:
1) restart both ATV and my machine (Win 7 running iTunes 10.7)
2) restored ATV factory settings and reinstalled software
3) hard-wire via ethernet to my computer (which some articles seemed to indicate should work - nothing happened)
4) hard-wired both my cpu and ATV to a router - nothing shows up
5) removed and reinstalled all Apple programs, including iTunes, QT and ancillary
6) vaired between hard-wired internet connection and wireless for ATV
7) did everything on this page, including open ports manually http://support.apple.com/kb/TS1453
Most frustrating of all, my wife sees the device instantly in her iTunes. AGHH!

Same thing happened to me, starting right after I updated the Apple TV firmware. I restarted both devices to no avail. I can, however, play my itunes library content from the apple TV's "computer" app. So there must be some kind of connection. What I've lost is the ability to stream music from iTunes using AppleTV as an "airplay" device.

My apple tv 1st gen will not boot up the light just keeps flashing yellow

I turned the power on to my 1st gen apple tv about a week ago and the indicator light just kept flashing yellow it would not boot up I tried unplugging it letting it cool and plugging it back in, I left it plugged in for the day and it still wouldn't boot, I listened for hard drive clicking there was none, I looked at the Ifixit teardown and saw what looked like a CMOS battery, I've had a pc before with the same symptoms and replaced the battery and everything worked fine after. If anyone can provide a second opinion it would be much appreciated.

Welcome to the Apple Community.
The most likely problem is a hardware failure.

Apple TV (1st Gen) not being recognized in iTunes 10.5

I recently updated iTunes to 10.5 and my Apple TV (1st Gen) will not longer show up in iTunes; thus I am not able to syn or stream any content from my iTunes library. I am not even able to reconnect/pair my Apple TV with my iTunes.
I have also been having trouble with my Apple TV dropping its wireless connection and not being to reconnect again.
Any suggestions?

ATV 1 is likely to be very low on the totem pole of Apple's concerns at the moment
(ESPECIALLY if no one issues a formal complaint).
So if you want to see a patch anytime soon I'd advise all who are having this problem to submit a bug report at:
http://www.apple.com/feedback
I've already submitted a report under both iTunes and AppleTV (since it's the iTunes developers that need to fix this)

Movie content will not sync with Apple TV (1st Gen)

I have some iTunes purchased movies which refuse to be sync'd with my Apple TV (1st Gen). Storage for the ATV is external using FireCore (latest release), and I have added content since this issue began, but the same movies still will not sync.
I have tried syncing as 'Playlists' - my preferred, also ticking the 'boxes' for these items within the 'Movie List' on iTunes, finally selecting 'All Movies' - none work.
My iTunes Library lists 98 items. Apple TV lists 90 items. Both include iTunes Extras
This question/problem is also listed (incorrectly) under Apple TV and Photo's

I am also experiencing major sync issues with my recently purchased Apple TV which will NOT transfer any content (purchased or otherwise) over from my iMac (27" 2.66 GHz Intel i5 Core). I am running iTunes 9.03, and Apple TV OS 3.02.
All content plays on my Apple TV fine and I've had no trouble transferring purchased TV shows back to the iMac.
I was on the phone with Apple support for well over an hour about this yesterday: failed solutions included factory restores and direct iMac-ATV Ethernet connection. They decided that the Apple TV might be defective, so it was returned and exchanged. New Apple TV=same problem.
Incidentally, the first Apple TV was initially synced with a Windows XP machine running iTunes 9.01. No problems with syncing content from the PC.
I spoke with Apple support again this morning: we tried 2 factory restores, but could not get any content to sync from the iMac to ATV.
I also tried to sync from an older iMac G3 (OS X 10.4 and iTunes 9.03) with the same unsuccessful result.
Still waiting for Apple support to call back with more ideas. In the meantime, I've synced the ATV back to iTunes 9.01 running on Windows XP without any problems.
Very frustrating: there must be a major ATV sync issue that affects Macs running iTunes 9.03. I hope that Apple will address the problem and offer a fix.

Apple TV 1st Gen can no longer connect to wireless networks

My Apple TV (1st Gen) has recently lost the ability to connect to either of our wireless networks at home. I rean the diagnostics at the reset screen and the Apple TV says it is performing normally. In the settings, whenever I attempt to connect to a wireless network, I am now only offered "Other..." as a choice. Proceeding to the next screen, I enter the name of the network closest to the Apple TV -- an Airport Extreme set up for 5 GHz that this Apple TV connected with daily up until 2 days ago. The Airport base station is perfoming normally, as my MacBook Pro can see it and establish a network connection without any difficulty. The issue is limited to the Apple TV. I did a Factory Restore, and now when I go to Wireless Network > "Other..." > Enter the name of the wireless network" the resuit is always the same, and error message stating: "There was a problem connecting to the network. Check your settings and try again. (-4)".
This message comes up almost immediately, without requesting a WiFi password -- suggesting to me that this Apple TV has lost the ability to connect to ANY wireless network due to a hardware failure.
Q: Has anyone else in the Support Community had a similar experience with their 1st Gen Apple TV, and if so, did you find a solution to it?
Note: When I first noticed the connction to this Apple TV had gone stale (greyed out in the iTunes Airplay Speakers list), and prior to doing the Factory Restore, I could play back iTunes content stored on the hard drive, but could not connect to the local wireless networks. I noticed that the Apple TV was running very hot -- it has alwasy run pretty hot to the touch.
If this Apple TV has died, I will get a 3rd Gen Apple TV, but wiill then have to work through the HDMI to Composite video + Audio issues, as this Apple TV is connected to our older (non-HDMI) TV.

Follow-up: Able to connect with ethernet cable, downloaded software updates, connected to iTunes, and synchec content.
Next, disconnected the ethernet cable. ATV1 froze and was restarted using the Menu + ( - ) combo on the remote. Re-ran diagnostics yeilds: Apple TV is working fine.
Restarted, then went to configure the Wirelss settings. Apple TV once again does not show either of the two wireless networks. Selecting "Other..." and entering the SSID yields the same immediate response:
"There was a problem connecting to the network. Check your settings and try again. (-4)"
No change on the wireless front :-( Bummer.
Looks like an ethernet connection is the only option left to continue using this Apple TV 1st Gen.
Thanks for your help. -- Paul

Apple TV 1st Gen not in iTunes devices or preferences

Not sure how many other people have had this problem, but if you find that your 1st gen Apple TV disappears from iTunes devices and preferences this is what I had to do to get it all back:
In brief I believe this is linked to the email @mac and @me alias's and my inability to keep everything in sync. If this is obvious to you my apologies, but looking at the threads out there I think more than one person has this problem.
I had a 1st & 2nd gen Apple TV, an iMac with Lion, an iPhone 3GS and iPad 1st generation not talking to each other - they had all communicated perfectly well over the last few weeks and months (post and pre Lion upgrade).
A few days ago (after the latest iTunes update 10.4.1 (10)) my 1st Gen Apple TV disappeared from the devices section of iTunes and so after much reading of communities to find an answer (no joy) I decided to remove it from the iTunes Apple TV sync menu in iTunes preferences. I then couldn't get it back and it disappeared from the iTunes menu. Heres how I fixed it:
When Apple changed the mobile me accounts from @mac.com to @me.com I started using both, e.g. [email protected] & [email protected].
My iTunes account on my iMac was set up to my @mac alias but I turned on home sharing with my @me email address.
All my devices listed above were set up for home sharing (except ATV 1st gen) with my @me alias and worked fine until recently
In the last week I have regularly had issues with my 2st generation Apple TV password / email alias not being recognised by the iTunes store.
In addition my iPad, iPhone and iPod touch have also had issues with the remote app with both Apple TV's where they have 'disappeared' from within the remote app.
Today I lost everything on every device.
Here's how I fixed it:
Factory restore Apple TV 1st gen and set up with @mac.com email address details (not my @me email alias)
As above for Apple TV 2nd gen
Turn off computer, iPad, iPhone, BT Home Hub, Netgear Wireless router, unplug Apple TV 1st generation & Apple TV 2nd generation (mains and HDMI).
Go to shop to buy gin and tonic ingredients
Turn on BT home Hub and when completely booted -
Turn on Netgear router and when completely booted (make G&T during this time) -
Turn on computer and launch iTunes
Plug in Apple TV 1st Generation and select general > computers and the 1st option with the infinity logo
Apple TV 1st gen appears in iTunes (phew, drink G&T))
Register Apple TV in iTunes, rename it (to whatever) and thank goodness everything back to normal albeit with long re-syncing (but that's why I bought a seperate wireless router from Netgear in the first place, so not so bad).
modifyed my home sharing account details in iTunes from my @me email to my @mac email alias
Turned on iPad and changed home sharing account from @me to @mac
Apple TV 1st Gen 'appears' when I select add shared library along with iTunes from my iMac on the iPad
turn on iPhone 3Gs and repeat the above (as per iPad) - again everything suddenly worked again
Plug in Apple TV 2nd Gen and changed home sharing, itunes account to my @mac account from my @me account (NB: I was able to see my iMac in the computers menu on the ATV 2nd gen using my @me email alias before changing it)
2nd Gen ATV appears for the first time in a few days back in the remote app.
All back to normal.
Now this may be blindingly obvious to you, but just in case it isn't, I thought I'd write it all down in the hope it helps someone. It may not be the email alias, it may just be resetting everything, but I did try that first before fixing it using the steps above.
Best wishes.

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

How to recreate list of media or Library in iTunes and link to Apple TV (1st gen)

Here's the scenario:
I have the iTunes folder pointing to an external device (Time Capsule). I have most, but not all of my media content on the Time Capsule, as my MacBook Pro only has a 122GB drive. (Yes, I have been warned that changing the iTunes folder has consequences, but I'm sure iTunes is still happy I'm buying content.)
I also have different content purchased on the Apple TV which is not on the Time Capsule, or on my MacBook Pro.
Upgraded iTunes to 10.4.1 & result - list of media AKA 'Library' (TV shows & Movies) was reduced to nil.
(Thank you Apple - not what I expect, although iTunes is the most obscure piece of software I have ever used.)
I re-added all the Movie and TV content stored on the Time Capsule to the 'Library' in iTunes, called "MyLibrary". I am unable to add the content on the Apple TV to that same library.
When on the Apple TV I can view all content stored on the Apple TV. It currently is linked to an old library and it is greyed out on the Apple TV. I am afraid to disconnect it in case the information in that library indicates that the content has been synced, in which case that content will be 'removed' from the Apple TV.
The 'Computer' link on the Apple TV points to a shared Library --- "MyLibrary".
If I add the shared library "My Library", I can view the content stored on the Time Capsule by accessing "Shared Movies"/"Shared TV Shows". That's good, however ...
I want to integrate the two libraries together and to copy the purchased content on the Apple TV (1st gen) to the Time Capsule.
(Just had a thought ... if I could arrange to download those purchases again, the problem would be solved.)
The reason I want to do that is I can not 'see' the content on the Apple TV through iTunes, nor do I have a duplicate copy of all that content on the Apple TV should the Apple TV storage fail. Also, I cannot connect to the Apple TV through iTunes except through the Shared Library "My Library", which now only contains content on the Time Capsule.
I know this is complex, but for those of you who understand the innerds, do you have any suggestions?
Thx
Moira

I'd strongly suggested posting this in the ATV forum if you haven't already.

Movies in my iMac's iTunes do not show up Apple TV(1st Gen)

So frustrated. Movies in my iMac's iTunes do not show up on my Apple TV(1st Gen) in the Shared Movie area. I've done the Media Type fix to "movie." I've re-started and re-booted and changed the Apple TV from ethernet to wireless and re-connected iTunes. Renamed the library. Everything's up to date. Grrr.

I have now restored Factory Settings on the Apple TV. Looked promising until iTunes hangs everytime I tried to enter the podcast page of the sync options. And I get errors that my newest movies, created in Final Cut Pro X with the Share with 720p Apple Devices export settings are not compatible with Apple TV.
Unbelievable.

Apple TV 1st gen does not show in itunes preferences or devices

Apple tv 1st gen does not appear in itunes devices nor in preferences. The words "Apple TV" appear no where in itunes whatsoever.
Windows 7
Apple TV 1st Generation
It used to be there but not since I updated itunes.
I have tried:
re-install itunes (version10.7.0.21)
re-set apple tv
unplug all cables on apple tv and router
performance test on apple tv (OK)
turn off "Home sharing"
turn on "Home sharing"
"Share my library on local network" - Off - On - Off - On
The apple tv works fine and it is connected to my network (I can watch youtube no problem).
I've now spent about 6 hours researching any other possibilities to no avail. Any help appreciated.

Thanks for all the helpful answers I received on this thread!!!!
Anyway, this morning I received the notification to download the 10.1.2.17 which I did. This resolved my problem.
I am still a bit sceptical that the same symptom my return as it happened the same way in the past.
Fingers crossed!!

Apple TV (1st Gen) no longer appears in iTunes 10.

Hi there, my Apple TV (1st Gen) no longer appears in itunes 10.
I have looked at as many of the forums as I can and I have followed all the advice to reset Apple TV, router and PC. No joy. I have then restored Apple TV, uninstalled and reinstalled itunes, checked router ports etc. but still no joy.
The Apple TV is connected to my network just fine (I can download movie trailers etc.), my PC is connected to the network just fine (itunes store opens and I can shop). However, the Apple TV does not appear in the devices list on the LHS of the itunes window, there is no Apple TV tab in preferences and I cannot locate my library (not listed) on the Apple TV.
Basically I have tried everything I can find to try to solve this, but no joy. Please can someone help me as this is driving me crazy?

If you've reset AppleTv, have you actually set up the sync/share computer again?
If not go to Settings>Computers and add a new library - a 5 digit code will appear for you to enter in itunes.
The top computer entry in the list syncs and streams, the others only stream. If you plan to purchase anything make sure you have an entry for sync/stream as streaming only libraries may not transfer AppletV purchases.
AC

Apple TV (1st Gen) not seen by iTunes

Hi there, my Apple TV (1st Gen) no longer appears in itunes 10.
I have looked at as many of the forums as I can and I have followed all the advice to reset Apple TV, router and PC. No joy. I have then restored Apple TV, uninstalled and reinstalled itunes, checked router ports etc. but still no joy.
The Apple TV is connected to my network just fine (I can download movie trailers etc.), my PC is connected to the network just fine (itunes store opens and I can shop). However, the Apple TV does not appear in the devices list on the LHS of the itunes window, there is no Apple TV tab in preferences and I cannot locate my library (not listed) on the Apple TV.
Basically I have tried everything I can find to try to solve this, but no joy. Please can someone help me as this is driving me crazy?
(I have also posted this in the Apple TV forum as I was not sure if it is an iTunes or Apple TV issue)

Ok, so I figured out that the software on the ipad must not be compatible with the old airtunes...
So I did further research and went ahead and got the Remote HD app on my ipad 3 (kinda pricey for an app, but even cheaper than a cable after all); this only works if you have a jailbroken atv1 with the RemoteHD plugin installed.
And instantly, shazam, the box and triangle shows up on the ipad and I can airplay to the atv1. I only was really wanting to play music over the house system via the apple tv; but the video mirroring actually works as well. It's not that great, however. All of these mods are really pushing the envelope on the poor old atv, which has smoke pouring off of it... i'm kidding.
The whole Firecore (atvflash) setup process was actually kind of a pain in the neck, but now that it's all set up everything works. Mostly. Bottom line I'm playing music from the ipad on the house system and walking around... look ma, no cables!

Apple TV (1st gen) does not appear in remote speakers list

Dear Fellow Forumers,
I am surprised that APPLE, a highly rated and respected company leaves such a great number of users like me sweating for months without any support.
It is a shame that the problems I encountered, and still do, are not repaired by a new upgrade or by a clear fixing procedure published here on the forum.
iTunes 9 with my Apple TV were working perfectly until my nightmare started few months ago when the I upgraded for the iTunes version 10.1.
Needless to list all the problems and fixes I went through. I just want to focus on the actual problem I have.
I run iTunes 10.1.1.4 on a Packard Bell Easynote with Windows Vista.
My Apple TV 1st gen. appears in device list on the left of the screen. I can select and synchronize my ATV with my iTunes. I can even use all the functionalities of my ATV when I operate it directly, including streaming music from my iTunes Library. But, I do not see my ATV in the list of the remote speakers on the right nottem side of the screen.
That means, I can not sit in fron of my laptop and stream music from my iTunes to my ATV. I should go, turn on the Telly and go through all the screens to choose the music I want to listen to streamed from my iTunes library.
I am really frustrated and surprised by the lack of attention to the customer service by Apple who is known to put out very reliable products.
I hope someone from the company will read my post and escalate its contests to the management to i,prove the llevel of reliability of such grand public products.
But first of all, I would be very grateful for any help resolving my problem.
Thanks in advance and best regards.
Naass

Thanks for all the helpful answers I received on this thread!!!!
Anyway, this morning I received the notification to download the 10.1.2.17 which I did. This resolved my problem.
I am still a bit sceptical that the same symptom my return as it happened the same way in the past.
Fingers crossed!!

HT3199 connect iTunes on new macbook to apple tv 1st gen. library

On my formar macbook I had iTunes to synch with Apple TV 1st generation.
After upgrading to a new macbook pro with iTunes 11.0.3 I observe following problem:
1. on apple tv 1st gen. the library from my old macbook is there but in light gray, i.e. not connected to new macbook
2. when connecting new computer to apple tv 1st gen. it will create a new library (instead of connecting with existing library).
3. in iTunes, Devices Apple TV, only buttons "Settings" and "Photos" appear on top of window. "Music", "TV-shows" are missing.
How do I connect the two libraries, i.e. iTunes library on my new macbook with library on my apple tv 1st gen (last synched with my old macbook)?

AppleTV 1 was designed to sync with a single computer, but apart from untransferred purchases made on AppleTV, the sync was to AppleTv only.
You cannot make the new computer sync with AppleTV without removing the old sync connection on AppleTV under Settings>Computers. Doing this wipes the AppleTV of content tomprepare tobsync with a new iTunes library.
AppleTV1 also allowed streaming only from several computers other than the synced one - content will appear under My Shared Movies and so forth when the computer is on.
you really need to remove both computer entries from the Computers settings screen then re-add the new iTunes as a sync library.
Hopefully you have still got the old computer to allow you to copy media to the new one, or have copies of he media somewhere.
If most of your stuff was from iTunes Store then you should be able to redownload in iTunes.

My Apple TV 1st gen will now no longer play any of our iTunes music, although it shows a speaker symbol when you select play on the track. Please help?

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